外贸信函样本

1 / 22 外贸信函样本 最全的常用外贸函电范文 外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。你的函电是否规范呢？ 把直接的函电于下文对照看看。 说明涨价原因 Dear Sir or Madam: Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%. As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products. 2 / 22 We hope you will understand our position and look forward to your cooperation. With best regards, Hillary 说服买家涨价之前下单 Dear Sir or Madam: This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of are prepared to keep our offer open until the end of this month. For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay. Yours sincerely, Hillary 对价格作出让步 Dear Sir or Madam: Thank you for your mail. We are disappointed to hear that our price for your required product is too 3 / 22 high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote. We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer. We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval. We look forward to hearing from you. With best regards, Hillary 答复在 30 日有效期的信用状付款的建议 Dear Sir or Madam: Thank you for your order of 500b/w TV sets by your letter dated 17 July. We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long 4 / 22 and mutually beneficial relationship, we are willing to make an exception this time. I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions. I am enclosing our sales contract covering the order. I would be grateful if you would follow the usual procedure. Yours sincerely, Hillary 答复直接付款的要求 Dear Sir or Madam: Thank you for your letter dated 2 October requesting payment against documents for contracts and 483. We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required. 5 / 22 We would like to say that this exception is allowed only in light of our long and mutually beneficial association. Yours sincerely, Hillary 同意修改付款条件 Dear Sir or Madam: We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles. The modified terms of payment you propose are quite acceptable and a telex has been dispatched to you to this effect. All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received. The following documents will be air mailed to you immediately after shipment is made: 1. Bill of lading in duplicate 2. Invoice, FOB Shanghai in triplicate 3. Guarantee of quality We will, of course, notify you by telex as soon 6 / 22 as your order is shipped. You can rely on us to give prompt attention to this and any future orders you may place with us. Yours sincerely, Hillary 就要求以承兑交单付款作答复 Dear Sir or Madam: Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal. As an exception, the best we can do for the trial delivery is to offer you direct payment at sight terms. If you accept our proposal, you run very little risk, since our brand products are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item. If you find our proposal acceptable, please let us know and we can then expedite the transaction. 7 / 22 Yours sincerely, Hillary 要求开立信用状 Dear Sir or Madam: This is in regards to your order for 5,000widgets and our sales confirmation No. 341. We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit. We would be grateful if you would expedite the establishment of the L/C so that we can ship the order on time. In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract. We look forward to receiving your response at an early date. Yours sincerely, Hillary 修改信用状 Dear Sir or Madam: Your letter of credit issued by the Royal Bank of Canada has arrived. 8 / 22 目录 Chapter 1 建立贸易关系 1. 请求建立贸易关系 Request for Establishing Business Relations 2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations 3. 索取产品资料 Request for Product Literature 4. 回复索取产品资料 Reply to the Request for Product Literature 5. 邀 请 会 面 Invitation to the Business Appointment 6. 接受会面邀请 Accepting the Invitation to the Business Appointment 7. 谢绝会面邀请 Declining the Invitation to the Business Appointment 8. 要求更改会面时间及地点 Request for Changing the Time & Place of the Meeting Chapter 2 推销 9. 向特定客户推销 Sales Letter to Specific Customers 10. 向 不特 定客 户推 销 Sales Circular to Non-Specific Customers 9 / 22 11. 寄信给老客户 Sales Letter to Old Customers 12. 寄信给新客户 Sales Letter to New Customers 13. 推销新产品 Sales Letter for Promotion of New Products 14. 推销劳务 Sales Letter for Promotion of Labor Services Chapter 3 询盘和订货 15. 一般询盘 General Inquiry 16. 回复一般询盘 Reply to the General Inquiry 17. 具体询盘 Specific Inquiry 18. 报虚盘 Making a Non-Firm Offer 19. 报实盘 Making a Firm Offer 20. 买方还盘 Making a Counter Offer 21. 卖方返还盘 Making a Counter-Counter Offer 22. 下订单 Placing an Order 23. 接受订单 Accepting an Order 24. 拒绝订单 Declining an Order 25. 下续订单 Placing a Repeat Order 26. 推荐替代品 Offering a Substitute Product 27. 接受替代品 Accepting a Substitute Product 28. 拒绝替代品 Declining a Substitute Product 29. 涨价通知 Notice for Price Increase 10 / 22 30. 回复涨价通知 Reply to the Price Increase Notice Chapter4 付款 31. 询问付款方式 Asking about Payment Terms 32. 接受付款方式 Accepting Payment Terms 33. 要求修改信用证 Request for Amendment to L/C 34. 信用证修改 Amendment to L/C 35. 付款通知 Payment Notice 36. 收到付款通知 Receipt of Payment Notice 37. 催促付款 Urging Payment 38. 催促付款 Urging Payment 39. 索取发票 Asking for Invoice 40. 寄送发票 Sending Invoice Chapter 5 包装和交货 41. 包装要求 Packaging Requirements 42. 回 复 包 装 要 求 Reply to Packaging Requirements 43. 装运时间 Time of Shipment 44. 回复装运通知 Reply to Time of Shipment 45. 催促装运 Urging Shipment 46. 回复催促装运 Reply to Urging Shipment 47. 出货通知 Shipment Advice 11 / 22 48. 货物抵达通知 Goods Arrival Notice Chapter 6 投诉和致歉 49. 投诉货物未寄达 Complaint about Goods Arrival Failure 50. 对货物未寄达致歉 Apology for Goods Arrival Failure 51. 出货延迟 Late Delivery 52. 对出货延迟致歉 Apology for Late Delivery 53. 投诉货物质量 Complaint about Poor Quality of Goods 54. 对货物质量不佳致歉 Apology for Poor Quality of Goods 55. 投诉货物数量 Complaint about Wrong Quantity of Goods 56. 为数量错误致歉 Apology for Wrong Quantity of Goods 57. 投诉发货出错 Complaint about Receiving Wrong Goods 58. 为发货有误致歉 Apology for Sending Wrong Goods 59. 抱 怨 包 装 不 良 Complaint about Poor Packaging 12 / 22 60. 为包装不良致歉 Apology for Poor Packaging 61. 付款出错 Payment Error 62. 为付款出错致歉 Apology for Payment Error 63. 对服务的不满 Service Dissatisfaction 64. 对服务不满致歉 Apology for Customer Service Dissatisfaction Chapter 7 商务交往 65. 请求筹备出差 Request for Preparing for a Business Trip 66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip 67. 确认预定行程 Confirming Itinerary Reservation 68. 出差后的感谢 Thanks for a Business Trip 69. 活动通知 Activity Notice 70. 集会通知 Gathering Notice 71. 邀请担任演讲者 Inviting Speaker 72. 回复演讲邀请 Reply to the Invitation for Speaker 73. 展销会通知 Trade Fair Notice 74. 回复邀请 Reply to the Trade Fair Invitation 75. 请求帮忙做问卷调查 Request for Filling Out 13 / 22 Questionnaire 76. 请求转载许可 Request for Reproduction Permission Chapter 8 公司人事 77. 人事查询 Personnel Enquiry 78. 找寻人才 Looking for Qualified Personnel 79. 晋升公告 Promotion Announcement 80. 调动通知 Transfer Notice 81. 褒奖员工 Complimenting Employees Chapter 9 公司内部 82. 会议通知 Meeting Notice 83. 例行报告 Routine Report -主题 -内容 -署名 -发件 人昵称 -抄送 -称谓 -优先级 -收条 -格式 与买家主动建立联系 14 / 22 Dear Mr. Jones: We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:/ which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 对新买家要求建立业务联糸的回复 Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product 15 / 22 information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http:/ which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,. 向老客户介绍公司新的产品信息 Dear Mr. Jones: We have refreshed our online catalog at, and now it covers the latest new products, which are now available from stock. We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. We will keep you informed on our progress and 16 / 22 look forward to hearing from you. Sincerely, 回复对某个产品的查询 Dear Mr. Jones: Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product toaster. Weve enclosed the photo and detailed information of the product for your reference: Product: toaster Specification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable at sight. We look forward to receiving your first order. Sincerely, 无法提供对方查询中所要求的产品时 Dear Mr. Jones: Thank you for your enquiry of 12 March cate 9 17 / 22 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$_ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 查询对方公司的产品 Dear Sir or Madam: We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. 18 / 22 When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. Sincerely, 几种报盘 Dear Mr. Jones: We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft. Please note that we have quoted our most favorable price and are unable to entertain any counter 19 / 22 offer. As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply. Sincerely, Dear Mr. Jones: We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style at $ per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract. We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs. If we can be of any further help, please feel 20 / 22 free to let us know. Customers inquiries are always meet with our ca