2013上半年bec中级考试口语试题各部分整理(网友回忆)

Part 1: Name Where do you come from? School Work Major Study Favorite branches of major Responsibility of company for staff to go abroad Relation between company 2. current workload 分配给员工额外工作，给员工增加工作 量要考虑什么，员工经验，员工现有的工作量 销售员应具备什么 product enquiry: 促销时什么比较重要，对产品的了解（have a knowledge of product）和对 客户细节的掌握 what is important when selecting training？培训需要注意什么？选择培训 reputation, length Work on a project 如何完成一个项目： instruction 和 schedule 保持员工健康，什么重要：Sports facilities presentation 要注意什么？1. Planning carefully 2. Leaving time for question Redecorate the office 办公室装饰 团队合作 沟通中的文化差异 给主管写报告需要注意什么 面试注意什么？着装，公司信息，准备充分面试 合并公司 Part 3 Award for staff, award for motivating salesmen: How to select staff, how to promote the company, price of award. 激励员工，怎么挑选，怎么奖励员工是最重要的资源吗？提高员 工工作动力，设置奖励制度，如何挑选得奖员工以及怎样利用这个制度来激励员工 在公司本部设立零售小商店的优势和需考虑的因素 网店要开实体店有什么有点，在开店之前应该考虑什么，实体店和网店的价格比较 奖励销售代表 award sales representative Company opening day: manufacturing company. What are the advantages? Which part should be visited? Aims at students, potential customers, employees, and clients. Significance? How and what to open? Follow-up questions: show the business major student around the relevant company 公司开放日为客户学生潜在职员开放参观：有哪些部门可供参观，参观的好处。 如果有机会被公司外派工作，你怎么看？ Customer satisfaction: You are in a successful hotel. Discuss the satisfaction of clients about facilities. What question should be asked? What methods can be used? What customers want to know about facilities in the hotel? Ways to collect information. 顾客对于酒店设备想要有怎样 的了解什么疑问 Change logo 有哪些好处，需要做些什么，跨国公司改 logo 重要还是小公司改 logo 重要 一个企业是否要拥有自己的 shops, and advantages 经理和职工的关系（信任、交流） 选谁去痛供货商洽谈，谈什么内容 网上推销运动产品 业余时间做职员培训好不好，公司能在这方面为员工提供些什么 为良好的销售人员召开一个年终奖励会 公司电话费上涨，限制员工话费问题，有必要吗？有什么措施？我们是否应该减少、我们 应该制定什么规则 Mobile phone costs in our company are too much. Reduce mobile phone bill. Q: contact in email or phone. How to present information of new product in an attractive way Hotel chain, ask customer question and method. Your company has a review policy for staff training. What kind of course do you think wil