2026国开电大管理英语2历年期末考试题库及答案

2026国开电大管理英语2历年期末考试题库及答案一、交际用语（每题2分，共20分）1.—Couldyougivemeahandwiththesalesreport?—______A.Sorry,I'mbusynow.Maybelater.B.No,Idon'tlikereports.C.Yes,Iknowit.D.That'sallright.2.—I'mafraidIcan'tattendthemeetingthisafternoon.—______A.That'sagoodidea.B.Isthereanythingwrong?C.Whatapity!We'llsendyoutheminutes.D.Nevermind.3.—Wouldyoumindfillinginthequestionnairenow?—______A.Yes,please.B.No,notatall.C.Sorry,Idon'tmind.D.Yes,Iwould.4.—______—I'dliketobookaflighttoShanghaiforFriday.A.WhatcanIdoforyou?B.What'sthematter?C.Howareyoudoing?D.Whereareyougoing?5.—Thankyouforshowingmearoundthefactory.—______A.Itdoesn'tmatter.B.Don'tsaythat.C.It'smypleasure.D.That'sright.6.—I'mgoingtogiveapresentationtomorrow.I'mreallynervous.—______A.Takeiteasy.You'llbefine.B.That'stoobad.C.Goodlucktoyou.D.Congratulations.7.—Howdoyoufindthenewmarketingplan?—______A.Ifinditonthedesk.B.It'swellorganizedandcreative.C.I'mlookingforit.D.Itisnotmine.8.—I'msorrytohavekeptyouwaiting.—______A.Itdoesn'tmatter.B.You'rewelcome.C.That'sverykindofyou.D.Notatall.It'sonlytenminutes.9.—CouldyoutellmewheretheHumanResourcesDepartmentis?—______A.Yes,Icould.B.Gostraightaheadandturnleft.It'snexttothemeetingroom.C.No,Idon'tknow.D.It'sveryimportant.10.—Doyouthinkweshouldpostponethetrainingtonextweek?—______A.Yes,Ithinkso.Thetrainerisunavailabletoday.B.No,Idon'tthinkso.C.Yes,it'snextweek.D.We'llsee.二、词汇与结构（每题2分，共30分）1.Themanagerdecidedto______themeetinguntilFridaybecauseoftheurgentproject.A.putoffB.putonC.putoutD.putup2.Allemployeesareexpectedto______thecompany'ssafetyregulations.A.obeyB.observeC.objectD.obtain3.Thenewsecretaryis______attypingandcanfinishalongdocumentinminutes.A.skillfulB.strictC.interestedD.proud4.Wearelookingforwardto______businesswithyourcompany.A.developingB.developC.developedD.beingdeveloped5.Ifyou______theinstructionscarefully,youwon'thaveanytroublewiththeequipment.A.followB.willfollowC.followingD.followed6.Thetrainingcourseaimstoimproveemployees'______indealingwithcustomercomplaints.A.skillB.skillsC.askillD.theskill7.Accordingtotheschedule,thequalityinspection______onMondaymorning.A.willbecarriedoutB.willcarryoutC.carriedoutD.iscarryingout8.Theemployee______workshardestinourdepartmentisusuallypraisedbythegeneralmanager.A.whoB.whichC.whomD.whose9.Wearesorrytoinformyouthatyourapplicationforthepositionhasbeen______.A.rejectedB.preventedC.measuredD.promoted10.Themorecarefullyyouprepareforthenegotiation,______youwillgetthedesiredresult.A.themorelikelyB.morelikelyC.thelikelyD.likely11.Bytheendoflastmonth,thecompany______morethan2,000newproductstotheinternationalmarket.A.hadexportedB.hasexportedC.exportedD.wasexporting12.______yoursuggestionsarehelpful,wecannotadoptalloftheminthenewpolicy.A.WhileB.SinceC.BecauseD.Unless13.Thereportisnotas______asweexpected;westillneedmorespecificdata.A.detailedB.moredetailedC.mostdetailedD.themostdetailed14.Wemusttakeeffectivemeasurestopreventsuchamistake______again.A.happeningB.tohappenC.happenedD.happens15.Ourcompanyoffersavarietyofafter-salesservices,______includefreemaintenancewithintwoyears.A.whichB.whoC.whomD.what三、阅读理解（每题2分，共20分）Passage1Inmanycompanies,performanceappraisalisanimportantpartofhumanresourcemanagement.Itisaprocessbywhichmanagersevaluatetheworkperformanceoftheiremployeesonaregularbasis.Theresultsofappraisalsareoftenusedtomakedecisionsaboutpromotions,salaryincreases,andtrainingneeds.Aneffectiveappraisalsystemshouldbefairandobjective.Itisimportantformanagerstomakeclearwhattheappraisalcriteriaarebeforetheevaluationbegins.Employeesshouldbeinformedofthestandardsandgivenregularfeedbackthroughouttheyear,notjustattheendoftheyear.However,somemanagersfinditdifficulttocarryoutperformanceappraisals.Theymaybeafraidthatnegativefeedbackwillhurttherelationshipwiththeirteammembers.Butinfact,ifthefeedbackisgiveninaconstructiveway,employeesarelikelytoacceptitandmakeimprovements.1.Whatisperformanceappraisalaccordingtothepassage?A.Theprocessofrecruitingnewemployees.B.Theprocessofevaluatingemployees'workperformance.C.Theprocessofsettingcompanygoals.D.Theprocessoftrainingemployees.2.TheresultsofperformanceappraisalsareoftenusedforthefollowingdecisionsEXCEPT______.A.promotionsB.salaryincreasesC.trainingneedsD.hiringnewstaff3.Whatshouldmanagersdobeforetheevaluationbegins?A.Setclearappraisalcriteria.B.Givenegativefeedback.C.Makepromotiondecisions.D.Askemployeestowritereports.4.Whyaresomemanagersunwillingtocarryoutperformanceappraisals?A.Theydon'tknowwhotoevaluate.B.Theyaretoobusywiththeirownwork.C.Theyareafraidnegativefeedbackwillharmtheirrelationshipwithemployees.D.Theythinkappraisalsareawasteoftime.5.Whatcanweinferfromthelastparagraph?A.Constructivefeedbackcanhelpemployeesimprovetheirperformance.B.Managersshouldavoidgivingnegativefeedbackcompletely.C.Employeesalwaysrefusetoacceptfeedback.D.Performanceappraisalsdomoreharmthangood.Passage2Spacetravelhaslongbeenadreamofhumanbeings.Inthepast,onlyafewtrainedastronautshadthechancetogointospace.Today,withthedevelopmentofspacetechnology,spacetourismisbecomingareality.Severalcompaniesarenowofferingspacetravelexperiencestothepublic,thoughthepriceisstillveryhigh.Therearedifferenttypesofspacetourism.Sometouristsonlytakeashortsuborbitalflight,whichlastsonlyafewminutes.Othersmayspendseveraldaysonanorbitalspacestation.Thelatterismoreexpensiveandrequiresmoretraining.Althoughspacetourismisstillaluxuryformostpeople,expertsbelievethecostwilldecreaseinthefuture.Withmorecompaniesenteringthemarketandtechnologicalprogress,ordinarypeoplemayonedayrealizetheirdreamoftravelingtospace.6.Whatcanwelearnfromthefirstparagraph?A.Onlytrainedastronautscantraveltospace.B.Spacetourismisnowavailabletothegeneralpublic.C.Spacetravelisnolongeradream.D.Thepriceofspacetourismisacceptabletomostpeople.7.Accordingtothepassage,ashortsuborbitalflight______.A.lastsseveraldaysB.lastsonlyafewminutesC.isfreeofchargeD.requiresnotraining8.Whichtypeofspacetourismismoreexpensive?A.Asuborbitalflight.B.Ashortflight.C.Travelingtoanorbitalspacestation.D.Travelingaroundthemoon.9.Whydoexpertsbelievethecostofspacetourismwilldecreaseinthefuture?A.Becausemorepeoplewilltraveltospace.B.Becauseseveralcompaniesareenteringthemarketandtechnologyisimproving.C.Becausethegovernmentwillprovidefunding.D.Becausespacestationswillbebuiltontheearth.10.Whatisthebesttitleforthispassage?A.TheHistoryofSpaceTravelB.TheFutureofSpaceTourismC.TheLifeofAstronautsD.TheTrainingofSpaceTourists四、完形填空（每题1分，共10分）Manycompaniestodayarepayingmoreandmoreattentiontocorporatesocialresponsibility(CSR).CSRmeansthatacompanyoperatesinawaythatisgoodforsociety,notjustforitsown1.CompaniesthattakeCSRseriouslyoften2inenvironmentalprotection,fairtreatmentofemployees,andcommunitydevelopment.Forexample,acompanymayreduceitswaste,usemorerenewableenergy,or3localcharities.Theseactionshelpbuildapositivepublicimageand4customertrust.However,somepeople5thatthemainpurposeofacompanyistomakeprofitsandthatCSRmayincreaseoperatingcosts.Infact,manystudiesshowthatCSRcanbringlong-termbenefits.6,customersaremorewillingtobuyproductsfromcompanieswithagoodsocialreputation.Also,employeesfeelproudtoworkforaresponsiblecompany,whichimprovestheirjobsatisfactionandreducesturnover.Intoday'scompetitivemarket,CSRisnotjustan7thingtodo.Ithasbecomeanimportantpartofbusiness8.Companiesthatignoresocialresponsibilitymaylosenotonlycustomersbutalsotalentedemployees.9,managingabusinessresponsiblyisthekeyto10success.1.A.benefitsB.goodsC.lossesD.expenses2.A.engageB.failC.investD.believe3.A.refuseB.supportC.rejectD.criticize4.A.loseB.damageC.earnD.reduce5.A.promiseB.argueC.forgetD.remember6.A.ForexampleB.AsaresultC.OnthecontraryD.Inaddition7.A.expensiveB.optionalC.easyD.necessary8.A.strategyB.complaintC.equipmentD.schedule9.A.HoweverB.ThereforeC.OtherwiseD.Instead10.A.short-termB.long-termC.temporaryD.immediate五、翻译（每题4分，共20分）1.Weshouldpaymoreattentiontotheneedsofourcustomers.2.Thecompanyhassetupanewtrainingprogramforalltheemployees.3.Effectivecommunicationisthekeytoasuccessfulteam.4.Themanagerwassatisfiedwiththeprogresswehadmadeintheproject.5.Itisimportanttocreateaharmoniousworkingenvironmentforthestaff.参考答案与解析一、交际用语1.答案：A2.答案：C3.答案：B4.答案：A5.答案：C6.答案：A7.答案：B8.答案：D9.答案：B10.答案：A二、词汇与结构1.答案：A解析：putoff意为"推迟"，符合句意"因为紧急项目，经理决定把会议推迟到周五"。2.答案：A