西格玛和SCOR运作参考模型的关系

1、Six Sigma Supply ChainUsing the SCOR Framework,Session Objectives,Assumptions Familiar with SCOR Understand Six Sigma philosophy “Read the manuals”,Objectives Compare strategic intent of Six Sigma and SCOR Highlight integration of the two project approaches,Six Sigma,Sigma or standard deviation is a

2、 statistical calculation of variability often used to measure the defect rate of processes Where 1 sigma represents processes capable of 30.85% good, 6 sigma references processes capable of 99.99966% good The purpose of applying Six Sigma goals to processes is to help drive the defect rate so that “

3、customer requirements” are missed only 3.4 times out of a million The Six Sigma project approach is called DMAIC or DMADV,SCOR,SCOR is a supply chain process reference model combining 3 levels of process detail, metrics, leading practices, and standardized definitions The purpose of SCOR is to impro

4、ve supply performance through process improvement, design, and control The project approach is summarized in the SCOR Project Roadmap,Six Sigma - DMAIC,DEFINE the problem and what customers require MEASURE the defects and process operation ANALYZE the data and discover the causes IMPROVE the process

5、 by removing causes of defects CONTROL the process to maintain optimal performance,Six Sigma - DMADV,DEFINE customer requirements and goals MEASURE and match performance to customer requirements ANALYZE and assess process design DESIGN and implement new processes VERIFY results and maintain performa

6、nce,The SCOR Framework,Supplier,Customer,CustomersCustomer,SuppliersSupplier,Make,Deliver,Source,Make,Deliver,Make,Source,Deliver,Source,Internal or External,Internal or External,Your Company,Source,Supply Chain Operations Reference Model,The integrated processes of Plan, Source, Make, Deliver and R

7、eturn, spanning your suppliers supplier to your customers customer, aligned with Operational Strategy, Material, Work & Information Flows.,SCOR Project Roadmap,Material Flow,Operations Strategy,Analyze Basis of Competition,Configure Supply Chain,Align Performance Levels, Practices, and Systems,Imple

8、ment Supply-Chain Changes,Supply Chain Scope Performance Metrics Supply Chain SCORcard and SCORcard Gap Analysis Competitive Performance Requirements,AS IS Material Flow Disconnect & Gross Opportunity Analysis Material Flow Strategy and Best Practice Analysis Supply Chain Strategy TO BE Material Flo

9、w,Information and Work Flow,AS IS Work/Information Map Transactional Analysis Design Specifications TO BE Work/Information Map Prioritized List of Changes,Implementation,Master Schedule of Projects ROI Analysis Technology Selection Detail Requirements, Solution Design, Configuration, Test & Go Live,

10、High Level Comparison,Project Players,Define the Opportunity,Customer Requirements,Kano Analysis,Chip Exercise,SIPOC,SIPOC Supplier Input Process Output Customer,SCOR Thread Diagram SCOR Overview, page 19 SCOR Level 3 Processes SCOR Overview, page 10,Measuring Performance,Measuring Performance,Cost

11、of Poor Quality - COPQ,Critical To Quality - CTQ,Analyzing Data and Processes,Data Analysis,Analyzing Data and Processes,SCOR Level 3 Source,Productivity Improvement,Improve the Process,Improve the Process,Generate Creative Solutions,Material Flow Supply Chain Strategy Business Blueprint Work and Information Flow CPFR Template SCOR Stencils or practices modeling best practices Supply Chain Council Research Agenda SCOR Technical Development Initiatives,Supply Chain Strategy,Business Blue Print,Prioritize Improvements,Project Portfolio,Control the Pr