旅游英语综合教程 （第四版） 课件 第1部分 Unit 10 Overseas Travel

OverseasTravelUnit10UnitObjectives单元目标BackgroundKnowledge背景知识Listening

听力Speaking

口语Lead-in

导入

OverviewofWorldHeritages世界遗产概览目录CONTENTCaseStudy

案例分析Lead-inLead-inMasterthebasicwordsandexpressionsaboutcustomsdeclarations,foreigncurrencyexchange,andsoon.UnitObjectives12Understandhowtogothroughcustomsasatourleaderandhowtohelptravelersincaseoftroubleswheninforeigncountries.BackgroundInformationWheninaforeigncountry,tourleadersshouldergreatresponsibilities.Theymustensuresmoothcustomsclearance,takecareofoutboundtourists'personalandfinancialsafety,andnegotiatewithlocaltourguidesforapleasanttripoverseas.TheyarejustlikewalkingencyclopediathatseemstoknoweverythingconcerningCustomsEntryformalitiesofdifferentcountries,foreigncurrencyrates,andpostalprocedures,whatever.Shouldtherebeanytrouble,theyaresupposedtobeonthespot.Forinternationalentry,tourleadersshouldhelppassengersgothroughseveralprocedures.Hereisa5-stepchecklistthatexplainstheprocedures.BackgroundInformationMakesureyouarriveattheairporttwohoursbeforedeparture.Pleasedon'tforgetairportisoneofthebusiestplacesintheworld.YouneedtocheckinattheappropriateairlinecounterinthefloorInternationalDeparturesLobby.Carefullycheckthenameofyourairlineandtourgroup.Presentyourpassportandtickettotheattendantandcheckinyourluggage,youwillbegivenaluggagetagandaboardingpasswhichbearsyourname,boardinggate，boardingtimeandseatnumber.Step1AirlineCheck-inBackgroundInformationPleasefillinthenecessaryinformationonthequarantinequestionnaireandsubmitattheQuarantinecounter.Pleaseinformthequarantineofficeorreporttothehealthconsultationroomifyousufferanysymptomssuchasfeverordiarrhea.Step2QuarantineBackgroundInformationTomakeitconvenientforpassengerstogothroughtheCustomsduringarrivalanddeparture,theairportwillusuallysetuptheRedChannelandGreenChannelexaminationsystems.Passengers(withtheexceptionofthoseholdingdiplomaticpassportsorhavingCustomsexemption),pleasefillinthe“PassengersBaggageDeclarationForm”.PassengerswithnothingtodeclaregototheGreenChannelmarked“NOTHINGTODECLARE”,otherwise,gototheRedChannelmarked“GOODSTODECLARE”.Step3CustomsBackgroundInformationHereyoupresentyourpassportandyourboardingpasstotheimmigrationofficer.Step4ImmigrationClearanceBackgroundInformationOnceagainmakesureyouhavetakenallmetalobjectsoutofyourpocketsorpurse.Youcaneitherplacetheseinyourhandcarrybagorinaplastictraythatthesecuritypeoplewillprovide.Youalsohavetoremoveyourshoesandplacethemintheplastictrayalongwithyourlaptopcomputer.MakesureyouadheretothecurrencyexportlimitsforbothChineseYuanandforeigncurrencies.Afteryouhavegonethroughthemetaldetectoryoucancollectyourbagsandthetraywithyourpersonaleffects,andthenproceedintothedeparturearea.Congratulations!Youhavemadeit.Step5SecurityCheckListeningDialogueNewwordsandexpressions1.returnticket2.linkman3.routinecheck回程票联系人常规检查4.eggtart蛋挞5.smuggle走私6.arrivalcard入境卡Listentothedialogueanddecidewhethereachofthefollowingstatementsistrue(T)orfalse(F).1.___ThegroupwilldirectlyreturntoChinaaftertwoweeks.2.___ThetourleaderhasdoneeverythingcorrectlytoensureaquickpassagethroughtheCustoms.3.___ThousandsofpeoplearesmugglingeggtartsintoBritain.4.___Wineandcigarsareallowedtobetakenintothedestinationcountrywithoutlimitations.5.___Thebagofthetourleaderisoverweight.FFFFFB.Listentothedialogueagainandanswerthequestions.1.HowlongwillthegroupstayinBritain?_______________________________________________2.Whatshouldbedonewhenthereisamistakeinvisaform?_______________________________________________ThegroupwillstayinBritainforatmost14days.First,thetourleaderhastoasktheimmigrationofficertocorrectthemistake.Inthemeantime,heshouldleavetheaddress,telephonenumberandnameoflinkmanofthehislocaltravelagencyforpossibleinvestigation.3.Whydoestheimmigrationofficerconfiscatetheeggtartsofthetourleader?_______________________________________________4.Whydoesthetourleaderbringwineandcigarswithhim?__________________________________________________5.Doesthetourleaderhavetopaytaxandafineforthewineandcigarettesthistime?Whyorwhynot?__________________________________________________No,thetourleaderdoesn’thavetopaytaxandfineforthewineandcigarettesthistimebecausethewineandcigarettesareoftheirpersonaluseduringthestayinBritain.Theyarenotforsendingandselling.Becauseoneofhisguestsputtheminhisbagbecausetheguest’sbagisfull.Becauseaccordingtotheimmigrantofficer,ifoneoutofeverythreetravelersshouldbecarryingeggtarts,theywouldbesmugglinginbythethousands.PassageNewwordsandexpressions1.badge2.qualification3.authorized4.rigorous徽章资历经认可的，审定的，经授权的坚硬的，严格的5.undergo经历，承受，遭受PassageNewwordsandexpressions6.guarantee7.covet8.versatile9.sophisticated保证贪求，妄想通用的，多才多艺的复杂的，老练的，先进的Directions:Listentothefollowingpassageforthreetimes.Thefirsttimeisforyoutogetageneralideaofthepassage.Thesecondtimeistofillintheblanks.Thethirdtimeistocheckyouranswers.WhattheBlueBadgeMeansTheBlueBadgeGuidesofBritainWinTourismSocietyAwardTheBlueBadgeisthequalificationoftheUK'sprofessional,1._____________tourguides.ThefirstBlueBadgeswereawardedtotouristguideswhoweretrainedfortheFestivalofBritainin1951.Therearenowaround2,000BlueBadgesguidesinEnglandandWales,justoverhalfofwhomare2.___________________.BlueBadgeguidesworkinover40languagesincoaches,incars,onfootandonsite.BlueBadgeguidesaretheonlyguides(otherthanin-housepeople)authorizedtoguideintheTowerofLondon,WestminsterAbbey,StPaul’sCathedral,WindsorCastle,registeredLondon-basedKensingtonPalace,SpencerHouse,OxfordandCambridgeColleges,ShakespeareBirthplace,YorkMinster,PalaceofHolyroodhouseandEdinburghCastle.Theirtrainingnormallylastseighteenmonthswitheightrigorous3.________________________________________.TheBlueBadgecoursehasprovidedamodelforguidetrainingcoursesworldwide,inreorganizationofwhich,KatrinePrince,DirectorofStudies(GuideTraining)London,wasawardedtheOBEinthisyear’sBirthdayHonors.TobookaBlueBadgeguide,contacttheRegionalTouristBoardsforalistoftheguidesregisteredintheirareasorabookingagency.KatrinePrinceOBEFTSisDirectorofStudies,GuideTraining(London)andisaLondon,CambriaandWalesBlueBadgeguide.TheprofessionalassociationsofBlueBadgeguidesaretheAssociationofProfessionalTouristGuides(anautonomousbranchofthetradeunionMSF),TheGuildofRegisteredTouristGuides(incorporatingtheregionalguidingassociations)andtheScottishTouristGuidesAssociation.writtenandpracticalexaminationsBritishBlueBadgeguides4.__________________________intouristguidingworldwide.ThesecretariatsandtrainingadviserstoboththeEuropeanFederationofTouristGuideAssociationsarecurrentlyinLondon.PlansareatanadvancedstagefortheestablishmentoftheInstituteofTouristGuidingwhichwillbethestandardsettingbodyandwillcreateacareerstructureintherapidlyexpandingprofessionoftouristguidingandheritageinterpretation.Weknowwhat’sgoingonBlueBadgeGuidesreceivedregular5.__________________,keepingthemup-to-dateonevery-thingfromdevelopmentinmuseumstoanniversaries,newrestaurants,shopsandmarkets,orcoachparkingfacilitiesand6._________________.Weareconstantlyundergoingfurthertraining,visitingnewattractionsandre-visitingfamiliarsites,todevelopourknowledge.AnAPTGrepresentativeattendsCoachLiaisonmeetings,andinformsAPTGmembersofchangestocoacharrangementsatthesiteswevisit.playanimportantrolenewsbulletinsroadclosures

TheprofessionalguaranteeTheBlueBadge,awardedbytheLondonTouristBoardandtheRegionalTouristBoards,guaranteesthattheholderhasbeen7.___________________examined,andregisteredandisabletocommunicatehis/herextensiveknowledgeinaninterestingandentertainingway.TogainthecovetedBlueBadge,an8.___________________duringtwowintersisfollowedbyaweekofpracticalandwrittenexaminations.WeareversatileandflexibleBlueBadgeGuidescome9._________________________.Manyhavespecialistknowledgeandinterests.BlueBadgeGuidesareusedtoworkingwithsophisticatedandlesssophisticatedgroups,allnationalities,allagesand10._________________.officiallytrainedfromallwalksoflifethedisabledintensivecourseSpeakingSpeakingNewwordsandexpressions1.dutyfree2.discount3.opal4.receipt 免税的折扣蛋白石收据5.certification证明书Directions:Readaloudthefollowingsampledialogueandrole-playitafterwards.Dialogue(A:oneshopassistant;B:tourleader;C:anothershopassistant)A:Goodmorning,Madame.CanIhelpyou?B:Yes,Miss.Aguestofmygroupwantstobuysomefishoilandsheepoilskincareitems.A:Wehaveawideselectionoftheseproductsinourshop.B:Thisguestwantstoknowthedutyfreelimit.A:Thereseemstobenolimit,butIamnotclearabouttheChineseCustoms’rule.Isuggestyouaskotherpassengerswhohaven’tboughtsuchproductstotakesomeforhim.B:Itsoundslikeagoodidea.Hesaysthathewouldliketobuy20bottlesforhisfriendsandrelativeswhenbacktoChina.Canheenjoyanydiscount?DialogueA:Youcanhavea50%discountformorethan10bottles.B:ShouldhepayinAustraliandollarorUSdollar?A:BothareOkay.OneUSdollarexchangesfor1.6Australiandollarshere.B:ThenitseemstobereasonabletopaywithAustraliandollar.Onemorething,oneofmypassengersboughtanopalnecklaceheretwoweeksago.However,shefoundtherewasaqualityproblemwithitaftershereturnedtoChina.WhichcountershallIgoforthisaffair?A:Thecounterovertheir.B:Thanksalot.(Atthejewelrycounter)B:Morning,Miss.Iamatourleader.Oneofmyguestsboughtanopalnecklaceinyourshoptwoweeksago.Butthereseemstobequalityproblemswithit.Sosherequestedourtravelagencytosendhermoneyback.Ireallyhopeyoucanreturnallhermoney.DialogueC:Letmefirstcheckitup.B:Hereitis.C:Doyouhavethereceipt?B:Yes.Ialsohavethequalitycertification.C:ThenecklaceisOkay.Maybeshebrokeitbypullingittoohardwithherhand.Wecan’treturnitinthiscase.B:Yourjewelryshopisourcompanypartner.Ihopeyoucandealwiththiscaseproperly.Otherwiseitisdifficultforustoexplaintoourguests.C:Wewillchangeanewoneofthesamestyleforher.IsthatOkay?B:Idon’tmind.ButI’mnotsurewhethertheguestcanreceiveitornot.C:Ifthepassengercannotaccept,letyourcolleaguebringitbacknexttime.Wewillreturnthemoney.B:That’sagoodidea.Thanksalot.CaseStudy2.Identifythesourceoftheconflictandstaycalmwhiletakingswiftactiontodefusetensions.1.Reporttothetravelagencythatarrangedthetourassoonaspossible.CulturalMisunderstandingorConflictCaseStudy4.Ifthesituationescalates,contactthelocalguideorpoliceforassistance.3.Explainthelocalcultureorcustomstothetouristtohelphim/herunderstandthesituation.CaseStudy6.Followupafterwardtoensuregoodrelationsbetweenthetouristsandthelocalcommunity.5.Ensurethesafetyofallgroupmembersandadjusttheitineraryasneeded.OverviewofWorldHeritages津巴布韦塞内加尔尼日利亚塞舌尔尼日尔马达加斯加马里乌干达南非毛里求斯坦桑尼亚马拉维赞比亚纳米比亚莫桑比克Madagascar马达加斯加贝马拉哈的钦吉严格的自然保护区安布什曼加的王山阿钦安阿纳雨林贝马拉哈的钦吉严格的自然保护区TsingydeBemarahaStrictNatureReserve安布什曼加的王山RoyalHillofAmbohimanga阿钦安阿纳雨林RainforestsoftheAtsinananaTheRepublicofMali马里杰内的古镇群廷巴克图邦贾加拉的悬崖（多贡人地区）阿斯基亚陵杰内的古镇群OldTownsofDjenne廷巴克图Timbuktu邦贾加拉的悬崖（多贡人地区）CliffofBandiagara(LandoftheDogons)TheRepublicofMauritius毛里求斯阿普拉瓦西•加特地区莫纳山文化景观阿普拉瓦西•加特地区AapravasiGhat莫纳山文化景观LeMorneCulturalLandscapeTheRepublicofMalawi马拉维马拉维湖国家公园琼戈尼岩石艺术区马拉维湖国家公园LakeMalawiNationalPark琼戈尼岩石艺术区ChongoniRock-ArtAreaTheRepublicofSenegal塞内加尔戈雷岛朱季国家鸟类禁猎区

尼奥科洛-科巴国家公园圣路易岛塞内冈比亚石圈（与冈比亚共有）戈雷岛IslandofGoree朱季国家鸟类禁猎区 DjoudjNationalBirdSanctuary尼奥科洛-科巴国家公园Niokolo-KobaNationalParkTheRepublicofSouthAfrica南非斯泰克方丹、斯瓦特克朗、克罗姆德拉伊和周围地区的化石人类地点