你真的会用英语打电话么 敢不敢来测一测.docx

你真的会用英语打电话么 敢不敢来测一测？你真的会用英语打电话么，敢不敢来测一测？是不是觉得学了这么多年英语，打个电话应该没啥问题了吧下面首先就有几个最基础的问题，试试看你是否答得上来吧！1. 给你一串电话号码，01712223344，该怎么念？不要告诉我你老老实实一个字一个字地念下来了2. 不知姓名的人来电话，你怎样询问对方名字？要礼貌地问哟。3. 在工作岗位接起电话，你第一句要说的是什么？“Hello？”如果你这么说，会被骂不专业的自报家门？没错，但可不是说“I am”或者“My name is”哦4. 对方找的人正是你，你应该怎么说？“Yes, I am.”？“ Yes, this is!”？都错！以上问题你是否能流畅答出来？如果不能，就接着往下看，答案都在里面了。1 怎么念电话号码 Giving numbers念一串电话号码时，最好每三个或四个数字中间停顿一下。连在一起的两个或三个相同数字，可以用double或triple，比如：222读作triple two；3344读作double three, double four；5555可以读作double five, double five，如果要说“five five five five”也可以，但是不要说four five哦，那是45。2 邮箱地址怎么说 Saying email addresses 读作 “at”，所以，J就是John, at, gmail, dot, com。如果用户名的部分有标点符号，常见的几种这么读：/ 读作forward slash。 读作 hyphen haif?n or a dash。_ 读作 underscore。3 接通电话 Getting through很多人在打电话的时候，并不会自报家门，所以你可以礼貌地问对方的姓名，人家不会生气的。例子：A: Can I speak to Mr Smith, please? / Is Mr Smith there, please?我能和史密斯先生通话么？/ 史密斯先生在么？B: May I ask whos calling? / Could I have your name, please?请问您是？/ 能否告知您的姓名？A: Yes, this is Tom Cruise speaking.我是汤姆克鲁斯。在公司里，接起电话要先报上自己的名字，而不是问对方是谁，“Whos there?”听起来很不礼貌。但是不要说“I am”或“My name is”，直接在自己的名字后面加上“speaking”就可以了。比如，Hello, John Smith speaking.你好，我是约翰史密斯。最好再加上公司的名字：?This is John Smith from China Daily.我是中国日报约翰史密斯。如果对方找的人正是你，对话则是这样的。A: Can I speak to Jane, please？可以帮我接一下简吗？B: Speaking.我就是。4 留信息 Leaving or taking a message对方要找的人不在，你可以说明情况，注意在句首礼貌地加上“Im afraid”或者 Im sorry。比如：Im afraid Mr Smith is out of the office today.抱歉史密斯先生今天不在公司。其他可能的情况还有：off sick today.请病假了in a meeting.开会中on holiday.休假了或者Im afraid his line is engaged.他正在通话中。接下来，你就可以问对方是否需要留信息。A: Would you like to leave a message?您需要留个言么？B: Could you ask him to call me back? / Could you ask him to return my call?能否让他给我回个电话？/ 能让他给我回个电话么？如果你想让对方帮忙捎个信，则要说，Could you take a message？5 打给陌生人 Calling someone you dont know可能你的老板让你给一个不认识的人打电话，那你就应当先自我介绍，然后提一提老板的名字。A: Hello, this is Sarah Brown calling, from China Daily.你好，我是中国日报的沙拉布朗。B: Hello, what can I do for you? / Hello, how can I help you?你好，我能为您做点什么？A: Im calling on behalf of Tom Cruise./ Tom Cruise suggested that I call you./ Tom Cruise asked me to call you.我是代阿汤哥来电话的。/ 阿汤哥让我给您打电话。6 通话有问题时 When theres a problem听不清对方的话Im sorry, could you speak up, please?不好意思，你能大声点吗？Im sorry, I cant hear you very well.不好意思，我听不清您的话。Im sorry, the lines bad could you repeat what you just said?不好意思，线路很差，您能重复一下刚刚的话么？没听懂对方的意思Im sorry, could you repeat that please?不好意思，你能重复一下吗？Sorry, I didnt quite catch that.不好意思，我没听清。Sorry, I didnt catch your surname.抱歉，我没听清你的姓名。Im sorry, I didnt get that. Could you say it again, please?不好意思，我没听到，您能再说一遍么？Im afraid I dont follow you. Could you repeat it, please?不好意思，我没听明白，您能重复一下么？Im sorry, Im not sure I understand. Would you mind explaining it again, please?不好意思，我好像没弄懂，您介意再解释一下么？纠正对方的说法Actually, its 16, not 60.事实上，是16，不是60.（着重强调引起困惑的词）Im sorry, but I think theres been a misunderstanding. The payments due next week, not next month.不好意思，但我认为这里有点误会。这笔账下周到期，而不是下个月。Im sorry, but thats not quite right.不好意思，不是这样的确认自己是否理解正确So if I understand you correctly所以如果我理解得正确的话When you say do you mean?你说的，是意思吗？学习完毕，我们再来一组小测试巩固一下。1. Good morning. Can you put me _ to Susan Black, please?a. backb. onc. throughc. put someone through：将某人接通到另一个电话。2. Im afraid that Dan is tied _ at the moment.a. onb. throughc. upc. tied up: 忙着做某事3. Can I read that _ to you? Your phone number is 00 44 .a. awayb. backc. onb. read something back：重复确认诸如电话号码之类的口信或者信息4. Im not sure if shes in yet. Hold _ and Ill check for you.a.backb.onc.upb. hold on：等等5. Hang _ - let me get a pen. OK, so whats your number again?a.inb.onc.upb. hang on：稍等片刻，比hold on语气更随意些（more informal）。6. If you get a nuisance call, just hang _.a.onb.throughc.upc. hang up：挂断电话，也可以说成“put the phone down on someone”。a nuisance call：骚扰电