《邮件英文格式》PPT课件.ppt

1、How to write an email in English？,Clarity, conciseness and being correct are the keys 清晰、简洁、无误，是写英文电邮的关键。 一般，英文电子邮件包括以下4个部分： Subject line 主题 Salutation 称谓 Main point 正文 Closing 结尾 其最重要的部分是主题，英文邮件的主题注意不超过35个字母。一般来说，只要将位于句首的单词和专有名词的首字母大写即可。 Dear Mary, This is Tom. Look forward to seeing you soon. Best

2、 regards, Tom Yu （每段开头无需空格，都要左对齐),Subject line邮件主题 邮件主题要简明扼要，讲清楚你这封邮件的主要内容/目的。 Make sure the subject line is simple, specific, but catchy. Remember always that professionals may receive hundreds or more emails per day, the more specific and appealing the subject is the more easier is to connect it w

3、ith ones personal work. 邮件主题尽量保持简单、明确，但一定要抓人眼球。你要知道，专业的工作者每天会接收上百封邮件，你的邮件主题越简单明确、越能吸引他的注意。 Salutation称谓 在邮件正文的开头，一般要加上礼貌称谓。具体的称谓用词，视收件人和你的关系而定。 1、Friends and colleagues 写给朋友/同事 在给朋友或普通同事写电邮时可以直接用“Hi”开头，如果你和ta关系不错，也可以用“Hello”或者“Hello Tom”这种表达来开头。 2、For acquaintances 写给一般熟人 如果你知道收信人的名字，可以用“Dear Mr Jon

4、es”或“Dear Ms Jones”来开头，对于不知道对方是否已婚的女性收信人，用“Ms”来代替“Miss”或“Mrs”比较保险。,3、Formal emails 正式邮件 如果你不知道收件人的名字，可以写“Dear Sir”或者“Dear Madam”，如果你连对方的性别也不知道，可以直接写“Dear Sir/Madam”。 4、Writing to a group of people 收信人不只1个 如果你的收信人不只1个，那么你可以写“Dear customers”或者“Dear partners”。 如果你的收信人们和你是同一个公司或部门的，可以用“Dear All”, “Dears

5、”, Dear colleagues，或者说“Hello everyone”。 5、Writing to a group of bosses in your company 写给自己公司的几个老板 给老板们写电邮，用Dear Managers, Dear Directors或者Dear Board members。（经理、主任、董事会成员） 6、No greeting不写称谓 这种情况经常出现在公司内部邮件中，同事们之间快速电邮沟通。这种形式的电邮，更像是使用电话的作用。这种情况下就不需要写称谓了，直接写事情就可以啦。,Main Point 邮件正文 Your first sentence s

6、hould tell the reader what your email is about. Here are four of the most common reasons for writing an email, along with some sentences you can use to start: 邮件正文的第一句话，你需要告诉收件人这封邮件的主要内容是什么。下面列举了几种常见的、不同目的的电邮类型，以及相应的句式表达： 1. Replying to a previous email 答复别人此前发来的邮件 Thanks for the information. Thanks

7、 for your phone call. Thanks for getting me the figures. 2. Giving brief updates 简单同步事项进展 Just a quick note to tell you Just a quick note to let you know Just to update you on,3. Changing plans 计划变更 Sorry, but I cant make the meeting tomorrow. Sorry, but I wont be able to meet you next week. Sorry,

8、but something has come up and I cant meet you for lunch. Your first sentence should only have one theme. For example, your reason for writing may be to ask for help, or to share some information, or to ask a question. Your first sentence for these different situations could be: 第一句话只能有一个主题。比如说你写电邮是想

9、寻求对方的帮助，或者分享某些信息，或者询问一个问题。那么对不同目的的邮件，你的第一句话应该是这样的： Have you got a few minutes to help me with? 你能抽点时间帮助我吗？ Just wanted to let you know 只是想知会到你 Regarding X, can you tell me if? 关于X事，你能告诉我是否吗？,If you have more than one reason for writing, give each reason its own paragraph. It doesnt matter if your pa

10、ragraph is only one line long. In fact, the extra space helps your reader to understand you have more than one reason for writing. 如果你写电邮的目的不只一个，那么每件事要有单独分段。如果某一段只有一个句子，那也没关系。因为回车空行可以帮助收信人迅速了解，你的邮件沟通的不只是一件事。 Closing邮件结尾 在邮件结束之前，再次对收件人表示感谢。比如，你可以用这些表达： “Thank you for your consideration.” 多谢关照。 “Shoul

11、d you have any questions, please feel free to contact me.” 有任何问题，请随时联系我。 I look forward to hearing from you. 期待您的回信。 最后的最后，你还需要在你的名字落款前，加上一个beautiful closing. 也就是文末的客套话啦。具体用哪种英文表达，也视你和收信人的关系而定：,1、Formal正式 Yours sincerely, Yours faithfully, 2、Semi-formal半正式 Kind regards, Regards, Best wishes, 3、Infor

12、mal非正式 Love from, Take care, All the best, 好了，写英文电子邮按照上面的套路就可以啦！要知道，一封professional电邮可以为你加分不少哦！下面就来看看English Email中的加分项： How to write better emails？ 1. Use a descriptive subject line. 在邮件主题中写一些描述性的关键词 尽量简明扼要地写清楚重要信息，比如你可以写“Meeting at 10am about pay rise”，这样把会议时间、主题等关键点都交代清楚了。尽量不要写“Urgent”这样抽象空洞的主题词。

13、回复邮件时也要注意重新写主题，而不是用邮件系统自带的Re: or R:R:。 2. Keep your emails short.邮件尽量简短 Try to keep to only one point in each email. If necessary, you can send more emails on different points. If you write a descriptive subject line for each email, its easier for your reader to understand the content of your email.

14、 尽量在一封邮件中只包含一个主题。如果有必要的话，多件事可以分开发几封不同的邮件。,3.Go Straight to the Point直奔主题 If you put the important point up front, your email is more likely to get a timely response. If your question comes too far down, the recipient may not even realize that you need a reply. 若将邮件重点放到内容的开头，你将收到更加及时的回复信息。如果你的问题在邮件后头

15、，收信人可能都不会意识到你在等他回复。 1. I am writing to confirm/enquire/inform you. 我发邮件是想找你确认/询问/通知你有关 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3. As I mentioned earlier about. 在先前我所提到的关于 4. As indicated in my previous e-mail. 如我在之前邮件中所提到的 5.

16、As we discussed on the phone. 如我们上次在电话中所说的 Dont send heavy attachments.不要放容量过大的附件 If possible, send a zip file, or give web addresses where your reader can find information. 如果可以，尽量把附件中的文件压缩一下、或者给一个下载（网盘）地址。 All right, there are two examples as following: Be careful what you write in your email. 注意你

17、邮件里所写的内容 Try to make your emails informative and polite. 邮件行文尽量保持信息充分、礼貌周到。,example (送样品) Dear Mr. Tony, Im now writing to inform you that the samples that you requested were sent by Federal Express today. In the mail, Ive also enclosed a price list and color swatches. Please inform me at your earliest convenience as soon as they arrive. Thanks a lot! Im looking forward to your earliest response. Your sincerely, BBC Company example Dear Sirs, I really apprec