新编实用英语综合教程3 Unit4TrainingAcrossCultures

1、,Unit | Four,Training Across Cultures,高等教育出版社 高等教育电子音像出版社,Unit Goals: What You Should Learn to Do 1. Introduce job orientation training 2. Explain corporate policies 3. Care for the fresh hands 4. Talk about the income 5. Discuss the training programme 6. Write an invitation for a conference What Yo

2、u Should Know About 1. Culture differences would cause stereotypes and misunderstandings 2. Why you should keep changing in the IT age 3. Conference invitation,Contents,Section Talking Face to Face,Follow the Samples,Introduction,Act Out,Business Communication,Put in Use,Most companies offer some ty

3、pe of job orientation training which introduces new employees to the company and explains corporate policies to them. Patty Lu wrote a letter to Eastern Consulting Group for their April training. Now lets read the letter she wrote to the consulting agency.,Introduction,Unit | Four,Introduction,Unit

4、| Four,Introduction,Back,Unit | Four,Manager: Good morning, ladies and gentlemen! Welcome to our training programme. New Employees: Good morning. Manager: As you know, all our new employees will have an orientation training before they start working. Please come to the first orientation meeting tomo

5、rrow morning where we will introduce you to the rules and regulations about our hotel. New Employees: Excuse me, could you please tell us where we should start from? Manager: Well, I think the first essential thing is the appearance. From now on, youll be working for this hotel, and your personal ap

6、pearance and behaviour are essential. You should always keep clean and tidy, pay attention to your hair, uniforms, shoes and nails. And you, gentlemen, are not allowed to have a beard. New Employees: What else should we pay attention to? Manager: You should also remember you are working in a team. S

7、o teamwork is of particular significance. New Employees: You mean we should be good team players? Manager: Yes, and you must know the hotels services well. I think thats all I have to tell you for the present. Thank you for coming and see all of you tomorrow morning. New Employees: See you tomorrow.

8、,Follow the Samples,1 About the Orientation Training,2 Training a New Secretary,Ms. Wang: Ms. Li, could you tell me how to operate the laser printer? Ms. Li: Yes, let me show you. First, switch the printers power on. The power switch is here, OK? Ms. Wang: Uh-uh. Ms. Li: Next, open the menu for Prin

9、t. Ms. Wang: Yes, Ive got it. Ms. Li: Then set the page number and the number of copies. Ms. Wang: What if I want two copies of the file? Ms. Li: Then, click the number of copies, thats 2 in your case. And here it is. Got it? Ms. Wang: Yes, I think so. Can I try now? Ms. Li: Of course. How do you fe

10、el about using this new system? Ms. Wang: Im pretty comfortable with it. Thank you. Ms. Li: Youre welcome.,Back,Act Out,Here is a group of short dialogues. Follow the examples and make more conversations with your partner.,Back,Put in Use,1 Imagine your company has to hire some new employees. Every

11、employee has to be trained before being put into work positions. You and Bill are discussing the training programme. Complete the following dialogue by translating the Chinese into English.,You: Hi, Bill, may I discuss the training programme with you? Bill: Sure, come in. Have a seat, please. Whats

12、the problem? You: Now were going to1 _ (聘用更多人员) . One problem we have here is 2 _ _ (由谁来培训和监管新员工). These days, were a bit shorthanded, and it costs a lot to train new employees. Bill: What kind of training are you going to offer? You: Two weeks training with an additional week for each new employee

13、working under a supervisor. 3 _ _ (培训一个员工上岗独立工作一般要花3周时间). But in the last week, the productivity of the supervisor usually drops by 50%.,Normally, it takes three weeks to train an employee before he/she can work on his/her own,hire/employ more people,who will train and supervise the new employees we

14、 hire,Bill: Thats where youre wrong: 4 _ (培训班时间过长). Nowadays, almost all operations are computerized. It might be possible to reduce the training time with the help of the computer. You: 5 _ _ (多数新员工根本不懂计算机， 因此教他们使用计算机也需要时间). So the training time cant be reduced. Bill: Then why dont you change to gr

15、oup supervision, with one person supervising the whole group? 6 _ (这种方式可以缩短培训时间) and free your supervisors.,That way you can cut down the training time,the training sessions are too long,But the new employees dont know anything about the computer and it also takes time to train them to use the compu

16、ter,You: Please sit down, Mr. Wang. I would like to give you some information on the security system in our hotel, 1 _. (主要是关于防火和办公室安全。) Employee: Thank you. You: All the rooms are equipped with smoke sensors, 2 _ _. (并由自动喷水系统控制。) Employee: May I know if the pipes of the sprinkler system are in the

17、basement? You: Yes, they are. 3 _ . (讲解完毕我就带各位到处看看。) Employee: By the way, where is the exit? You: There is 4 _. (在每个楼层走廊的两端都有安全出口。) Employee: What if anything urgent happens in the elevator? You: 5 _. (你可以拨打电梯电话上的应急号码。),2 Imagine you are a security officer from Security Department. You are explaini

18、ng to a new employee about the security system in the hotel. Complete the following dialogue by translating the Chinese into English.,mainly on fire prevention and office safety,and controlled by the automatic sprinkler system,Ill show you around after the talk,one at either end of the corridor on e

19、ach floor,You can dial the emergency number on the telephone set there,Back,Business Communication,Translation,3 Suppose you are going to provide a staff training course to the company which has just bought your software product. Now, you are required to give a brief account of the training programm

20、e to the client. You are given some information in Chinese, read it carefully and get ready to translate it orally.,我们决定对贵方雇员进行该软件操作的培训。通过培训，贵方员工将熟悉该系统的基本功能和特点。同时，他们也会了解一些相关的计算机辅助软件。培训后，他们将能操作和使 用上述软件系统及相关的计算机辅助软件。培训费用均由我方负责。,Key: Were going to give an operational training course on this software to

21、 your staff. Through the training, your employees will get familiarized with the basic functions and features of the system. Meanwhile, they will also gain some knowledge of the related computer-aided software. After training they will be able to operate and use the software system as well as the re

22、levant computer-aided software. We will be responsible for all the training cost.,Back,SECTION II Being All Ears,Listen and Respond,Listen and Judge,Listen and Read,Listen and Translate,Listen and Judge,1 Listen to a dialogue and decide whether the following statements are true (T) or false (F). Wri

23、te T/F accordingly.,Wang is going to take over Lis job as a secretary. 2) Li tells Wang something about the office equipment first. 3) The working hours in the morning are from eight to twelve. 4) The working hours in the afternoon are from two to six. 5) In the bosss opinion, its important to keep

24、everything in order.,Script,Li: Miss Wang, you will be taking over my job as the secretary here from next Monday on. Now let me tell you about the office rules first. Wang: Thank you, Mrs. Li. Its very important for me to know about them. Li: The working hours are from eight to twelve in the morning

25、 and from one to five in the afternoon. Be sure not to be late or absent. Wang: Im always punctual. Li: To be a good secretary, youll have to be quite familiar with the office routines and try to learn to do everything as quickly as possible. Wang: Yes, Ill try my best. Li: And one more thing, our b

26、oss makes a point of keeping everything in order. So youd better be careful about this and dont move things about. Otherwise, hell be annoyed with you. Wang: OK. Ill bear that in mind. Thanks a lot for what you have told me.,Script:,Back,Listen and Respond,2 Listen to the dialogue again and give sho

27、rt answers to the following questions.,1) When is Miss Wang going to take over the job as a secretary? 2) What is Mrs. Li going to tell Miss Wang? 3) What should one do in order to be a good secretary? 4) What does the boss make a point of doing? 5) What should the secretary do in order to avoid ann

28、oying the boss?,From next Monday on. About the office rules. One should be quite familiar with office routines and try to learn to do everything quickly. Keeping things in order. Be careful not to move things about.,Script,Li: Miss Wang, you will be taking over my job as the secretary here from next

29、 Monday on. Now let me tell you about the office rules first. Wang: Thank you, Mrs. Li. Its very important for me to know about them. Li: The working hours are from eight to twelve in the morning and from one to five in the afternoon. Be sure not to be late or absent. Wang: Im always punctual. Li: T

30、o be a good secretary, youll have to be quite familiar with the office routines and try to learn to do everything as quickly as possible. Wang: Yes, Ill try my best. Li: And one more thing, our boss makes a point of keeping everything in order. So youd better be careful about this and dont move thin

31、gs about. Otherwise, hell be annoyed with you. Wang: OK. Ill bear that in mind. Thanks a lot for what you have told me.,Script:,Back,Im happy to take this opportunity to 1 _ our training programmes and hope this 2 _ will be of help to you. All our training programmes are designed to 3 _ local staff

32、and management to 4 _ proper work skills and develop foreign language abilities. The present programme is 5 _ to begin on April 4, and finish on April 8. We expect the total stay for the 6 _ will be five days at least. That is, the trainees should arrive on the evening of April 3 and 7 _ in the afte

33、rnoon of April 8. One of the unique aspects of our programmes is that courses are 8 _ with materials that can meet the trainees language level, and meet the needs of their companies. We 9 _ English training with job related training in such areas as secretarial support, marketing, negotiation and hu

34、man resources management. Candidates for training are 10 _ through comprehensive testing.,Listen and Read,3 Listen to the following passage and fill in the blanks according to the information you have heard.,Back,introduce,information,enable,acquire,planned,trainees,leave,designed,combine,qualified,

35、Listen and Translate,4 You are going to listen to a short passage and you should try to translate what you hear into Chinese orally.,Key: 我们是一家专业营销培训中心。我中心除提供常规的营销课程外，还有一些独特的课程供你选择，例如5种外语的培训。自2002年本中心成立以来，我们已用优质的教学和一流的学习环境为7 000多人提供了培训。,Back,We are a professional marketing training centre. Besides p

36、roviding regular courses related to marketing, we also offer some exclusive courses for you to choose from, such as courses of five foreign languages. With high-quality teaching and in a top-class learning environment, we have provided training for more than 7 000 people since the centre was founded

37、 in 2002.,Script:,Back,SECTION III Trying Your Hand,Applied Writing,Read and Simulate,Simulate and Create,General Writing,Write Through Correcting Mistakes,Read and Judge,Write Through Translation,Write Through Describing a Picture,Read and Simulate,1 Read the following two samples of invitations fo

38、r an annual academic conference and learn to write your own.,Applied Writing,Back,Read and Simulate,1 Read the following two samples of invitations for an annual academic conference and learn to write your own.,Applied Writing,敬爱的威廉博士： 渝州学院管理系荣幸地邀请您为我院学术年会作客演讲，年会将于 2011年8月13日（星期六）上午9:00在我院国际报告厅举行。 学

39、术讨论会的主题是“劳务培训面面观”。您作为这个领域的专家， 我们相信您的观点将对我们很有价值。 您将会收到更详细的通知，但是我们十分希望很快能收到您接受 邀请的答复，以便我们能安排会议日程。 主任赵林 谨启 2011年7月15日,Back,Back,Read and Judge,1 Decide whether the following statements are T (true) or F (false) according to the above two letters.,Back,1 The annual academic conference is to be held at t

40、he International Lecture Hall at 9:00 p.m. 2 The theme of the conference is Perspectives on Labour Training. 3 The Chinese Department of Yuzhou College offered invitations to American distinguished guests. 4 Liu Dong is the symposium coordinator of The Three Gorges College of Applied Technology. 5 P

41、rofessor Smith is a famous scholar in the field of Sino-American Cultural Studies.,Dear Ms. Lu, I have just learned that our Taiwan branch will 1 _ (举办一个培训项目) in late March and early April. Therefore, Mr. Jordan, our in-house training expert, cannot be released to 2 _ _(主持新销售代表的培训项目) in Tianjin. You

42、 may talk to Mr. Jordan directly to 3 _ (听听他的建议和过去的经验) in the China team. He may have more valuable ideas than I do. I have been interested in our last conversation on 4 _ (对外招聘培训人员). Can you also contact Ms. Jee, Eastern Consulting Group (Singapore)? To my knowledge, ECG is a professional training

43、firm that 5 _ (在亚洲的声誉很 好). Meanwhile, I will send you last years training material for your reference. You 6 _ (可以和咨询公司一起把材料 研究一下) so that they have an understanding of 7 _ _(我们所期望的培训内容). Wish you success in the April programme. Charles Sheng,2 Complete the following letter according to the Chinese

44、in the brackets.,Simulate and Create,have a training programme,conduct the new sales representative training programme,seek his advice and past experience,searching for an outside trainer,enjoys a good reputation in Asia,may review the materials with the consulting firm,what sort of training content

45、 we expect,Unit | Four,3 Write an invitation for academic conference according to the Chinese given below.,请以重庆应用技术学院建筑系系主任王勇的名义给美国的著名建筑学专家 Dr. Robert White写一封邀请函，邀请他于今年10月光临该校讲学，并诚恳地希望他能接受邀请。 收信人地址：State University of New York, 685 Baldy Hall, New York 14260,Chongqing College of Applied Technology

46、P.R. China May 10, 2011 Dr. Robert White State University of New York 685 Baldy Hall, New York 14260 USA,Back,3 Write an invitation for academic conference according to the Chinese given below.,Dear Dr. White, I am pleased to learn that your work in the field of architecture is well known, I would l

47、ike to invite you to our college to give us a lecture in October this year. Architecture has always been the top priority at Chongqing College of Applied Technology, and I would be honoured to have you speak to us. I sincerely hope you could give us a favourable reply at your earliest convenience. I

48、 look forward to hearing from you soon. Sincerely yours, Wang Yong Wang Yong Dean of the Architecture Department,General Writing,Expressing Functions,When describing the uses, functions, structures, or working mechanics of something, the author should try to be objective. These features can be intro

49、duced in different ways such as illustration, exemplification, comparison, etc. The key point here, however, is to be accurate and clear in writing. Imperative sentence patterns are frequently used in giving instructions of uses and functions.,Back,Insert your card face up into the card slot on the

50、machine teller. Enter your six-digital identification number on the numbered buttons. Press the “withdraw” button for either checking or savings. Enter the amount of the withdrawal; and wait for your receipt to be printed. Remove your card from the slot. The drawer will open with your receipt and yo

51、ur cash withdrawal in fifty or one hundred dollar bills.,4 Correct the errors in the following sentences.,Write Through Correcting Mistakes,Back,To insert your card face up into the card slot on the machine teller. 2) Entering your six-digital identification number on the numbered buttons. 3) Press

52、the “withdraw” button for either checking or saving. 4) Enter the amount of the withdrawal; and wait for your receipt to print. 5) To remove your card from the slot. The drawer will open with your receipt and your cash withdrawal in fifty or one hundred dollar bills.,Digital cameras dont use film at

53、 all; instead, they store digital images. When you choose a mobile phone, you should consider the type and capacity of its battery. While the flash is still charging and the flash lamp is blinking, the shutter will not release. Computers work innumerous wonders in medical science and space travel, a

54、s well as in scientific research. Make sure that the instructions for the use of this high pressure cooker are strictly observed.,Write Through Translation,Back,5 Translate the following sentences into English.,数码相机根本不用胶卷；而是存储数字图像。 2) 当你选择手机时，你应当考虑它的电池类型和容量。 3) 在闪光灯充电，而且闪光指示灯闪烁（blink）时，快门不打开。 4) 计算机

55、在医学、航天以及科学研究中创造了无数奇迹。 5) 一定要严格遵守压力锅的使用说明。,Write Through Describing a Picture,6 The Octopus card is a rechargeable stored value smart card which is used to perform payments in online or offline systems in Hong Kong. Write a short passage of about 100 words on the topic: The Octopus Card. Your writing

56、 must be based on the following outline given in Chinese. You are also given some words or expressions for reference.,Back,Key: Launched in September 1997 for the mass transit system, the Octopus card system was the first contactless smart card system in the world and has since grown into a widely used payment system for virtually all public transport systems in Hong Kong. The Octopus is also used for payment at