（接待外宾英语）

1、商务英语口语,Editor: 张强 (Zinsser Zhang),接待外宾,Picking up the guest,Welcoming,On behalf of , Im very glad to welcome you here.我代表非常高兴地欢迎您的到来！ Its a pleasure to see you here.很高兴见到您！（见到您很荣幸） Welcome to 欢迎到 Thank you for coming all this way.感谢您不辞辛苦到这来！,Introduction,Self Introduction 自我介绍 Please let me introduc

2、e myself. Im请允许我介绍自己，我叫 How do you do? My name is 您好！我的名字叫作 May I introduce myself? Im 我可以向您介绍自己吗？我是 Its a pleasure to make your acquaintance. My name is 很高兴能认识您，我是,Introduction,Third-party Introduction 介绍第三方 Its my pleasure to introduce you to 请允许我向您介绍 Id like to introduce you to 我想向您介绍 A, let me i

3、ntroduce you to A，请允许我向您介绍 A, Id like you to meet A，我想向您介绍 This is Hes in charge of他是 他主管 He looks after他负责 Hes our Director/Manager. 他是我们的部门经理,Introduction,Responses 回答 I have heard a great deal /so much about you. 久仰大名 I have been looking forward to seeing you in person. 我一直期待见到您本人！ Seeing is beli

4、eving.百闻不如一见/眼见为实 Would you mind exchanging your business card with me? 您介意和我交换名片吗？,初次见面 How do you do? 你好！ Very nice to meet you. 很高兴见到你！ Its nice to have you here. 你能来真的太好了！,Greetings,遇到熟人 Long time no see.好久不见！ Great to see you again.再次见到你，实在太好了！ Havent seen you for ages/some time.有些年/有段时间没见到你了！

5、How have you been (doing)?你过得怎么样？ Hey, man. Hows it going? 你过得怎么样？ How are you getting on/making out? 你最近如何？ Whats up? 近来怎么样？,Greetings,正面回答 Quite well/Pretty good/All right, thank you! 非常好，谢谢！ Im doing great/good. How about you? 我很好，你呢？ Couldnt be better! What about you? 我很好，你呢？ 一般回答 Not too bad, t

6、hanks.还不错，谢了！ Same as ever. 还是老样子 Nothing in particular. 没什么特别的,Greetings,关注气色 You appear well this morning. 今天早上你看起来很精神！ Youre in very good looks.你气色不错！ Youre looking really good.你看上去气色不错！ You dont look yourself. 你看起来很反常！ You have been off colour recently. 你最近起色不佳！,Greetings,Sample Dialogue A,A: He

7、y, man. Long time no see. Hows it going? B: Pretty good/Not too bad. Thank you! How about you? A: Same as ever! Id like to introduce you to our manager, John Smith. B: Nice to meet you, John. I have been looking forward to seeing you in person. C: Nice to meet you too, Jack. Would you mind exchangin

8、g your business card with me? B: Of course. Here you are. C: Thank you. This is mine.,对话1,A: 嘿，伙计，好久不见，最近怎么样？ B: 我很好/还不赖！谢谢！你呢？ A: 我还是老样子！这是我们经理，约翰史密斯。 B: 很高兴见到您，约翰！我一直很期待见到您本人！ C: 我也很高兴见到您，杰克！你愿意和我交换名片吗？ B: 当然，给您！ C: 谢谢，这是我的！,Let me help you with your luggage. 请允许我帮您拿行李！ May I help you with one of

9、your bags? 我可以帮您拿行李吗？ Our car is out in the parking lot. 我们的车子在外面的停车场。 Theres a car waiting for you, so please come this way. 有一辆车在等您，请走这边！ Pls get in the back seat. 请您坐在后面！,Offering,Would you like to go to your hotel to rest and have a shower, or go to our company first? 您想先去宾馆休息沐浴，还是先去我们公司？ We hav

10、e reserved/booked a room for you at International Hotel. 我们在国际饭店给您预订了一个房间！ This is the hotel where youre going to stay. 这就是您将要入住的宾馆！ Shall we go to the reception desk and check in? 我们现在可以去接待处办理登记手续吗？,Hotel,Your room is on the top floor, facing the garden. 您的房间在顶层，面朝花园。 How do you like this suite? 您喜

11、欢这个套间吗？ If you encounter any inconvenience, pls do not hesitate to let me know, and Ill be very glad to help you out! 若您有不便之处，请随时与我联系，我很乐意为您排忧解难。 You must be tired after such a long flight. Have a good rest. 长途飞行，您一定很累了，好好休息！,Hotel,Travel 旅行 Hows your flight?旅途如何？ You must be exhausted/ I bet youre

12、tired. 您一定很累了！ How do you like our city? 你喜欢我们的城市吗？ Is this your first visit to? 这是您第一次来吗？ Did you have a good trip? 您旅途如何？ I hope you enjoy your stay here. 我希望你在这里过得愉快！,Small talk topics,Weather天气 Its a beautiful day, isnt it? 今天天气不错，不是吗？ Finally weve gotten a beautiful day. 今天的天气很不错！ Im a spring/s

13、ummer/autumn/winter person. 我喜欢春天/夏天/秋天/冬天。 Its lovely/sunny/warm/cold. 天气很好/晴朗/温暖/寒冷。 How do you find our weather? 你觉得我们这天气如何？ It was dismal/cloudy/cold/damp/wet/ stormy/windy.天气阴沉/多云/寒冷/潮湿/湿润/多风暴的/多风的,Small talk topics,Schedule计划表 Here is a schedule weve prepared. I hope its suitable for you. 这是我们

14、准备的计划表，希望它适合您！ Im wondering whether you like this plan. 我想知道您是否同意这份计划？ You can change it if you want. 如果您有需要，您可以做改动。,Small talk topics,Sample dialogue B,A: Mr. Hu, on behalf of Hualan Bio., Im very glad to welcome you here. Please let me introduce myself. Im Zinsser Zhang. Nice to meet you. B: Nice

15、to meet you too, Susan. A: May I help you with one of your bags? B: Thank you! Youre so sweet. A: My pleasure. There is a car waiting for you. Pls come this way.,对话2,A: 胡先生，我代表华兰生物热烈欢迎您的到来。请允许我介绍自己，我叫Zinsser，很高兴见到您！ B: 我也很高兴见到您，我叫Susan. A: 我可以帮您拿包吗？ B: 谢谢你，你人真好！ A: 别客气 。有一辆车在等您，请走这边！,Sample dialogue

16、 B,A: How was your trip? B: A little tired. A: Sorry to hear that. Anyway, we have reserved a room for you at International Hotel. You can have a good rest. B: Thanks! A: So how do you find our weather? B: Its hot. When I left home, it was only ten degrees. A: Yeah, a little, but I heard its going t

17、o rain this afternoon.,对话2,A: 您旅途如何？ B: 有一点累。 A: 很抱歉听到这个消息。无论如何，我们已经在国际饭店为您预订了房间，您可以好好休息。 B: 多谢！ A: 您觉得我们这边天气如何？ B: 天挺热的。我离开家的时间，只有10摄氏度。 A: 是的，确实有点热，但是我听说今天下午要下雨。,Sample dialogue B,B: Great! A: This is the hotel where youre going to stay. Shall we go to the reception desk and check in? B: OK! A: No

18、w everything is OK. If you encounter any inconvenience, pls do not hesitate to let me know. And I will pick you up at 8:00 tomorrow morning in the hotel hall. Is it ok for you? B: Yes, thank you! See you! A: See you!,对话2,B: 太好了！ A: 这就是您即将入住的宾馆，我们现在可以去接待处办理登记手续吗？ B: 好的！ A: 现在一切就绪！若您有任何不便之处，请随时直接联系我。我

19、明天早上8点在宾馆大厅接您，可以吗？ B: 好的，谢谢你！再见！ A: 再见！,Picking up the guest,Daily Life Chat,Long time no see A: Hi, Jane. Long time no see. How are you getting along? B: Keeping busy. Yourself? A: Im just taking one day at a time. B: You are bound to have that kind of feeling since the economy is declining. Oh, it

20、s twelve oclock now. Im sorry, but Ive got to be on my way. A: But you just got here. Cant you stay a little longer? B: Thats very nice of you, but I am afraid I really cant. A: Its too bad that you have to go. B: Thanks very much. It was a great party. A: It was our pleasure.,日常对话聊天,好几不见 A: 你好，Jane

21、。好久不见，最近怎么样？ B: 挺忙的，你呢？ A: 我只是过一天算一天罢了. B: 由于经济衰退，你肯定会有这样的感觉。现在已经12点了，很抱歉，我必须走了。 A: 但是你刚到这里，难道你不能多呆一会儿吗？ B: 你人真好，但是我恐怕不能再呆了。 A: 你不得不走，这太糟糕了。 B: 谢谢你，聚会办的很好. A: 这是我们的荣幸.,Chat With Foreigners,碰到老外“废话”五步曲： 1. Excuse me, may I talk with you? 劳驾，我可以和你聊聊吗？ 2. Is this your first trip to China? 这是你第一次来中国吗？ 3

22、. Have you ever been to other parts of China? 你到过中国的其他地方吗？ 4. What impressed you the most about China? 你对中国最深的印象是什么？ 5. How long do you plan to stay? 你打算呆多久？ 反复练习，死活要脱口而出这5句“废话”。另外再关心一下老外： 6. Are you used to the food / weather here? 你吃的惯这儿的饭菜吗？/ 你习惯这儿的天气吗？ 7. What do people my age love to do the mos

23、t in your country? 你们国家像我这样年纪的人最喜欢做什么？,Sample dialogue C,我们把这些句子扩展为实用对话(Practical Dialog)： Henry: a Chinese 一个中国人 Jim: an American who travel around China 一个在中国旅行的美国人 They meet in a Yangtze River Three Gorges scenic spot at night. 晚上，他们在长江三峡景区遇见了对方,Sample dialogue C,Henry: Excuse me, may I talk with

24、 you? 劳驾，我能和你聊聊吗？ Jim: Sure. Glad to meet you. 可以，很高兴见到你！ Henry: Its a pleasure to meet you. Welcome to China and enjoy your visit here. 见到你，我很荣幸！欢迎到中国来，玩得开心！ Jim: Thanks. Im sure I will. 谢谢，我想我会的。 Henry: How was your trip? 你旅途如何？ Jim: It was wonderful. 非常棒！ Henry: What do you think of the Yangtze R

25、iver Three Gorges? 你觉得长江三峡怎么样？ Jim: Its absolutely beautiful. The view is very nice here. 真的很漂亮，这里的景色真美！ Henry: Im glad to hear that. May I ask where you are from? 很高兴能听到你这么讲！我可以问一下你来自哪里吗？ Jim: Im from America. 我来自美国。,Sample dialogue C,Henry: Thats a great country and Ive heard so much about it. 美国是

26、个伟大的国家，我听到很多关于它的事情。 Jim: Thanks for saying so. China is great, too. 谢谢你这么说，中国也很伟大。 Henry: I suppose so. Im a local person. I was born and raised in Chongqing. I wonder where you were born and raised? 我也这么认为，我是本国人，我在重庆出生并且长大。我想知道你是在哪里出生长大的。 Jim: I was born and raised in New York. I have lived there f

27、or 25 years. 我在纽约出生长大。我在那生活了25年。 Henry: How lucky you are! Is this your first trip to China? 你挺幸运的！这是你第一次来中国吗？ Jim: No. Ive been here twice. 不是的，我已经来过2次了。,Sample dialogue C,Henry: Have you ever been to other parts of China? 你到过中国的其他地方吗？ Jim: Ive been to Xian, Beijing and Guilin. 我去过西安、北京和桂林。 Henry:

28、What impressed you the most about China? 你对中国印象最深的是什么？ Jim: The population and development. China is changing every day and its amazing. Frankly speaking, China has ancient culture and long, important history and its incredible (五星级形容词，unbelievable ). You know, the Terra Cotta Warrior (兵马俑) in Xian

29、is the most impressive thing Ive ever seen in my life. 人口和发展。中国每天都在变化，真的很令人震惊！坦白地说，中国的古文明和长久重要的历史，真的很令人不可思议！你知道的，西安的兵马俑是我这辈子见过的印象最深的事物。,Sample dialogue C,Henry: Yeah. Chinas population is 1.3 billion and its one of the biggest problems that the government has to solve. The Terra Cotta Warrior is one

30、 of the 8 miracles in the world. Are you used to the food here? 是的，中国有13亿人口，这也正是政府正在面临亟待解决的问题之一。兵马俑是世界8大奇迹之一。你吃得惯这里的食物吗？ Jim: To be honest, Chinese food is different from western food. So Im not used to it yet. But Im trying to get used to it now. 老实说，中餐和西餐大有不同。所以我还没有习惯。但是我现在正在适应。 Henry: Dont worry,

31、 youll get used to it soon. How long do you plan to stay? 不用担心，你很快就可以适应的。你打算呆多久？ Jim: Probably 5 years. The point is that Id like to stay as long as I can, cause China is really attractive and the culture is really different from that of our country and its incredible. 大概5年。关键是现在我想尽量久地呆在中国，因为中国真的太有魅

32、力了，和我们国家的文化真的有很大不同，真的很不可思议！,Sample dialogue C,Henry: It sure is. Thats why you came here to appreciate our local culture. And I think the only way to really know another culture is to learn the language, because language is the carrier of culture. Whats your opinion? 确实是的。这就是你为什么来这里来欣赏我们国家的文化吧。我认为了解

33、另一种文化的唯一途径就是学习它的语言，因为语言是文化的载体。你认为呢？ Jim: I agree with you completely. “Learn one more language, live one more life.” 我完全同意你的观点。多学一种语言，多一种生活方式。 Henry: Absolutely. I couldnt agree more. So I wonder if youre working on your Chinese? 是这样地，我非常赞同你的观点。所以我想知道你是否在学习汉语？ Jim: Sure, I try my best to learn Chine

34、se but its very slow. Chinese is the most difficult language Ive ever learnt. 当然，我正在全力以赴地学习汉语，但是收效甚微。中文是我学过的最难学的语言。,Sample dialogue C,Henry: Thats interesting. Almost every foreigner Ive met before thought so, too. Anyway, dont worry, things will work out. 真有趣，几乎我遇到的每一个外国人都是这样认为的。无论如何，一切都会好起来的。 Jim:

35、 Thanks for cheering me up. 谢谢你的鼓励。 Henry: My pleasure. What do people my age love to do the most in your country? 不客气。在你们国家像我这样年纪的人都喜欢做什么？ Jim: May I have your age, please? 我可以问一下你的年龄吗？ Henry: Im 25 years old. 我25岁了。 Jim: Oh, That depends. Some young people like to attend party to have fun together

36、. Some have got married and enjoy their work. 这也不一定。有些年轻人喜欢参加聚会一起玩。有些人已经结婚了，忙于工作。,Sample dialogue C,Henry: Good. Just like us in China. I begin to think that human nature is pretty much the same everywhere. 很好，和我们中国一样。我开始觉得无论在哪里人性都是一样的。 Jim: You said it. 你说的没错。 Henry: Oh, Jim, Im afraid Ive got to g

37、o now. Its very nice talking to you. How can I get in touch with you? Jim，很抱歉我现在得走了。很高兴能和你聊天。我怎么和你联系？ Jim: Heres my e-mail address: Jim_ 这是我的电子邮箱地址。 Henry: Thanks. Heres mine: . Take it easy and enjoy your stay here! 谢谢，这是我的。别着急，祝你在这旅途愉快！ Jim: Thank you. Im sure I will. Have a good evening! 谢谢你，我会的。

38、晚安！ Henry: The same to you. I hope I can see you again. Bye. 你也是，我希望我还能再见到你，再见！ Jim: Bye. 再见,Practice,现在我们一起口译（以后碰到老外不要紧闭嘴巴！）： 1、这是你第一次来中国吗？ 2、你去过中国的其他地方吗？ 3、你对中国最深的印象是什么？ 4、你打算呆多久？ 5、我生在纽约，长在纽约。 6、那是一个伟大的国家，我久仰其名。 7、我是当地人。 8、坦白地说，中国有古老的文化和悠久的历史，简直太不可思议了。 9、中国有13亿人口。 10、我开始觉得无论在哪里人性都是一样的。 11、恐怕我得走了。

39、 12、在你们国家像我这样年纪的人最喜欢做什么？（疑问句比陈述句口译起来难度大！）,The Sense Of Achievement,说出成就感The Sense Of Achievement： 1、What impressed you the most about? 超级句型“你对最深的印象是什么？” What impressed you the most about hot pot in Chongqing? What impressed you the most about Beijing Opera? What impressed you the most about your tri

40、p to Hainan Island? What impressed you the most about your first date? What impressed you the most about Hilton Hotel? What impressed you the most about my hairstyle?,The Sense Of Achievement,2、Ive heard so much about 实用句型“久仰” Ive heard so much about you! Ive heard so much about your country! Ive he

41、ard so much about Super Girl! Ive heard so much about Crazy English!,Typical International Business Negotiation,Kim: Welcome to our company. My name is Jeff Kim. Im in charge of the export department. Let me give you my business card. 欢迎到我们公司来，我叫Jeff Kim，负责出口部，这是我的名片。 Jim: Ill give you mine too. 这是我

42、的名片。 Kim: How was your fight? 你的旅途顺利吗？ Jim: Not bad, but Im a little tired. 还行，不过我有点累。 Kim: Heres your schedule. After this meeting, we will visit the factory and have another meeting with the production manager. And youll be having dinner with our director. 这是你的日程安排。开完会后，我们去参观工厂，再跟生产部开个会，晚上您将和我们主任共

43、进晚餐。 Jim: Could you arrange a meeting with your boss? 你能安排我跟你们老板开个会吗？,Typical International Business Negotiation,Kim: Of course, Ive arranged it at 10 oclock tomorrow morning. 当然可以，我会安排在明天早上十点钟。 Jim: Well, shall we get down to business? 那我们开始谈正事吧。 Kim: Sure, did you receive the sample we sent last w

44、eek? 行，你有没有收到我们上周寄给你的样品？ Jim: Yes, we finished the evaluation of it. If the price is acceptable, wed like to order now. 收到了，我们已进行了评估。如果价格合适，我们现在就想订货。 Kim: Im very glad to hear that. 听到这个我真高兴。 Jim: Whats your best price for that item? 这种货你们最优惠价是多少？ Kim: The unit price is $12.50. 单价是12.50美元。,Typical I

45、nternational Business Negotiation,Jim: I think the price is a little high, cant you reduce it? 我觉得这个价贵了点，能不能减一点？ Kim: Im afraid we cant. $12.50 is our rock bottom price. If you purchase more than 10,000 units, we can reduce it to $12.00. 恐怕不行，12.50美元是我们的底价。如果你订货超过10000件，我们可以减到12.00美元。 Jim: Well, Ill

46、 accept the price and place an initial order of 10,000 units. 行，我接受这个价格，第一批定10000件。 Kim: Very good. Its been a pleasure to do business with you, Mr. Jim. 太好了，Jim先生，跟您做生意真是我的荣幸。 Jim: The pleasure is ours. Can you deliver the goods by March 31? 是我们的荣幸才对。你们能在3月31号前发货吗？ Kim: Of course. 当然行。,Typical Busi

47、ness E-mail,Dear Mr. Yamato, Thank you for your letter dated 31st July, 2007 inquiring about our company and our products. Enclosed are our latest brochures listing all the types of raw materials of metals we manufacture as well as our financial statement for the year ending 31st December 2006. We have not sold our products in the Japanese market in the past, and we would be delighted to do business with your company. Please go through the enclosures. We would be happy to answ