examing the travel document

1、上海交通职业技术学院 民航服务英语口语教程Unit 13 Examining the Travel Documents Part One: Warming-upl At the check-in counter youll meet many passengers who take their travel documents and their belongings for check in. There are some situations which require your patience and skills. Discuss in pairs and tell your cla

2、ssmates how you handle the following situations. DiscussionA passenger is holding a Japan airlines ticket to Tokyo. Unfortunately there are no Japan airlines flights to Tokyo today. Is it possible for a passenger to take other flights to Tokyo today? What should he do?A passenger is holding a China

3、Eastern Airlines ticket to Hong Kong. He wants to fly there today but he hasnt got a seat yet.A passenger has just arrived at the airport for his flight MU567 to Singapore. Unfortunately he missed the check in and his flight.You notice that your passenger hasnt got any visa to Bangkok for a short vi

4、sit.Flight MU5105 to Beijing has been delayed because of sudden change in schedule. The flight is waiting for some VIPs. Part Two Dialogues in Situation Dialogue A: Confirming a Seat at Check-inlI leave the return portion open.lI hurried to take your flight.lYou may go the security check and then to

5、 the departure hall ready for boarding.lYour travel documents are in order.lYour flight will be announced 30 minutes before the departure time.lWould you mind putting your baggage on the conveyor belt. Heathrow Airport Guide London Heathrow Security CheckslEnhanced security measures means that check

6、ing in can take longer than it used to. It is advised that you arrive at the airport in plenty of time:lInternational flights - check in 2 hours prior to departure lEuropean flights - check in 2 hours prior to departure lDomestic flights - check in 1 hour prior to departure Dialogue B: Reminding Sta

7、ndbylShow-uplVacant seatlName cardlFully bookedlFully occupiedlPut your name on the waiting listlPut you on standby Dialogue C: Ticket EndorsementlFor an urgent businesslAir China honors Japan Airlines ticketslEndorsementlA written authorizationlGo to that counter further along the concourse on your

8、 right. JAL : A Profile Japan Airlines International Co., Ltd.lCompany Activities lScheduled and non-scheduled air transport services; Aircraft maintenance services;Other businesses relating to air transport and aircraft maintenance. Dialogue D: No Visa On the PassportlAccording to the visa requirem

9、entslObtain a visalU.S. embassy lDeportlCitizen of Australia U.S. Embassy and Visa A visa is issued by a U.S. Embassy or Consulate. A visa entitles the holder to travel to the United States and apply for admission; it does not guarantee entry. An immigration inspector at the port of entry determines

10、 the visa holders eligibility for admission into the United States. Who needs a visa?lAnyone who is not eligible to enter the United States visa free under the Visa Waiver Program (VWP), or is not exempt from the visa requirement. Please note: Travelers born in the United States and those who hold d

11、ual citizenship with the United States must enter and depart the United States on U.S. passports. /cons_new/visa/index.htmllWhat type of visas are available?Nonimmigrant Visas Immigrant Visas Immigrant VisaslAn immigrant visa is required of anyone who wishes to enter the Un

12、ited States to reside there permanently, whether or not that person plans to seek employment in the United States. U.S. immigration law provides for the issuance of immigrant visas in four general categories: immediate relatives, family based, employment based and Diversity Immigrant Visa Program, k

13、nown as the green card lottery. Nonimmigrant VisaslThe following provides information on visa requirements for travelers to the United States who wish to visit, work or study for a temporary period. The type of visa required will depend on the purpose of your travel. Many travelers seeking to enter

14、the U.S. for business or tourism for less than 90 days will be eligible to travel to the United States visa free under the Visa Waiver Program. Visa Services lImportant Security NoticelPlease do not bring mobile phones or any electronic devices, such as Blackberries, iPods, or PDAs as they are not a

15、llowed within the Embassy. lDo not bring large bags, such as backpacks, suitcases or packages to the interview as there are no storage facilities on Embassy grounds. Click on the following PDF file for a list of Left Luggage storage facilities. lApplicants are required to queue outside even in incle

16、ment weather. Please, therefore, do not arrive at the Embassy more than 30 minutes before the scheduled appointment time. lOnly applicants with appointments will be admitted into the Embassy. Exceptions will be made only if the applicant is under 18, if the applicant requires an interpreter or if th

17、e applicant is disabled and requires assistance. The parent or guardian, interpreter or carers name must be on the appointment list. Local authorities will not permit anyone to wait outside the Embassy, so please do not bring anyone else with you. lApplicants who do not follow these instructions wil

18、l experience considerable delays at the security check point which could result in the interview being cancelled. American EmbassylUS Consulate 美国领事馆 l1469 Huaihai Zhong Lu near Wulumuqi Zhong Lu淮海中路1469号 近乌鲁木齐中路l6433-6880lshanghai-ch.usembassy-IRCSlOpen Mon-Fri 8:30am-11:30am; 1:30pm-4:30pm About t

19、he ConsulatelU.S. Consulate General in ShanghailThe main Consulate General building is housed in an early Twentieth Century mansion located in the French Concession of the city at 1469 Huai Hai Zhong Road. Designated a historical landmark, the stately mansion is reputed to be originally owned by the

20、 Finance Minister in the Qing Dynasty Government and one of Chinas more prominent entrepreneurs. The Consulate General also as offices in the Westgate Mall and the Shanghai Centre on Nanjing West Road. lThe U.S. Consulate in Shanghai strives to promote U.S policy and achieve greater understanding of

21、 U.S. policies and values in Shanghai and in Anhui, Zhejiang and Jiangsu Provinces. The Consulate also helps American lawmakers, policy makers and opinion makers and stay informed about the environment in this most dynamic region of China.Among the Consulates key missions are to advocate U.S. trade

22、policy goals, support WTO implementation and market-based reforms and encourage a more rules-based governing system. To achieve these goals the U.S. Mission works with local government leaders, academics, think-tanks, journalists and students. lIn addition, the Consulate handles hundreds of visa non

23、-immigrant visa applications daily, providing the vast majority of applicants the opportunity to visit the U.S. for education, business, tourism, or family visits. The Consulate also serves more than 8,000 American citizens living in the consular district, providing information and both routine and

24、emergency services. The American Embassy in Chinal美国驻华大使馆美国驻华大使馆朝阳区秀水北街3号 北京, 中国 100600电话: 86 10 6532-3431 l美国驻上海总领事馆地址电话美国驻上海总领事馆地址电话中国, 上海市, 淮海中路1469号. 邮编: 200031电话: (86-21) 6433 - 6880 传真: (86-21) 6433-4122l美国驻成都总领事馆地址电话美国驻成都总领事馆地址电话领事馆路4号 成都，四川省，中国 610041 电话: (28) 8558-3992, 8558-9642 传真: (28) 8

25、558-3520电子邮件: l美国驻广州总领事馆地址电话美国驻广州总领事馆地址电话中国广东省广州市沙面南街1号 邮编510133电话: (86-20) 8121-8000 传真：(86-20) 8121-9001l美国驻沈阳总领事馆美国驻沈阳总领事馆中国，沈阳市和平区十四纬路52号。邮编: 110003电话: 24-2322-1198 传真: 24-2322-2374 Dialogue E: Passport ExpiredlThe expiration date is Sep. the 10th.lI will get my superviso

26、r. TermslEndorsementlConcourselU.S embassylDeport lExpiration datelTerminal Concourse: airport facilitieslAn airport concourse is a large open area for the gathering or passage of crowds. Travelers walking through airport concourse Port of Polandhttp:/ Port of Poland Terminal building Terminal Part

27、Three : Language PracticelSituational Responses-1lMr. Wang wants to go to Hong Kong. He has got a China Eastern Airlines ticket but has not reserved his seat yet. He goes to the check-in counter for a seat but is told that the flight is fully occupied. The agent recommends him a standby, for there m

28、ay be a last minute cancellation. (At Air China check-in counter)lP: Hello. Id like to check in for your flight to Hong Kong.lA: _.lP: Here is my passport. Ive got a ticket but havent confirmed my seat yet. Are there any seats available on your flight to Hong Kong?lA: _.lP: What a shame! I must leav

29、e today. Is there any other way to help me out?lA: _.lP: Thats good. I like your idea. I hope there is a last minute cancellation.lA: _.lP: My name is Wang Wei. Ill be back about 30 minutes before flight departure.lA: _.lP: Heres my mobile phone number. Im expecting your call. Part Three : Language

30、Practice Situational Responses-2 Mr. Blake bought an Air China ticket in Beijing Office on FlightCA937 to London for next Thursday. This morning he received an E-mail from his parents who asked him to come back two days earlier. That means he should start his journey the day after tomorrow, next Mon

31、day. Air China has no flights on Monday. Mr. Blake wants to take Lufthansa flight to London, but he is asked to get an endorsement from Air China. (At Lufthansa check-in counter)lP: Morning, sir. Is this the check-in counter for Lufthansa flight to London?lA: _.(seats available) P: May I have a seat

32、 on your flight?lA: _(check the ticket and passport)lP: Im holding an Air China ticket. They dont have a flight today. I want to take yours. Do you handle the ticket?lA: _(honor an Air China ticket but need an endorsement)lP: Why do you need an endorsement of Air China? lA: _(get a permission from the designated carrier of Air China)lP: I see. Do they have an office at the airport?lA: _(have a representative at the airport) Part Four Communic