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GroupMChinaIT
APPstrategyagendaITApplicationStrategyPlanningMethodologyMediaIndustryForcesonenterprisesITindustrytrendApplicationStrategyMapApplicationSystemLandscapeOverallMediaDataWarehouse&BusinessIntelligenceEnterpriseInformationPortalFinance/HRITlifecycleAgendacont.KPIin2012Projects/ProductsEngineeringexcellencePeopleleadershipApplicationteammanagementCareerModelOrganizationChartVendormanagementDevelopmentEnvironmentITplanningmethodology MediaindustryforcesonenterprisesExternalFalteringeconomyRegulatorycomplianceNaturaldisastersBusinessIncreasedcompetitionIncreasedM&ABusiness-optimizationactivitiesInternalProcessimprovementInfrastructureoptimizationApplicationportfoliomanagementITindustrytrendDoingmorewithlessTrimmingexistingprojectcostsMergersandacquisitions(M&A)RevitalizingtheskillsbaseNewapproachestooutsourcingGroupMChinaITAppStrategyMapAPPsystemlandscapeAPPsystemroadmap-MediaMinder(TV/NP/MG/RD)CDCI(Digital)MMS(OOH)BizTalkServerIntranet/Extranet3rdpartytoolPeopleSoftMediaFinancialCSMCTRCODCiAdTrackerMinderMixDSPSEMAPPsystemroadmap–DW/BIAPPsystemroadmap–EIPAPPsystemroadmap-FinanceMediaFinancialDebtorCreditorPTGL
MediaFinancialMediaFinancialADEPTADEPTMFBCCMFDebtorCreditorPTGL
ADEPTGFFixedAssetStatutoryReportingUFIDAUFIDAARAPPT
GLFixedAssetT&EStatutoryReportingAXQ3,2012Q2,2013CurrentCartesisCartesisCartesisFixedAssetStatutoryReportingUFIDAExpenseExpenseeSuiteeSuiteTime-
sheet
APPsystemroadmap-HRQ1,2012CurrentWorkforceAdministrationPeopleSoftPayrollWorkforceAdministrationPeopleSoftPayrollAbsenceManagementLearningManagementPerformanceManagementLeavePDPLeavePDPHyperionPlanningHyperionPlanninge-LearningPlatformHyperionPlanninge-LearningPlatformOpenHireQ1,2013WorkforceAdministrationPeopleSoftPayrollITLifecycleKPIin2012Projects/ProductsEngineeringexcellencePeopleleadershipProjects/ProductsExecutionPlan:
EnsurethataprojectteamhaveaclearlydefinedandconsistentlyusedengineeringsystemthatenabledittomeetprojectgoalsDelivertherightproduct/projectwiththehighestpossiblequality,which
metthecustomervaluepropositionImplementaclearlydefinedandtransparentscheduleofcommitmentsandmetrics,andconsistentlymeetthegoalsEffectivelyidentifyimprovementopportunitiesandscheduledtimeforimprovement,whichledtoincreasedproduct/projectqualityandteamperformanceMadeandcommunicatedtheappropriateprojectdecisionsonatimelybasis,whichledtoefficientimplementationoftheprojectEnsuredthattheproduct/projectgroupstrategyandimplementationplanorstatuswereclearandvisibletoallstakeholders,andeffectivelyhighlightedprogresstowardkeygoalsandsignificantproblemsorrisksProactivelyeducatedthekeystakeholdersonthestatusofthestrategyandimplementation,whichimprovedtheircommitmentandsupportEnsuredappropriateintegrationandalignmentwithotherproduct/projectteamtoachieveresults;his/herproduct/projectstrategyanddeliverableswerecompatiblewiththoseofotherproduct/projectgroups,dependencieswerewellthoughtout,andnonalignmentissueswereappropriatelyescalatedtoseniormanagementAccountabilities:
CompleteDigitalCDCIproject,completerequirementcollection,finishdesign,andcompletemajorinfrastructureandfunctionreadyinPRODKickoffChinaVideoAdnetworkproject,completerequirementcollection,finishdesign,andcompletemajorinfrastructureandfunctionreadyinPRODKickoffDigitalSEM,completerequirementcollection,finishdesign,andcompletemajorinfrastructureandfunctionreadyinPRODKickoffMMS,completerequirementcollection,finishdesign,andcompletemajorinfrastructureandfunctionreadyinPRODKickoffMinderre-structure,andcompletethearchitecturedesignKickoffDataWarehouseforTVandDigital,completerequirementcollection,finishdesign,andcompletemajorinfrastructureandfunctionreadyinPRODKickoffMDM,andcompletethearchitecturedesignKickoffSOP,completerequirementcollection,finishdesign,andcompletemajorinfrastructureandfunctionreadyinPRODKickoffGroupMChinaEIP,completerequirementcollection,finishdesign,andcompletemajorinfrastructureandfunctionreadyinPRODCompleteMediaFinancialproject,completemajorinfrastructureandfunctionreadyinPRODupgradeAdept6.4withoutsignificantissuesKickoffHRMsystemenhancement,completerequirementcollection,finishdesign,andcompletemajorinfrastructureandfunctionreadyinPRODCompleteVATchangeinsystems,likeMinder&AdeptAlignwithregional&globalteamontheregional&globalprojects,likeMatrix,BMAandetc.Maintaintheexistingapplicationstokeepthebusinessrunning
EngineeringexcellenceExecutionPlan:
developastrategythatisrelevantformultiplereleases,andlearningtothinkbeyondthenextreleasePrioritizeresourceneeds,suchasproduct/projectdevelopment,contingentstaff,equipment,andheadcountformanagement,andimplementedagainsttheprioritizedrequirements,balancingresourcesandbudgetsasnecessarytoavoidresourceshortagesContinuetodrive,deliver,andownthe
comprehensiveplanningprocessImprovetheproduct/projectqualityimprovingtheengineeringsystem,andbalancetheamountofprocessinvolvedintheengineeringsystemimproveplanningandanalysessothatcommitmentsarebasedonthebestavailabledatacommunicatechangesincommitmentsorscheduleissuestokeybusinessstakeholdersimplementeffectivemonitoringandfeedbacksystemsParticipateinandcontributetokeyprojectdecisionsAccountabilities:
Createandmaintaintheproduct/projectroadmapforeachteamduringyear2012Buildquantitativestaffingplanbasedonthebusinessrequirementandteamstructure/statusAlignwithglobalandregionalteamtokeepAPPprocessingoodstatusChoosetherightSDLCforeachproject,eitherWaterfallorScrum/AgileContinueimprovetheapplicationdevelopmentenvironmentforbothdevandtestCompletedevandtestframeworkCompletetheprocessbookdraftPassallaudit,andcompliance;andconformtoGroupMChinaprivacyandsecuritystandardEnhanceandmaintainITintranetteamportaltoefficientlycommunicateinternallyandexternallyPeopleleadershipExecutionPlan:
DefineanddriveclarityofITapplicationteam’smissionandstrategyEstablishclearcommitmentsandalignmentacrossapplicationteamsandotherbusinessteamsClearlycommunicateexpectationsandstandardsofperformanceFosteracultureofcollaborationandaccountabilityProvideongoingfeedbackandcoachingonperformanceandcareerdevelopmentActivelyengageinthehiringprocessforopenrolesandmaintainahighhiringbarDrivemeaningfulrating,rankingandrewarddifferentiationforperformancereviewProactivelyandeffectivelyaddressunderperformanceActonfeedbackreceivedfrommanagementteam,anddevelopconcreteactionplansforimprovementDriveteamleadershipandmanagementskilldevelopmentthroughrobustandactionabledevelopmentplanAccountabilities:
Defineteamstructure,andeachrole’scareermodelFilltheapplicationteamwithqualifiedstaffs,teamisstaffedat80%+CommitmentssubmittedforallemployeeswithSMARTsettings(specific,measureable,actionable,resultsorientedandtimebound)Applicationteamhaverightprocessesinplacetoensuregoodcoordinationwithintheteam,andacrossotherteamsintheorganizationwithcleargoalsDoquarterlyperformancereviewonallstaffsRegularlysetandrevieweachteam’shighprioritytasks,providehelporcoachifneededCareerModelCareerStageProfile(CSP)
ACSPdescribestheexpectedresultsatvariousstagesalongacareerpath.Competencies
Acompetencydescribestheknowledge,skills,abilities,andotherattributesthathelpyouachievethoseresults.Experiences
Anexperiencedescribeson-the-joblearningsituationsthathelpyoudevelopcompetenciessothatyoucanachieveresults.*Formoredetail,seehereOrganizationChart–ITAPPVendorManagement.NetW/SVB,SQLDev:8Tester:4SSIS,SQLSSRS,SharePointDev:4Tester:2.NetSQLTestersResourceplanManagementlifecycleDevelopmentenvironment3ParServerVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineTestEnvironmentMindereSuite/AdeptHR/ExpenseMatrixDW/BITeamFoundationServer/BuildMachinesProductionEnvironmentRetiredServerstohostotherapplicationsServerServerServerDevelopingEnvironment……Q&AAppendixPeople+Process+TechnologyCareerModel-CareerStageProfilesCareerStageProfiles(CSPs)describeresultsthatareexpectedforworkatspecificstages,orlevels,withinatypicalcareerprogressionatGroupMITapplicationteam.CareerModel-CompetenciesCompetenciesdescribehowtogetresults.Theydescribetheknowledge,skills,abilities,andotherattributes,thatcontributetosuccessfulperformanceatGroupMITapplicationteam.CareerModel-ExperiencesExperienceshelpemployeesimprovespecificcompetencies,whichallowsthemtoachievenewlevelsofresultsastheircareersprogressed.ProjectApprovalprocess&DoctemplateProjectGovernanceprocessDocumenttemplateHighLevelRequirementScope&Approach(fullvs.lightversion)PMFunctionalSpec(fullvs.lightversion)DevDesign(fullvs.lightversion)TestPlan(fullvs.lightversion)*Fordetail,seeintranetportal,SDLCITLCvs.SDLCITLCTheITLifecycle(ITLC),end-to-endprocesses,encompassingthePLAN,DELIVER,andOPERATEphases,isusedtodeliverITsolutionsSDLCTheSoftwareDeliveryLifecycle(SDLC),isthestandardprocessusedinITfordevelopmentanddeliveryofsoftwareprojects(duringtheDELIVERstageofITLC)ITLifecycleOrganizationalEngagementThroughouttheITLCSDLC:PhasesandMilestonesSDLCPhasesPhaseTollgates&MilestonesInitiateDelivery–OrganizetheProgram/Projectstobedelivered.Requirements
–Identifyrequirements,andconfirmprojectapproachandresources.Design
–Convertrequirementstodesigns,andhighlevelprojectplansBuild
–Engineeringphasetodevelopproductanddetailedtestplans.Stabilize
–Testing,Useracceptanceanddeployment/supportplanning.Deploy
–ProductionRollouttoUsers.Close–Wrapupallprojectactivities.SDLCPhases:KeyActivities&MilestonesPhaseKeyActivities*PhaseReviewMilestoneInitiateDeliveryProjectCharter&ProgramPlanProjectStartupChecklistPreliminaryProjectScheduleKickoffApprovalReviewintialscope,fundingandschedule,assumptions,risks,etc.AuthorizeteamtobeginRequirementsphaseRequirementsGatherDetailedRequirementsRiskAssessmentReviewApplicableStandardsPre-BaselineApprovalConfirmscope,requirementscomplete,fundingandschedule,assumptions,risks,etc.AuthorizeteamtobeginDesignphaseDesignFunctional&TechnicalDesignsMasterTest,Training,UATPlansBaselineProjectPlanAppsEntryBaselineSignoffConfirmDesignsReviewscope,costandschedule,assumptions,risks,etc.AuthorizeteamtobeginBuildPhaseBuildCreateCodeDefineTestCasesDefineTraining&RolloutPlansBuildCompleteCodebuiltTraining&ReadinessmaterialscompleteStabilizeSystemTestingandUATConfirmoperations&deploydetailsGo/No-GoApprovalKeyStakeholdersauthorizeteamtoproceedtodeployphaseDeployDeployApplicationornewcodeConfirmstabilityVerifyOperationsSupportmaterialsupdatedGo-LiveBusiness,IT,SupportTeamsconfirmproductionstabilityCloseDeployApplicationornewcodeConfirmstabilityVerifyOperationsSupportmaterialsupdatedGo-LiveBusiness,IT,SupportTeamsconfirmproductionstabilityChooseWaterfallifyourprojecthas:ChooseScrumifyourprojecthas:Highcriticality&impactofdefectsLowrequirementschangeLimitedbusinessengagementJuniorteam(newtosubjectorstillevolvingprojectexecution)Largeteam(over8)Culturewhichdemandsorder
Lowcriticality&impactRequirementschangesveryoftenSignificantbusinessengagementSkilledteammembers(indomainexpertise&inprojectexecution)SmallteamCulturethatthrivesonchaosSDLC:Waterfallvs.ScrumVendormanagementVendorResourcePlanTotal:Dev-12,Tester-7.NetWebServiceVB,SQLSSIS,SQLSSRS,SharePoint.NetSQLTestersResourcesshareamongthesepillarsVendorResourcePlan(details)MediaSystemAccountLevelSpecialtyFocusDevTonyMengSSEVB,SQL,WebServiceNewrequirement/featureonMinderQiXiaoChengSSEVB,SQL,.Net,WebServicePerformanceImproveInterfaceIntegratewithothermediaorfinancesystemChenYuleTLVB,SQL,KnowledgeofGroupMSystemsOthermediasystemMaintenance(Adnetwork,eApprove,etc.)AllenLiuSSEVB,SQLMinderMaintenanceSupportTesterQiuPeiSEYangDaolinSEVendorResourcePlan(details)Collaboration&ReportingAccountLevelSpecialtyFocusDevMaxSunSESSIS,SQL,ETLMatrix,eSuiteDataMigration,DW/DMETLXiaHaiTaoBASSAS,SSRSDataModeling,CreateCube,BuildReportsTBHSSESSIS,SSASTBHSESSASDW/DMTBHSESSRSIntegrateReportandotherapplicationintoSharePointTBHSSESSRS,Excel,SharePointTesterLeoLuoSSELarryQiuSSETBHSEVendorResourcePlan(details)HR&FinanceEngineeringAccountLevelSpecialtyFocusTesterTBHSEHR,FinanceknowledgeIntegration&UATTestingAccountLevelSpecialtyFocusDevTBHSSE.Net,SQL,WCFEngineeringInitiatives(AutoDeployforrelease,Systemmonitoring,etc.)TBHSE.Net,SQL,WCFTesterTBHSEVendorManagementVendorManagementInterview/OnboardClearlydefineJDSkillsetandsoftskillcontrolVendorcompanystatustrackingOnboardaccommodationandnewhireorientationStatustrackDailytriagesyncup–taskassignmentWeeklyreportBugFound/Active/ResolvedstatusBug/IssuetrendWeeklyPMfeedbackcollectMonthlywholevendorteamstatusreportVendorManagement(Cont.)PerformanceevaluateDefineKPI(e.g.bugnumber,codequality,collaboration,contribution,innovation,etc.)InstancefeedbackRegular1:1talk-bi-weeklyRegularperformanceevaluation–QuarterlyCalibrationMayreturntheemployeeatthebottombacktovendorVendorcompanyregularsyncupWeeklysyncupOpenresourcestracking,JDexplanationUrgentissuediscussionEmployeeperformancefeedbackMonthlyevaluationReviewSLAandvendorstatusVendorManagement(Cont.)Vendor(Dev/Test),PMCollaborationFreetalkProjectSpec,Design,TestPlanreviewMediaIndustrytrendandBusinessprocesssharingTeamActivitiesKnowledgeSharingInternalprojectexperiencesharingExamples:ExistingMediaSystemandbusinessworkflowRMSdecoupleimplementationTech-Talk(brownbag)TopicsinplanningEngineeringEnvironmentManage-CurrentTeamFoundationServer,BuildMachinesDevelopingServersEngineeringEnvironmentManage-Plan3ParServerVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineVirtualMachineTestEnvironmentMindereSuite/AdeptHR/ExpenseMatrixDW/BITeamFoundationServer/BuildMachinesProductionEnvironmentRetiredServerstohostotherapplicationsServerServerServerServerDevelopingEnvironmentBudgetPlanSheetarchitecturalviewofsystem
Thefundamentalorganizationofasystem,embodiedinitscomponents,theirrelationshipstoeachotherandtheenvironment,andtheprinciplesgoverningitsdesignandevolution.Threelevelsofarchitectural
EnterpriseArchitectureDefiningtheoverallformandfunctionofsystems(businessandIT)acrossanenterprise(includingpartnersandorganizationsformingtheextendedenterprise),andprovidingaframework,standardsandguidelinesforproject-levelarchitectures.ThevisionprovidedbytheEnterpriseArchitectureallowsthedevelopmentofconsistentandappropriatesystemsacrosstheenterprisewiththeabilitytoworktogether,collaborate,orintegratewhereandwhenrequired.Project-LevelArchitectureDefinestheformandfunctionofthesystems(businessandIT)inaprojectorprogramme,withinthecontextoftheenterpriseasawholeandnotjusttheindividualsystemsinisolation.Thisproject-levelarchitecturewillrefine,conformtoandworkwithinthedefinedEnterpriseArchitecture.ApplicationArchitectureDefinestheformandfunctionoftheapplicationsthatwillbedevelopedtodelivertherequiredfunctionalityofthesystem.SomeofthisarchitecturemaybedefinedintheEnterpriseandProject-levelArchitecture(asstandardsandguidelines)toensurebest-practiceandconformancetotheoverallarchitecture.PracticalArchitectureInImpracticalTimesReuse,Buy,BuildReuse—“Theactionofusingsomethingagain.”Buy—“Obtaininexchangeforpayment.”Build—“Constructbyputtingpartsormaterialstogether.”Reuse,Buy,Buildcont.Strategic:Marketshareanddifferentiation.Growth.Strategicchangemanagement.Managedportfolio.Operational:Governance.Changemanagement.Skills.Supportandmaintenance.Business:Deliveryandrunningcosts.Contractmanagement.Depreciatingofassets.Internalorexternalprovision.Technical:Technologychoice.Interoperability/Integration.Repositoryofassets.EvaluationFrameworkBalanceArtInputstoarchitecturedecisionmakingITplanningmethodology IndustryforcesonenterprisesExternal—ForcesthatareoutsidetheorganizationforcesandcannotbecontrolledBusiness—Purelybusiness-relatedforcesthatcanbederivedfromtheinsideoroutsideInternal—ForcesthatoriginatefromthespecificcultureandoperatingmodelofacompanyExternalforces-MediaFalteringeconomy—Thereisnodoubtthatthefalteringeconomyhasaffectedbusinessesdramatically.Regulatorycompliance—Theneedtofulfillcompliancerequirementshasalwaysbeenarequirementofcompanies.However,thereisnowincreasedpressure,fueledbytheeconomiccrisis.GovernmentswillmandateacombinationofgreenIT,securityandprivacy,auditing,andindustry-specificregulations.Naturaldisasters—CompaniesareincreasinglydependentonIT-systemsavailabilityandinformationintegrity.Thisdependency,combinedwiththesprawlofnaturaldisasters,forcesarchitectstoevaluatehowsystemswherebuilt.Thereisandwillcontinuetobeaneedforbusiness-continuityplanning,data-replicationstrategies,anddisaster-recoverymechanisms.Businessforces-MediaIncreasedcompetition—Businessesareincreasinglymorecompetitive,asthemarkettightensup.Increasedcompetitionforcesarchitectstofocusonmission-criticalsolutionsforthebusinessthattheysupport.IncreasedM&A—Inaneconomysuchasthecurrentone(asofthiswriting),itiscommonpracticethattherebesignificantacquisitions.Wehaveseenthisinthefinancialsector,butitwillhavearippleeffectacrossindustries.M&AactivitieswillspurawealthofITactivities.Architectswillplayamajorpartintechnology-portfolioevaluations,trade-offanalysisofsystems,architecture-gapanalysis,securityanalysisandevaluation,andintegrationanalysis.Business-optimizationactivities—Withincreasedpressurefromcompetitionandmodestprojections,thethemeofmostcompanieswillbetodomorewithless.Architectswillneedtolookatenablingtechnologiestomeasure,track,andanalyzebusinessactivities.Internalforces-MediaProcessimprovement—Givensomeofthebusiness-optimizationneedsofcompanies,processimprovementandstreamliningwilloccur.Architectsshouldlookatboth:Efficienciesinthesystemsthatmeasure,track,andanalyzeprocesses.Optimizingtheprocessitselftoadapttochangingconditions.Infrastructureoptimization—Bothinfrastructureandapplicationoptimizationaredirectresultsof“doingmorewithless.”Asbudgetsaresqueezedandserverbudgetsdwindle,architectswillneedtoevaluateinfrastructureefficiencies.Moreoftenthannot,thereareopportunitiestoconsolidate,virtualize,centralize,andrepurposeinfrastructureinvestments.Applicationportfoliomanagement—Notonlywilltheinfrastructureneedtobeevaluated,buttheapplicationswill,too.Applicationsoftencanbeelusiveandnotcompletelyvisibletoarchitectsorsenior,technicaldecisionmakers.Withpressurefrombothcostandregulatoryperspectives,itiscriticalthatapplicationsbewellunderstoodandmanaged.architecturalviewofsystem
Thefundamentalorganizationofasystem,embodiedinitscomponents,theirrelationshipstoeachotherandtheenvironment,andtheprinciplesgoverningitsdesignandevolution.InputstoarchitecturedecisionmakingKeyarchitecturalimperatives•Align—Finddirectlinkstobusinessimperatives.•Optimize—Domorewithwhatyouhave.•Externalize—MoveITassetsoutsideoftheIToperatingenvironment,iftheydonotaddvalue.•Consolidate—Reduceunnecessaryredundancies.Optimizationcontinuum,from“basic”to“dynamic”InfrastructureandApplication-OptimizationModelPrioritizingITInitiativesprocessMicrosoftServicesBusinessArchitecture(MSBA)BusinessandSystemsAlignment
TeamDivisionEnterpriseExtranetInternetIndividualBusinessApplications(Minder,Adept,datawarehouse,…)Multi-LevelEnterprisePortalGroupM
ChinaPortalProposed72EIP–HomePageNavigationBarServicesandLinksFeedbacksEventsandNewsPeopleSearchSupportInformation73NewsandAnnouncementsContentSearchNavigationNewsandAnnouncementsKnowledgeMgmt.PortalKnowledgeSearchUsefulLinksKnowledgeCenterResearchTools75ProcessMgmt.PortalPeopleSearchProcessCenterNavigation76MindShareCaseStudiesNewsandAnnouncementsNavigationAppendix:GlobalSharePointFarmTopologyDW/BIArchitecture-CapabilityViewBIServicesFoundation:InfrastructureandOperationsServicesBackOfficeServicesClientInterfacesBIApplicationServicesDashboard&ScorecardsManagedReportingSelf-serviceBIOperationalBIBIPlatformServicesLOBAppWebServicesOfficeSupplyChainBillingCustomerManagementHumanResourcesControlSystemsWorkloadManagement…MaterialManagementFinancialsSecurityDatabaseMonitoringStorageDirectoryServerOSAuditing/
LoggingBackup/RecoveryFirewallRemoteAccessLoadBalancingClustering(HighAvail)MobileWebBrowserDataManagementServicesDataStorageMasterDataManagementETLDataIntegrationAccessServicesPresentationDistributionInformationServicesReportingAnalysisDW/BIArchitecture-ComponentViewBIApplicationServicesDerivedfromBIApplicationArchetypesDashboardandScorecardsBIPlatformServices
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