英文邮件注意项目

英文电子邮件写作注意事项英文电子邮件写作注意事项有哪些?电子邮件已经成为工作生活必不可少通信模式之一，下面，大嘴外教老师就率领大家学习学习英文电子邮件写作注意事项吧，期望对各位学员有所帮助。Emailisanessentialpillarofcommunicationintoday'sworkplacebutnoteveryoneknowshowtouseitwell.电子邮件是现在工作场所关键通信工具之一，但不是每个人全部知道怎样很好地使用这个工具。Sinceemailsarenotasformalasletters,expertssaythatmanyemployeesdon'tpayattentiontothetoneandcompositionofwork-relatedemail.Butthatcanhurtprofessionalcredibility.GettyImagess在发送邮件之前一定要深思熟虑。教授表示，因为电子邮件不像书信那么正式，所以很多职员并不太在意工作邮件语气和行文，而这么做会有损个人职业诚信度。Youremailsmakeanimpressiononyourmanagers,colleagues,clients,andonpossiblerecruiters.Sloppyemailsmayshowthatyouarenotdisciplinedandriskcausingmisunderstandingamongcolleagues.Apoorly-writtenemailalongwithajobapplicationcandamageyourchancesoflandingthejob.你写邮件会给你经理、同事、用户和可能招聘人员留下印象。漫不经心邮件可能会让人认为你纪律性不强，而且还可能会引发同事们误会。找工作时，一封写得很糟糕邮件会降低你得到工作可能性。So,nexttimeyouwriteanemail,herearesomerulesofthumbtokeepinmind:所以，当你下一次写邮件时候，要切记以下几条“经验法则”：1.Writingstyle:'MostyoungsterstendtobringtheinformalityofSMSintoemails,'saysVenkataramanaB.,chiefpeopleofficeroftheIndiaunitofretailfirmLandmarkGroup.That'sano-noforworkemails.1.写作风格：国际零售巨头蓝玛克集团(LandmarkGroup)印度企业人力资源主管温卡塔拉马纳(VenkataramanaB.)表示，“大多数年轻人往往会把手机短信中部分非正式用语用到电子邮件当中。”这可是工作邮件大忌。Followtherulesofgrammarandpunctuationwhencomposingyouremail.Avoidslang,acronymsandshortformslike'u'insteadof'you'.在写工作邮件时候，要遵照语法和拼写规则，避免使用俚语、首字母缩写或用字母“u”替换“you”等简写形式。Don'tsendemailswithoutaspellcheck.Avoidexclamationmarks,asthatmayseemimmature.Avoidwritingincapitalletters,sinceinwritingthiscanbeinterpretedastheequivalentofshouting.在发送邮件之前要认真检验是否存在拼写错误。避免使用很多感叹号，因为那样看上去可能会显得不成熟。不要用大写字母来写邮件，因为这么轻易让对方感觉你像是在吼叫。(Ideallykeepemoticonslike'：)'outofofficialemails.'ThereareotheravenueslikeFacebookandTwitterforthesethings,'saysPrashantDeoSingh,headofhumanresourcesatPanasonicIndiaPvt.(在正式邮件中最好不要使用“：)”等表情符号。松下电器(Panasonic)印度人力资源主管普拉山特•迪奥•辛格(PrashantDeoSingh)表示，“这些符号能够用在‘脸谱’(Facebook)和‘推特’(Twitter)当中。”Youcanalwaysuseyourpersonalemailforcasualmessages,saysRunaMaitra,directorofhumanresourcesatOSCExportServicesPvt.,aproviderofinformationtechnologyandmanagementservices.信息技术和管理服务企业OSCExportServicesPvt人力资源主管露娜•梅特拉(RunaMaitra)说，部分非正式信息能够经过私人邮件来传输。2.Composition:Giventhefloodofemailwegetdaily,it'sbesttokeepyouremailsshortandto-the-point.Don'twrite'sentencesthattendtobenever-ending'saysMr.Venkataramana.Ifyouhavetomakeanumberofpoints,usebulletstocoverallyourpointsbriefly.2.行文方法：因为我们天天全部会收到大量邮件，全部要尽可能让你邮件篇幅短小、关键突出。温卡塔拉马纳说，不要写那些“看上去永远不会结尾句子”。假如你必需要在邮件中包含多个关键点，能够使用着重号把全部关键点简明扼要地标注出来。Ifyouarereplyingtoathreadofemail,considerdeletingtheoldertextinthebodyofyouremail,orsummarizingitinafewlines.假如你正在回复一封往来数次邮件，就要考虑删去正文中旧有部分，或用简短几句话将其归纳一下。It'sagoodideatoaddasignatureattheendofyouremail,whichincludesyourphonenumberandothercontactdetails.Thiswouldbeparticularlyusefulforemailssenttoclientsorrecruiters,orotherpeopleoutsideyourorganization.在邮件末尾加上自己署名是个不错主意，其中能够写上你电话号码和其它联络方法。这一点在写给用户、招聘人员和其它外部人员邮件中尤其关键。3.Subjectline:Thelackofasubjectlineoravaguesubjectlike'Hello'or'Ihaveaquestion'canbeannoyingtobusypeople.Theyalsomakeitharderforthereceivertosearchforyouremailintheirinbox.3.专题：缺乏专题或像“你好”或“我有一个问题”等模糊不清专题会让忙碌收件人认为厌烦。而且，这也会让收件人在收件箱里查找你邮件变得更困难。Bespecificinyoursubjectlineandmentionifthematterisurgent.Insteadofsaying'Ihaveaquestion',say'Myholidayplans;noturgent'.邮件专题要明确，假如是紧急邮件话也要一并说明。不要写“我有一个问题”，而要写成“我假日计划;非紧急”。Atthesametime,don'tmakethesubjectlinetoolongordetailed.同时，专题不宜过长或过于具体。Also,don'tstartdiscussinganewtopicunderthesamesubjectline.Thisalsomakesitdifficulttoidentifymailsaboutspecificqueries.It'sbesttosendseparateemailsforseparatetopics.另外，不要在同一封邮件中讨论专题之外其它新话题。这也会使依据某一特定问题查找邮件变得困难。最好经过发送单独邮件来讨论不一样话题。4.Getthenameright:Emailrecipientscangetangryifthebodyofyouremailhasthewrongspellingoftheirnameor,evenworse,ifyouaddressthepersonas'Mr.'whenitshouldreallybe'Ms.'Alwaysdouble-checkspellingsandtitlesbeforesendingyouremail.Ifyouarenotsurewhethertherecipientismaleorfemale,eitherusetheperson'sfirstnameorthefullname.4.写对对方称谓：假如你在邮件正文中把收件人姓名拼写错误，或更糟糕地把一位女士称为“先生”，那么很可能会惹恼对方。在邮件发送之前，切记要反复检验收件人姓名和职务拼写正确无误。假如你不确定收件人是男是女，那么就能够光使用她/她名字，或使用其全名。5.Cautionon'ReplyAll':Thisisatrickybuttononouremailboxbecauseifusedwithoutcare,itcanbeasourceofmuchembarrassment.5.慎用“全部回复”：点击这个键时一定要很慎重，因为假如使用不妥会带来很多尴尬。Oneofthemostcommonproblemsâ'youmaynotrealizethatyourmessagehasgonetopeoplewhoshouldnotbereadingit.最常见问题之一，就是你信息已经让不应该看到它人收到了，而你自己却可能还没有意识到。ImagineÂhittingReplytoAllinagroupmessagewhenyouwantedtojokearoundwithsomeoneinparticularorcomplainaboutyourbosstoacolleague.Ithappenseventopeoplewho'vebeenusingemailforyears.设想一下，当你想要开某人玩笑或向一位同事埋怨你老板时按下“全部回复”键会是怎样后果吧。即使是多年使用电子邮件人也有可能会犯这种错。Also,sometimesemployeesusetheReplytoAlloptionbecause'theywanttoshowtoothersthattheyaredoingsomework,'saysMr.Singh.'Peoplemarkcopiestohumanity,'hesays,butthatsimplyoverloadstheinboxofrecipientsandcanbeannoying.辛格说，有时候，职员们使用“全部回复”键是因为“她们想要向她人展示她们做了部分工作，她们向全部些人转发邮件”，但那只会加大收件人邮箱负荷，而且还可能让人生厌。UseReplytoAllinfrequentlyandaftercarefulthought.不要频繁使用“全部回复”键，而且在使用之前要三思以后行。6.Beforehitting'Send':Emailscanbeeasilyforwardedandthusbereadbymorepeoplethanyouthink.Sore-readyouremailscarefullybeforesendingit,tomakesurethatitisnotoffensiveandthatitdoesn'tsayanythingthatcouldgetyouintotrouble.6.“发送”之前请确定：电子邮件转提议来很轻易，所以很可能最终会有你意想不到人读到你邮件。在发送之前要反复认真地阅读你写邮件，确保它不会冒犯到她人，而且不要在邮件中写部分可能给你带来麻烦话。Emailsarenotaplaceforemotionaloutburst.Don'tbeinarushtosendangryemails,astheymightcomebacktohauntyoulater.Ifyouneedtorespondtoanoffensiveemail,carefully'draftthemail,readthroughit,andpressthesendbuttononlyafter(youhave)calmeddown,'suggestsMr.Venkataramana.Ingeneral,it'sbesttoavoidthiskindofemails.邮件不是你宣泄感情地方。不要急忙忙忙地发出愤怒邮件，因为随即这可能会给你带来困扰。温卡塔拉马纳提议说，假如你需要回复一封无礼邮件，那么就要认真地“起草邮件，通读一遍而且在你冷静下来以后再按下发送键。”总说来，最好要避免发出这类邮件。7.Timeframe:Howquicklyyouneedtoreplytoanemailtypicallydependsonthenatureoftheemail.Ingeneral,youshouldreplyimmediately.Ifyouknowyoudon'thaveanimmediateanswertoaparticularquery,replytoacknowledgetheemailandgivethepersonatimeframeofwhenyouthinkyou'llbeabletorespond.7.立即回复：回复一封邮件快速程度通常取决于邮件性质。通常情况下，你应该立即回复。假如你无法立即回复一个特定问题，那么就应该回信表示你已经收到了邮件，然后告诉对方一个你估计能够做出回复时限。'Ideallyyoushouldreplywithin24hours,'saysSnehalMantri,directorofmarketingatrealestatefirmMantriDevelopersPvt.房地产企业MantriDevelopersPvt销售主管斯耐哈•曼特里(SnehalMantri)说，“理想话，你应该在二十四小时内做出回复。”8.CallingAfterEmail:Itmightbetemptingtocallupthepersonyoujustemailed,butdesist.Itcanbeannoyingfortherecipient.8.邮件发送后忌打电话：你可能想要给刚刚发出那封邮件收件人打个电话，不过最好是打消这个念头。这么做可能会让收件人感到厌烦。Givethepersonsomehoursorevenadaytothinkandrespond,nomatterhoweageryoumaybeforthereply.ÂIfit'surgent,mentionthatinthesubject.要给收件人多个小时、甚至一天时间去考虑并做出回复，不管你是多么急切地期望她做出回应。假如事出紧急，就要在邮件专题中注明。Ifanythingâ'ifitisanimportantmatterâ'callthepersonfirstalertingthemtotheemail.假如有什么事话——假如是一件紧急事——能够先给收件人打个电话提醒她你发了邮件。9.Attachments:Ingeneral,avoidsendinglargefilesasattachmentssincetheycloguptherecipient'sinbox.Iftherecipientisclosetofillinguphisorherinboxcapacity,yourlargefilesmayevengetdelete