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SpeakwithWisdom—VerbalCommunicationandInterpersonalEngagement第1题"Doyoumindloweringthevolumeofthemusic?"isalow-powerspeech.()第2题Mutualunderstandingisthepremiseofsuccessfulcommunication.()第3题Allproblemscanbesolvedthroughcommunication.()第4题Thedefinitionoflanguagefromtheperspectiveofsocialfunction:itisthemostimportanttoolforhumanthinking,communication,andculturalcarrier.()第5题Whenfamilymembersgathertogether,newwaysofcommunicationwillemerge.()第6题Opencommunicationandjointdecision-makingproducebetterresultsthanhigh-pressureauthorityandrefusaltoengageinopendialogue.()第7题Asacommunicationexpert,youshouldhavetheabilitytochooseappropriatebehaviors.Youshouldchoosebehaviorsaccordingtothesituation.Whichofthefollowingaspectsisnotaselectioncriterion?()AItdependsonyourpurposeBConsidertheaudienceCLookatthecontextDItdependsonhowyouknowotherpeople第8题Whatisthesituationthatthequestion"Areyoutallorshort?"iseasytocausemisunderstandinginverbalcommunication?()AAmbiguouslanguageBabstractlanguageCRelativetermsDStaticevaluation第9题WhattypeofleaderwasSteveJobs?()AAcriticalleaderBAnanxiousleaderCAdata-drivenleaderDAnemotionalleader第10题Oneoftheimportanttypesofrelationalcommunicationis(),whichmeansthedegreetowhichpeopleappreciateandlikeeachother.AsenseofrespectBsenseofintimacyCimmediacyDsenseofcontrol第11题Choosetheitemthatisapersonificationsentence()AThreecobblerswiththeirwitscombinedequalZhugeLiangthemastermind.BTheperformancewonthunderousapplausefromtheaudience.CNomatterhowfastalieruns,itcannevercatchupwiththetruth.DWildfirescannotburnitout;springwindsbringitbacktolife.第12题Whatisthebestwaytobreakthe"regret"pattern?()ASetabottomlineBKeepobservinguntiltheendCMakeachoiceassoonaspossibleDFollowthosewhodowell第13题Whichofthefollowingstatementsisincorrect().ACommunicationcanbeapurposelessbehaviorBCommunicationcanalsobeapurposefulbehaviorCCommunicationcanbecopiedDCommunicationcannotbereversed第14题Howlongisasuitabletimeforcareerplanning?()A1-3yearsB2-4yearsC3-5yearsDMorethan10years第15题Whichofthefollowingisnotawaytostimulatecustomers'purchasingdesire?()AUsingpressingtacticsBStimulatingcustomers'purchasingdesirethroughdisplayCStimulatingcustomers'purchasingdesirethroughsufficientreasoningDStrengtheningemotionsforcustomers第1题Asymbolisasignormarkagreeduponbyallmembersofasocietytorepresentacertainmeaning.()第2题Everyonespeakswithmanypersonalcharacteristics,becausespeechispersonal.()第3题Languageisthesumofwhatpeoplesay.()第4题Whenapersonisinacertainsocialpositionandplaysacertainrole,allaspectsofsocietywillalsoputforwardcorrespondingrequirementsonhis"lines",believingthatheshouldsaywhatkindoflines,whichcanbecalled"roleexpectation"incommunication.()第5题Themethodofstimulatingtocloseadealandthemethodoffollowingthecrowdtocloseadealarebothwaystograspthefinallinkofcustomertransactions.()第6题Speakingrequireschoosingtherighttime.Whatmattersisnotwhathasbeensaid,butchoosingtheappropriateopportunitytospeakandexpressone'sposition.()第7题Mostofourbasicphysiologicalneedsandmentalhealthalsodependonothers.()第8题Peopleinsecondaryrelationshipsplaymultiplerolesandbringinmanypersonalinterests.()第9题Atwork,itisnecessarytodistinguishrightfromwrongclearly.Ifacolleaguemakesamistake,onemustmaketheotherpartybowandadmitthemistake.()第10题()Itisbelievedthatasignconsistsoftwoinseparablecomponents:thesignifierandthesignified.AJespersenofDenmarkBChomskyintheUnitedStatesCSwisslinguistSaussureDTheFiesofEngland第11题Inmodernenterprises,whatkindofsubordinatesdoleaderslike?()ASubordinateswithasenseofresponsibilityandmissionBSubordinateswhoobeytheleader'sordersCAndrewRowanhimselfDSubordinateswhocanmakedecisionsfortheleader第12题Accordingtorelevantsurveys,whatisthemainreasonwhymostpeoplequittheirjobsandleavethecompany?()AThecompany'ssalaryistoolowBNotgettingsufficienttrustandcareCBeingfiredforpoorperformanceinthecompanyDThecompany'spromotionspeedistooslow第13题Whenencounteringtasksassignedbyleadersatwork,whatshouldwedo?()AAcceptthemwillinglyBChooseaccordingtoone'sownsituationCDothemarbitrarilyDDoexactlyastheleadersays第14题Whatshouldbedonebeforepreparingforajobsearch?()AWaitpassivelyforajobtocomeBFindtherightpositioningandsortoutknowledgeCDressupwelltoimproveappearanceDAskparentsandrelativestohelpfindajob第15题()believedthatasignconsistsoftwoinseparableparts:thesignifierandthesignified.AJ.R.FirthfromBritainBNoamChomskyfromtheUnitedStatesCFerdinanddeSaussurefromSwitzerlandDOttoJespersenfromDenmarkChapterThree第1题Oneofthetechniquesofpraiseinverbalcommunicationisnottobestingywithyourcompliments.Whenothersdowellandspeaksense,weshouldnothesitatetogivepraise.Butifweseetheirmistakesandshortcomings,weshouldcriticizethemseverely.()第2题Whenyouencounteraquestionyoudon'tknowinverbalquestions,don'tanswerblindly.Youshouldbefrankaboutyourshortcomingsanddon'tpretendtoknowwhatyoudon'tknow,soasnottomakeafoolofyourself.()第3题Inordertotransformfromabiologicalpersontoasocialperson,oneneedstointeractwithothers.()第4题Mostofourbasicphysicalneedsandmentalhealthalsodependonothers.()第5题Peopleinsecondaryrelationshipsplaymultiplerolesandbringinmanypersonalinterests.()第6题Inthischapter,wehavelearnedthebasicskillsofverbalcommunication.Thefollowingisnotthebasicskillsofverbalcommunication()AStrategyBFriendlycooperationCUnderstandpeopleandsituationsDReadverbalandnon-verbalcues第7题Peopleenterinto()andmainlyconsiderwhethertheyareinterestedinpursuingtherelationshipfurther.AexploratorystageBincipientstageCreinforcementstageDDifferentiationstage第8题Asaleaderatwork,howshouldonelistentosubordinates'appeals?()AListentotheirnarrationandgivethemguidanceBFindconnectionsandcontinuetheconversationCListenmore,askmore,andinterruptthenarrationDBeimpatient,onlyaskandnotlisten第9题Whichofthefollowingoptionsisnotaprincipleofself-evaluation?()ASubjectivityBComprehensivenessCObjectivityDModeration第10题Toavoidembarrassmentwhencommunicatingwithleaders,whatshouldbedone?()ABeevasiveandjokealotBBlindlyagreethatleadersarealwaysrightCPrepareinadvanceandadjustthesceneDFollowtheroutineanddon'tthinkotherwise第11题Howtounderstandtheleader'sintentionatwork?()ABemuddledandunderstandone-sidedlyBClarifytheoriginalintentionandunderstandcomprehensivelyCTakewhatoneneedsandquoteoutofcontextDActaccordingtotheleader'sface第12题Whataspectsdostate-ownedenterprisesandpublicinstitutionsvaluewhenrecruitingstudents?()APersonalabilityandforeignlanguagelevelBAppearanceanddressCStudyandperformanceduringschoolDFamilybackgroundandsocialrelations第13题()partnersopenlyandcooperativelymanageconflicts.AVolatiletypeBWarringtypeCUtilitariantypeDPassionatetype第14题Whatshouldbedonewhenansweringquestionsinaninterview?()ATalkaboutthingsunrelatedtotheinterviewBExaggerateoneselfalittleCHumblyshowone'sstrengthDShowambition第15题Whataretheadvantagesofwrittencommunication?()AThemattersconveyedarespecificBNorequirementforwritingskillsCCancommunicateatanytimeDCanachievethecommunicationgoalChapterFour第1题Womenliketocreateandexpressintimacyinafriendshipthroughsharedactivities.()第2题Likingorcommentingonyourcircleoffriendsisasocialgroomingbehavior.()第3题Familymemberscanalsobebiologicallyunrelated.()第4题Theattachmenttheoryholdsthatchildrendonotdevelopcloserelationshipswiththeirfamilies.()第5题Familyisagroupofinterdependentindividualsinteractingandadaptingtoeachothertoformawhole()第6题Atwork,itisnecessarytodistinguishrightfromwrongclearly.Ifacolleaguemakesamistake,onemustmaketheotherpartybowandadmitthemistake.()第7题Abstractlanguagecorrespondstoconcretelanguage.()第8题Colleaguescanupholdtheattitudeof"dividingworkbutnotbeingdivided".()第9题Whenthereisanobjectivesuperior-subordinaterelationshipbetweenthecommunicatingparties,generally,thepersoninalowerpositionislessaffectedbythis(superior-subordinate)relationshipandspeaksmorefreely.()第10题WhenencounteringunknownquestionsinverbalQ&A,oneshouldnotanswerblindly.Instead,oneshouldfranklyfaceone'sownshortcomingsandnotpretendtoknowwhatonedoesn't,soastoavoidmakingafoolofoneself.()第11题Howtocorrectlymotivatesubordinates?()APraiseoften,regardlessofmeritBCriticizeintimeuntilcorrectedCPraiseintimeandrewardreasonablyDFocusonmaterialthingsandreducespiritualones第12题Whichofthefollowingisnotconsideredinself-positioning?()AChoiceofcityBLessworkinghoursCChoiceofindustryDOne'sownhobbies第13题"Buyafinehorseintheeastmarket,asaddleandpadinthewestmarket,abridleinthesouthmarket,alongwhipinthenorthmarket."Itisnarratedin().ATimeorderBSpatialorderCTopicperspectiveorderDLogicalorderofevents第14题Asacommunicationmaster,onemusthavetheabilitytochooseappropriatebehaviorsandchoosebehaviorsaccordingtothesituation.Pleaseselecttheaspectthatisnotaselectioncriterion?()ALookatthesituationBLookattheobjectCLookatyourpurposeDLookatyourperceptionofothers第15题Whichofthefollowingisnotaskilltosincerelypraiseleaders?()AVarywithpeopleandhighlightindividualityBOne-sidedexaggerationandinsincerewordsCBasedonfacts,sincereanddetailedDBasedonfacts,notexaggeratedChapterFive第1题Learntocommunicateevenwhenit'snotwork-related.()第2题Ifyourcolleaguesareunpleasanttoyou,beunconditionallytolerantofeverything.()第3题Intheworkplace,youmusttrytoshowyourselfandnotletyourleadersandcolleaguesnotknowyou.()第4题We'dbetteravoidconfusingfactswithopinionsinconversations.()第5题Turningpointscannotprovidemanycluesaboutthestateoftherelationship.()第6题Thethreeelementsintheprocessofverbalcommunication:communicationsubject,context,anddiscourse.()第7题Communicationmastersknowhowtochooseappropriatebehaviorsindifferentsituations.()第8题Forpeopleworkingtogether,noonecanmakeeveryonearoundthemlikethem;similarly,wecannotbesatisfiedwitheveryonearoundus,sowemustlearntobetolerant.()第9题Whendealingwithcustomercomplaints,onemustpayattentiontothetwowords"harmonyandrespect"inattitude.()第10题Ifcolleagues'wordsanddeedsareunpleasant,oneshouldbeappropriatelytolerant.()第11题Learntobetolerantofcolleagues.Whichofthefollowingisnotinlinewiththisprinciple?()AProvideconstructivefeedbackdirectlyBDon'texpecteveryonetobelikeusCDon'tbepickyDDon'tresent第12题WhatshouldIdobeforecommunicatingwithmyleader?()AMastertheelementsofcommunicationBImprovecommunicationskillsCClearcommunicationgoalsDAnalyzethecommunicationprocess第13题Howtoarrangeacertaintaskforsubordinatesatwork?()AHardarrangements,takeordersBDowhattheleadertellsyoutodoCSeeifsubordinatesarewillingtoacceptthetaskDAvoidcommandingandcommunicateequally第14题Howshouldleadershandlesuggestionsfromsubordinates?()ASubordinates'suggestionshavenoreferencevalueBListentosubordinates'suggestionswhenencounteringdifficultiesCBewillingtoacceptsubordinates'suggestionsDAdoptthetasksuggestionsputforwardbysubordinates第15题Languagechangeswithsociallife,andphonetics,vocabulary,andgrammarwillallmutate.Amongthem,themostactivechangeisin.()AGrammarBPhoneticsCVocabularyDCharactersChapterSix第1题Agoodopeninglineishalfthebattle.Itcaneffectivelycapturetheinterestoftheaudienceandclosethedistancewiththem.()第2题Thechildsays:IwanttowatchTV.Themothersays:Youshouldfinishyoursummervacationhomeworkfirst.Thisdialogueisjustacommonconversationinlife,notanegotiation.()第3题Themethodofstimulatingtocloseadealandthemethodoffollowingthecrowdtocloseadealarebothwaystograspthefinallinkofcustomertransactions.()第4题Mostofourbasicphysiologicalneedsandmentalhealthalsodependonothers.()第5题Speakingrequireschoosingtherighttime.Whatmattersisnotwhathasbeensaid,butchoosingtheappropriateopportunitytospeakandexpressone'sposition.()第6题Preparationbeforethespeech,intheselectionofthesubjectmatter,weshoulddo()AExpandthescopeoftopicsandconstantlyexpandandenrichthematerialsoftopicsBTrytochooseatopicthatcoverseverything,whichwillattractmorelistenersCNarrowdownthetopicandthinkdeeplyaboutitDDomorelist-styleexplanationsandtrytomakethespeechcontentricher第7题WhatshouldIdobeforepreparingforajob?()ADresswellandimproveyourappearanceBpassivelywaitforopportunitiesandwaitforthejobCAskparentsandrelativestohelpyoufindajobDclarifyone'sorientationandorganizeknowledge第8题Whatistherelationshipbetweencareerchoiceandpersonaldevelopment?()AThechoiceofoccupationaffectsthedevelopmentofanindividualBPersonaldevelopmentaffectscareerchoiceCThereisnonecessaryrelationshipbetweenthetwoDPersonaldevelopmentpromotescareerchoice第9题Inmodernenterprises,whatkindofsubordinatesdoleaderslike?()ASubordinateswithasenseofresponsibilityandmissionBSubordinateswhoobeytheleader's
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