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铁路客运服务英语RAILWAYPASSENGERSERVICEENGLISHProject13DiningCarService餐车服务2Part1WarmingUpWherecanyoubuyfoodonboard?Ingeneral,whatisavailableonthediningcar?Howtotakeorderforpassengers?3Part1WarmingUpWhatshouldyoudoifapassengerdislikethemealofferedduringthetrip?ApassengerwantssomethingtypicallyChinesedelicacies(佳肴).Whatwouldthetrainstaffrecommend?4Part2SkillsDevelopment5Part2SkillsDevelopment6Part2SkillsDevelopmentSentencePatterns1.Excuseme,Sir,wouldyoulikesomethingtodrink?打扰一下,先生,请问您想喝点什么?2.Wehavecoffee,tea,juice,cola,beer.Whichwouldyouprefer?我们这有咖啡、茶、果汁、可乐、啤酒。您喜欢哪一种?3.Whatisyourspecialtoday?今天的特色餐是什么?4.Areyoureadytoorder,sir?您准备好点餐了吗,先生?5.Ifthereisanythingyoudon’ttakeasahabit,pleaseletmeknow.如果您有任何不吃的东西,请告诉我。6.Sorry,it’smyfault.I’llchangeitforyou.

抱歉,是我的错,我为您更换。7Part2SkillsDevelopmentSentencePatterns7.Pleasewaitamoment.Itwillbereadysoon.请您稍等,菜品马上好。8.Anythingelse?/Doyouwantsomeotherdishes?/Isthereanythingelseyou’dlike?您还需要点儿别的吗?9.Pleasekeepthechange.Wedon’taccepttips.

请拿好零钱,我们不收小费。10.Bringmethebill,please./MayIhavemybillplease?

我能看一下账单吗?11.Weofferpreparedandheatedpackedmeals,andthepricesrangefromRMB15–45.

我们这里有已备好的可加热的盒饭,价格从15元到45元不等。8Part2SkillsDevelopmentDialogue1MayItakeyourordernow?Staff:Welcometoourdiningcar.Passenger:Excuseme,whatdoyouserveforlunch?Staff:Weofferalmosttenkindsofpackedmeals.ThepricesrangefromRMB15–45.HereisthemenuinEnglish.Pleasehavealook.Passenger:Whichdoyouprefer,sir?MayItakeyourordernow?Staff:Howabout“porkwithsaltedvegetable”(梅菜扣肉)?It’sverydeliciousandthemostpopulardishonboard.Wouldyouliketotryit?9Part2SkillsDevelopmentDialogue1MayItakeyourordernow?Passenger:Yes,porkwithsaltedvegetablefortwopeople.Staff:Wouldyoulikesomethingtodrink?Passenger:Oneorangejuiceandonecoffee,please.Staff:OK.Anythingelse?Passenger:That’sall.Howmuch?Staff:RMB111altogether.Passenger:120yuan.Hereyouare.Keepthechange,please.Staff:Thankyou,sir.Wedon’taccepttips.Hereisyourchange.Haveanicetrip.10Part2SkillsDevelopmentDialogue2Businessclasspassengersareservedbyfree4-coursemeals.Staff:Excuseme,Madam.It’slunchtime.Wehavepreparedfreemealanddrinksforyou.Wouldyoupleaseopenyourtraytable?Passenger:Sorry,Idon’tknowhowtodoit.Staff:I’llsetitforyou.Itisinthearmrest.Justopenthecover,pullitoutandplaceitinfrontofyou.Passenger:Thanks.What’sthemaindish,Miss?Staff:SautéedShelledShrimps(水晶虾仁)setmeal,whichinclude4-course.Passenger:Itsoundsveryattractive.Andwhatkindsoffreedrinksdoyouoffer?Staff:Wehavecoffee,teaandjuice,whichonedoyouprefer?Passenger:Juice,please.Staff:Hereyouare.Enjoyyourmeal,please.Passenger:Thankyou.11Part2SkillsDevelopmentDialogue2Businessclasspassengersareservedbyfree4-coursemeals.(Atrainstaffisreadytoclearupthetable.)Staff:Doyouenjoyyourmeal,madam?Passenger:Yes,verydelicious.Staff:MayIclearupyourtablenow?Passenger:Oh,sure,please.Staff:It’scleannow.CanIhelpyouwithanythingelse?Passenger:No,thankyouverymuch.Staff:It’smypleasure.12Part2SkillsDevelopmentDialogue3Thereisatrainattendantsellingfoodwithatrolleyalongthecarriage.

Passenger:Excuseme,mayIhavesomedrinks?Staff:Yes.Wehavecoffee,tea,juice,beer,milk,cola,andwater.Whichonedoyouprefer?Passenger:Coffee,please.Staff:Howmanytinswouldyoulike?Passenger:2tins.Staff:It’s20yuan,please.Howwouldyouliketopay?Passenger:DoyouacceptU.S.dollar?Staff:Sorry,sir.WeacceptRMBincash,Alipay,WechatPayorUnionPay.Passenger:OK,hereyouare.Staff:Wouldyoulikeanythingelse?Passenger:No,thanks.Staff:Pleaseenjoyyourself.13Part2SkillsDevelopmentDialogue3Thereisatrainattendantsellingfoodwithatrolleyalongthecarriage.

(Therearenomealsonthetrain.)Passenger:Excuseme,doyouoffermealsonthetrain?Staff:I’msorry.Wedon’tprovide/offermeals.Butwehavesnacksanddrinksinthediningcar.Ihopeyouwillenjoyit.Passenger:Whereisthediningcar?Staff:Sir,thediningcarisincarriage4.Pleasegointhisdirection.Youwillfindit.Passenger:Thankyou.Staff:Youarewelcome.14Part3ListeningComprehensionSection

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