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1、ContentsForewordExecutive summary6Introduction1 Barriers to supplying payment services1.1 Domestic infrastructure/processing requirements1.2 Forced data localization1.3 Licensing and equity requirements for foreign firms111.4 Recommendations: Best practices, initiatives and next steps2 Standards and

2、 interoperability2.1 Uneven adoption of international standards creates cross-border friction2.2 Recommendations: Best practices, initiatives and next steps3 Security and trust3.1 Rising fraud and cyber-risks3.2 Regulations on cybersecurity3.3 Diverging authentication/security standards3.4 Recommend

3、ations: Best practices, initiatives and next steps4 Innovation enabling oversight4.1 Lack of international coordination on retail payment supervision264.2 Recommendations: Best practices, initiatives and next stepsConclusionContributorsEndnotes2 Connecting Digital EconomiesExecutive summary4 Connect

4、ing Digital EconomiesThe current COVID-19 public health crisis will only accelerate digital trade and cross-bordere-commerce as physical commerce contracts and digital commerce expands.The rapid expansion of access to digital payments has made it possible for consumers to conveniently make purchases

5、 for goods and services from merchants around the world. The current COVID-19 public health crisis will only accelerate digitaltrade and cross-border e-commerce as physical commerce contracts and digital commerce expands. However, significant challenges for digital trade and cross-border payments pe

6、rsist, providing an opportunity for policy-makers andregulators worldwide to reduce friction and improve connections between digital economies globally.This report builds on past World Economic Forum research and leverages the Forums extensive community of payment experts in order to move beyond the

7、 challenges and provide governments with concrete recommendations to promote inclusive growth in the digital economy. Each recommendation addresses its respective challenge as follows:Barriers to supplying payment servicesThe challenge: A growing number of protectionist measures, such as domestic in

8、frastructure requirements, forced data localization, and licensing and equity requirements for foreign service firms, prevent international payment service providers from bringing services to market. Additionally, these measures keep domestic providers from expandingabroad, which is essential for fi

9、rms that want to bring their services to scale.RecommendationsProvide, reinforce and/or extend “national treatment” for digital payment service providersSupport commitments to protect the free flow of data while ensuring regulatory access to dataCreate a “reference paper” on payment services at the

10、World Trade OrganizationExplore creating regional payment councils to bring the public and private sectors togetherStandards and interoperabilityThe challenge: The cross-border payment landscape is more competitive and complex than ever but diverging regulatory and technical standards have increased

11、 friction in making payments.RecommendationsExplore digital trade agreements to promote greater interoperabilityEstablish open banking guidelines to spur competition and innovationAdopt international standards for public infrastructureAdopt Financial Action Task Force standardsWork with the internat

12、ional community when developing new standards for new technologies and regulatory regimesSecurity and trustThe challenge: Cross-border payments are disproportionately targeted by fraud and cybersecurity threats, and small businesses are particularly vulnerable. Furthermore, many policies to improve

13、cybersecurity and trust are either ineffective or counterproductive.RecommendationsEstablish public-private partnerships on cybersecurityEncourage law enforcement cooperation andmodernize mutual legal assistance treatiesEncourage cyber hygiene through government- led programmesWork with the private

14、sector to establish importantconsumer protectionsInnovation enabling oversightThe challenge: The adequate supervision and oversight of payment systems is integral to the safety and security of the financial system. However, the oversight for firms operating in multiple marketsis often disjointed and

15、 uncoordinated, leading to inefficiencies and reduced competition.RecommendationExplore bilateral, regional and multilateral oversight coordinationDynamics in cross-border payments are rapidly changing, creating a network of mutually independent but highly interconnected networks. This report finds

16、that the challenges facing cross- border payments are also highly interdependent and, therefore, holistic reforms are needed to ensure competition and reduce friction.Policy Recommendations for Cross-Border Payments 5IntroductionDigital payments are at the centre of digital trade6 Connecting Digital

17、 EconomiesToday, merchants of varying sizes can easily sell products to consumers around the world.As cross-border e-commerce expands rapidly (Figure 1), it is increasingly becoming an important component of international trade. The current COVID-19 crisis will likely accelerate this expansion, as t

18、rade in goods and physical commerce retreat and digital services advance. Digital payments are at the centre of digital trade growth and serve asthe key enabling factor for digital commerce. The rapid expansion of access to digital payments has made it possible for consumers to conveniently make pur

19、chases for goods and services from merchants globally and for merchants to sell to the world far more easily and cheaply than ever before. With a few clicks and identity verification, consumers and merchants can set up accounts to send or receive money worldwide.FIGURE 1The rapid expansion of cross-

20、border e-commerce, 2015-2017160014002001200Global online shoppers (million), 20152017 1,3422771,2021,0781631000800Source: United Nations Conference on Trade and Development (UNCATD), “Global e-commerce sales surged to $29 trillion”, 29 March 2019, HYPERLINK /en/pages/newsdetails.aspx?OriginalVersion

21、ID=2034 https:/unctad.600400200091520151,00320161,0652017 HYPERLINK /en/pages/newsdetails.aspx?OriginalVersionID=2034 org/en/pages/newsdetails. HYPERLINK /en/pages/newsdetails.aspx?OriginalVersionID=2034 aspx?OriginalVersionID=2034Non-cross-borderCross-borderIn addition to enabling cross-border digi

22、tal commerce, a growing body of research suggests digital payments are important to the healthof the broader domestic economy. Recent studies have shown that digital payments overall increase economic efficiency, reduce crime and corruption, and support transitions away from the informal economy.1 F

23、or instance, a 2017 Moodys Analytics study estimates that digital payment usage “contributed an additional $296 billion to consumption between 2011 and 2015, or a 0.1% cumulative increase in global GDP during the sample time period”.2Despite the importance of digital retail payments to cross-border

24、commerce, significant logistical and governance challenges persist. Cross-border payments are inherently complicated and require moving funds through different entities and jurisdictions with differing rules and regulations while mitigating a wide range of risks, from fraud and cybersecurity attacks

25、, to liquidity and foreignexchange volatility. However, while facilitating cross- border payments may never be simple, there is significant room for improving efficiency.Today, many policy-makers are working with industry to address challenges facing cross-border payments, but additional work is nee

26、ded. While significant focus has been placed on leveraging new technologies and updating infrastructure(e.g. clearing and settlement systems), the mainchallenge is a lack of coherent interoperability between regulatory and technical systems. The future of payments does not lie in siloed systems: mak

27、ing payments today requires a vast network of mutually independent networks that connectconsumers, merchants, financial institutions, mobile applications, international and domestic payment networks, clearing and settlement systems, digital currencies, and other important parts of the payments ecosy

28、stem. This growing network of participants has made the payment industry more competitive than ever, but each connection between participants also presents an opportunity for friction.Building on the World Economic Forums past research (most notably the 2018 paper “Addressing E-Payment Challenges in

29、 Global E-Commerce”3) and leveraging the Forums extensive communityof payment experts, this report examines the key challenges facing cross-border retail payments and provides recommendations for policy-makers to overcome them.In working with this community of experts, this report finds that to effi

30、ciently facilitate cross- border retail payments between businesses and consumers around the world, policy-makers need to address four key areas: market barriers, interoperability, security and oversight. This report is thus organized into these four categories,addressing challenges and recommending

31、 solutions in each section.Policy Recommendations for Cross-Border Payments 71Barriers to supplying payment servicesModern trade commitments are needed to address growing barriers8 Connecting Digital EconomiesMarket barriers have a significant impact on firms and their ability to provide cross- bord

32、er payment services because they prevent economies of scale.Increasingly, governments are establishing significant market barriers affecting payment service providers, often in the name of security and privacy concerns. These barriers come in the form of domestic processing mandates, discriminatory

33、licensing, foreign equity caps and forced localdata-residency requirements (a concept known as “data localization”). While sometimes well intentioned, these policies often exacerbate the issues they were meant to address, with other unintended consequences.Market barriers have a significant impact o

34、n firms and their ability to provide cross-border payment services because they prevent economies of scale, which are critical given the initial investments in processing and data storage facilities, as wellas compliance with complex regulatory and operational standards. Firms reaching scale can max

35、imize their initial investments and reduce transaction costs,4 which is especially difficult for businesses operating in small and developing markets to achieve without being able to expand abroad. The 2017 Global Payments Innovation Jury report, a global survey of industry executives, found that th

36、e “inability to scale” was the biggest factor(26%) for why payment start-ups fail, followed closely by “regulation” (15%, ranked third). These restrictions impact local merchants who may not be able to use their preferred payment provider to process transactions, denying them the ability to become m

37、ore competitive via exports.5International networks operating in markets also play an important role in connecting domestic payments with their counterparts in other countries, andthese connections can be hindered by regulatory discrimination against international networks.Furthermore, ensuring loca

38、l competition also meets other policy objectives, especially financial inclusion, as increased competition lowers costs and thereby augments access to financial services.Given these barriers, existing trade commitments and cooperative frameworks governing payment services are insufficient to support

39、 modern trade needs. To meet these needs, modern trade commitments on digital payments are necessary. This section analyses three key types of barriers to payment services before providing best practices and recommendations for policy-makers on how to improve the role of payment services in global t

40、rade.BOX 1Current World Trade Organization commitments on paymentsAs outlined in the World Economic Forums paper “Addressing E-Payment Challenges in GlobalE-Commerce”, World Trade Organization (WTO) rules on the cross-border supply of digital payments (or “electronic payment services”) are found in

41、the General Agreement on Trade in Services (GATS) and its Annex on financial services. The Annex and subsequent WTO panels define electronic payment services as “all payment and money transmission services” and “all services essential to payment and money transmission, all means of payment and money

42、 transmission (i.e. paper-based, card-based and others), and all associated business models”.6 General commitments (for all WTO members) require members to treat all foreign suppliers of payment services equally. Specific commitments(for WTO members who have agreed to additional market access) inclu

43、de market access and/or non-discrimination of foreign supplier (national treatment) for cross-border supply (Mode 1) and establishing commercial presence (Mode 3).WTO member commitments under GATS on payment services are limited and patchy.7 For example, only 53 WTO members have fully or partially l

44、iberalized the cross-border supply of “payment and money transmission services”.8 Currently, only 18% of WTO members have full cross-border supply commitments (Mode 1) for all payment and money transmission services, and only 14% have full commercial presence commitments (Mode 3).9Domestic infrastru

45、cture/processing requirementsMany countries are enacting indirect barriers to foreign payment providers via rules abouthow and where payment transactions can (or cannot) be processed. Some countries are enacting laws that require all domestic transactions to be processedby a single local “switch”, w

46、hich is a processer that facilitates communication between various providers involved in processing a transaction. Often these requirements are motivated by the belief that these barriers are necessary to support the domestic financial services sector, to provide lower cost options to expand access,

47、 or to increase security through direct regulatory oversight of the payment system.Similarly, some countries require that all domestic transactions be processed onshore (i.e. forced local processing). This, like forcing firms to use local switches, is another way to create an unlevel playing field,

48、as these regulations force international payment networks to duplicate theirglobal capabilities in-market by building a local data centre or simply exclude them from processing domestic transactions.Examples of countries enacting local processing requirements are far-reaching. In 2011, Nigerias Cent

49、ral Bank introduced a measure that requiresPolicy Recommendations for Cross-Border Payments 9all domestic point-of-sale, ATM and digital transactions to be processed locally.10 In 2014 and 2016, the Russian Federation enacted new payment system laws that force international payment providers that wa

50、nt to operate in the country to transfer their processing capabilities with respect to their domestic operations to a local state-owned operator.11 Indonesia has enacted new rules that effectively prohibit foreign firmsfrom playing a role in domestic payments, as part of its initiative for a domesti

51、c payment gateway.12 The new rules require all domestic electronic (i.e. non-cash) transactions to be stored locally and processed through this domestic gateway provider. Finally, Viet Nam has proposed a mandate to require all payment processing through a single, state-owned firm, but has delayed im

52、plementation over trade concerns.13Forced data localizationData localization has negative effects for both foreign and domestic payment service providers.Local data storage requirements known as data localization act as a barrier to market entry and operations for payment service providers.These req

53、uirements hinder cross-border payment services because data is essential in every step of transaction processing.14 The supply of payment services often requires the cross-border flow of data, not only in settling cross-border transactions, but also in purely domestic transactions, when both the mer

54、chant and the consumer are located in the same market but the processing of the transaction (or parts of it) are carried out elsewhere.15Countries enact data localization in response to technological innovation for a variety of well- intentioned but misguided reasons, such as toaddress privacy and c

55、ybersecurity concerns, to allow their governments access to payment data, and to encourage domestic industries and economic growth. However, a growing body of research suggests that data localization fails to achieve many of these goals and adds significant costs to thelocal economy, reduces data se

56、curity and does not improve consumer privacy.16 For instance, a now widely cited McKinsey analysis reports that open data flows more broadly are actually critical to futureeconomic growth and likely increased world GDP by 10.1% over the past decade.17Data localization has negative effects for both f

57、oreign and domestic payment service providers. It discriminates against foreign firms as it makes their services more costly or complicated in comparison to local firms, while local firms are more likely to use local data storage services. However, many local firms (especially start-ups) increasingl

58、y rely on cloud computing services to manage data and process transactions, which would be prohibited under many data localization measures.18 In this way, many of the costs of data localization are not passed along to foreign companies but to local start-ups, financial institutions and, ultimately,

59、 consumers. Furthermore, data localization requirements impede the free flow of data, which affects the use of integrated, secure and efficient payment systems worldwide, with consequences for innovation, fraud and security.19Some recent examples of data localization illustrate how countries are res

60、tricting the movement and storage of data. In 2013, Turkey enacted a law requiring firms to maintain documents, records, data storage and processing facilities in Turkey10 Connecting Digital Economiesfor 10 years.20 Turkey refused to grant a licence to foreign payment firms that failed to store data

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