德国礼仪简介.ppt

1、,Germany,About Germany,Location : Western Europe,Population : 81,799,600 (until 2011),Official language : German,Capital : Berlin,Land area : 357,021 square kilometers,German society&culture,Music,Musicisan importantpartofGermanlife. Germanyhas created themusicians ofdifferentperiods, such asBeethov

2、en, Bach, Wagner, and so on.,Planning,In many respects, Germans can be considered the masters of planning. This is a culture that prizes forward thinking and knowing what they will be doing at a specific time on a specific day.,German society&culture,Time,The Germanhasa strongconcept of time. Whethe

3、rinbusinessorinprivatemeetings,theGermanfocuson time.,The other,TheGermanemphasisonbusiness reputationandis generally not easytoreplacethepartner. The Germanattach great importance totherulesand discipline,doingeverything seriously.,Etiquette in Germany,Relationships & Communications Business Meetin

4、g Etiquette Business Negotiation Dress Etiquette,Relationships & Communications, Germans do not need a personal relationship in order to do business. Germans do not have an open-door policy. People often work with their office door closed. Knock and wait to be invited in before entering. German comm

5、unication is formal. As a group, Germans are suspicious of hyperbole, promises that sound too good to be true, or displays of emotion. Germans will be direct to the point of bluntness.,Business Meeting Etiquette, If you write to schedule an appointment, the letter should be written in German. Appoin

6、tments should be made 1 to 2 weeks in advance. Meetings adhere to strict agendas, including starting and ending times. Maintain direct eye contact while speaking. At the end of a meeting, some Germans signal their approval by rapping their knuckles on the tabletop.,Business Meeting Etiquette, There

7、is a strict protocol to follow when entering a meeting room: The eldest or highest ranking person enters the room first. Men enter before women, if their age and status are roughly equivalent.,Business Negotiation, Do not sit until invited and told where to sit. Treat the process with the formality

8、that it deserves. Germans prefer to get down to business and only engage in the briefest of small talk. They will be interested in your credentials. Make sure your printed material is available in both English and German. You must be patient. Germans are detail- oriented and want to understand every innuendo before coming to an agreement. Once a decision is made, it will not be changed.,Dress Etiquette, Business dress is understated, formal and conservative. Men should wear dark coloured, conservative b