商务谈判英语对话

1、商务谈判实训B Group 4PART A:LuoyangInstituteofScienceandTechnologyPurchasingManager:Rebecca ChiefAccountant:TaylorAssetsAdministrator:Daisy PART B:Sales Manager :ViennaTechnician Engineer :MollyRebecca: Morning, welcome to Lou yang Institute of Science and Technology, Im purchasing manager, Rebecca, this

2、is our chief accountant, Taylor, and Daisy ,our assets administrator.Vienna: Nice to meet you,(shake hands with Rebecca ,and take a bow)My name is Vienna ,Sales manager of Sanyo Electric, and this is our technician engineer, Molly. He can explain more detail about the product.(Molly shakes hands wit

3、h Rebecca, and make a bow either)Rebecca: Before the meeting, would you like some coffee or tea?Molly: Tea, please.Vienna: Black coffee, thank you.(Someone send cups)Taylor: You must have had a tiring journey.Vienna: Thanks .It is worthwhile to travel, if we can get the deal we wanted.Daisy: Thats w

4、hat we expect either.(Everyone smile). Rebecca: Fine, (turn the page of documents), Were here today to discuss more detail about purchasing large quantities of projectors. Well have a question and answer session at the end.Vienna: Sure, (Meanwhile , stand up and give the proposal and the introductio

5、n to Rebecca, Taylor, Daisy),I believe you have known more about our company and the quality of our projectors are the best . Here is the list of our latest products. Id like to introduce these two.Rebecca: Im sorry to interrupt you .Id like to add that, the projector we must be durable to withstand

6、 the repetitive opening and closing; therefore, we particularly favor the old models with excellent word of mouth. Daisy: Whats more, the price is preferably not too high.Vienna: Okay, let me see.( scan the catalog, and find two product introductions, and give them to Rebecca, Taylor, Daisy ) This h

7、as the best sales volume.Molly: This type Sanyo PLC-XW270C . As we know, it can be used for a long time ,and consumed less energy. Besides , it can also be in standby mode more longer than other projectors in same prize.Vienna: Most interesting is that this model has higher definition which means th

8、e image of this projector is clearer.Daisy: How about the intensity of light?Molly: Its light can be adapted to the variety of the environment .We can guarantee that after a long time watching, you wont feel eye strain.Daisy: Well, how about the operation of this kind of projectors? Is it complicate

9、d to operate for teachers?Molly: Absolutely no .The operation of our products is simple .Whats more, you can control them by laser pen.Taylor: Thats great. Whats your opinion?Daisy: It sounds (it) suit for teaching work very muchMolly: Id like to point it up that if you open and close all the time ,

10、it will soon break down.(Every smile) Taylor: Great, lets talk more about the price.Molly: Wait a minute .Id like to introduce something about this one. ( find the introduction and give them to Rebecca, Taylor, Daisy)This one is the main product in our new products this year. Because of our new tech

11、nology, this type is high-end machines with a low price. Longer working time, and clearer projection easier operation are not their only advantage .It cant be damaged easily.Daisy: That sounds interesting. How much is it?Vienna: The type of Sanyo PLC-XW270C are 4500 yuan and the type Sanyo PLC-WTC50

12、0L are 12000 yuan.Rebecca: Oh, the Sanyo PLC-WTC500L is much expensive .At most, we can buy one or two.Daisy: I think we can just choose the Sanyo PLC-XW270C.Its only yuan.Molly: But, if you buy the Sanyo PLC-WTC500L, we can change the damaged part for free in five years.Taylor: How about the mainte

13、nance.Molly: Of course we can provide free three-year warranty.Taylor: No replace worn part?Molly: Thats right.Rebecca: But the price of Sanyo PLC-WTC500L is expensive. Im afraid that we cant accept, we also need more items after service.Daisy: But, I doubt that its much more expensive. That 4500 yu

14、an is too much , Im sorry not to accept that.Vienna: Okay, then how much can you accept? We can adjust the prize as appropriate. Taylor: No more than 4000 yuan each ,or I hope these projector can be replaced worn part for free in 3 years.Vienna: We cant accept that, Im afraid that its impossible. We

15、 will try our best to meet your demand. How about yuan in total?Daisy: yuan and the worn part can be replaced in 3 years for free.Molly: Oh my goddess. Thats out of the question madam! We cant accept that!Vienna: Calm down, please, Molly. Id like to add something more. The PLC-WTC500L is the main pr

16、oduct in our new products this year. And its really good value for money. If you can consider about this one, we can provide more service.(Rebecca, Taylor, Daisy discussed with each other)Taylor: Based on our needs and your suggestions, we decide to purchase a few of your main products and large num

17、bers of PLC-XW270C .At the same time ,you must promise the services. Whats your opinion?(Vienna & Molly look at each other.)Vienna: Well, I think we need talk about this, could we have a break?Rebecca: Sure, take your time.Vienna: We have discussed a conclusion. There are two plans. The plan A is th

18、at if you buy the Sanyo PLC-WTC500L more than 20,we can promised to discount prices at 80%.That means if you buy 30 the Sanyo PLC-XW270C and 20 the Sanyo PLC-WTC500L ,you will cost 300,000 yuan.Vienna: We can provide a 3-year warranty and replace worn part for free in 5 years.Daisy: That sounds inte

19、resting. How about the plan B?Molly: The items of after servicing are not changed. Youll pay full price in 40 Sanyo PLC-XW270C and the 10 Sanyo PLC-WTC500L will be discount 50%.Vienna: It will cost you 240,000 yuan.Taylor: Plan B may good.Daisy: I think so. Thatll all right, wed like to choose plan

20、B. That more suit our requirement.Vienna :Right,(Nod head, and write down on the proposed)Then wed like to provide 50 projectors.By Plan Vienna :(give the proposal to Rebecca)Please check it, if all right, please sign your name at the bottom of paper.(Rebecca take over and scan and sign her name)Tay

21、lor: This is the check for 240,000.whats more, there will be a celebration tonight, I hope both of you can come.Vienna: Thats fine, thank you, well come in time (stand up and shake hands).After sale service undertakingThe spirit of “to provide the most satisfactory products and service for customers” business purposes, Sanyo Electronic Technology Co. Ltd. solemnly promise: to ensure the advanced nature of the reliability, stability of the equipment, at