城市轨道交通客运服务英语-第五章-Platform-Service

Project5PlatformServiceProjectObjectivesTounderstandthebasictermsonplatformservice;Tounderstandtheimportanceofplatformservice;Torealizethedifficultiesandvarioussituationsonplatformservice;Tomasterthesentencepatternsrelatedtoplatformservice;Tosimulatevariousdialoguesonplatformserviceaccordingtodifferentsituations.ⅠPracticeandLearnⅡ2ListeningComprehensionⅢReadandLearnⅣFeaturesofScientificArticleCONTENTSSectionⅠPracticeandLearnMiniTalksWordsandExpressionsDialoguesExercisesExercisesⅠPracticeandLearnⅠPracticeandLearnMiniTalksInthefollowing,thereare5minitalks.Pleasepracticethe5minitalkswithyourpartnerandtrytorememberthepatternsofthedialogues.1.YourTicketHasInadequateValueA:Excuseme,Sir!Ican，tenterintotheplatformbyusingmycard.Couldyouhelpmetoseewhat，swrongwithmycard?B:Surely!Letmecheckyourcardinthissmalldevice.Oh,yes!Itisbecausethereisn，tenoughmoneyinyourcard,Madam.Youcanbuyaticketatthewindowoverthere,ortopupyourcard.A:Youmeanthereisnotenoughvalueinmycard?B:Yes,Madam.Nowyouhavetwochoices:buyaticketatthewindowoverthere,ortopupyourcardhere.A:OK.Thenput50yuanforme,please.Thankyouverymuch!ⅠPracticeandLearnMiniTalks2.HereistheWheelchairA:Excuseme,Sir.Couldyouhelpmysickmotherwithme,please?Sheistoosicktowalk.B:Surely!Waitaminute,please!Letmegetawheelchairforyou.A:Thankyousomuch!Isitfree?B:Yes,itisfreeofcharge.Granny,takeasitinthewheelchair,please.A:Thanks!It，smuchmoreconvenient.Thanksalot!B:Youarewelcome!ⅠPracticeandLearnMiniTalks3.YourLuggagesareHeavyA:Goodmorning,Madam!Yourluggagelooksveryheavy.CouldIcarrythemforyou?B:Thankyou,Sir.IjustcomefromXi，an.Thecityisfarfromhere,soIhavetakenmuchluggage.A:Noworries!It，smypleasuretohelpyou.IsitthefirsttimeyoucometoTianjin?B:Yes,itis.Tianjinisaverybeautifulcityandthepeopleherearekind.A:That，sfine.ThenwelcometoTianjin!B:Oh,thankyou!A:Iputyourluggageinthewaitingarea.YoucansithereuntilyourMetrocomes.B:Thanksalot!ⅠPracticeandLearnMiniTalks4.WhereistheMetrotoShuanglinStation?A:Excuseme,Sir.CouldyoutellmewhereIcanfindtheMetrotoShuanglinStation?B:Sure!YouseethisMetroisgoingtoLiuyuanStation.TheMetrogoingtoShuanglinStationisontheothertrack.Youhavetogodownthestairsandwalkupstairs,thenyouwillseethewaitingareaforyourMetro.A:Godownstairsandthenupstairs.Iknownow.Thankyou!B:Noworries!Seeyou!A:Seeyou!ⅠPracticeandLearnMiniTalks5.MayIStayinVIPlounge?A:Excuseme,Sir.IsthereanyplaceinthisstationthatIcouldbuyacupofcoffeeandrelaxforawhile?B:Yes,Sir.WehaveVIPloungejustoverthere.Ifyougoalongthisway,thenyouwillseeit.Itisnearthegatethere.A:ButI，mnotVIPhere.CouldIstayintheloungethen?B:Don，tworry,please!Youcanbuythecoffeeandstayinsideaslongasyouwish.A:Thankssomuch!ⅠPracticeandLearnWordsandExpressionsValue价值wheelchair轮椅Charge收费luggage行李Track铁轨，轨道VIP（VeryImportantPerson）贵宾Lounge休息室，候车室ⅠPracticeandLearnExercisesMakeminitalksaccordingtothefollowingrequirements,andthenactouttheminitalksthatyouhavemade,usingthepatternsoftheabovetalks.1.TotalkaboutthedisabledserviceinaMetrostationwithanofficer;2.TotalkabouttheVIPloungeinaMetrostationwithyourpartner;3.ToimitateapassengerwhohaslosthiswayintheMetrostation;4.TotalkabouttheluggageandwaitingareasinaMetrostation;5.TodiscusstheservicessuppliedinaMetrostation.ⅠPracticeandLearnDialoguesInthispart,thereisadialogue.Readthedialogueandthenfinishtheexerciseswithyourpartner.A:Excuseme,Sir!Thereisasenilewoman,sheslippedandhasbrokenherleg.Shecan，twalknow.B:Couldyoutellmewheresheis?A:She，sjustoverthere.Followme,please!B:（Seeingthewoman，sleg.）Herinjuryisserious.Madam,canyouwalknow?C:Ican，tmovemyleftlegandfoot.Ithinktheyhavebroken.Nowtheyareverypainful.B:Iwillcalladoctorforyou.Don，tworry,please.（Twominuteslater.Thedoctorhascome.）ⅠPracticeandLearnDialoguesD:Asshecannotmoveandwalknow,wehadbetterfindawaytohelpher.B:Luckilywehavefacilitiesforemergency.Wehavewheelchairsandotherfacilitiestohelpher.D:Thenlet，suseawheelchairtohelphermovement.Andtakehertothemedicalroom.A:Well,Iwillgotobringthewheelchair.Oneminute.（Twominuteslater.Thewheelchairhasbeenbroughtover.）B:Madam,don，tworry,please.Nowwewilltakeyoutomedicalroomandthedoctorwillexamyourlegandfoot.Hewillgiveyousomemedicinetorelieveyourpain.Andwehavecontactedyourdaughter,shewillcomesoon.C:Thankyou,officer!Andthankyou,doctor!HopeIcouldwalkhomemyselftoday.ⅠPracticeandLearnExercisesAnswerthefollowingquestionsaccordingtothedialogueandtrytomakedialogueswithyourpartner.1.Howmanypeopleareinvolvedinthisdialogue?2.Howdidthewomaninjure?3.Whohelpedherinthedialogue?4.Whowillcome?5.Whatfacilityismentionedinthedialogue?SectionⅡListeningComprehensionMiniSentencesListenandMatchListenandCompleteListenandAnswerMiniPracticeⅡListeningComprehensionⅡListeningComprehensionMiniSentencesListentothe10sentencesandtrytotranslatethesentencesintoChinese.1.PassengersarerequestedtocheckinandboardtheMetro.2.It，sboardingtimeforN98.3.Pleasepayattentiontothegapbetweentheplatformedgeandthecarriage.4.PleaseadjustyourfootstepswhileleavingtheMetro.5.Attentionplease.ThisisthebroadcastingstudioontheMetro.6.Wearearrivingatthestationandtheannouncementwillbeclosedwithin5minutes.7.TheMetroisleaving.Pleasefastenyourseatbelt.8.TheMetroisgoingtostart.Pleaseputyourluggagestable.9.Pleasepayattentiontoyourliquidluggage.10.Thereisticketcheckingattheexit.ⅡListeningComprehensionListenandMatchMatchtheEnglishsentencesinthefollowingwiththeirChinesemeaning.ⅡListeningComprehensionMiniPracticeListento10shortsentencesandanswerthefollowingquestions.1.WherecanyouhavemealsonaMetro?2.Whatkindoflunchboxdoesthemanwant?3.WherearethetoiletsintheMetrostation?4.IstheMetroveryfast?5.Howmanyloudspeakersarethereineachcarriage?6.CouldpassengerssmokeonaMetro?7.HowlongwilltheMetrobedelayed?8.Whatdrinkdoesthemanwant?9.Whathasthemanordered?10.WhereistheMetroleavingfor?ⅡListeningComprehensionListenandCompleteListentothepassageandthenfillintheblanksaboutwhatyouhaveheard.Metrosysteminabigcitymaybethe

systeminthecity.Everyday,millionsofpeopleand

takeMetrostogotodifferentplacesinthiscity.Someofthemaregoingtowork.Someofthemaregoingtoshopping

todosomeshopping.Someofthemaregoingtodealwith

affairs,maybetomeetsomespecialpersons.Andsomeofthem,inparticular,commuters,aregoinghometohavea

afteratiredworkingday.InLondon,thereisanoldladycalledMcCollumLawrence;justlikemanyotherpeople,shegoestoLondon

stationeveryday.However,shedoesn，ttakeanyMetrolikemostpeople.Sheisjuststandingontheplatform,listeningtothe

recordedbyOswalkLawrence,herhusbandwhohadpassedaway.“EverydayIcometothisstationtolistentohis

,”shesaid,“The

wasrecorded40yearsago.ButeverytimeIamlisteningtohisvoice,itisjustlikeyesterday.”NowtheLondon

stationisnotonlyfamousforitsoldhistory,butalsoforthemovingstoriesitowns.ⅡListeningComprehensionListenandAnswerListentothepassageagainandthenanswerthefollowingquestionsaccordingtowhatyouhaveheardintheMP3.1.HowmanydifferentnamesofMetroappearedintherecording?2.DoyouthinkaMetrosystemisthebiggesttransportationsysteminacity?Why?3.HaveyoutakenanyMetro?Whydidyoutakeit?4.WhatdopeopleusuallydobyMetro?5.Whatisthestoryoftheoldlady?SectionⅢReadandLearnWordsandExpressionsNotesofthePassageⅢReadandLearnⅢReadandLearnInthissection,thereisapassage.Readthepassageandthenfinishtheexercises.MetroServicesAccordingtocurrentestimates,thenewMetrolinebetweentheNewHitechAreaandXikangroadcouldopeninSeptember2016.Whenthelineisopened,ninenewstationswillopen,andallofthestationsareinthesouthwesternarea.Thenewlinerunsentirelyunderground.TheopeningofthenewMetrolinehasmajorimpactsonbusservices.Atpeaktimes,theMetrowillrunbetweentheNewHitechAreaandXikangroadeveryfiveandahalfminutes.ⅢReadandLearnNineNewStationsNinenewMetrostationswillbeopened:XikangRoadStation,WujiayaoStation,TianjinTower,ZhouEnlaiandDengYingchaoMemorialHall,HongqiSouthRoadStation,WangdingdiStation,HuayuanStation,CollegeTownandNewHitechArea.Allstationentranceswillbewheelchairaccessible.Passengersafetyhasbeenakeyconsiderationinthedesignofthestations.Inaddition,eachstationhasaspecificarchitecturalthemethatreflectstheovergroundsurroundingsofthestation.ThenewMetrolinerunsentirelyunderground.YoucanreadmoreaboutthenewstationsontheMetrowebsite.ⅢReadandLearnⅢReadandLearnHowtheMetrowillOperateTheMetrowilloperateinLineOne:betweentheNewHitechAreaandXikangRoad.Metroservicewillbemorefrequentthanatpresent:onthejointsectionofroute,trainswillrunevery5andahalfminutesMondaytoFridayatpeaktimes.Theoperatinghourswillbeaboutthesameasatpresent.Servicewillbeginatabout5a.m.MondaytoFridayandSaturdays,andSundaysat6a.m.andendaround11:30p.m.ⅢReadandLearnMoreCompactUrbanStructureAlthoughtheMetrorunsunderground,ithasamajorimpactonwhathappensoverground.Inthesouthernarea,theMetrowillmeanasignificantlymorecompacturbanstructurearoundtheMetrostations.Largeconstructionprojectsareunderwayinthesurroundingsofalmosteverynewstation.ThemorecompacturbanstructureenablesmoreecofriendlytravelwiththetripchainsofanincreasingnumberofpeopleconsistingofwalkingorcyclingandtheMetro.ⅢReadandLearnⅢReadandLearnPark&RidePark&Ridefacilitiesforcarsandbikeswillbeconstructedatseveralstations.ThenumberofPark&Ridespaceswillfurtherincreasewhentheareasaroundthestationsarecompleted.Atthattime,peopleespeciallycommuterswillfeelmoreconvenienttoreachtheirdestinations.ⅢReadandLearnWordsandExpressionsⅢReadandLearnWordsandExpressionsⅢReadandLearn1.Metroservicewillbemorefrequentthanatpresent:onthejointsectionofroute,trainswillrunevery5andahalfminutesMondaytoFridayatpeaktimes.英文中的冒号常常表示解释说明，例如：Shecalledthisscheduleofactivitiesasherload：work,study,exercise,recreation,andsleep.她把这个活动的时间表称为她的负担：工作，学习，锻炼，娱乐和睡眠。Weneedsevenpeople:threestudents,threeengineers,andaprofessor.我们需要七个人：三个学生，三个工程师和一个教授。其次，冒号还可以用于数字时间的表示，如16:45或4:45p.m.。这句话可译为：地铁服务将比现在更频繁：在衔接路段上，火车将在周一至周五的高峰时段每5分半钟运行一次。NotesofthePassageⅢReadandLearn2.AlthoughtheMetrorunsunderground,ithasamajorimpactonwhathappensoverground.本句话中的“impact”是“影响”的意思。它的常用词组是hasa（good/bad）impactonsth.意为对……有（好的/坏的）影响。如：Financialcrisisalwayshasabadimpactonglobaleconomy.在英文中意为“影响”的词还有很多，如influence和effect。试比较下列句子：AndwhatistheeffectonU.S.domesticopinion?对美国国内的舆论有什么影响？Ifellundertheinfluenceofahistorymaster.我当时深受一位历史老师的影响。Hehashadtoeathiswordsaboutthecompanybeingrecession-proof.他不得不收回他说过的公司能免受经济衰退影响的话。课文中的这句话中还有2个反义词，即underground地下，overground地上。这句话可译为：虽然地铁在地下运行，但是对地上发生的事情有重大的影响。NotesofthePassageⅢReadandLearn3.Themorecompacturbanstructureenablesmoreeco-friendlytravelwiththetripchainsofanincreasingnumberofpeopleconsistingofwalkingorcyclingandtheMetro.本句话中的with用法较难，是“with+宾语+现在分词”的结构，with的介词宾语部分是“thetripchainsofanincreasingnumberofpeople”，而现在分词部分是“consistingofwalkingorcyclingandtheMetro”。with的复合结构的用法如下：复合结构“with+宾语+宾语补足语”是一个很有用的结构，它在句中主要用作状语，表示伴随、原因、时间、条件、方式等；其中的宾语补足语可以是名词、形容词、副词、现在分词、过去分词、不定式、介词短语等。如：（1）with+宾语+形容词：Heoftensleepswiththewindowsopen.他常开着窗睡觉。Don，tspeakwithyourmouthfull.不要满嘴巴食物说话。NotesofthePassageⅢReadandLearn（2）with+宾语+副词：Hestoodbeforehisteacherwithhisheaddown.他低着头站在老师面前。Hewaslyingonthebedwithallhisclotheson.他穿着衣服躺在床上。（3）with+宾语+介词短语：Shesaidgood-byewithtearsinhereyes.她含着眼泪说了声再见。Themanwasasleepwithhisheadonhisarms.这个人头枕着胳膊睡着了。（4）with+宾语+现在分词：Hefellasleepwiththelampburning.他没熄灯就睡着了。Iwon，tbeabletogoonholidaywithmymotherbeingill.因为妈妈有病，我无法去度假。NotesofthePassageⅢReadandLearn（5）with+宾语+过去分词：Hesattherewithhiseyesclosed.他闭目坐在那儿。Alltheafternoonheworkedwiththedoorlocked.整个下午他都锁着门在房里工作。（6）with+宾语+动词不定式：Ican，tgooutwithalltheseclothestowash.要洗这些衣服，我无法出去了。WithsuchgoodcadrestocarryouttheParty，spolicywefeelsafe.有这样的好干部执行党的政策,我们感到放心。（7）with+宾语+名词：Hediedwithhisdaughteryetaschoolgirl.他去世时，女儿还是个小学生。这句话可译为：越来越紧密的城市结构促进了更加环保的旅行方式，使越来越多的人走路或骑自行车和乘地铁旅行。NotesofthePassageⅢReadandLearn4.Largeconstructionprojectsareunderwayinthesurroundingsofalmosteverynewstation.这句话可译为：几乎每个新车站周围都有大型建筑项目正在进行中。本句话中的“underway”的意思是“在进行中的”。“surrounding”意为“环境”的意思，相当于environment。5.Atthattime,peopleespeciallycommuterswillfeelmoreconvenienttoreachtheirdestinations.本句话中的“commuter”意为someonewhotravelsregularlyfromhomeinasuburbtoworkinacity，即“（远距离）上下班往返的人、通勤者”的意思。例如：Sheaccidentallysteppedonhisfootonacrowdedcommutertrain.她在拥挤的通勤列车上不小心踩到了他的脚。NotesofthePassageⅢReadandLearnExerciseⅠReadthepassageandthenanswerthefollowingquestions.1.Whichcitydoesthepassagereferto?2.WhenwouldthenewMetrolinebeopened?3.Whatisthemeaningof“eco-friendlyenvironment”?Andwhatisthemeaningof“junction”?4.Doyouthinkthatrailwaylinesneedsjunctionsorcentralstations?Why?5.WhymanyMetrolinesarebeingconstructed?6.CouldyoutalkabouttheMetrosandMetrolinesinyourhometown?NotesofthePassageⅢReadandLearnExerciseⅡFillouttheblanksaccordingtothepassage.Accordingtocurrent

,thenewMetrolinebetweentheNew

AreaandXikangRoadcouldopeninSeptember2016.Whenthelineisopened,ninenewstationswillopen,andallofthestationsareinthesouthwesternarea.Thenewlinerunsentirely

.TheopeningofthenewMetrolinehasmajor

onbusservices.Atpeaktimes,theMetrowillrunbetweentheNewHitechAreaandXikangRoadeveryfiveandahalf

.Ninenew

stationswillbeopened:XikangRoadStation,WujiayaoStation,TianjinTower,ZhouEnlaiandDengYingchaoMemorialHall,HongqiSouthRoadstation,WangdingdiStation,HuayuanStation,College

andNewHi-techArea.Allstation

willbewheelchairaccessible.Passenger

hasbeenakeyconsiderationinthedesignofthestations.Inaddition,eachstationhasaspecificarchitecturalthemethatreflectstheovergroundsurroundingsofthestation.ThenewMetrolinerunsentirely

.YoucanreadmoreaboutthenewstationsontheMetrowebsite.NotesofthePassageⅢReadandLearnExerciseⅢChoosethebestwordstocompletethefollowingsentences.1.Metrosalwaysrun

.2.ByMetro,

areeasiertogettotheirworkingplaces.3.TheninventionofMetrohasangreat

onhumandevelopment.4.TheconstructionofMetrosshouldconsider

environment.5.OneoftheprimarystepofconstructingaMetrolineishowto

it.6.Nowadays,thereisanincreasingnumberofMetrolinesemerginginthe

area.7.Metrosmakeacitymore

.8.Whenpeople