office项目服务报告lesaffre cloud service monthly report-dec

1、Lesaffre Office+ Cloud Service Monthly Report2015 Lenovo Internal. All rights reserved.Lenovo Managed ServicesDec 20152015 Lenovo Internal. All rights reserved.AgendaOverviewExchange Cloud ServiceLync Cloud Service SharePoint Cloud Service 2015 Lenovo Internal. All rights reserved.OverviewExchange a

2、nd Lync Cloud Service go-live on 1 Dec, 2015Email optimization service International email Relay and Spam Service go-live on 20 Dec. 2015SharePoint Platform is ready to be customized 303 Lesaffre end users are using Exchange and Lync service24622 Message received and 78113 Message sent by Exchange P

3、latform by the end of 31 Dec, 20153628 registration on Lync Platform by the end of Dec, 2015, including 550 Peer to Peer Diagnostic, 354 IM Diagnostic, 96 Call Diagnostic, 28 Video Diagnostic, 64 File Transfer Diagnostic, 41 Conference MeetingExchange and Lync Platform availability is 100% and all S

4、LAs were met in December, 20152015 Lenovo Internal. All rights reserved.Exchange Cloud ServiceExchange Platform StatusMessage Traffic TrendUndelivered Message TrendUndelivered Message Analysis 2015 Lenovo Internal. All rights reserved.Exchange Platform StatusExchange Platform Availability: 100%2015

5、Lenovo Internal. All rights reserved.Message Traffic Trend2015 Lenovo Internal. All rights reserved.Undelivered Message Trend2015 Lenovo Internal. All rights reserved.Undelivered Message From Lesaffre.fr2015 Lenovo Internal. All rights reserved.Undelivered Message Analysis内部邮件退信Internal Undelivered

6、Message（Receiver include .cn）Error Description：Remote Server returned 550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not foundCause Analysis：the old LeagcyExchangeDN is still existed in outlook since the exchange migration completedSolution：provided the TIPs to instruct end user to clear the Auto-Match cac

7、he in Outlook外部邮件退信external undelivered message（Receiver is external mail address）Error Description ：Message size 13259795 exceeds size limit 10485760 of server 29Cause Analysis ： Message size of Lesaffre is less than 10M but exceeds size of external mail serverSolution ：Most of message si

8、ze of other mail server is limited 10MError Description ：550 :user not exist (in reply to RCPT TO command) Cause Analysis ：the wrong spelling mail address when the end user sending the mailSolution ：Input the correct the mail address2015 Lenovo Internal. All rights reserved.Lync Cloud ServiceLync Pl

9、atform StatusLync User Registration ReportLync Peer-to-Peer Activity SummaryLync Conference Summary2015 Lenovo Internal. All rights reserved.Lync Platform StatusExchange Platform Availability: 100%2015 Lenovo Internal. All rights reserved.Lync User Registration Report2015 Lenovo Internal. All rights reserved.Lync Peer-to-Peer Activity Summary2015 Lenovo Internal. All rights reserved.Lync Conference Summary201