英文投诉信表格模板达及例文

1、写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型ComplaintLetter词汇：complainagainstsb.aboutsth投诉dissatisfactionwith不满于putupwith/bear/tolerate忍受awful糟糕的poorservice糟糕的服务inconceivable不可思议的outofone'sexpectati令某人大失所望lookinto/gointo/investigate调查incident/matter事件sanitarysituation卫生条件badmanners不礼貌dist

2、urbanee干扰nuisanee麻烦事remedy补救solve解决recurrenee再次发生句型：1) Iamwritingtoyoutocomplainabout.2) lamwritingtoexpressmydissatisfactionwith.3) Therearesomeproblemswiththeflatthatlwshtobringtoattention.Foronething,thereisForanother,.4) lcanhardlybear/tolerate/putupwithitanymore.5) lhopethattheauthoritiesconcer

3、nedwillconsidermysuggestionsandimprovethesituationasbestastheycan.6) lsincerelyhopethatitwillreviewitsmanagementsystem,withtheviewtoproviding,betterservicetothepublic.7) Wetrustthatyouwillnowconsiderthismatterseriouslyandmakeanefforttopreventtherecurrenceofthiskind.8) Wewillappreciateyourwillingness

4、tomakeupfortheloss.II考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。精心整理Supposeyouboughtawoolenscar围巾）bymailorderbutlaterfoundaholeinit.Writealetterofcomplainttodescribethatmatterandrequiresettlement.Donotsignyourownnameattheendofyourletter,using“LiMing”instead.Towhomit

5、mayconcern.Thewoolenscaflboughtbymailordefromyourcompanyarrivedontimethedaybeforeyesterday.Butwhenicheckedit,lfoundaholeinthemiddle.Iwasastonishedbecausetheholewasobviousandldidnotthinkyoushouldneglectthisdeficiencywhenyoudeliveredit.lhavedialedyourservicenumbeforseveraltimesanditwasalwaysbusy.Nowth

6、isproblemkeepsworryingme.Canyouchangeanewoneformeassoonaspossible?Howshallisendthisscarfbacktoyou?Thanksforyourconsideration.lamlookingforwardtoyourearlyreply.Yoursfaithfully,LiMing投诉信2语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。川I.Writealettertocomplainaboutanunhappyexperie

7、nceinaboutlOOwordstodescribethematterandaskforthemistaketobecorrected.Donotsignyourownnameattheendofyourletter,using“LiMing”instead.DearSir,iiIlamwritingtoyouaboutHinostunliappyexperience丄恥iTzS眄moniiiigjvilookaloiigroulcbusofyourcompanyfromDukoutoLijiang.ThebuswasscheduledtoarriveinLijiangat7o'c

8、lockintheevening,butitstoppewayatfourp.m.formechanicalproblems.Thedriverandtheticketsellercouldneithersolvetheproblembythemselvesnorseekhelpfromothers.Wherewestoppedwasnowherenearavillage.Upuntil8o'clock,anotherbusfinallycarriedustoashabbyruralmol.Wehadtopayforouraccommodation.Theroomwastoosmall

9、andthequiltwassodirty.Tooursurprise,whenwejustmanagedtosleepataround2a.m.,thedrivercametowakeusthebushadbeenfixed!lsuggestthatyoulookintothismatterimmediatelyanddealwithitquicklyandproperly.Lookingforwardtoyourreply.精心整理Yours,LiMing考研英语投诉信经典范文举例及点评2005年12月27日09:26来源：竞学网范文之一Directions:Supposethatyouo

10、rderedarefrigeratorbutlaterfoundaworryingproblem.Writealetterofcomplainttodescribethematterandrequiresettlement,Donotsignyourownnameattheendofyourletter,usingng”instead.DearSir,lamhappythattherefrigeratorweorderedlastweekhasarrivedontime.Butitisagreatpitythatwefindthereissomethingwrongwiththerefrige

11、rationfacilities.Afterweuseditforseveraldays.wefoundthatfoodstoredintherefrigeratingcompartmentturnedbadquickly.Whenwefinallydecidedtotakethetemperatureinit,weweresurprisedtofinditwasaround1!5,farfromthestandardtemperturerangefrom0Cto9°C.Thisproblemhasaffectedournormallife.Wouldyoupleaseletmekn

12、owwhetherornotyoucansendarepairmanassoonaspossible?Ihopethatmyproblemwillgetyourkindconsideration.Yoursfaithfully,LiMing文章点评这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。范文之二DearSir:WithreferencetoourorderNo.W98,the120computersetssuppliestotheaboveorderweredeliveredthedaybefore

13、yesterday,butweregretthat20setswerebadlydamaged.Thepackagescontainingthecomputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion.Weunpackedthecomputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking.Weshallbegladifyouwillreplaceall

14、20setsassoonaspossible.Meanwhile,wehaveputthedamagedcomputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforcompensation.精心整理Yourssincerely,LiMing、一f-l、,范文之二DearMr.Chang:OnSeptember10,ourorderfor280women'scottonsweaterswasdulyreceived,butweregrettosaythat40cottonsweatersinwhitecolorwe

15、reseriouslysoiled.Wehadthecaseinvestigatedimmediately,andtheresultshowsthedamagewasduetoimproperpacking,forwhichthesuppliersaredefinitelyresponsible.Needlesstosay,wehavesufferedagreatlossfromthis,aswecannotsellthesweatersinthisconditiontoourcustomers.Weaskyoutoconductinvestigationatyourendandreplyto

16、us.Sincerelyyours,LiMing一般说来，一封投诉信应包括三个最基本的方面：1投诉内容。一般放在信的开头。常用的表达法有：Iamwritingtoyouabout.whichlreceived/bought.Iamgoingtocomplainabout.Iamsorrytohavetoreturnwiththisletter.whichlreceived/bought.2投诉原因。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有：Whenwechecked.,wenoticed.Whenltook.outofthebagandexamined.closely,Ifou

17、nd.Whenlunpacked.andtriedtouseit,itdidnotwork.3.希望得到的结果。常用的表达法有：Pleaseletmeknowwhatyouintendtodointhismatter.Iamreturning.underseparatepostandlookforwardtoreceivingafullrefundof.Inviewoftheinconveniencethatthishascaused,Ifeelyoushould.iDearSir，IamwritingtoyouforthemobilephoneofDephone-S250Iboughton2

18、0thApr.2008atTeleMallinWuhan,P.R.China.Tendaysafterthat,itdidn'tringandsendshortmessages.ThenltookittotheasioettbatthemodelhadbeensoldoutandlhadtowaitatleastthreemonthsforanewoneLaterlwenttotherepairman.HesaidsinceitwasanewmodelinChina,消息itwasimpossibletofixitwithouttherightspareparts.Iwassodesp

19、erateonhearingthat.Howcanlwaitthatlong?Therefore,lrequirethatyousendmeanewoneofthesamemodelwithinamonth.Thankyouforyourconsideration.Sincerelyyours.BuManyi投诉信1抱怨产品Youshouldspendabout20minutesonthistask.Youhaveboughtawashingmachine.Firstyoufoundthatthemachinedamagedyouclothes,andyouhaditchanged.Theny

20、oufoundthatthenewoneseriouslyentangledtheclothes.Writetothemanagerofthedepartmentstoretocomplainaboutit.Youshouldwriteatleast150words.DearSirorMadam,AfewmonthsagoIpurchasedawashingmachine(SanyoXQB50-68)fromyourdepartmentstore.AfterafewweeksIfoundthatithadseriouslydamagedthatclothes.Iaskedyoutochange

21、oneforme,whichyoudid.Nowlwanttoaskyoutochangethisoneformeagain.Thisonedoesnotdamagemyclothesanymore,butIhavefoundthatittanglestheclothesseriouslyandwhenitautomaticallybeginstospinthewaterout,themachineshakessoheavilythatitstopsbyitselfntheinstructionbookletyouhavenotmentionedthisdefectandneitherhave

22、youtoldtheuserhowtosolvetheproblem.Iamquiteannoyedbythefactthatsometimeswhenlcamebackfromworktotaketheclothesouttodry,theywerestillunwashed.Whenlathome.Ihavetotenditfrequentlytountwisttheentangledclothes.Isthatwhatyoucallyourmachine“fullyaut”.Pleasechangeanewoneformethatwillnotentangletheclothes.Oth

23、erwise,Iwouldaskyoutogivemymoneyback,orIwouldcomplaintotheConsumers'Association.Yourssincerely,FanYang翻译：你应该话费大约20分钟在这项任务上。你买了一台洗衣机。首先，你发现你的机器损坏的衣服，你也将它换了。然后，你发现了新的一台严重缴衣服。写信给百货公司经理抱怨。你应该写至少150字。DearSirorMadam,几个月前我从您的百货公司购买了一台洗衣机(SanyoXQB50-68)。经过几个星期，我发现它严重破坏衣服。我请你为我换一台，你换了。我现在想请你在为我换一台。这一个不会破

24、坏我的衣服了，但我发现它严重的缠结衣服，当它自动将水抽干时，机器震动的更严重，它自己停止了。在说明书你有没有提到这一缺陷，并也没有告诉用户如何解决这个问题。我很恼火,有时当我工作回来，把衣服拿去凉干，但他们仍未洗完。当我在家里。我不得不照料它频繁地解开纠缠的衣服。难道这就是你叫你的机器完全自动”。请为我换个新的，不会搅衣服。否则，我想请你给我退款，否则我会投诉到消费者协会。Yourssincerely,FanYang2抱怨服务质量Youshouldspendabout20minutesonthistask.Youwentshoppingonedayandhadreceivedverybadse

25、rviceinashop.Youwanttocomplaintotheboss.Writealettertocomplainaboutthehadservice.Youshouldwriteatleast150words.DearSirorMadam,Muchofmyregret,Iwritethistoplaceacomplaintagainstoneofyourshop-assistantsabouthishadservice.Yesterdaymorningabout10o'clockmyhusband,landaladyfriendofoursoacmeshopwiththei

26、ntentiontobuysomesouvenirs.Oneoftheshop-assistants,whosebadgewecoulddecidewhichonetobuy.Underthecircumstances,itwastheshopassistant'sdutytodowhatwasaskedortoexplainwhyhewasunabletocomplywithsucharequest.Insteadofmindinghisdutyandactinginapolite,heturnedadeafeartoourrequestandwalkedawaymurmuringi

27、nasarca精心整理sticmanner.Wewishyouwouldlookintothisunsatisfactorystateofaffairsandtakestepstopreventarecurrenceofoffensiveconductofthiskind.Yourssincerely,FanYang翻译：你应该话费大约20分钟在这项任务上。一天你去购物，并且在一家商店收到了极坏的服务。你想向抱怨老板。写了一封信抱怨他的服务。你应该写至少150字。DearSirorMadam,我的遗憾，我写信给它给你的公司是为了你的商店售货员之一的不好的服务进行投诉。昨天上午约10点我的丈夫，

28、我和我们的女朋友来到您的店铺的打算购买一些纪念品。一个闪电售货员，我们可以决定买哪一个徽章。在这种情况下，它是售货员的义务，有人问或解释为什么他未能遵守这些要求。不管他的职责，而作为一种礼貌，他对我们的要求置之不理，走开用讽刺的方式嘟囔着。我们希望你能正视这个令人不满意的情况，并采取措施防止这类令人不愉快的行为再次发生。Yourssincerely,FanYang3抱怨房间问题Youshouldspendabout20minutesonthistask.Yourentahousethroughanagency.Theheatingsystemhasstopped.Youphonedtheage

29、ncyaweekagobutithasstillnotbeenmended.Writealettertotheagency.Explainthesituationandtellwhatyouwantthemtodoaboutit.YoudoNOTneedtowriteyourownaddress.BeginyourletterasfollowsDearSirorMadam,Iamatpresentlivinginahousewhichlrentedthroughyouragency.lamsorrytoinformyouthattheheatingsysteminthehousestopped

30、workingsometimeago.Iphonedyouragencyandexplainedtheproblemoneweekago,butyouhavestillnotsentanybodytofixtheheatingsystem.Thisisveryinconvenient-nottomentiondangeroustothehealth-astheweatherisstartingtogetcolder.Iampuzzledastowhyyouhavenotpaidattentiontothisurgentmatter.Imustremindyouthatafullyoperati

31、veheatingsystemisoneofthetermsoftheleaseofthehouse.Therefore,Iwouldverymuchappreciateitifyouwouldsendatechniciantorepairthesystemassoonaspossible.Hemaycallatanytimeduringtheday,aseitherIormywifewillbeathomeallthisweek.Yourssincerely,FanYang翻译：你应该话费大约20分钟在这项任务上。你通过一个中介租的房子。加热系统已停止。一个星期前你打电话给中介，但它仍然没有

32、得到修补。写了一封信给该机构。说明有关情况，并告诉他们你想要做些什么。你不需要写您自己的地址。开始你的信如下。DearSirorMadam,我目前住在一所房子里是我通过你们的代理租的。我很抱歉地通知您，在房子里的供暖系统在一段时间以前停止了工作一个星期前我打电话给你的代理并解释了问题，但你仍然没有派任何人来修复供暖系统。这是非常不方便，更不用说危险的健康一一随着天气开始变得寒冷。我感到迷惑，为什么你没有注意到这个紧急的事情。我必须提醒你，一个完全有效的供暖系统是房屋租凭的条件之一。因此,我将十分感激。如果你将派遣技术人员尽快修复系统。他可以在一天当中的任何时候打电话，整个星期我和我的妻子都会在

33、家里。Yourssincerely,FanYang精心整理开头:lamwritingtocomplainaboutaseriousdefectfoundinthecomputerlboughtfromyou.我写信来投诉我从你们那里所购买电脑的一个问题。lamwritingtonotifyyouofaclaimfordamagedgoodsagainstyourcompany.我写信是对贵公司的损坏产品提出索赔。Iamwritingtorequestyoutotakecorrectiveactionsconcerning我与信请求你米取弥补措施。Iamwritingtoexpressmycon

34、cern/dissatisfactionabout我写信来表达我对的关注/不满。Iwouldliketodrawyouattentionto-我希望可以引起你对的注意。Ithascometomyattertionthat已经引起我的注意。Averyseriousproblemhasariseninconnectionwithalanguagecourseyouprovidedandoperated你们提供并负责的语言课程已经出.现了一个严重的问题。IamwritingtorequestafullrefundofthecoursefeeIhavepaid.我写新请求得到我所支付课程费用的全额退款

35、。丨|OverthelastfewweeksIhavebecomeincreasincJlyconcernedaboutmyneighbor'serratichalurningrubbishinhisgarden.在过去的几周里，我越发关注我邻)it,居的古怪行为一他在花园里烧垃圾。Isincerelyregrethavingtowritethisletterandhavebeendelayingitinthehopethatwouldimprove.写这样的一封信，我由衷地感到抱歉。我一直拖延与此信，本是奇布望与情况可以改观。Iamwritingtorequestarefundoft

36、he300dollarslpaidfortheCDplayer.我与新请求获得我头CD机支付的00元的退款。IamwritingtoaskyoutoreplacetheCDplayerlboughtfromyourshopwithanotheringoodworkingorder.我写信来是要求退还在你店购买的CD机。11Ithoughtlshoulddrawyourattentiontothesituationsince我想引起你们对这种情况的关注，因为Thedevastationeffectcouldbemultipliedifthisproblemcannotbesolvedimmedi

37、ately.如果这个问题不能够立刻得到解决，那么他将产生更坏的影响。lamcertainthethissituationiscausingusconsiderableanxiety.我可以肯定何种情况正在造成我们极大的不安。Iwouldbegratefulifyoucouldmanagetohelpmeoutoftheproblem.如果您可以帮助我处理这个问题，我将不胜感激。信末:Unlessyoutakepromptactiontocorrectthecar'orrefundthepurchasepriceinfull,lwillbeforcedtotakelegalaction.

38、s处分你们立即采取行动修理汽车的毛病，活着按购买价全额退款，否则我将被迫采取法律行动。Ibelievethisistheonlywaytogetthismattersettled.我相信这是解决这个问题的唯办法。Pleasemaketheadjustmenttomybill.请重新核对我的账单。Itistoobadthisunfortunateaccidentoccurred.Otherwise,lwasverypleasedwithyourservice.这种不幸的发生实在令人遗憾，你们的服务本来还是很令我满意的。精心整理Iwillhavetoreferthismattertomyattor

39、ney.我将不得不把此事移交我的律师处理。lamgladtoseewhatyoucandotorectifythissituation.关于您将如何扭转这个局面，我拭目以待。lurgeyoutoreconsideryourconsideration.我请求您重新考虑您的决疋。Iwouldbegratefulifyouwouldensurethatthesamethingdoesnothappenagain.如果您能保证这样的事情不再发生，我将不胜感激。Ifyoucouldfindtimetoletusknow,itwouldsetourmindsatrest.如果您能在百忙之中抽出时间通知我们

40、，我们将感到非常欣慰。Iamreluctanttotakethematterupelsewhereandhopethtyouwillbeabletoletmehavesomeexplanationoftheincident.a我不愿意就此事在寻找其他解决途径，而希望您可以就整个事件给我一个解释。Atimeforfurtherdiscussiononthisissuecanbearrange(eitherbytelephoningmeat13456789orwritingtomeviatheaddress可以通过给我打电话|(13456789)或者写信(地址是)来安排进一步商讨这个问题的时间。I

41、hopewecanworksomethingouttoourmutualbenefit.我希望我们可以找出符合双方利益的方案。Youragreementtothesuggestedcourseofactionwillbeppreciated.a若您认同所提议的做法，我们将表示感激。Yourcommentswillbeappreciated.我们对您的意见表示感激。Iwouldliketodiscussthismatterwithyoufurther.Pleasecontactmeat021047564.llookforwardtoresoIvingthiswithyou.11我布望进一步和您讨

42、论这一问题。请电话与我联系(021047564)。我期待与您共同解决这个问题。Ibelievethismattercanberesolvedquicklyandlookforwardtoyourearlyreply.我相信这个问题可以很快得到解决。期望您尽早答复。Pleaseletmeknowwhatyouproposeinrelationtothisissueassoonaspossible.请尽快让我知道您对于此事的提议。IamsorrytowritetoyouinthismannerandIhopethatyouwillnotbeoffended.我很抱歉用这种方式给您写信，希望不会给您

43、带来任何不快。Ifthismatterisnotputrightsoon.lfearitcouldhaveseriousconsequences.如果这个问题不能很快得到妥善处理，我担心会有严重的后果。Iawaityourreplyandtrustthatitwillcontainanexplanationthatsomemistakeshavemadebyyourcompany.我期待您的答复。我相信您的答复会包含一个关于贵公司所犯错误的解释。IwouldliketostressthatIwillnottolerateasituationlikethis.我想强调的一点是，我不会再容忍这类似

44、情形的发生。Itrustthatyouwillbeabletocorrectthesematterswithoutdelayandthatnofurtheractionwillbenecessaryonmypart.我相信您可以毫不拖延地处理此事，而且不需要我采取任何进一步的行动。lunderstandthatmyrightsarecoveredbylawsandlamlc我知道我的权益受到法律的okingtoyourcompanyforareturnofthepricepaidwithin14days.保护，我等待着贵公司在14日内全额退款。Iwouldbegladofareplywitho

45、utfurtherdelay,orlmayhavetoconsiderlegalaction.我很乐意接到您的及时答复，否则，我或许不得不米取法律行动。Iamwonderingifitwouldbepossibleforustomeetanddiscussthesituation.我想知道我们是否可以见面并商讨现在的情形。Ihopewecanmeetandgetitsortedoutverysoon.我希望我们可以尽快见面并解决此事。Itrustthatwecanresolvethismatterquicklyandamicably.我相信我们可以迅速、友好地解决这一问题。IfIdonothe

46、arfromyouwithinthenextsevendays,Iwillhavenooptionbuttogothecitycounciltohavemycomplaintheard.如果在未来的七日之内不能收到您的答复，我别无他选，而只能去市委员会投诉。|Iamsureyouwillunderstandthatthisproblemiscausingmeconsiderableinconvenienceandexpense,andlamaxioustohaveitsettledassoonaspossible.我肯定您会理解这个问题正in在给我造成的极大不便和损失。我急切地想要尽快解决这个

47、问题。Ilookforwardtoreceivingareplacementassoonaspossble.i我期待着尽快收到调换品。Ithinkthat300dollarswouldbeareasonablesumofcompensationandIlookforwardtoreceivingyourcheque.我相信300元是比较合理的赔偿额度。我期待着受到您的支票。1抱怨产品spendspendv.花费，浪费，度过taskta:skn.工作，任务;vt.交给某人（任务）boughtb?:tadj.头来的;动词buy的过去式和过去分词形式washingrrw?i?adj.洗衣服用的，清洗

48、用的；n.洗涤machinem?'?:nn.机器，机械装置;vt.以机器制造foundfaundadj.找回的;n.食宿damaged'd?mid?dadj.被损坏的；动词damage的过去式和过去分词damage'd?mid?n.毁坏，损害，损失;vt.损害，毁坏seriously'siri?sliadv.认真地，严肃地，严重地entangle1in't?glvt.使纠缠，使复杂，卷入，使混乱manager'm?nid?|n.经理，管理者departmentdi'pa:tm?ntn.部门，系，局，处，科；n.知识范围complaink?

49、m'pleinvi.抱怨，悲叹，控诉leastli:stadj.最小的，最少的;adv最少;n.最小，最少；形容词little的最高级purchased'p?:t?stadj.购头的;动词purchase的过去式和过去分词purchase'p?:t?svt.买，购买；n.购买，购买的物品washingmachine'w?i?m?:n洗衣机storest?:,st?rn.商店，贮藏，仓库;vt.储存，贮藏，供给，保存;adj.储备的which(h)wit?adj.哪一个，哪一些;pron.哪一个，哪些again?'geinadv.又，再tangle'

50、;t?gln.缠结，混乱，海澡类;v.使缠结，纠纷automatically.?:t?'m?tik?liadv.自动地，机械地beginbi'ginV.开始，着手spinspinv.（使）旋转，疾驰，纺织，结网，眩晕；n纺织，旋转，眩晕，疾驰shakeQkv.摇动，震动，握手；n.摇晃，震动，握手heavily'heviliadv.很重地，沉重地，沉闷地itselfit'selfpron.它自己，它本身instructionin'str?k?in.说明，须知，指令，教学booklet'buklitn.小册子mention'men?in.提

51、及，说起;vt.说起，提到defectdi'fektn.缺点;vi.背叛neither'naie?,'ni:e?pron.两者都不;adj.两者都不的;adv也不;conj.既不，也不|user'ju:z?n.用户，使用者solves?lvv.解决，解答problem'pr?bl?mn.问题，难题quitekwaitadv.完全，十分，相当，很annoyed?'n?idadj.烦闷的sometimes's?mtaimzadv.有时，间或drydraiadj.干的，干燥的，干旱的，枯燥的，口渴的；v.（使）变干stillstiladj.静止

52、的,不动的，静寂的;adv.仍然，更，静止地;v.冷静，沉默，下滴；n.沉默，定格照unwashed'?n'w?n.无知的下层民众;adj.未洗的，不洁的，无知的，平民百姓的tendtendv.趋向，易于，照料，护理frequently'fri:kw?ntliadv经常地，频繁地untwist'?n'twistv.松开搓合之线，解开fullyautomatic'fuli-.?:t?'m?ti全自动地kfully'fuliadv.十分地，完全地，全automatic.?:t?m?tikn.自动装置，半自动武器;adj.自动的，机械的

53、，半自动化的otherwise'?e?waizadv否则，不同地，在不同方面;pron.其他;adj.不同的givegivv.给，授予，给予consumersk?n'sju:m?sn.顾客;名词consumer的复数形式association?.s?usi'ei?in.联合，结合，交往，协会，社团，联想sincerelysin'si?liadv真诚地，真心地2抱怨服务质量receiveri'si:vv.收到，接到，受到1receivedri'si:vdadj.被一般承认的，公认的service's?:visn服务，公务部门，服役，发球;v

54、t.维护，保养，支付（借款）利息regretri'gretn.遗憾，后悔，抱歉;v.为感到遗憾，后悔，惋惜placepleisn.地方，职位，获奖的名次;vt.放置，任命，安排;vi.获得名次against?'geinstprep反对，倚靠，违背，映衬，防御，相比，相对complaintk?m'pleintn.抱怨，诉苦，控告，投诉，疾病shop-assistant'?4?sist?ntn.商店售货员assistant?sist?ntadj.副的;n.助手，营业员husband'h?zb?ndn丈夫lady'leidin.夫人，女士intenti

55、onin'ten?in.意图，意向，目的souvenir'su:v?ni?n.纪念品1|whosehu:zpron.谁的;adj.谁的badgeb?d?n.徽章，标记，正章，象征;vt.授给徽章decidedi'saidv.决定，判断under'?nd?prep.在下，在内，在控制下，低于；adv.在下，在昏迷中;adj.下面的，从属的，少于的circumstanee's?:k?mst?nsn.环境，（复数）境况，事件，详情dutydju:tin责任，义务，职责，税，关税explainiks'pleinv.解释，说明unable?n'eibladj.不能的，不会的complyk?m'plaivi.顺从，遵照，答应requestri'kwestn.要求，请求;vt.请求，要求insteadin'stedadv代替，反而mindmaindn.头脑，想法，思想，理智，精神;v.介意，留心，注意，照顾acting'?kti?n.演戏，行为，假装;adj.代理的，临时的，供演出用的politep?laitadj.有礼貌的，客气的，有教养的，文雅的turnedt?:ndadj.翻转的;动词turn