酒店术语按字母排序

1、文档编码 : CO4E5M2G4O7 HY8H10G5G1K7 ZJ1V9I9Q10T2Alphabetical Acronyms 按字母排序 ADR AverageDaily Rate.The average realised price per room sold in a hotel or channel.Totalrooms revenue divided by total rooms sold 日均房价：在酒店或其他渠道的平均销售房价；总房间销售额除以销售房间数 Affiliates Independentinternet sites whoprovide a click-throu

2、gh link to group owned website andreceive a commission when a booking is made 联盟网页：独立的网站供应集团网页的链接,从而由此得到的预定 ANZSP Australia,New Zealand and South Pacific 澳大利亚,新西兰和南太平洋 APRM Asia-PacificRisk Management 亚太地区风险治理 ARI AverageRate Index Calculatedby dividing the hotel saverage room rate by the average of

3、 the competitor set market rate 平均房价指数：酒店平均房价除以市场同期竞争者平均房价 BAT Forecast BusinessAlignment Team Forecast 商业联盟估计 最新范本 ,供参考！ 第 1 页,共 6 页BCE BrandedConsumer Experience 品牌来宾体验 BFR BestFlex Rate 最优上门散客价 BTA BusinessTravel Agent - the same as TMC 商务旅行旅行社 C&I Conferenceand Incentive 会议和嘉奖 Travel Management

4、Company Thetwo sales segments relating to conference and incentive group travel CAM CapitalAsset Management 资本资产治理 CAP ComplianceAssurance Process. 担保依法纳税措施 CAPEX CapitalExpenditure 资本支出 最新范本 ,供参考！ 第 2 页,共 6 页CCA Capitalconstruction authorization 基本建设批准 CMH CompanyManageHdhotels that are ownedand op

5、erated hotels, and thoseoperated under management agreement 酒店治理公司：包括自行经营酒店方和酒店治理方 Competitive Set GMdefined local hotels usually four or five with which a particular hotelcompetes 竞争对手 Confirmation Thepercentage of offered calls in a CROthat actually turn into bookings. 确认预定百分比 COO ChiefOperating O

6、fficer 首席营运官 COS/COGS Costof Sales or Cost of Goods Sold 销售成本 CPC 最新范本 ,供参考！ 第 3 页,共 6 页CustomerProfit Contribution.The revenue supplied by a customer in ayield contribution model, minus the cost undertaken to service, complete thesale and the displaced revenues Displacement is a measure of demandth

7、at was declined as a result of accepting this business. 客户利润奉献 在收入奉献模型中, 来自客户的收入减去所发生的服务成本, 就得到销售与因 业 务 替代分流的总利润其中所谓的替代分流是指由于使用本业务而削减的对其 它业务的需求 CRM ClusterRevenue Manager.A Revenue Manager with responsibilities for more than one hotel 区域收益治理经理：其职责超过 1 家酒 店 CRO CentralReservations Office 中心订房办公室 CROC

8、CE CashReturn on Cash Capital Employed 使用资本额的现金收益 CRS CentralReservation Plus being rolled out globally replacing Holidex andGlobal II 中心预定系统 CSA ControlSelf-Assessment online internal control questionnaire 最新范本 ,供参考！ 第 4 页,共 6 页内部把握自我评估 CSS CentralShared Services 中心共享服务 CTP Contributionto Profit Th

9、ehotel scontribution to group Profit Total of management and incentive fees 收益奉献：酒店提交给集团的收益（包含治理费和提成） ECS ElectronicCommission Services.The group that manages our outsourcing partner and internalsystems which makesure travel agent commissions are paid by our hotels theTACP programme 在线佣金服务系统 EEO Equ

10、alEmployment Opportunities 均等就业机会 EMEA Europe,Middle East and Africa 欧洲,中东和非洲 EMERO TheEMEA Central Reservations Office call centre located in Amsterdam. 最新范本 ,供参考！ 第 5 页,共 6 页位于阿姆斯特丹的欧洲,中东,非洲中心预定办公室 EOWA EqualOpportunity Woman Agency Australia Only 妇女均等就业机会机构（仅在澳大利亚） ERT EmergencyResponse Team 紧急反应

11、小组 ES EmployeeSurvey 员工中意度调查 FAM Financeand Asset Management 1 of 8 business units. Responsible for corporatemanagement reporting, external financial reporting, Tax, Treasury, IR capitaland project appraisals 财务及资产治理：对企业治理报告负责,外部财务报告,税收,财政,风险资本 和项目评估 FIS FranchiseInformation System 加盟信息体系 Flow-through Thepercentage of change in revenue that flo