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1、Unit 4 enquiries and replies,Objectives: Know the basic knowledge of enquiries. Know how to write an enquiry letter. Master typical sentences and expressions.,1. introduction:,An enquiry is a request for information. In international trade, most enquiries are made by the importer inviting a quotatio

2、n for the goods he wishes to buy or simply asking for some general information about the goods. Generally speaking, there are two kinds of enquiries: general and specific. (一般询盘和具体询盘),In a general enquiry, the buyer may only request some general information such as a catalogue,price list,samples,ill

3、ustrated prints and so on. In a specific enquiry, the buyer can enquire about quality, quantity,specifications,terms of payment, date of shipment/delivery,and other specific requirements.,2. how to write an enquiry.,if it is a first enquiry, state the source of the information and make a self-introd

4、uction at the beginning of the letter.(参见上一单元) state your interest/market conditions. express clearly your requirements. encourage an early reply. (参见上一单元),3.Typical sentences and expressions,state your interest/market conditions We are in the market for. We are interested in ., for there is a stead

5、y demand in the Swedish market for them. The market for . is expanding, and we will require ,express clearly your requirements Please send us your quotation for We shall be grateful if you would send us your catalogue, price list and samples. When quoting, please state your terms of payment and disc

6、ount you would allow on purchases of quantities of not less than 100 dozen of individual items. Please quote your lowest price CIF New York, U.S.A. inclusive of our 5% commission, stating the earliest date of shipment.,4.How to write an reply to enquiries,thank the enquirer for his interest in your

7、products. introduce your products correctly, stressing the characteristics and the advantages of the goods. send all the necessary information that the enquirer asks for. encourage a positive reply.,We have received your name and address from. and are glad to learn that you export hand-made gloves o

8、f different colors and designs. We are a large dealer of gloves in Liverpool and believe there is a steady demand here for gloves of high quality. Would you please send us your catalogue and price list with details of your terms of payment? It would be highly appreciated if you could also send sampl

9、es of your products. We look forward to your early reply.,5. Sample Letters 1) a first (general) enquiry,2) a specific enquiry,We are now in the market for . Our detailed requirements are as follows: Quantity: 5000 sets Packing: in cartons Shipment: Sept/Oct 2007 Please quote us the best price CIF S

10、ydney with details of your terms of payment. If your price is reasonable and the quality is found to be satisfactory , we would place regular orders with you. We are looking forward to your early reply.,Exercises:,1.Fill in the blanks with correct prepositions. 1)We are _ the market _ mountain bicyc

11、les. If your price is competitive and your samples are satisfactory _ our customers, we shall place orders _ you _ large quantities. 2)We have received your enquiry _ October 10 _ TV sets. We are sending our quotation along _ the catalogue _ your reference. 3)We have learned _ ABC company that you a

12、re one of the leading manufacturers specializing _ digital cameras.,4)We regret that we are not able _ supply the goods you ordered because they are _ of stock at present, but we assure you that we will revert _ this matter when they are available. 5)We look forward _ your early reply.,2.Complete th

13、e following sentences in English. 1) To acquaint you with the products we export, 我们现给你方航邮产品目录三份。 十件样品已经另邮寄出。 我们现附寄两份价格表。 2) Please quote 最优惠的香港到岸价。 伦敦离岸价,含我方3%佣金。 100打男士衬衫最低价。,3.Translate the following message into English. 我们从BHT公司得知贵公司AL326型号漆料(paint)质量很 好,畅销世界。 我公司是中国最大的化工产品进口商之一,在该行业已经 有20多年的经验

14、了。 现寄去询价单一纸,希望贵方报大连最低到岸价含我方2% 佣金,标明最早船期和可供数量。为方便我方了解贵方全部 产品,请立即航邮6份产品目录. 若贵方报价具有竞争力,我方拟大量定购。 盼早复。,Key to exercise 3:,We learn from BHT Corp. that your paint No.AL326 is good in quality and enjoys fast sales all over the world. We are one of the biggest importers of chemicals in China, having experie

15、nces in this line for more than 20 years. We are enclosing a sheet of /(an) enquiry, hoping that you could quote the lowest CIF Dalian, including our 2% commission, stating the earliest date of shipment and the quantity available. To acquaint us with all your products, please airmail 6 catalogues immediately. If your price is competitive, we will place large orders with you. We look forward to your early reply .,4.Letter writing ( homework ).,Background: A businessman from U.K makes an enquiry for walnutmeat .From internet, he has learned that you lie within

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