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TheStateofFashion:
FacetoFaceWithLuxuryClients
BFMc&cemypany
ACKNOWLEDGEMENTS
TheauthorswouldliketothankAlessandraTodesca,GiorgiaMascioli,MarieStrawczynskiandJuliaSwobodafortheircriticalrolesindeliveringthisreport.Aspecialthanksalsotothemanyindustryexpertsandluxuryclientswhogenerouslysharedtheirperspectivesduringinterviews.
ThewiderBoFteamhasplayedaninstrumentalroleincreatingthisreport—inparticular,NickBlunden,AmandaDargan,KateGreenway,HeJia,VikramAlexeiKansara,Presiyana
Karastoyanova,AlexNegrescu,CarlosLopezSanchez,ArunimaSharma,EricSylvers,AmyVien,RobertWilliamsandRobbYoung.
WewouldliketothankthefollowingMcKinseycolleaguesfortheirspecialcontributionstothe
reportcreation:EkaterinaAbramicheva,KabirAhuja,KatarzynaBakos,MagdalenaBalcerzak,
PamelaBrown,TiffanyBurns,RushanGuan,KenzaHaddioui,CharlotteJiang,ClarisseMagnin,AlexandraMondalek,BenedettaNobili,AmaurySaintOlive,RobertaRomeo,AliceScalco,MonaSharak,CorinneTeschner,AlexisWolfer,AndreasZampouridisandRebeccaZhang.
We’dalsoliketothankPetraKneileforthecoverillustrationandLaunchStudioforthedesign.
TheStateofFashion:FacetoFaceWithLuxuryClientsBFMccsoemyany
TheStateofFashion:FacetoFaceWithLuxuryClientsBFMccsoemyany
CONTENTS
7ExecutiveSummary
10MarketOutlook
Chanel:HowtoReengineeranIconicBrand
22Desirability
JessicaMcCormack:HowaChallengerIsSeizingtheJewelleryOpportunity
34Exclusivity
UrbanJürgensen:IntroducingEliteWatchmakingtoNewAudiences
44Moments
ICICLE:CapturingInterestinChineseBrands
56Discovery
TheStateofFashion:FacetoFaceWithLuxuryClients4BFMccsoemyany
CONTRIBUTORS
IMRANAMED
ImranAmedisoneoftheglobalfashion
industry’sleadingwriters,thinkersand
commentators,andisfounder,chiefexecutive
andeditor-in-chiefofTheBusinessofFashion
(BoF),amodernmediacompanyandthe
authoritativevoiceoftheglobalfashionand
luxuryindustries.ImranholdsanMBAfrom
HarvardBusinessSchoolandaB.Comfrom
McGillUniversity.HewasborninCanadaandholdsBritishandCanadiancitizenship.
Previously,ImranwasamanagementconsultantatMcKinsey&Co.
GEMMAD’AURIA
GemmaD’AuriaisaMcKinseyseniorpartner
andleaderofthefirm’sglobalapparel,fashion&luxurysector.Shehasworkedextensivelyin
NorthAmerica,EuropeandtheMiddleEast
supportingretail,fashionandluxuryplayersandfamily-ownedbusinessesinshapingboldstrategicagendasanddrivingtransformationsforhigher
performanceandorganisationalhealth.GemmaisalsoaleaderofMcKinsey’sCEOExcellenceinitiativeandispassionateaboutsupportingtheleadershipjourneysoftopteamsandCEOs.
ANITABALCHANDANI
AnitaBalchandaniisaseniorpartnerin
McKinsey’sLondonoffice.Anitaco-leadsthe
apparel,fashion&luxurysectorinEMEA.She
workswithglobalbrandsandretailersinshapingambitiousgrowthagendas,drivingdigital
transformationanddesigningwinningmodelsforthefuture.Anitaalsoworksextensivelyinthe
privateequityspaceleadingdiligenceandvaluecreationplansupportacrossnumerousgrowthequitytransactions.
CYRIELLEVILLEPELET
CyrielleVillepeletisapartnerinMcKinsey’s
Parisoffice.Sheleadsthefirm’sapparel,fashion&luxurypracticeinFranceandhasdeep
expertiseindigitalandomnichannel
strategy.CyriellehasbeensupportingEuropeanandgloballeadersintheluxury,fashionand
consumergoodsindustrieswiththeirgrowthchallengesfornearly15years,aswellasthedigitalisationoftheiroperatingmodeland
infrastructure.
MIMOSASPENCER
MimosaSpencerisluxuryeditoratTheBusinessofFashion.SheisbasedinParisanddrivesBoF’scoverageoftheEuropeanluxuryindustry,
spanningfashion,watchesandjewellery.
Previously,shecoveredthesectoratReuters,
WWDandTheWallStreetJournal,buildinganin-depth,globalperspectiveontheluxurymarketfromherbaseinFrance.
ANUSHKACHALLAWALA
AnushkaChallawalaisadirectorofBoFInsightsatTheBusinessofFashion,wheresheleads
advisoryengagementswithexecutivesacross
fashionandluxurybrands,translatingconsumer,culturalandcommercialinsightsintoactionablegrowthstrategies.PriortojoiningBoF,Anushkaspentsevenyearsininvestmentbanking,advisinginvestorsacrosstheconsumersector.
HANNAHCRUMP
Asdirector,BoFInsightsatTheBusinessof
Fashion,HannahCrumpleadsin-deptheditorialprojectsandpartnerswithindustryexpertsto
createdata-drivenresearchandanalysisfor
leadersintheglobalfashionandbeauty
industries.Hercareerspansoveradecadein
strategyandeditorialrolesinfashionmediaandpublishing.
COLLEENBAUM
ColleenBaumisaseniorpartnerinMcKinsey’sNewYorkofficeandleadsMcKinsey’sretail
operationsworkintheAmericas.Sheadvises
retailersandfashionbrandsonend-to-endcostmanagement,supplychainstrategy,retail
footprint,inventorymanagementandomnichannelfulfilmenttopics.
CONTRIBUTORS
TheStateofFashion:FacetoFaceWithLuxuryClients5BFMccsoemyany
STEVEBEGLEY
SteveBegleyisaseniorpartnerinMcKinsey’sNewYorkofficewhopartnersprimarilywith
retailersandotherconsumer-facingcompaniestoarchitectandexecuteend-to-endstrategy,
commercialandoperationaltransformations.Steveco-leadstheNorthAmericanretail
practiceandMcKinsey’sglobalfashion,luxuryandspecialtyretailwork.
ALESSANDRAPELOSI
AlessandraPelosiisaconsultantinMcKinsey’sMilanoffice,specialisedinoperational
excellence.AlessandrahasledmajorindustrialtransformationsforItalianfashionandluxurybrands,aswellasportfoliocompanies,advisingclientsonproductionoptimisationstrategies
acrossthevaluechain.Herworkfocusesonhelpingmanufacturersstrengthentheir
productionsystemsandsupplychainswhilepreservingcraftsmanshipandquality.
NADYASNEZHKOVA
NadyaSnezhkovaisaseniorexpertin
McKinsey’sLondonoffice.Nadyaleadsthe
ConsumerInsightsteaminEMEAworking
acrossapparel,fashionandluxury,CPG,and
travelandprivateequity.Shehelpsglobalbrandsandretailerstranslateresearchontheir
customers,shoppersandusersintosuccessfulgrowthstrategywithafocusonbranding,
marketingandcommunication.
DANIELZIPSER
DanielZipserisaseniorpartnerinMcKinsey’sShenzhenofficeandleadsMcKinsey’sapparel,fashion&luxurysectoracrossAsia-Pacific.
Danielworkswithabroadsetofcompanies
acrossGreaterChinaandAsia-Pacific,primarilyonsalesandmarketingtopics,withadeep
understandingoflocalconsumersandretail
trendsinadditiontoholistictopicsincluding
organisation,corporatefinanceandoperations.
TheStateofFashion:FacetoFaceWithLuxuryClients7BFMccsoemyany
EXECUTIVESUMMARY
FacetoFaceWithLuxuryClients
Afteraprolongedslowdown,luxuryisgraduallyreturningtogrowth,ledbytheUSandChina.Drawingonasurveyofmorethan2,000clientsanddozensof
interviewsacrossbothmarkets,TheBusinessofFashionandMcKinsey&
Companyfindabaseofcustomerswithincreasinglydistinctlocalpreferencesthatnonethelessshareanoverarchingdesireforemotionalconnection.
Afteryearsofstrugglingtoreignitesales,theluxuryindustryisprojectedtoslowlypulloutofits
prolongedslumpin2026.Overallgrowthwilllikelyremainmuted,expandingatanannualrateof4to6percentthrough2030,aslowerpacethanthehighsingle-digitincreasesofpreviousperiods.
Muchofthesector’sgrowthwillbedrivenbythe
world’stwomostimportantmarkets:theUnited
StatesandChina.Valuedataround$130billion,theUSistheworld’slargestluxurymarket,projectedtogrowbyasmuchas5percentannuallythrough
2030.China’s$60billionhigh-endmarket,
meanwhile,isexpectedtorecoverandoutpaceothermajorregions,expandingbyasmuchas6percentayear.
Rekindlinggrowthwillnotcomeeasilyformany
brands.Sinceemergingfromthepandemic,andthewindingdownofthespendingfrenzythatfollowed,luxuryclientshaverealignedtheirpriorities.They
havebecomemorediscerningaboutthebrandsandproductstheyarewillingtobuy.Growthin
experiencesliketravelisovertakingproduct
purchases,whileinflationhasdampenedappetiteforfashion,includinghandbags.Pricehikesfromleadingfashionbrandsduringboomtimes—oftenwithoutcorrespondingproductinnovation—
turnedoffclientsacrossthespectrum,particularlyattheaspirationallevel.
Asthepost-pandemiceuphoriabegantofade,
brandssoughttoinsulatetheirbusinessesfrom
choppytradingconditionsbyfocusingattentiononVICclients.Theybulkeduponproductsattheveryhighendandcarvedoutspaceforexpansiveprivatesalonsinflagshipstoresinprestigiousshopping
districts.Butastheyfocusedonclientsmostimmunefromeconomicheadwinds,manybrandslosttrackoflower-tierclientsandfailedtogivethemareasontovisitstores.Thesecustomers,acriticalbasefor
thesector,endedupturningawayindroves.
Forthelatestreportinour“StateofFashion”
series,wethoughtitwasagoodopportunitytogettoknowtheseclientsbetter.Weconducteda
rigoroussurveyofmorethan2,000clientsacrossspendingtiersinboththeUSandChina.Weheld
in-depthinterviewswithcustomersandexecutives.Thisallowedustocutthroughwidespread
assumptionsandgettothevaluesandprioritiesshapingclients’purchasingdecisionsacross
marketsandsegments.
WediscoveredkeyvaluesthatclientsinChinaandtheUShaveincommon.Forbothmarkets—wherebuildingdesirabilityhasbecomemoretricky—
emotionalconnectionhasemergedastheleadingdriverofluxurypurchases.Asclientsbecomemoreselective,theyaremostdrawntobrandsthat
resonatepersonallyandreflecttheirtastesand
values.Heritageandbrandhistory,meanwhile,areplayingalessimportantrole.
TheStateofFashion:FacetoFaceWithLuxuryClients8BFMccsoemyany
Butthereisplentythatalsosetsthesetwomarketsapart.WhileclientsinChinalooktobrandsmoreasameansofexternalexpression,theircounterpartsintheUSaremoreinterestedinself-reward,
gravitatingmosttobrandsthatsharetheirvalues.
Drillingdowntotheshoppingexperience,physicalstoresplayastrongroleinmotivatingallrangesofclientsinChina—especiallyattheentry-level,
highlightingthecentralroleofretailwhenitcomestoreachingaspirationalclients.
ForUSclients,poorretailexperiencesareprovingtobeamajorpainpoint,withpushysalestactics
andlongqueuesturningoffclients—highlightingacriticalareaforimprovement.
TherisinguseofAIandresalechannelstoshopforluxuryproductsisatrendweuncoveredinboth
markets.MorecustomersintheUSarelookingtoAIforinspirationthaninChina,whereentry-levelclientsaremostengagedwithAIacrossthe
shoppingjourney,fromdiscoverytodecidingonapurchase.Secondhandchannelsarealsoplayinganincreasinglyimportantrole,forhigher-spending
clientsintheUSinparticular,motivatingshopperswiththe“thrillofthehunt”asmuchasbargains.
Herearefourstrategicprioritiesfromourresearchdecodingtheseshiftsinluxuryclientpreferences,keyforexecutivesastheynavigatea“new-normal”eraofslowergrowth:
1.Makebrandmeaningatop-linegrowthdriver
Qualityandcraftsmanshiparenowbaselineexpectations,notdifferentiators.Allocate
leadershipattention,KPIsandinvestmentto
emotion-drivenstorytelling,culturalpositioning
andbuildingcommunitywiththesamerigour
appliedtoproductandcampaigndevelopment.IntheUS,connectproductstoidentityandself-
reward.InChina,buildlong-termtrustand
emotionalresonanceratherthanrelyonscarcitytojustifyfull-pricepurchasing.
2.Extendbrandexperiencesbeyondtop-tierclients
Incrementalspendisflowingtotravel,wellnessandbrand-hostedmoments—areaswhereinterestis
risingacrossalltiersofclients.Designrecurring
andscalableformats(memberships,culturalseries,lifestylepartnerships)thatgiveaspirationaland
establishedluxuryclientsareasontoengage
betweenpurchases.Drawonthestore,thecreativedirectorandtailoredservicesasrelationshiptools.
3.Shifttheexclusivityapproachfromrestrictingaccesstorewardingloyalty
Artificialsupplyconstraintcancreateurgency,butexclusivityhastofeelearnedtobeeffective.IntheUS,prioritiseearlyaccess,insiderdropsandloyaltyrewards—earnedprivilegeslikeprivatepreviews
andtailoredbrandexperiences—thatserveto
deepenengagementovertime,especiallywith
youngerclients.InChina,doubledownonbespokeservicesandhigh-touchadvisory,whichis
especiallyimportantforGenXwhohavestrongspendingpowerinChina.
4.TakeownershipofbrandnarrativesmediatedbyAIandresalechannels
AroundhalfofluxuryclientsthatuseAIrelyonitto
exploreluxurybrandsandunderstandproduct
differences.Asmuchas59percentofestablished
luxuryclientsregularlypurchasepre-owned
products.Bythetimeclientsenteraboutique,theirpreferenceshavealreadybeenshaped.AIsearch
andresaleplatformsarestrategicbrandassetstoactivelymanage—whatproductssurface,how
productsareauthenticatedandhowthestoryofaproductistold—oraccepttheroleofthirdpartiesindefiningtheirrelevance.
Theseshiftsarealreadyreshapingmarkets,settingthetermsforthedecadeahead.Theindustry’s
futurewillnolongerbedefinedbyasingle,global
luxuryclient,butrathertheabilityofbrandsto
navigateincreasinglydifferentexpectationsacrossmarkets.Meanwhile,thewindowbetweenearningaclient’sloyaltyandlosingithascompressedfrom
yearstomonths.Brandssetuptoleadinthis
environmentwillbethosethatcananswerthisfundamentalquestion:Beyondtheproductsyoumake,whatmakestherelationshipwithyour
brandirreplaceable?
IMRANAMED
Founder,CEOandEditor-in-Chief,TheBusinessofFashion
GEMMAD’AURIA
GlobalApparel,Fashion&LuxuryLeader,McKinsey&Company
TheStateofFashion:FacetoFaceWithLuxuryClients9BFMccsoemyany
METHODANDANALYSISFRAMEWORK
WestudiedluxuryclientsacrosscategoriesandspendbracketsintheUSandChina
Categoriesinfocus
Luxuryclienttiersbyillustrativeannualspendacrossluxurygoodscategories,
USD
PERSONALLUXURYGOODS
ApparelandfootwearLeathergoods
Watches
Jewellery
ADJACENCIES
Ultra-high>$150,000
High
~$50,000–$150,000
PrestigeandluxurybeautyWellness
Hotelsandfinedining
Established
Researchmethods
~$10,000–$50,000
Focusofthisreport
Aspirational
~$5,000–$10,000
USandChina
customersurveys
~2,000respondentsacrossdemographics,occasionalto
established
Customerinterviews
In-depthqualitativecustomerinterviews,aspirationaltoultra-high
Expert
interviews
USandChinese
executives,
McKinseyandBoFexperts,industryanalysts
Market
Occasional<$5,000
modelling
BasedonEuromonitorabsolutevaluesatconstantexchange
rates,combinedwithindustry
reports,equityanalystforecasts,McKinseymarketmodelsand
expertinterviews
TheStateofFashion:FacetoFaceWithLuxuryClients10BFMccsoemyany
MarketOutlook
CustomerswalkinfrontofluxurybrandbillboardsinChina.ZhangPeng/GettyImages.
TheStateofFashion:FacetoFaceWithLuxuryClients11BFMccsoemyany
Luxury’sfuturewillbeshapedbyscaleintheUSandagradualrecoveryinChina
TheUSandChinaremainthetwomostimportantmarketsforunderstandingthefutureoftheluxurymarketinaslower-growthworld.Together,they
combinescalewithspendingpower:Chinacarriesthepotentialforrenewedmomentum,whiletheUShassubstantialandrelativelystabledemand.
TheUSistheworld’slargestsingleluxurymarket,wortharound$130billion,withannualgrowthforecastat3to5percentthrough2030.
Chinaisreemergingasapotentialgrowthstory.Afteraperiodofstalleddemand,signsofimprovementarereturninginthedomesticmarket,withforecastsof4to6percentannualgrowththrough2030.
Buttheheadlinenumberstellonlypartofthestory.Theluxurymarketinbothcountriesisbecomingmorepolarised,withsomebrandsreturningtogrowthwhileothersdecelerate.
Thatmakesthesetwomarketsandtheirpopulationsespeciallyimportanttoreadclosely.Theirinfluencereacheswellbeyondtheirdomesticmarkets:
TravellingAmericansandChinesealsoshapeluxurydemandinmajordestinationsaroundtheworld,fromEuropetoJapan.
CasaLoeweflagshipstoreinShanghai,China.BrunaSantos/Unsplash.
USChina
2022–2025
CAGR,%
RealGDPgrowth
2.6
5.1
CPIinflationgrowth
3.3
0.2
Personaldisposableincomegrowth
3.4
5.0
2025–2030
CAGR,%
RealGDPgrowth
2.5
4.2
CPIinflationgrowth
2.4
1.6
Personaldisposableincomegrowth
2.5
3.8
Source:OxfordEconomics,May2026
TheStateofFashion:FacetoFaceWithLuxuryClients12BFMccsoemyany
Thegloballuxurymarketisexpectedtogrow
between4%-6%,withChinaregainingmomentum
CAGRbyregion,2025-2030E
Globalluxurymarketbyregion,2022-2030E,USD(billion)
Globalyear-on-yeargrowth
CAGR
4-6%
4334-6%
3-5%
2-4%
RoW
MainlandChina
US
Europe
+5%+3-5%
+4-6%
630-700
20222023202420252026E//2030E
532
507
488
+4%
+7%
545-560
+13%
Note:Marketdatareflectsretailsaleswithineachspecifiedregion,excludingtouristspendabroadandtravelretail.Includesluxuryapparelandfootwear,leathergoods,watches,jewellery,beauty(prestigeandluxurybeauty),hotelsandfinedining
Source:McKinseyLuxuryModel,McKinseyGlobalFashionIndex,McKinseyBeautyModel,McKinseyGlobalInstitute,Euromonitor,analystreports,companyresults,expertinterviews.DatapredatestherecentdisruptionsintheMiddleEast;potentialimpactsarenotreflectedinthisanalysis
TheStateofFashion:FacetoFaceWithLuxuryClients13BFMccsoemyany
Luxuryhotelsandfinediningwillcontinuetogrowfasterthanpersonalluxurygoods
CAGRbycategory,2025–2030E
Globalluxurymarketbycategory,2022-2030E,USD(billion)
Apparelandfootwear
35%
Leathergoods
5-7%
Watches
3-5%
Jewellery
5-7%
Beauty
4-6%
Hotelsandfinedining
6-8%
+13%+4%+5%+3-5%
+7%+4-6%
630-700
20222023202420252026E//2030E
545-560
532
507
Globalyear-on-yeargrowth
CAGR
488
433
Note:Includesluxuryapparelandfootwear,leathergoods,watches,jewellery,beauty(prestigeandluxurybeauty),hotelsandfinedining
Source:McKinseyLuxuryModel,McKinseyGlobalFashionIndex,McKinseyBeautyModel,McKinseyGlobalInstitute,Euromonitor,analystreports,companyresults,expertinterviews.DatapredatestherecentdisruptionsintheMiddleEast;potentialimpactsarenotreflectedinthisanalysis
TheStateofFashion:FacetoFaceWithLuxuryClients14BFMccsoemyany
IntheUS,hotelsandfinediningwilldriveluxurygrowth,whilejewellerywillleadgrowthinChina
USandChinaluxurymarketsbycategory,2022-2030E,USD(billion)
135-140
130
//
20252026E2030E
80-90
60-65
60
//
20252026E2030E
+4-6%15%-11%+4%+3-5%
3-5%2%4-6%
Apparelandfootwear
Leathergoods
Watches
Jewellery
Beauty
Hotelsandfinedining
124
2024
121
2023
+7%+2%+4%
5%
114
2022
USMainlandChina
Year-on-yeargrowth
CAGR
65
57
202220232024
150-170
58
Note:Marketdatareflectsretailsaleswithineachspecifiedregion,excludingtouristspendabroadandtravelretail.Includesluxuryapparelandfootwear,leathergoods,watches,jewellery,beauty(prestigeandluxurybeauty),hotelsandfinedining
Source:McKinseyLuxuryModel,McKinseyGlobalFashionIndex,McKinseyBeautyModel,McKinseyGlobalInstitute,Euromonitor,analystreports,companyresults,expertinterviews.DatapredatestherecentdisruptionsintheMiddleEast;potentialimpactsarenotreflectedinthisanalysis
TheStateofFashion:FacetoFaceWithLuxuryClients15BFMccsoemyany
Ultra-highclients
(annualspend:>$150k)
~10-30(5-10%)
~5-7%
Highclients
(annualspend:$50k-150k)
~45-60
(15-20%)
~5-7%
~4-6%
~4-6%
~170-200(50-60%)
~3-5%
Overallmarket
~300-400~4-6%
Theluxurysectormustrecapturedemandfromestablishedandaspirationalclients
Globalluxurypersonalgoodsmarketbyclientsegment
Focusofthisreport
CAGR,
2025-2030E
Marketvalue2025,USD(billion)
Establishedclients
(annualspend:$10k-50k)
~40-50
(10-15%)
Aspirationalclients
(annualspend:$5k-10k)
~30-40
(10-15%)
Occasionalclients
(annualspend:<$5k)
Note:Clientsegmentsbasedonannualspendonpersonalluxurygoods
Source:McKinseyStateofLuxuryanalysisbasedonTheStateofFashion:Luxury2025,Euromonitor,expertinterviews,industryreports,presssearch
•Wealthpolarisationisreshapingareasoffutureopportunityforthesector.
•Growthisconcentratingupmarket,withclientsatthehighandultra-highlevels,thoughfewerinnumber,forecasttogrowfasterthantherestofthemarket.
•Establishedandaspirationalclientsformthecriticalmiddlerepresentingaround$70-90billion,ameaningfulpoolofpotentialgrowth.
•Thecriticalmiddlerangeofclientsisunder
pressureasmanyluxurybrandsleanedintothepost-pandemicspendingboombyfocusingtoomuchonultra-wealthyclientsandonexpandingmargins.
•Yearsofpricehikes,rapidscalingofproductsandstorenetworksaswellasaweakerofferofentry-levelproductshaveerodedperceivedvalueand
turnedoffshoppersbythemillions.
•LowerGDPgrowth,inflationandjobinsecurityarealsoweighingonappetitefordiscretionaryspending.
•Thesector’smostpressingchallengeistodrawinshoppersattheestablishedandaspirationallevel
—togivethemareasontoinvestinluxuryandbelieveinitsworth.
TheStateofFashion:FacetoFaceWithLuxuryClients16BFMccsomyany
Establishedluxuryclientsshowstrongerspendintentthantheirlower-spendingcounterparts
Expectedchangetofuturespendinthenext2-3yearsbycategoryandclienttier
OccasionalclientsAspirationalclientsEstablishedclients
USChina
SpendlessSpendmoreSpendlessSpendmore
Clothesand
outerwear
Footwear
Bagsand
accessories
Jewellery
Watches
Beauty
products
InboththeUSandChina,futurespending
intentriseswithaffluence.Higher-spending
clientsaremorewillingtoexpandluxurypurchasesacrosscategoriesintheyearsahead.
Beautyattractsthestrongestintenttoincreasespendacrossmarketsandtiers,withparticularlystrongmomentuminChina.Beauty’slowerprice
pointandrepeatpurchasecyclekeepoccasionalandaspirationalclientsengaged.
Intenttospendonfootwearishigherthanfor
bagsamongaspirationalclientsintheUSand
acrossalltiersinChina,showingthepotentialforshoestobecomeanew,accessible“it”itemf
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