剑桥商务初级MODULE1.ppt

,MODULEBUSINESSTOPICBUSINESSSKILLS,TRAINING,MODULEIBUSSINESSTOPIC,1.1,Worldofwork,READING,Trainingandworkshops,I,J&CTrainingisacompanyprovidingtrainingforotherbusinesses.LookatthecoursesJ&CTrainingoffersandticktheonesthatyoufindinteresting.Comparewithapartnerandexplainwhythecoursesinterestyou.,Sellingtechniques,Cross-culturalcommunication,BusinessEnglishintensivecourses,Howtosetupabusinessthroughtheinternet,Teambuilding,Publicspeaking,Howtodealwithdifficultcustomers,Howtogiveeffectivepresentations,Healthandsafetyintheworkplace,Speedreadingandmemorysupertraining,1.1,READING,1.1,READING,1.1,READING,1.1,MODULEIBUSSINESSTOPIC,Matchthejobs(1-4)withtheirdefinitions(A-D),2,1anauthor2aspeakeratrainer4aconsultant,AsomeonewhotalksatpubliceventBsomeonewhohelpspeopletoimproveatasport,skillorschoolsubjectCsomeonewhoadvisespeopleonaparticularsubjectDsomeonewhowritesbooksorarticles,(D)(A)(B)(C),MODULEI.IBUSSINESSTOPIC,3,ReadthisprofileabouttheownerofJ&Candfillthegapswiththejobsinexercise2.,-Aboutus,J&Cisatrainingconsultancyforpersonalandprofessionaldevelopmentintheworkplace.ItisbasedinOxfordanditisrunbyJanetCoyte.Janetisanexperiencedteacherand(1)_.Sherunscoursesandworkshopsforcompaniesanduniversities.Asa(2)_,shehelpsbusinesspeopleovercomedifficulties.Shesometimesgivesone-to-onesessionsonthephoneorviaemail.,trainer,consultant,Sheisthe(3)_ofseveralbooks,andshewritesarticlesonpublicspeakingandpresentationskills.Janetisalsoaninternationallyaccreditedpublic(4)_,andshegivesmotivationaltalksaroundtheworld.ClientsofJ&Csaythattheircoursesareentertaining,professionalandverypractical.,author,speaker,MODULEI.IBUSSINESSTOPIC,4,IwanttostudybusinessEnglish,butIcanttraveltoOxford.()OuruniversitydepartmentneedssomeITtraining.Canyouhelp?()Iwanttogiveaspeechatmybrotherswedding.()Idlikesomehelpwithwritinganovel.()Ourcompanywouldlikesomeinformationonteam-buildingweekends.(),ReadthefivesentencesfromemailssenttoJ&CTraining.WhichrequestscanJ&Chelpwith?,Yes,No,No,Yes,Yes,MODULEI.IBUSSINESSTOPIC,LISTENING,Jobtitles,Whatdoesyourjobinvolve?,5,FivepeoplefromdifferentcompaniesareattendingaJ&Cworkshoponpublicspeaking.Matchtheirjobtitles(1-5)withtheirresponsibilities(A-E).WritethecorrectletterA-Eforeachjob.,Responsibilities,Chieffinancialofficer(CFO)_2Managementconsultant_3Personalassistant(PA)_4Qualitymanager_5salesrepresentative(rep)_,Avisitscustomers,leavessamplesandsupportsthecustomerservicesdepartment.Bisresponsiblefortestingnewproductsanddealwithcustomerscomplaints.Cinterviewsclientsandgivesthemadvice.Disresponsibleforthecompanysaccounts,andcontrolsmoneycominginandgoingout.Eorganisesmeetingsanddealswithcorrespondence.,A,B,C,D,E,MODULEI.IBUSSINESSTOPIC,6,1.1Listentothefiveworkshopparticipantsintroducingthemselves.Completethebadgewiththecorrectjobtitleforeachperson.,managementconsultant,qualitymanager,personalassistant,chieffinancialofficer,salesrepresentative,MODULEI.IBUSSINESSTOPIC,7,Writetwosentenceswhicharetrueforyou,usingtheexpressionsinexercises5.Comparewithyourpartner.,Idealwithemployeesproblems.,MODULEI.IBUSSINESSTOPIC,GRAMMAR,Thepresentsimple,MODULEI.IBUSSINESSTOPIC,Thepresentsimpleisusedtotalkabout:permanentsituationsQ：Whatdoyoudo？A：Imasalesrep.Iworkforacompanythatsuppliescomputersoftware.habitsandfrequencyofactivitiesQ:Doyouoftentravelaboard?A:Yes,IgotoItalytwoorthreetimesamonth.timetables(withatimeexpression)Q:Whendoesyourtrainleave?A:Itleavesat14:45.,Completethesentenceswiththepresentsimpleformoftheverbsinbrackets.,MODULEI.IBUSSINESSTOPIC,1What_yourcompany_?(produce)It_electricalappliances.(make)2Howmanypeople_you_?(employ)We_1,200employees.(have)3_you_yourgoodsaboard?(export)Yes,wedo.We_alloverEurope.(ship)Howoften_you_staffmeetings?(have)Onceortwiceamonth.We_themeveryweek.(nothold)Whattime_themeetings_?(start)Theyusually_at11oclock.(begin)6_Peta_youwithyourwork?(help)Yes,shedoes,butshe_alotoftime.(nothave),1,does,makes,ship,produce,do,employ,export,Do,do,have,donthold,dostart,begin,Doeshelp,doesnthave,have,MODULEI.IBUSSINESSTOPIC,MODULEI.IBUSSINESSTOPIC,GRAMMAR,Adverbsandexpressionsoffrequency,Weoftenusetheseadverbsoffrequencywiththepresentsimple:,alwaysusuallyoftensometimesrarelynever,Adverbsoffrequencyusuallygo:beforemostverbsSheoftenpreparesPowerPointpresentations.aftertheverbbeHeisneverlate.Wealsouseexpressionssuchasonceaweek,twiceamonth,everyMonday,onThursdays.Theseusuallygoattheendofthesentences.WehaveastaffmeetingeveryMonday/onMondays/onceaweek.,MODULEI.IBUSSINESSTOPIC,Putthewordsinthecorrectordertomakesentences.1meetings/month/we/every/have/two_2December/bonus/always/in/gets/a/he_3rarely/complaints/we/receive/any_4produce/catalogue/year/every/new/we/a_5she/schedule/behind/is/never_,2,Wehavetwomeetingseverymonth.,HealwaysgetsabonusinDecember.,Werarelyreceiveanycomplaints.,Weproduceanewcatalogueeveryyear.,Sheisneverbehindschedule.,Work-life-balance,3,MODULEI.IBUSSINESSTOPIC,SPEAKING,Doyouworkorstudytoomuch?Ordoyouknowhowtobalanceyourworkwithyourlife?Takethistesttofindout.Answerthequestionsbywritinganumber(0-5).,PERSONALITYQUIZ,HOWOFTEN,1doyouplanyourdaysactivities?2doyousleepeighthoursanight?3doyoufindtimetorelaxduringtheday?,4areyouontimeforappointments?5doyouspendmorethananhouronlunch?6doyouseeyourfriendsatweekends?7doyoudoexerciseorsportsduringtheweek?8doyoureadamagazineintheevening?9doyouwakeupfullofenergyinthemorning?10doyoulaughinanormalworkday?TOTALSCORE,MODULEI.IBUSSINESSTOPIC,41-50:Welldone!Youfinditveryeasy.Butbecareful-youaresorelaxedthatyouareindangerofdisappearing!Maybeyouneedtowakeupandmakesurepeoplestillknowthatyouarethere.31-40:Youfinditquiteeasytorelax.Peoplelikebeingwithyou,becauseyouareapositivepresence.21-30:Youdontfindrelaxingveryeasyandlifeisabitdifficultforyou.11-20:Youdontfindrelaxingeasyatall-thatswhyyoustrugglesomuchathomeandatwork.10orbelow:Youremakinglifehardforyourself-andmaybeforthepeoplearoundyoutoo.Yourhealthmayevenbesuffering.Relax!,MODULEI.IBUSSINESSTOPIC,HOWTOINTERPRETTHESCORE:,0=never1=seldom/rarely3=frequently/often4=usually/normally5=always,ExamSuccess,InPartTwooftheSpeaking,youwillgiveashortpresentation.Therearetwotopicsandyouhavetochooseoneofthem.TheheadingonthetopicsheetisWhatisimportantwhen?,MODULEI.IBUSSINESSTOPIC,4Workinpairs.StudentA:Interviewyourpartnerusingthequestionnaireabove.StudentB:Giveasmuchinformationasyoucan.A:Doyouplanyourdaysactivities?B:Yes,Iusuallyplanmydaysactivitiesthenightbefore.Iwriteappointmentsinmydiary.A:Howoftendoyouseeyourfriends?B:Iseethemonceaweek.WehavesuppertogethereveryFridaynight.5Workinpairs.Whatthingsareimportantinmaintainingawork-lifebalance?,Personalandprofessionaldetails,Meetingpeople,BUSSINESSSKILLS,1.2,VOCABULARY,0Goodmorning.MynamesRosCox.1Hello.ImLotharMuller.2Excuseme.AreyouLindaGordon?3Hello,MsLeonardi.Howareyou?4Excuseme.IsyournameBrown?5Hi,George.Nicetoseeyouagain.6Pleasedtomeetyou,MrLehman.,IHerearesomephrasesyoucanusewhenyougreetsomebody.Choosethebestresponse(A-G)foreachphrase(1-6).,ANottoobad,thanks.Andyou?BNo,Imnot.CPleasedtomeetyou,MsCox.DHowdoyoudo,MrMuller?EPlease,callmePeter.FYes,itis.GNicetoseeyoutoo.,2Workinpairstocheckyouranswers.Thenpractisesayingthegreetingandresponses.,3Inwhichofthesituationsinexercise1arethepeoplemeetingforthefirsttime?,MODULEI.IIBUSSINESSSKILLS,4Completetheconversationwiththesentencesinthebox.,Itsarealpleasuretoworkwithher.Nicetomeetyou,Ian.Doyouknowher?MayIintroducemyself?MybossisinSydney.ShesinSingapore,too.,MODULEI.IIBUSSINESSSKILLS,Ian:Hello.(1)_MynamesIanandIworkintheAsia-Pacificdivision.Henry:(2)_MynamesHenryandthisismycolleague,Sarah.Sarah:Hello,Ian.DoyouworkintheSydneyoffice?Iran:No,notatthemoment.(3)_ButImbasedinSingapore.Henry:Look!TheresMichelleoverthere.ShesbasedsomewhereinAsia.Icantrememberwhereexactly.(4)_Ian:Yes,weareonthesameprojectthisyear.(5)_Henry:Ah,luckyyou.Shesreallybeautifulandclevertoo.Ian:Yes,Iknow.(6)_Sarah:Well,IthinkIllleaveyouboystodiscusswork.Henry:Oh,Sarah,yourenotjealous,areyou?Sarah:No,ImnotMichelle,howlovelyitistoseeyouagain.,51.2Listentotheconversationandcheckyouranswers.,MODULEI.IIBUSSINESSSKILLS,Itsarealpleasuretoworkwithher.,Nicetomeetyou,Ian.,Doyouknowher?,MayIintroducemyself?,MybossisinSydney.,ShesinSingapore,too.,Personalandprofessionalprofiles,WRITING,6Findoutaboutyourclassmates,usingthequestionnaire.First,workinpairsandpreparequestions.Theninterviewyourclassmatesandrecordthenumbers.0Doyouhaveahobby?,Q,Questionnaire,Howmanypeople:0haveahobby?1goaboardonholiday?2haventgotanybrothersorsisters?3aresingle?4havegotajob?5knowthreebusinesswordsbeginningwithC?6canplayamusicalinstrument?7dontlikechocolate?8cantnamethelevelsofallthreeBECexam?,Numbers,_,MODULEI.IIBUSSINESSSKILLS,7Workwithanewpartner.Intervieweachother.Fillinthefactfilewithinformationaboutyourpartner.,FactfileName_Hobbies_Surname_Family_Town_Jobtitle_Favouritedestinationforholidays_ReasonsforlearningEnglish_,MODULEI.IIBUSSINESSSKILLS,Withyourpartner,workwithanotherpairofstudents.Introduceyourpartnertotheotherpeopleinthegroup,usingtheinformationinexercise7.Listentotheotherpresentations.Askafollow-upquestiontoeachperson.Doyoulikelivingin?,9Writeapersonalprofileofyourpartner.Usetheinformationfromthefactfileinexercise7,butincludeonefalsesentence.Write30-40words.10Swapprofileswithyourpartner.Readtheprofileaboutyouandfindthefalsesentence.,8,MODULEI.IIBUSSINESSSKILLS,jobandwork,1KostasHadavasisaPAinacompanythatprovidescateringservices.Itsanunusualjobforaman,sothein-companymagazineinterviewshim.Writethecorrectformofthequestions.,VOCABULARY,MODULEI.IIBUSSINESSSKILLS,SPOTLIGHTONSTAFF0Q：What/name?Whatsyourname?A:KostasHadavas.1Q:How/spell/surname?_A:H-A-D-A-V-A-S.2Q:What/do?_A:ImthepersonalassistanttothemanagingdirectorofAthensDailyMenu.3Q:Who/managingdirector?_A:HisnamesGeorgosSolomos.4Q:What/yourjob/involve?_A:Idealwithclients,andIorganisemeetingsandevents.5Q:/write/reportstoo?_A:Yes,Ioftenwritereportsandmemosforourstaff.6Q:/work/onlyintheAthensarea?_A:No,wedont.WeworkinotherpartsofGreecetoo.7Q:How/people/reactyou,aman,doingthisjob?_A:Sometimestheyaresurprised,butitisntusuallyaproblematall.8Q:/like/yourjob?_A：Yes,Ilikeitalot.9Q:Why/like/it?_A:BecauseImalwaysbusy,andbecauseofthevarietyofthingsIdo.,MODULEI.IIBUSSINESSSKILLS,Howdoyouspellyoursurname?,Whatdoyoudo?,Whosthemanagingdirector?,Whatdoseyourjobinvolve?,Doyouwritereportstoo?,DoyouworkonlyintheAthensarea?,Howdopeoplereacttoyou,aman,doingthisjob?,Doyoulikeyourjob?,Whydoyoulikeit?,21.3Listentotheconversationandcheckyouranswers.,3UsesomeoftheinformationfromtheinterviewtowriteaprofileofKostasHadavasforthemagazine.Write30-40words.,LearningTipMakeanoteofthethequestionsyougotwrong.Trytoanalysewhyyoumadethemistakes.Repeattheexercisenextweekandseeifyouimprove.,MODULEI.IIBUSSINESSSKILLS,4Workinpairstofillthegapswithjoborwork.Whichwordisbothaverbandanoun?Whichwordisonlyanoun?,1Itsanunusual_foraman.2Whatsyour_?Imanelectronicsengineer.3We_withseveralAsiancompanies.4Manystudentshaveapart-time_toearnextramoney.5Mybrotherstartshisfirst_onMonday.Hesverynervousaboutit.6Wheredoyou_thesedays?7Shealwaysdoesagreat_whensheorganisesevents.8Itsmy_towelcomevisitorsandshowthemaround.9Ilikemynew_.The_isvariedandinteresting.10Hi,Steve.Areyoustillat_?Yes,Imstillintheoffice.,MODULEI.IIBUSSINESSSKILLS,job,job,work,job,job,work,job,job,work,work,job,MODULEI.IIBUSSINESSSKILLS,5Workinpairs.StudentA:Writealistofjobsusuallydonebywomen.StudentB:Writealistofjobsusuallydonebymen.Compareyourlistsandthinkofthreeareaswheretraditionsarechanging.,MODULEI.IIBUSSINESSSKILLS,READING,RowanBarkerTateInc.isamultinationalconfectionarycompany.Everyyear,attheannualmeeting,thecompanyawardsaprizetoits“EmployeeoftheYear”.Workingroupsoffour.Allocateonecandidate(A-D)toeachstudentinthegroup.Thenreadthecriteriaandtheinformationaboutyourcandidateanddecidewhyhe/sheshouldwin.,MODULEI.IIBUSSINESSSKILLS,RowanBarkerTateInc.EmployeeoftheYear,ROWANBARKERTATEINC.EmployeeoftheYearAwardTheemployeeshould:makeasignificantcontributiontocompanyefficiency,profit,productdevelopmentorstaffdevelopment.dealwithprofessionalorpersonalproblemssuccessfully.beamentororsetapositiveexampletoothers.representthecompanyvaluesofhealthyliving.Thisyearscandidatesare:,MODULEI.IIBUSSINESSSKILLS,AIanRogersis40yearsold.HesbasedinSingapore.Hisresponsibilitiesaretosuperviseprojectsandtocoordinateresources.Hisprofessionalbackgroundisinengineering.Ianusuallygoesscubadivingatweekendsandhealsoenjoysmarathonrunningandcooking.Herunsasportsclubforlocalchildrenandheraisesmoneyforthei