商务英语课课件.ppt

1、A,1,Brainstorm,Listtwoofyourfavoritewaystocontactpeopleforbusiness.,A,2,WritingEffectiveBusinessEmails,Session11,A,3,Contents,Whataretheadvantagesanddisadvantagesofemail?Whatarethetipsforwritingabusinessemail?Businessemailwritingpractice,A,4,EmailVs.Regularmail,Advantagesofemaileasy,quick,short,prec

2、ise,free,Disadvantagesofemailnotsafeeasytoforwardjunkmailsattachedwithviruses,A,5,Businessemail(1),Beforewriting1.whyamIwritingthisemail?Providinginfo.(emailabouthavingChristmaspartyandcancelingclassesfromMs.Liu)Requestinginfo.(emailaboutaskingfortime,location,anddresscodeforpartyfromclasschair)Requ

3、estingaction(classchairsemailaboutseeingeverybodyinRoom515BthisFridaynight)2.whatexactlydoIwanttheresultofthismessagetobe?,A,6,Businessemail(2),WriteagreatSubjectline(Why)-Easierforrecipienttoimmediatelyunderstandwhyyousendemailquicklydeterminewhatkindofresponseandactionitrequires.,A,7,Subjects:good

4、orbad?,HellothereHifromanoldcolleagueImportant!ReadImmediately!MeetingFollow-upaboutteammeetingDoweneedalargerroomformeetingnextFri?,A,8,Goodexamplesforsubject,Reminder:Mondayis“PresidentsDayNOclassREQ:ResendLarryTateszipfile?HELP:CanyoudefragmyCdrive?Re:ChristmaspartyQuestion:Arewegettingmoretimefo

5、rtheproject?,A,9,Goodexamplesforsubject,Reminder:Mondayis“PresidentsDayNOclassREQ:ResendLarryTateszipfile?HELP:CanyoudefragmyCdrive?Re:ChristmaspartyQuestion:Arewegettingmoretimefortheproject?,A,10,Practiceforwritingasubjectline,Hithere,SincewellhavetoreportABCprojecttoMicrosoft,theget-togetherlunch

6、withourVPhastoberescheduledtoFriday(12/19)at1pminsteadofThursday(12/18)at12pm.Thanks.YujieSubject:LunchwithVPreschedtoFriday（12/19）1pm,A,11,Layout,Content:SalutationBodyClosingSignature,A,12,Salutation:Dear,Title+Surname:DearProf.Jones,DearDr.Parker,DearMr.Clark,DearMs.Lincoln,DearMrs.Woods,DearDire

7、ctorof,DearSirs,DearGentlemen,DearSir/Madam,ToWhomItMayConcern,A,13,Body,Introduction(name,title,andorganization)Purpose-Importantdetails-AdditionalinformationFinalsentence-e.g.Thankyouverymuchforyourtime.Imawaitingforyourreply.,A,14,Closing,Yourssincerely,Sincerely,Yoursfaithfully,Yourstruly,Youraf

8、fectionately,Yours,(Best)Regards,Bestwishes,Love,Cheers,A,15,Signature,NamePositionOrganizationContactinformation-Tel:-Mailingaddress:,A,16,Tipsformessagewriting,BrevityMakeiteasytoquoteNevermix,neverworry(topics,projects),A,17,Emailwritingpractice,Situation:你作为某外企人事部经理用Email通知全体员工圣诞节(12月24至26日）去龙庆峡

9、度假3日。日程安排详见附件，12月27日照常上班。Requirements:GreatsubjectBrieftextmessage,A,18,Emailwritingpractice,Situation:你作为某外企人事部经理用Email通知全体员l劳动节(5月1至2日）去龙庆峡度假2日。日程安排详见附件，5月3日照常上班。Requirements:GreatsubjectBrieftextmessage,A,19,SampleKey,Subject:HavefunonChristmasholiday!Dearall,AnyplanonChristmas?Ourcompanyisinviti

10、ngeveryonetohavefuninthebeautifulresortLongQingxiafor3days(Dec24to26).PleasefindtheitineraryintheattachmentandsignupinRoom606ASAP.ThedeadlineisDec1.AllhavetocomebacktoworkonDec27.Regards,AdaLeeHRManager,A,20,SampleKey,Subject:HavefunonLaborDayholiday!Dearall,AnyplanonLaborDay?Ourcompanyisinvitingeve

11、ryonetohavefuninthebeautifulresortLongQingxiafor2days(May1to2).PleasefindtheitineraryintheattachmentandsignupinRoom606ASAP.ThedeadlineisApr15.AllhavetocomebacktoworkonMay3.Regards,AdaLeeHRManager,A,21,Donts,dontuseemailifthemessageneedstobeprivateorsecure(maybethecompanyhasapolicyonthis)dontsendanem

12、ailyouwouldntwantanyoneelsetoread,itstooeasytoforwarddontleavesubjectlineblankdontuseallcapitallettersdontforwardamessagewithoutabriefcommentwhyyoureforwardingitdontoverrunemailswithsmileyfacesorotheremoticons.dontletemotionsoroffensivelanguagedetractfromyourmessagedontsendwithoutcheckingformistakes

13、,A,22,Assignment,YouareBartdeWit,technicalmanagerforaresearchanddevelopmentdepartmentatalargemultinationalcorporationbasedinDenBosch.Youhavereceivedarequestfromaninternalclient,JohnSmith,torushthroughtheanalysisofonehundredchemicalsamplestheABCBatch-beforeaveryimportantmeetingofseniormanagementintwo

14、weekstime.Unfortunatelyyouareveryshortstaffedatthemomentandyoumaynotbeabletomeettherequest.Ontheotherhand,youdonotwanttoloseJohnSmithasacustomerandyouknowthathehastheoptionofsendinghissamplestoanexternalcontact.EmailJohnSmithanddealwithhisrequest.Trytowriteyourtextasquicklyasyoucanwithouttoomuchediting.,A,23,Assignmentrequirements,Writeabusinessemailmessageusin