高盛十四条业务原则

1、十四条业务原则1. 客户利益永远至上。我们的经验表明,只要对客户尽心服务,成功就会随之而来。2. 我们最重要的三大财富是员工、资本和声誉。如三者之中任何一项遭到损害,最难重建的是声誉。我们不仅致力于从字面上,更从实质上完全遵循约束我们的法律、规章和职业道德准则。持续的成功有赖于坚定地遵守这一原则。3. 我们的目标是为股东带来优越的回报,而盈利则是我们实现优越回报、充实资本、延揽和保留最优秀人才的关键。员工大量持股可以使员工与股东的利益协调一致。4. 我们为自己的专业素质感到自豪。对于所从事的一切工作,我们都凭着最坚定的决心去追求卓越。尽管我们的业务活动量大而且覆盖面广,但如果我们必须在质与量之

2、间作取舍的话,我们宁愿选择做最优秀的公司,而非最庞大的公司。5. 我们的一切工作都强调创意和想象力。虽然我们承认传统的办法也许仍然是最恰当的选择,但我们总是锲而不舍地为客户策划更有效的方案。许多由我们首创的做法和技术后来成为了业界的标准,我们为此感到自豪。6. 我们不遗余力地为每个工作岗位物色和招聘最优秀的人才。虽然我们的业务额以十亿美元为单位,但我们对人才的选拔却是以个人为单位,精心地逐一挑选。我们明白在服务行业里,缺乏最拔尖的人才就难以成为最拔尖的公司。7. 我们为员工提供的职业发展进程比大多数其它公司都要快。晋升的条件取决于能力和业绩,而我们最优秀的员工潜力无限,能担当的职责也没有定式。

3、为了获得成功,我们的员工必须能够反映我们所经营的地区内社会及文化的多元性。这意味着公司必须吸引、保留和激励有着不同背景和观点的员工。我们认为多元化不是一种选择,而是一条必行之路。8. 我们一贯强调团队精神。在不断鼓励个人创意的同时,我们认为团队合作往往能带来最理想的效果。我们不会容忍那些臵个人利益于公司和客户利益之上的人。9. 我们的员工对公司的奉献以及对工作付出的努力和热忱超越了大多数其它机构。我们认为这是我们成功的一个重要因素。10. 我们视公司的规模为一种资产,并对其加以维护。我们希望公司的规模大到足以经办客户想得到的最大项目,同时又能小到足以保持服务热情、关系紧密与团结精神,这些都是我

4、们极为珍视,又对公司成功至关重要的因素。11. 我们尽力不断预测快速变化的客户需求,并致力于开发新的服务去满足这些需求。我们深知金融业环境的瞬息万变,也谙熟满招损、谦受益的道理。12. 我们经常接触机密信息,这是我们正常客户关系的一部分。违反保密原则或是不正当或轻率地使用机密信息都是不可原谅的。13. 我们的行业竞争激烈,故此我们积极进取地寻求扩展与客户的关系。但我们坚决秉承公平竞争的原则,绝不会诋毁竞争对手。14. 正直及诚信是我们业务的根本。我们期望我们的员工无论在工作上还是在私人生活上都要保持高度的道德水准。OUR CLIENTS INTERES TS ALWAYS COME FIRST

5、.Our experience shows that if we serve our clients well, our own success will follow.OUR ASSETS ARE OUR PEOPLE, CAPITAL AND REPUTATION.If any of these is ever diminished, the last is the most difficult to restore. We are dedicated to complying fully with the letter and spirit of the laws, rules and

6、ethical principles that govern us. Our continued success depends upon unswerving adherence to this standard.OUR GOAL IS TO PROVIDE SUPERIOR RETURNS TO OUR SHAREHOLDERS. Profitability is critical to achieving superior returns, building our capital, and attracting and keeping our best people. Signific

7、ant employee stock ownership aligns the interests of our employees and our shareholders.WE TAKE GREAT PRIDE IN THE PROFESSIONAL QUALITY OF OUR WORK.We have an uncompromising determination to achieve excellence in everything we undertake. Though we may be involved in a wide variety and heavy volume o

8、f activity, we would, if it came to a choice, rather be best than biggest.WE STRESS CREATIVITY AND IMAGINATION IN EVERYTHING WE DO.While recognizing that the old way may still be the best way, we constantly strive to find a b etter solution to a clients problems. We pride ourselves on having pioneer

9、ed many of the practices and techniques that have become standard in the industry.WE MAKE AN UNUSUAL EFFORT TO IDENTIFY AND RECRUIT THE VERY BEST PERSON FOR EVERY JOB.Although our activities are measured in billions of dollars, we select our people one by one. In a service business, we know that wit

10、hout the best people, we cannot be the best firm.WE OFFER OUR PEOPLE THE OPPORTUNITY TO MOVE AHEAD MORE RAPIDLY THAN IS POSSIBLE AT MOST OTHER PLACES.Advancement depends on merit and we have yet to find the limits to the responsibility our best people are able to assume. For us to be successful, our

11、 men and women must reflect the diversity of the communities and cultures in which we operate. That means we must attract, retain and motivate people from many backgrounds and perspectives. Being diverse is not optional; it is what we must be.WE STRESS TEAMWORK I N EVERYTHING WE DO.While individual

12、creativity is always encouraged, we have found that team effort often produces the best results. We have no room for those who put their personal interests ahead of the interests of the firm and its clients.THE DEDICATION OF OUR PEOPLE TO THE FIRM AND THE INTENSE EFFORT THEY GIVE THEIR JOBS ARE GREA

13、TER THAN ONE FINDS IN MOST OTHER ORGANIZATIONS.We think that this is an important part of our success.WE CONSIDER OUR SIZE AN ASSET THAT WE TRY HARD TO PRESERVE.We want to be big enough to undertake the largest project that any of our clients could contemplate, yet small enough to maintain the loyal

14、ty, the intimacy and the esprit de corps that we all treasure and that contribute greatly to our success.WE CONSTANTLY STRIVE TO ANTICIPATE THE RAPIDLY CHANGING NEEDS OF OUR CLIENTS AND TO DEVELOP NEW SERVICES TO MEET THOSE NEEDS.We know that the world of finance will not stand still and that compla

15、cency can lead to extinction.WE REGULARLY RECEIVE CONFIDENTIAL INFORMATION AS PART OF OUR NORMAL CLIENT RELATIONSHIPS.To breach a confidence or to use confidential information improperly or carelessly would be unthinkable.OUR BUSINESS IS HIGHLY COMPETITIVE, AND WE AGGRESSIVELY SEEK TO EXPAND OUR CLIENT RELATIONSHIPS.However, we must always be fair comp