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CharacteristicsofManagementScience管理学专业英语教程(第四版)Outlines123

SomeObservationsontheDiscipline

ABusinessasaSystem

TheBusinessasaSetofBeliefs45

UncertaintyinBusiness

OpportunitiesinManagementScienceSomeObservationsontheDisciplineManagementScienceBroadlywithbusinessactivitiesBedifferentthanthephysicalsciencesButSomeonedonotacceptthedifferenceByabstractingfrompeopleassubjectsonlythosecharacteristicsthatareascribableto"things."SomeObservationsontheDisciplineFudanUniversityRegularitiescanbeobserveddirectlyValuescanbeobjectivelystatedManagementSciencearelimitedtobusinessmattersalreadyheldfixedAvoidtwobasicissuestheneedforexploringandportrayingtherelationsofbusinessmen'sassumptionsandvaluestosystemsforattainingeffectivejointperformanceamongpeopletheneedforeffectivemeansforconveyingknowledgeofsuchrelationshipstosuchpeople.SomeObservationsontheDisciplineFudanUniversityTheresultsofresearchworkareexpressedintermsThoseemployedforthebroaderstudyofbusinessoperationsConclusionAlloperationsareconstitutedinwayssimilartobasicallyroutineoperations,andsimilarlyareamenabletoscientificarrangementinthenarrowsense.SimilarABusinessasaSystemHowmenwouldactunderagivensetofcircumstancesHowmencanthenbemanipulatedtoachieveacertainresultthenmechanisticsystemscouldbebuiltofmuchlargerscope,andtheywouldmakesense.FudanUniversityBusinessRepresentedanddescribedSomekindofsystemThesystemoftheElectricalEngineerortheMathematicianDescribethebehaviorofpeopleABusinessasaSystemAparadoxhere.For:FudanUniversity1.Arethesimpleassumptionstrulyrepresentativeofwhatmenseekwiththesystemstheyhavecreated?2.Ifsuchafunctionisassumedasrepresentative,canonediscoverhowmenshouldbehavetoachievesuchanobjective?3.Ifsuchoptimalbehavioristhendisclosed,willnotthereariseintheveryminds,"oughtwetoactthisway?"ABusinessasaSystemAppearsthatFudanUniversityProcessofobserving,derivinganddisclosingWhathasbeenobserved.influenceButUnlessthepeopleinthebusinesschangetheirassumptions,objectives,beliefsandknowledge,therecanbenohopeofachievingmaximization,minimizationoroptimizationofeventhosesimpleobjectivefunctionsABusinessasaSystemTheimportantpoint:cannotstudythemasthoughtheyweretransducers,selsynsorcomputers--asdepersonalizedelementsofthesystemalone.FudanUniversityTheiractionsaffectthesystem'sdesignandperformance.BecauseTheBusinessasaSetofBeliefsAuniqueproperty:thepropertyofman-madepurposeThepointhereisagainthatunlessbeliefsarechanged,therecanbenochangeineffectiveness.FudanUniversityUncertaintyinBusinessInanimatenature:foundedonthequitejustifiableexpectationofregularity,reproducibilityandimmutabilityBusiness:foundedintheperceptionofanopportunityoflimitedscopeandvarietyinanenvironmentofvirtuallyunlimitedvarietyEncounterunpredictablechangeandinevitableriskUncertaintyinBusinessHoweverMethodsofempiricallyorientedsciencesmoredoesseempossible.Anobservedpatternofbusinessevents.DescribeE.g.“inthelightofcertainobservations,ifcertainassumptionsaretruethencertainconclusionsarevalid.”Theyareconditional,notassertive.Buttheirvalueliespreciselyinthewayobservationisassumptionsandconclusionsarerelated.UncertaintyinBusiness5remarks1.ManagementScientistcannotbecomeanexpertbydiscoveringandcitingimmutableprinciplesandlawofrelationship.2.Directlyobservableregularitiesandpatternsarenotusuallythecauseofdecisiveevents.Relianceonsuchdirectrelationshipleavesonlylimitedopportunityforimpactandinthoseareaswheremattersareheldmoreorlessfixedasamatterofpolicy.UncertaintyinBusiness3.Itisinthefluxofthesecombinationsandtheirrecognitionthatabusinessopportunitymaybegrasped.Norisitlikelythatsuchcombinationsareeasilyreproduced.4.Despiteitsbestdisclosures,thebusinessisnottheabstractformulationofManagementScience.5.Thisabilitytoobserve,tothink,todecideistheirprivilege,theirresponsibilityandtheirrisk.UncertaintyinBusinessTwobasicquestions1.Isthescientist'ssystematicapproachtothestudyofpast,existingorfuturepossiblecombinationsofeventsmorereliablethanthebusinessman'sintuition?2.WhataretheopportunitiesforManagementScienceanditspractitioners?OpportunitiesinManagementScienceInstitutionsoflargenumbersofpeopleorganizedforeffectivejointperformanceaspeople--notasciphersormachines.EphemeralContingentFinitePurposefuluniversePremise:AcceptOpportunitiesinManagementScienceResultsofscientificworkNotthestudyofmanandhisinstitutionsforthepurposeofbetterunderstandingman.Nottodiscoverimmutablelawintheworkingsofsuchinstitutionsforthepurposeoftheirsubsequentdesignormanipulation.Toaidthemensosituatedinbetterestimatingandappraisingtheirownsituation,collectivelyasanorganizationandindividuallyasobserving,believing,thinkingandactingpartsofsuchorganizations.ButOpportunitiesinManagementScience3conditions1.Thetoolsandconceptsareinhandinsufficientquantity.2.Thereisavailableasufficientnotationforthedescriptionofthebusinessprocesses.3.Thereisalsoavailableinthecombinationofanalyticalandenumerativemethodandtechniqueameansforexploringpossibleexpectationsandrelatedcommitmentsundervarietiesofspecifiedcontingentconditions.OpportunitiesinManagementScienceNotenough3morethingsTotestthefitoftheirassumptionsandbeliefsagainstappropriatedescriptionsofthefluxoftheeventstheymustdealwithToaidtheminobservingthechangesineventsthatmayrequirechangesintheirbeliefsToincreasetheirabilitytounderstand,communicatemeasure,planandregulatetoadegreenotpreviouslypossible.OpportunitiesinManagementScienceManagementScienceBusinessmenAidTakeoverOpportunitiesinManagementScienceSuccessofManagementScience:recognizeandacceptTheexistenceofhumanbeingsinabusinessandaneconomy,withtheirdiversityofskills,valuesandobjectives,andtheirmakingofriskfuldecisionscomprisetheveryessenceofthesubjectmatter--notitsimperfections.Operationsmanagement管理学专业英语教程(第四版)Outlines123456

WhatisOperationsManagement

EnvironmentalResponsibility

GlobalizationandOperationsDecisionsKnowledgeManagementTechnology

CorporateSocialResponsibilityWhatisOperationsManagementDefinition:theactivityofmanagingtheresourceswhicharedevotedtotheproductionanddeliveryofproductsandservices.OperationsmanagersManagingsome,orall,oftheresourcesWhatisOperationsManagementOneofthethreecorefunctionsThemarketing(includingsales)functionTheproduct/servicedevelop-mentfunctionTheoperationsfunctionWhatisOperationsManagementRoutineaspectsofbusiness?ForefrontofbusinesschallengesGlobalizationCorporatesocialresponsibilityEnvironmentalprotectionTechnologyawarenessKnowledgemanagementAfewthemestoconsiderGlobalizationandOperationsDecisionsCulturalandeconomicdifferencesDay-to-dayactivitiesofoperationsmanagementImpactDoesthismeanthatoperationsshouldbedesignedtoaccommodatetheculturalreactionsofpeopleindifferentpartsoftheworld?Doesthismeanthatweareimposinglowerstandardsonlesswealthypartsoftheworld?GlobalizationandOperationsDecisionsStop!TechnologyandTelecommunicationsShouldtradeliberalizationbeforcedonnations,eveniftheydisagreewiththepoliciesofthosewhowishtoexporttothem?Shouldtherateofliberalizationoftraderulesbereinedintotakeaccountofotherfactors–environmentalprotection,forexample?GlobalizationandOperationsDecisionsTypicalaimsincludethefollowing1.Acknowledgingsharedresponsibilitiesforaddressingglobalchallengesandaffirmingthat

ourcommonhumanitydoesn’tstopatnationalborders2.Recognizingthatallindividualsareequalindignityandhavetherighttocertainentitlements,ratherthanviewingthemasobjectsofbenevolenceorcharity3.Embracingtheimportanceofgenderandtheneedforattentiontotheoftendifferentimpactsofeconomicandsocialpoliciesonwomenandmen4.Affirmingthataworldconnectedbytechnologyandtrademustalsobeconnectedby

sharedvalues,normsofbehaviourandsystemsofaccountabilityBut

theethicalglobalizationmovementseekstoreconciletheglobalizationtrendwithhowitcanimpactonsocieties.GlobalizationandOperationsDecisionsOrganizationsandtheiroperationsfunctionshaveresponsibilityforthegeneralwell-beingofsocietybeyondshort-termeconomicself-interest.Recognizinganddealinghonestlywithemployeerepresentatives.Devisingjobsandworkpatternswhichallowindividualstocontributetheirtalentswithoutunduestress.GrouplevelIndividuallevelSuppliers,TradingpartnersandLargerCommunityExtendsbeyondtheboundariesoftheorganizationCorporateSocialResponsibilityCustomersCustomers’welfareisdirectlyaffectedbymanyoperations’decisionsStaffStaffareconstantlyexposedtotheethicalframeworkoftheorganizationthroughouttheirworkinglivesSuppliersSuppliersarealwaysasourceofethicaldilemmafortheoperationCommunityThecommunityalsohasarighttoexpectitsorganizationstoadoptaresponsibleattitudeCorporatesocialresponsibilitycanbeseenasthebroadapplicationofethicsindecisionmaking.EnvironmentalResponsibilityoperationalfailurepollution-causingdisastersGoodnews:mostbusinessesarenowrecognizingtheirenvironmentalresponsibilities,oftenrespondingtopressuresfromlegislators,regulators,customersandlocalcommunities.ButEnvironmentalResponsibilityEnvironmentalBurden:EB=P×A×TwhereP=thesizeofthepopulationA=theaffluenceofthepopulation(aproxymeasureforconsumption)T=technology(initsbroadestsense,thewayproductsandservicesaremadeanddelivered,inotherwordsoperationsmanagement)

Possibilitytochange√EnvironmentalResponsibilityOperationsmanagementEnvironmentalresponsibility?CoincideReductionMaterialswastageEnergywastageLabourwastageSavescostLong-termrecyclablesEnvironmentalResponsibilityOperationsmanagementEnvironmentalresponsibilityConflictJust-in-timeprinciplesSignificanteconomicgainsButanovercrowdedandpollutedroadsystemSuchconflictsareusuallyresolvedthroughregulationandlegislation.TechnologyThepaceoftechnologicalchangeandthewaymakeitdifficulttopredicttheeffects.Implicationsforoperationsmanagers:1.tomonitortheenvironmentforemergingtechnologies2.movequicklyinordertoadapttotechnologicalchange.3.therelationshipbetweentheoftenunpredictablepotentialofnewtechnologiesandthewayinwhichtheymanagetheiroperations.TechnologyTechnologiesSustainingTechnologiesDisruptiveTechnologiesThosewhichimprovetheperformanceofestablishedproductsandservicesalongthesamedimensionsofperformancewhichthemajorityofcustomershavehistoricallyvalued.Thosewhich,intheshortterm,cannotmatchtheperformancethatcustomersexpectfromproductsandservices.Theydonotoftenprovideconventionallyenhancedproductorservicecharacteristics.ImproveovertimeAllwillbeacceptabletothemarketsKnowledgeManagementAcurrententhusiasmBecause“knowledge”liesattheheartoftheirvalue-addingprocesses.Createdrandomly?Theyweretheproductofawholecollectionofdecisionsandactionsbasedonanevenlargercollectionofknowledge.Whatistheknowledgewhichoperationsmanagementcreatesanddeploystotransformtheseinputresourcesintoproductsandservices?KnowledgeManagementDataaretheobjectivefactsindependentofanycontext.Informationisdatawhichhasbeenanalyzedorotherwisemanipulatedintermsofitscontext.Knowledgeisinformationwhichisinterpretedthroughaprocessofusingjudgementandvalues.Knowledgeisrich,interpretativeandoftenvalue-laden.Inverycomplexoperationsprocesses,itmaybealmostimpossibletomakethetotalityofknowledgeconcerningprocessesfullyandentirelyexplicit.KnowledgeManagementKnowledgeExplicitKnowledgeTacitKnowledgeBythatwemeanthatitcanbeexplainedverbally,orinwriting,oreveninsomemathematicalform.Somethingdifficulttoexplaininwords.Tacitknowledgemaybeobservedovertimeandaccumulatedovertime.Themostcommonwayoflearningtacitknowledgeisthroughsomekindof‘apprentice’model.Infact,TheSevenPrinciplesofSupplyChainManagement管理学专业英语教程(第四版)Outlines1234SCMinTodayPrinciple1

Principle2Principle35678Principle4Principle5

Principle6Principle7SupplyChainManagementinTodayManagersfindthemselvesassignedtheroleoftheropeinaveryrealtugofwar.Theyrecognizetwoimportantthings: 1.Thinkthesupplychainasawhole 2.PursuetangibleoutcomesSupplyChainManagementinTodayThesuccessfulinitiatives:broadefforts,combiningbothstrategicandtacticalchange.holisticapproachthewholeimprovementachievedisgreaterthanthesumofitsparts.Unsuccessfulefforts:functionallydefinedandnarrowlyfocusedlacksustaininginfrastructureuncoordinatedchangeactivityeruptsDistillsevenfundamentalprinciplesofsupplychainmanagement.SummaryPrinciple1Segmentcustomersbasedontheserviceneedsofdistinctgroupsandadaptthesupplychaintoservethesesegmentsprofitably.Principle1Traditionallycompaniestakeanone-size-fits-allapproachtoservingallcustomersResult"Wedon'tfullyunderstandtherelativevaluecustomersplaceonourserviceofferings."Then,whatshouldwedo?Principle1Developaportfolioofservicestailoredtovarioussegments.ProgressiveManufacturersclusterandconjointanalysisMeasurecustomertradeoffsPredictthemarginalprofitabilityTodayTraditionaltools:surveys,interviews,andindustryresearchResearchalsocanestablishedtheservicesvaluedbyallcustomersversusthosevaluedonlybycertainsegments.notmeantailoringforthesakeoftailoring.Principle1CustomerneedsandpreferencesdonottellthewholestoryButTheservicepackagesmustturnaprofit.Onlybyunderstandingtheircostsattheactivitylevelandusingthatunderstandingtostrengthenfiscalcontrolcancompaniesprofitablydelivervaluetocustomers.AnalyzetheprofitabilityofsegmentsThecostsandbenefitsofalternateservicepackagesAreasonablereturnontheirinvestmentandthemostprofitableallocationofresourcesPrinciple2Customizethelogisticsnetworktotheservicerequirementsandprofitabilityofcustomersegments.Principle2Traditionally,amonolithicapproachtomeetasinglestandardtomeettheaverageservicerequirementsofallcustomerstosatisfythetoughestrequirementsofasinglecustomersegmentTailoringdistributionassetsComplexTheactualproductsPrinciple2Onepapercompany’sexample:2keysegments:LargepublishersSmallregionalprintersAmulti-levellogisticsnetworkThreefull-stockingdistributioncenters46quick-responsecross-docks,stockingonlyfast-movingitemsReturnonassetsandrevenuesimprovedsubstantiallyThenewinventorydeploymentstrategyPrinciple2Keycharacteristics:ThelogisticsnetworkprobablywillbemorecomplexAllianceswiththird-partylogisticsprovidersBemoreflexiblethanthetraditionalnetwork.Fundamentalchangesaretypicallynecessary.Morerobustlogisticsplanningenabledby"real-time"decision-supporttoolsProvidealower-costindustrywidesolutionPrinciple3Listentomarketsignalsandaligndemandplanningaccordinglyacrossthesupplychain,ensuringconsistentforecastsandoptimalresourceallocation.Principle3Historically,forecastinghasproceededsilobysilo.Suchindependent,self-centeredforecastingisincompatiblewithexcellentsupplychainmanagementAcross-functionalplanningprocessPrinciple3Today,thecompanyenjoyslowerinventoryandwarehousingcostsandmuchgreaterabilitytomaintainpricelevelsandlimitdiscountingFudanUniversityDevelopingforecastscollaborativelyandmaintainingtherequiredcapacityacrosstheoperations.Channel-wideS&OPcandetectearlywarningsignalsofdemandandtakesintoaccountvendorandcarriercapabilities,capacity,andconstraintsPrinciple4Differentiateproductclosertothecustomerandspeedconversionacrossthesupplychain.Principle4Eventraditionalistscanmakeprogressincuttingcostsbypostponement.

MoreefficientPrinciple4Reacttomarketsignalsbycompressingleadtimes,speedingtheconversionfromrawmaterialstofinishedproductstailoredtocustomerrequirements.

MoreefficientPrinciple5Managesourcesofsupplystrategicallytoreducethetotalcostofowningmaterialsandservices.Principle5Oursupplier'scostsareineffectourcosts.Supplier'scost↑Supplier'sprice↑Inventory↑Costs↑Thelogicalextensionofthisthinkingisgain-sharingarrangementstorewardeveryonewhocontributestothegreaterprofitability.Principle5FundamentalprerequisiteCommoditycostsDirectmaterialsMaintenanceRepairOperatingsuppliesUtilities,travel,temps,andvirtuallyeverythingelsePrinciple5WiththeirmarketplacepositionandindustrystructureinmindShort-termcompetitivebidsLong-termcontractsandstrategicsupplierrelationships,outsourcing,orintegratingverticallyExcellentsupplychainmanagementcallsforcreativityandflexibility.

Principle6Developasupplychain-widetechnologystrategythatsupportsmultiplelevelsofdecisionmakingandgivesaclearviewoftheflowofproducts,services,andinformation.Principle6Toomanyofthesecompanieswillfindthemselvesvictimsofthepowerfulnewtransactionalsystemstheyputinplace.Leading-edgeinformationsystemsReamsofdataActionableintelligenceEnhancereal-worldoperationsPrinciple6IntegratescapabilitiesShorttermHandleday-to-daytransactionsandelectroniccommercetohelpalignsupplyanddemandbysharinginformationonordersanddailyscheduling.Mid-termFacilitateplanninganddecisionmakingtoallocateresourcesefficientlyLong-termEnablestrategicanalysisbyprovidingtoolstohelpmanagersevaluateplants,distributioncenters,suppliers,andthird-partyservicealternatives.Principle6Fewcompaniesareadequatelyconnectedtoobtainthenecessaryinformation.ElectronicconnectivitycreatesopportunitiestochangethesupplychainfundamentallyIronicallyPrinciple7Adoptchannel-spanningperformancemeasurestogaugecollectivesuccessinreachingtheend-usereffectivelyandefficiently.Principle7AbroaderviewMeasuresthatapplytoeverylinkinthesupplychainandincludebothserviceandfinancialmetrics.First,measureserviceintermsoftheperfectorder.Second,determinetheirtrueprofitabilityofservicebyidentifyingtheactualcostsandrevenuesoftheactivitiesrequiredtoserveanaccount.Principle7Tofacilitatechannel-spanningperformancemeasurement,manycompaniesaredevelopingcommonreportcards.TowardthesamegoalsLeveragetheircomplementaryassetsandskillsLocateandcapitalizeonsynergiesQualityManagementandImprovement

管理学专业英语教程(第四版)WhyneedQualityManagementRapidtechnologicalchangesProductvarietyproliferationGlobalcompetitionEmphasisAstrategicmanagementofoperationsThemanagementofqualityTogaincompetitiveadvantageContinuousimprovementPerformwellCostQualityDeliverydependabilityandspeedInnovationandflexibilityKeepcompetitivenessinthelongrunContinuousimprovementofoperationprocessesImprovingPerformanceTotalqualitymanagement(TQM)Justintime(JIT)PerformancemeasurementBusinessprocessre-engineering(BPR)BenchmarkingManyothersTQMisbasedontheprincipleofcontinuousimprovementofproductsandprocessesaimedatcontinuallysatisfyingcustomerexpectationsregardingquality,cost,deliveryandservice.BPRalsoaimsatsatisfyingcustomerexpectationsregardingquality,cost,deliveryandservicehoweveritsapproachtoimprovementsismoreradicalHoweverOperationalmanagementpracticesCompetitivestrategyMisalignmentUnsuccessfulTQMimplementationsAlignmentDevelopingareferencemodelFromcustomerexpectationsFromstrategicdecisionsFromprioritisingimprovementactionsFailureCasesTQMandreengineeringarepowerfulmeans.Butmanyarethefailurecases.InherentdrawbacksLimitationsofTQMandreengineeringredesigncanbedivorcedfromstrategyinaneraofvolatileandrapidlychangingmarketsandtechnologyStrategicimprovementDeploymentsStrategicpositioningOperationalstrategiesCompetitiveadvantageJapanesecase:throughtheverticallygroupsnotthroughthehorizontalprocessesworkflowFailureSuccessone:Derivingimprovementactionsfromcustomerexpectationsandstrategicdecisionsthroughbusinessprocesses,andprioritisingimprovementactionsthatwillmostcontributetostrategicobjectives.ASystematicPrioritisationCompetitivedimensionsareprioritisedforimprovementbasedoncustomerexpectationsandperformanceonsuchdimensionsagainstcompetition;Priorityprocessesforimprovementareselectedbasedontheimpactofsuchaprocessesondimensionstakenasimprovementprioritiesaswellasonqualitativeand/orquantitativediagnosticofperformance;Priorityimprovementactionsareselectedbasedonextentoftheircontributiontoleveringprocessperformance.

ElementsofTheImprovementDeploymentMethodElementsofTheImprovementDeploymentMethodIdentificationofprioritiesByconsideringcustomersatisfactionMappingbusinessprocessesUnderstandtheflowofinformationandresourcesthroughthebusinessprocessesoftheinternalvaluechain.PerformanceassessmentDiagnosetherootcausesofproblemsorweaknesssoastodeterminewhatareasoractivitiesaretheweakpointsandneedtobeaddressed.ElementsofTheImprovementDeploymentMethodImprovementactionsFunctionalbenchmarkingAprocessofcontinuouslymeasuringandcomparinganorganisation’sbusinessprocessagainstbusinessleadersanywhereintheworldtogaininformationwhichwillhelptheorganisationtotakeactiontoimproveitsperformance.QualitytoolsISO9001standardTQMandinnovationTQMInnovation?Afewquestions:TowhatextentareTQMpracticespositivelyrelatedtoinnovationandwhatisthenatureoftherelationship?DoTQMpracticesthatleadtohighqualityperformancehavedifferentconfigurationfromthosethatleadtohighinnovationperformance?Towhatextentcanthedifferencebeexamined?TowhatextentareTQMpracticesaffectedbydifferentorganizationalcontexts,particularlythebusinessenvironmentandtheorganizationalstrategyaswellastheorganizationalculture?CanthesefactorsexplainthedifferentoutcomesresultingfromvariousconfigurationsofTQMpractices?AResearchFrameworkHypothesis1ThereisasignificantrelationshipbetweenTQMpracticesandqualityperformance.Hypothesis2ThereisasignificantrelationshipbetweenTQMpracticesandinnovationperformance.TQM-quality/innovationperformancerelationshipSpencer’s(1994)TQMpracticesreflectinganorganismicmodelaresupportiveofinnovation.Thosepracticesthatareassociatedwithamechanisticmodelwillhinderinnovation.RequiresdifferentpracticesfromthoserequiredforpursuingqualityHowaboutbyinvestigatingthecorrelationbetweenqualityperformanceandinnovationperformance?Hypothesis3Thereisasignificantrelationshipbetweenqualityperformanceandinnovationperformance.TheimpactofthethreefactorsMiller(1988)Thereisacorrelationbetweenanorganization’sstrategyanditsenvironment.Thereisalsoacorrelationbetweenanorganization’sstrategyanditsstructure.Thereisnosignificantcorrelationfoundintherelationshipbetweenanorganization’senvironmentanditsstructure.Hypothesis4Thereisarelationshipbetweenthebusinessenvironmentandanorganization’sstrategy.Hypothesis5Thereisarelationshipbetweenanorganization’sstrategyandTQMpractices.TherelationshipbetweenorganizationalcultureandorganizationalstrategyStrategyformulationStrategythatmakesthemosteffectiveuseofthesecoreresourcesandcapabilities.OrganizationalcultureorganizationaladaptationtotheexternalenvironmentintheprocessofstrategyformulationHypothesis6Thereisarelationshipbetweenorganizationalcultureandanorganization’sstrategy.TherelationshipbetweenTQMpracticesandorganizationalcultureThenatureoftherelationshipTQMpracticesandorganizationalculturemustbeconsideredasseparateentitiesalthoughtheyoverlapwitheachother.SeveralscholarsarguethatTQMneedstobeimplementedinasuitableorganizationalcultureinordertobesuccessfullybeneficialfortheorganization.Hypothesis7ThereisarelationshipbetweenorganizationalcultureandTQMpractices.SummaryTheobjectiveoftheresearchtoexaminetheoverallappropriatenessofthemodelCurrently,theauthorsaredesigningaquestionnairethatwillbeusedtocollectdatafromalargesampleofAustralianmanufacturingorganizations.Thesedatawillbeusedtotesttherelationshipsshowninthefiguresubsequentlyandashypothesized.ProjectinContemporaryOrganizations管理学专业英语教程(第四版)Outlines1234

ProjectManagementisEverywhere

ThreeParamountForces

ForcesFosteringProjectManagementHowtoThinkofAProjectProjectManagementisEverywhere

Alion'sshareofthecreditforthedevelopmentofthetechniquesandpracticesofprojectmanagementbelongstothemilitaryorganizationswanttoachievetheirobjectives?useprojectmanagement!theevolutionofworldwidecompetitivemarketsfortheproductionandconsumptionofgoodsandservicesthegrowingdemandforabroadrangeofcomplex,sophisticated,customizedgoodsandservicestheexponentialexpansionofhumanknowledgeThreeParamountForcesThreeparamountforc

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