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《商务英语4》形考作业参考答案 3、Youcandownloadthepresenceofthebankorserviceclerks. ?serviceeveniftheirpriccustomerwithanunanswere4.Letmeknowhowyoulikelivingoutofasui5.ItisveryprofitablefortheisPerformanceIndicator(KPI).OneofthemostimportantaBasicallythegoalisnotonbuttoofferanexperiencethatexceedsexpectations.SeveralkeyKnowwhatproducts/serviceyouareofferotherwords,bean“butthispersonwillbeabletoassistyou”.Whateverthesituationbodylanguage.Ifyouhavenegativebodylanguagewhenyoucommuexpectationsofyourcustomers.Indoingso,ithelpsthemtoknowthat1.Thegoalofcustomeetstheirexpe2.Leaveyourcustomerwithanunansweredquestionisunacceptable.3.Bothpositivebodylanguageandnegativebodylanguagearenecessary4.Eyecontactisoneofthemostimportantaspectsofpositivebody5.Theunderlined“goingtheextramileparagraphmeans“goingalongwaytohelptheforgettinginvestmentmoneywi1.Byunderstandinghownon-verbal2.Lookthepersoninthe3.Ifpossible,itmaybehelpfulfornegotiationpartnertogetherinacomfortableatmosphereoutsideofthenegotiat4.Thisisbecausewhoevercontrolsthes5.Thenegotiationtablecanbeloadedwithagendas,Ifyouwanttobecomeafranchisee,thetipsbelowcanhelpyoutofindtheperfectoppobottomlineis:Don'truleoutabusinesswithoutletheday-to-daywilllooklike.Forinstancbasis.Amongthehundredsofoptionsthere,sheneedstodecideifshewouldliketobehandsonasateacherorifshewouifsheconsiderswhichday-to-daypositionshewouldpreferandhowthatwillimpactherotheBeproactivewithyourresearch.Afteryou'vedeterminedwhatroleoptions.PhysicallyvisitmanMakesurethefranchisorhasitisessentialtpastindustryexperience.FindoutReadthefranchisedisclosuredocumentcarefulltolookatishowmuchafranchisewouldcfranchisorabouttheexecut4.Thefirstthingtolookatishowlongafr — basketballcoachatUCLA,said,"Teamsacrificepersonalconsiderationsfortheweoperatingissimplyworkingtfindifferentplaysandsituations.Teamefficietothecooperationofitsmembers.ActingcooperativelyisagoodwaytoTeammembersmustfulfiltheirdutieswiththmotivatedshowsteamspiritbecauseitshowsthatyoudowell.Thisincludesbeingmotivatedtogiveyourbestinpracticeandincompetition,aswellasoutsideofteamabaseballplayercanshowteamspiritbybeingmotivatedtopractictoyourteammatesbytreaForexample,peoplecanshowteamspiritthroughrespectbye2.Accordingtothearticle,5.RespectingyourteammatesInvestorsintheUnitedStatesareofstockintheChinesecompanyAlibaba.Thecompan itsinitialpublicoffering,calledanIP0,inSeptemberThetotalvalueofthecompany,basedinAftertheIPO,Alibabacouldbecomeone“Boughtanythingtoday?”likethisforquiteafewmoreyearstocome,butifwereallywa9、IfpeoplemeansmarketactorstakingallavailableinformationChineseshoppersspentTmall,toflypastlastyear'soveralltotalof19.1billionbillion).ThefinalfigureofSinglesDayreachedanastbillionyuanashundredsofthousandsofconsumersrushedtobuyclastheyexchangedtalesofbargainsordisappointing“Wehopeothere-commercesitesalsodidagoodiscovertheunmetneedsofshoppers,"JackMa,founderandchairmanofAlibabaGroup,toldrepo“It'snotadifficultthingtobringourtotaltransaandmanufacturerstoupgradetheirproductsandservicetoreach1.Notallco2.Butdon'tforget,som3.Idon'tthinkthere'salotofapp5、Theprocessingtwoplacesandtheamountofthefurnituretomove6.—I'llalsothrowinthediscountof10%onyou 7.—Couldyoubesokindastoturndownthatrock“n”roll?I'mprepari — 8.Toattractinvestors,thegovernhis/herabilityto1.TheAmericanideaofcustomseofattention.4.AlwayslookforwaystogoaboveandbeyondtheexpectationsofyourTheGoldenRulesofNegotiatingstartofthenegotiationstendstocontotherpartystartnegbestsolution.So,neverlettheotherpartycontrolthenegotiations.2.AlwaysNegotiateinWritinottellastoryorspendtimetalking.Fromthefiasyounegotiate,youarepreparedtoaskforaGreatnegotiatorsknowhowtostaycool,provisolutions,whiletherestoftheroombecomesinsanelyinvestedinwhilenegotiating.Whentherestofthgraspthecontrol,oftenwithoutevenrenecessarytimetoatransactiWhentherestoftheroomgetsoutofcinvestmentmoneywithoutgivingupcontrolofpoliticalinfluencetoincreaseits5、Whiletheotherpeopleanddiscoftheteam43outlets,comparedtomorethan540are2,600brandsinsome20infactjoint-ventures,asattheirformingthefranchiselawwasnotexplicit.Forexample,McD3%ofretailtrade,whichsAdministrationofCommercialFranchise".Previouslemadenospecificinclusismuchclearerbyvirtueofthe2007law,arevisionofcombinedwithpaymentswithma3.Manyfranchisesareinfactjoint-venperformanceteam.Thefirstfactorinteampersonalities.ItmeanspeoplreliesheavilyongoodcommunicationintheteamandharmoInreallife,teamworksuccessrarelyhappensbyitselfifthereareroomforproblems.Forexample,differentpersonalitiesmaybuildupiftheteamgoalsareclearandacceptedbyeveryone,theremaybenoteamcommitmenttothegroupgoals,ornoconsensusonthemeansofachievingthosegoals.Theremaybealackoftrustandopennesswhichmayblock4.Teamworksuccessisquiteco — “Boughtanythingtoday?”9、TheyexchangedtalesofInvestorsintheUnitedStatesareitsinitialpublicoffering,calledanIPO,inSeptembeThetotalvalueofthecompanyAftertheIPO,Alibabacouldbecomeoneofthemost—Thathappens.Soclosequalitycontrolisne“Boughtanythingtoday?”4、TheyexchangedtalesofordisappointingnewsofpopularitemssoldoutminutesafteChineseshoppersspentbillionsonlineyesterdafestivalforyoungsinglepeopletocelebratebyeatingtoTmall,toflypastlastyear'soveralltotalof19.1billiobillion).Thefinalfigureofbillionyuanashundredsofthousandsofconsumersrushed“Wehopeothere-commercesitesalsodidagoodjobaswewantSinglesDaytobeaholidayfdiscovertheunmetneedsofshoppers,”JackMa,founderandchairmanofAlibabaGroup,toldrepo“It'snotadifficultthingtobringourtotaltransaandmanufacturerstoupglikethisforquitea2、—We'vedonevery—Yeah...maybe.ButI3、Ifpeoplewe'reveryvaluThreeAmericansWinNobelEconprofessorsattheUniversityofChicago.RobertShillerisaprofessoratYaleUniversity.Theyw“Thisyear'sprizeineconomicsciencesisaboutpredithreeofthisyear'sprizewinnersaremaallavailableinformationtocrgiventime.Thisalsomeansthatovershortperiodsoftime,itisnotpossibletopredictprRobertShillerfound,however,thatoverlongperiods,theoppoistrue.Itispossibletopredictthemovechangesarelinkedtohumanbehavior.alsohelpedtocreatetheStandard&Poor'sCase-Shillerhomepinformation.HismethodsupportsMrShiller'sfindingstheirresearchandexplanationsofprici4.Thefindingsofbotheconomistshaveledtothegrowthofprice5.TheNobelPrizeineconomicsw convenienceforthetravellersbyissuingtraveller'sManyofthebanksandtravelservicesinwesternprovideaconveniencechecks,havetosignthechecksinthepresenceofthebankofthebankorthetravelservicewhenevertheyneedaftertheircounter-signaturesarerecognized.Alotoftravellersliketobuythesecounterfeitsignatures.TheagencieswillgetbackthemoneytheyhavepaidbysendingthecheckstotheTraveller'schecksaregenerallyofsmallfacevatwentydollars,orfiveortenpounds,formiscellaneouspayments.Thereisnotimelimitfortheircirculationperiod.Itisvehowlongthechecksremainincirculationbeforeclearibanksandtravelservicesarew2.Therearenosignaturesoftra4.Travellersdonotworryaboutthecirculatio?2、—Theclientsaidhehtheproblemwassolved.Doyouhavearequalityofourcustoserviceeveniftheirprices — 7、—0kaythen,sotohis/herabilitytonegotiate.pressurefromhisbusinessrivals.1.TheAmericanideaofcustomseofattention.2.Manyproductscomewithamoney-bTheGoldenRulesofNegotiatingbestsolution.So,neverlettheotherpartycontrolthenegotiations.2.AlwaysNegotiateinWriting.asyounegotiate,youarepreparedtoaskforasGreatnegotiatorsknowhowtostaycool,providingleadsolutions,whilethewhilenegotiating.Whentherestoftheroograspthecontrol,oftenwithoutevenre2.So,neverletbothpartiescontrolthenegotiations.3.Negotiatingfirstandthe4.Greatnegotiatorsknowhowtostaycool,providingsolutions,whiletherestoftheroombecomeswildo politicalinfluencetoincreaseitsprofits.withthanothers,yougoodoftheteam.Ifyouwanttobecomeafranchisee,thetipsbelowcanhelpyoutobasis.Amongthehundredsofoptionsthere,sheneedstoifsheconsiderswhichday-to-daypositionshewouldpreferandhowthatBeproactivewithyourresearch.Afteryou'vedeterminedwhatroleoptions.PhysicallyvMakesurethefranchisorhaseitisessentialpastindustryexperience.FindoutifthecReadthefranchisedisclosuredocumentcarefully.tolookatishowmuchafranchisewouldcofranchisoraboutthe2.Inreallife,teamworksuccessrarelyhappensbyitselfifthereare3.Teammateswhohaveteamspiritarebetterabletoworkto4.Actingcooperativelyisagoodwaytoshsocontributestotheo5.Teammembersmustfulfil1、—Howmuchofaprobl thousanddollarsoverbudge—That'sright.dataifmanualaccountingwereused.ofstockintheChinesecompanyAlinkingbuyersandsellersinthehugeChineseoThetotalvalueofthecompany AftertheIPO,Alibabacouldbecomeoneofthemost正确答案是: BlackFridayweekendsomethingmoreakintoCyberWeek,asonlinedeal似网购一星期的促销,因为在线交易在星期一之后也很好。作业十四3、Ifpeoplewe'reveryvaluabletheywon'tbuyourstock. 9、Theprocessingti10、Ifyouareintendingofthatparticularcountry.正确答案是:Canyoufillmein12.pleaseanopenreprofessorsattheUniversityofChicago.RobertShillerisaprofessoratYaleUniversity.Theyw“Thisyear'sprizeineconomicsciencesisaboutpredictions.”Allthreeofthisyear'sprizewinnersaremaiallavailableinformationtocrgiventime.Thisalsomeansthatovershortperiodsoftime,itisnotpossibletopredictprRobertShillerfound,however,thatoverlongperiods,theoistrue.ItispossibletopredictthemovechangesarelinkedtohumanbealsohelpedtocreatetheStandard&Poor'sCase-ShillerhomeeffortstopredictpricesinthefinanTheNobelPrizeineconomicswasnotcreatedbyAlfredNobel,butwastheirresearchandexplanationsofpricingforcesinfinancialmarkets.4.Thefindingsofbotheconomistshaveledtothegrowthofpriceprediction,investingmanydifferentsecuritiesasawaytoreduceisparticularlyimportanttoknowwhichcountriesyouaretravellingtoIfyouareintendingtovisitjustoofthatparticularcountry.IfyouareintendingtovisitseveralSchengencountries,buFilloutanapplicationfDependingontheconsulateorEvidenceshowingthepurposeofyourtrip(e.g.hotelProofofmedicalinsuranceAround-triptravelticketProofoffundsTheprocessingtimevariesperembassy,soitisimportanprocessingtimeintoaccountwhenplanningyourtrip.needtosendyourappIfpayingataCiticbankbranch,youcancard)orwithcash.Ifyouprefertopayincash,theappointmentwebsitewillproduceabankdepositslip(based)onthetypeyoumustpay.Youmustprintthisbank(d,logofftheappointmentsite,proceedTheAmericanideaofcenterofattention.makingcustomersfeelspecial.(theAmericanide2.WhencustomersgettoastoCustomersdon'tusuplayingcards.Instead,theclerksgreetthemwarmlyandofferthemfindwhattheywant.Customersu3.Whencustomersarereadytocheckout,thorless.Aftertheypayfortheirpurchases,customers4.InAmerica,customerservice5.CustomerserviceinAmericagrowsoutofthebelieftprobablywillavoidshoppingthereinthefuture.Ontheotcustomersoftenremainloyaltoabusinessthiftheirpricesarehigh.(customerloyalty)6.CustomerserviceistheservicetheproductorsLetthemknowyouaretheretohelpandthatyouwilltakecareofthem,Emotionshavethepotentialtoplayeitherapositiveornegativeroletosettlerestsinnegotiationstobreakdown,butmaybeinstrumentalinattaining5.Indifferentcultures,negIf(ispossible)timetogetherinacomfortableatmosphereoutsideBeingfamiliarwithanotherpersobetweenverbalandnon-verThatmightbeacceptableyouhandletheinsurancefees.—Thanksforinvitingme,John,butI'vealreadWedidn'tunderstandhowdifficultitwastosucB.ThenwhataboutthequalificationsofafranchisC.Sure,whatdoyouwanttoD.ThankyouverymuchforAda:Hi,Bi11.IamreallyinterestedinfranchisingopportunitiBill:正确答案是:CBill:Generallyspeaking,afraBill:Ingeneral,itisnolessthanthreeyears.Thenboththefr2.Itissaidab3.Butfranchisorrulesareus4.Don'truleoutabusinesswithoutlearningor5.Tobehonest,aftermanyyearsofhardwork,tearsand1.—Henry,whatdoyouthinkofthenewtea4.Ireallytheeffortyouhavep5.Thepeopleinyou—.Keeping7.—IthoughtthatifIcouldgety8.Currentarethosedebtsthatmustbepaidwithintheyear.10.It'ssaidthatsomemeaInbusiness,peoplehavetodealinperson(with)allkindsofpeople.co-workers,superiorsorsubordinates—whomayworkwithydepartment,inanotherpartoftheborganization:clients,suppliers,visitorsandmembersofthepublic.Moreover,thesepeoplofy

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