经营质量分析会

1、质量经营分析会质量经营分析会塑胶有限公司塑胶有限公司报告截止日期:2011年6月20日质量部1、质量目标完成情况2、质量报废损失3、市场退货4、质量罚款5、供应商来料内容1-121-12月份质量目标完成情况月份质量目标完成情况项目项目本月目本月目标标1 1月月2 2月月3 3月月4 4月月5 5月月6 6月月7 7月月8 8月月9 9月月1010月月1111月月1212月月平均平均质量损失率质量损失率1.0%1.0%1.12%1.12%0.99%0.99%0.57%0.57%0.53%0.53%0.35%0.35%0.52%0.52%0.68%0.68%退货率退货率0.95%0.95%1.17

2、%1.17%2.08%2.08%0.46%0.46%0.41%0.41%0.36%0.36%0.46%0.46%0.73%0.73%质量罚款质量罚款（万元）（万元）1.31.3万万1.861.865.135.133.373.374.964.963.463.46合计：合计：187873187873一次一次合格合格率率塑塑胶胶部部96%96%96.2896.28% %96.7896.78% %96.1196.11% %95.9495.94% %96.7296.72% %96.0196.01% %96.30%96.30%钣钣金金部部94%94%94.3994.39% %94.2494.24% %96

3、.0896.08% %94.8794.87% %94.5594.55% %93.0593.05% %94.53%94.53%丝丝印印部部90%90%89.2989.29% %89.2389.23% %90.7790.77% %90.8990.89% %91.0891.08% %90.8090.80% %90.34%90.34%海尔得分海尔得分9090分分85.685.689.789.788.988.989.689.688.388.388.788.7客退客退PPMPPM1000 1000 988988590590561561460460766766706706PPMPPM不合格批次不合格批次46

4、46批批313117173333191924241818合计合计142142批批批量质量事批量质量事故故0 0批批/ /月月0 00 00 02 21 10 0合计合计3 3批批质量报废损失分析质量报废损失分析1、总报废损失月份1月2月3月4月5月6月7月8月9月10月11月12月合计总损失率1.12%0.99%0.57%0.53%0.35%0.52%0.63%总损失金额(万元)13.669.97.769.716.278.2955.6产值(万元)1221.311003.191363.9718443.81780.91598.628812.3720112011年年6 6月份质量损失明细月份质量损失

5、明细序号序号塑胶部塑胶部五金部五金部喷油丝印部喷油丝印部合计合计1 1仓库呆滞报仓库呆滞报废（废（30023002） 仓库呆滞报废仓库呆滞报废仓库呆滞仓库呆滞报废报废2 2客退报废件客退报废件 48,021.44 48,021.44 客退报废件客退报废件 37,026.08 37,026.08 仓库客退仓库客退报废报废 85,047.52 85,047.52 3 3售后补货售后补货 4,124.63 4,124.63 售后补货售后补货 1,247.22 1,247.22 5,371.85 5,371.85 4 4形成粉碎料形成粉碎料-13,713.00-13,713.00形成废料形成废料 -

6、-6,486.40 6,486.40 - -20,199.40 20,199.40 5 5工序损失工序损失 12,694.75 12,694.75 车间工序车间工序报废报废 12,694.75 12,694.75 合计合计 38,433.07 38,433.07 - - 44,481.65 44,481.65 - - 82,914.72 82,914.72 - - 产值产值 9,613,626.37 9,613,626.37 5,203,358.64 5,203,358.64 1,169,261.72 1,169,261.72 15,986,246.73 15,986,246.73 比率比率0

7、.40%0.40%0.85%0.85%0.00%0.00%1.25%1.25%工序工序损失损失0.24%0.24%2、客退报废损失月份1月2月3月4月5月6月7月8月9月10月11月12月合计客退损失率0.98%1.21%0.57%0.54%0.46%0.53%0.66%损失金额(万元)12.0212.167.769.898.158.5058.493、补料损失月份月份1 1月月2 2月月3 3月月4 4月月5 5月月6 6月月7 7月月8 8月月9 9月月1010月月1111月月1212月月合计合计补料损失率补料损失率0.250.25% %0.050.05% %0.040.04% %0.020

8、.02% %0.020.02% %0.030.03% % 0.06% 0.06%损失金额损失金额( (万元万元) )3.023.020.50.50.530.530.390.390.360.360.540.545.325.324、过程报废损失月份1月2月3月4月5月6月7月8月9月10月11月12月合计过程损失率0.11%0.13%0.07%0.07%0.08%0.08% 0.09%损失金额(万元)1.401.320.921.331.351.277.59质量报废损失分析质量报废损失分析总损失： 0.52%，比上月0.35%上升0.17%。损失金额比上月上升2.02万元。退货损失：0.53%，比上

9、月0.46%上升0.07%。退货报废金额比上月上升0.35万元。补料损失: 0.03%，比上月0.02%上升0.01%。补料金额比上月上升0.18万元。过程损失：0.08%，与上月持平,损失金额比上月下降0.08万元。质量报废损失按生产类别划分质量报废损失按生产类别划分塑胶产品报废损失月份月份1 1月月2 2月月3 3月月4 4月月5 5月月6 6月月7 7月月8 8月月9 9月月1010月月1111月月1212月月合计合计客退金额客退金额( (万元万元) )7.427 7.427 8.668.666.546.548.148.145.461 5.461 4.804.8041.03 41.03

10、补料金额补料金额( (万元万元) )2.932.930.420.420.490.490.350.350.250.250.410.414.86 4.86 形成粉碎料形成粉碎料( (万元万元) )-1.48-1.48-0.35-0.35-0.83-0.83-1.46-1.46-1.14-1.14-1.37-1.37-6.63-6.63损失合计损失合计( (万元万元) )8.87 8.87 8.738.736.206.207.037.034.574.573.843.8439.2539.25产值产值( (万元万元) )726.58 726.58 636.52 636.52 990.28 990.28

11、1103.59 1103.59 1073.21073.22 2961.3961.36 65491.565491.56损失率损失率1.22%1.22%1.37%1.37%0.63%0.63%0.64%0.64%0.43%0.43%0.40%0.40%0.71%0.71%6 6月份客退报废前月份客退报废前1010位产品位产品序号序号存货编码存货编码名称名称单位单位报废数量报废数量单价单价报废金额报废金额原因原因1 100702036410070203641柜口柜口件件14614622.0222.023214.923214.92发泡后不良发泡后不良, ,划伤划伤2 20060823973006082

12、3973冷冻下中抽屉总成冷冻下中抽屉总成件件19619615.5215.523041.923041.92划伤划伤, ,碰裂碰裂3 300602059750060205975变温室抽屉变温室抽屉件件19919913.6913.692724.312724.31划伤划伤, ,碰裂碰裂4 400108204440010820444前面板组前面板组件件323261.4561.451966.41966.4划伤划伤5 50070204511a0070204511a柜口柜口件件5454363619441944发泡后不良发泡后不良, ,划伤划伤6 600302054000030205400控制盘座控制盘座件件7

13、87823.1723.171807.261807.26划伤划伤7 70060204979a0060204979a瓶座瓶座IIIIII件件2712715.975.971617.871617.87划伤划伤, ,碰裂碰裂8 800702036420070203642柜口柜口件件555527.2127.211496.551496.55发泡后不良发泡后不良9 900608239700060823970果菜盒总成果菜盒总成件件777717.4217.421341.341341.34划伤划伤, ,碰裂碰裂101000702036400070203640柜口柜口件件666620.1420.141329.241

14、329.24发泡后不良发泡后不良, ,划伤划伤合计合计1174117420483.81 20483.81 6 6月份塑胶补料前月份塑胶补料前1010位产品位产品序号序号专用号专用号名称名称单位单位不良品数量不良品数量单价单价损失金额损失金额备注备注1 100602006440060200644F F冷藏下饰条冷藏下饰条件件70707.297.29510.3510.3收尾补货收尾补货2 200602187170060218717冷冻大抽屉透明嵌冷冻大抽屉透明嵌件件件件50506.236.23311.5311.5质量补货质量补货3 300601638990060163899冷冻抽屉上饰条冷冻抽屉上

15、饰条件件50506.066.06303303收尾补货收尾补货4 40040201026004020102625L25L电子式前壳总成电子式前壳总成件件8 835.135.1280.8280.8质量补货质量补货5 500602187000060218700变温大抽屉把手变温大抽屉把手件件80803.413.41272.8272.8质量补货质量补货6 600608244560060824456冷藏下饰条总成冷藏下饰条总成件件30306.336.33189.9189.9收尾补货收尾补货7 700408005480040800548边框边框件件20209.079.07181.4181.4质量补货质量补

16、货8 800602163890060216389冷冻上饰条冷冻上饰条件件30305.975.97179.1179.1质量补货质量补货9 900602067130060206713蒸发皿蒸发皿件件1031031.651.65169.95169.95收尾补货收尾补货101000402006130040200613B B右维修盖总成右维修盖总成件件20208.398.39167.8167.8质量补货质量补货钣金产品报废损失钣金产品报废损失月份1月2月3月4月5月6月7月8月9月10月11月12月合计客退金额(万元)4.61 3.50 1.221.75 2.693.7017.46补料金额(万元)0.0

17、90.060.040.040.110.120.46过程损失(万元)1.400.760.921.331.351.77.03 形成废料(万元)-1.31-0.40-0.62-0.43-2.45-0.65-5.87 损失合计(万元)4.793.911.562.68 1.7 4.4519.09产值(万元)419.69 291.52 290.06639.84622.65 520.34 2784.09 损失率1.14%1.34%0.54%0.42%0.27%0.85%0.69%6 6月份钣金客退报废前月份钣金客退报废前1010位产品位产品序号存货编码名称单位报废数量单价报废金额原因10060161600后

18、背钢板件36531.4311471.95划伤,变形20060111191后背件31122.97121.9划伤,碰伤,拉裂30060825864底钢板总成-650件6948.043314.76划伤,变形40060825863下前梁总成件13022.312900.3压伤50060818342下前梁总成件11624.48632840.41碰伤,变形60060163859后背钢板件8720.341769.58划伤,变形70010825840电器箱体件10012.841284开焊80070106187A压机底板件1029.851004.7断爪90060826686后背总成件1468.77962.78划伤

19、100060109707A压机盖板件1346.8911.2划伤,变形合计142833581.58 6 6月份钣金补料损失前月份钣金补料损失前1010位产品位产品序号专用号名称单位不良品数量单价损失金额备注10060163476压机盖板件506.34 317.00 质量补货20010100778底盘件3010.11 303.41 质量补货30060103394A门轴套加强件左件703.25 227.50 质量补货40060103394门轴套加强件件373.25 120.25 质量补货50060107548底脚加强铁组件左件156.87 103.05 质量补货60060107549底脚加强铁组件右

20、件156.87 103.05 质量补货70060161092左上铰链加强铁件182.32 41.76 质量补货80070803172A下铰链轴件201.56 31.20 质量补货合计2351247.2186 6月份过程报废前月份过程报废前1010位产品位产品日 期专 用 号型号名称单位报废数量单价报废金额报废原因10060161600后背钢板件6827.62 1878.42 硌伤，变形20060109704下前梁件1368.72 1098.79 尺寸不合，压伤30030100776控制盘座件2335.87 825.06 压伤，铬伤400101012133453电器箱体件1464.58 669.

21、24 变形50070104118压机支撑板件1404.41 604.90 折偏，字印浅，压伤，硌伤60060110694上铰链加强铁件787.35 573.42 断针70060110699压机支撑板件2319.77 454.76 硌伤80060111191后背件2716.70 451.00 压伤，铬伤9001A130132171电机支架件3014.88 436.13 变形100060818345压机支撑板总成件2219.73 434.06 硌伤合计6937425.79 喷油丝印产品报废损失喷油丝印产品报废损失 月份1月2月3月4月5月6月7月8月9月10月11月12月合计客退金额(万元)0.0

22、0 0.00 0.00 0.00 0.00 0.00 0.00 补料金额(万元)0.00 0.00 0.00 0.00 0.00 0.00 0.00 过程损失(万元)0.00 0.560.00 0.00 0.00 0.00 0.56 损失合计(万元)0.00 0.56 0.00 0.00 0.00 0.00 0.56 产值(万元)75.0481.86 83.63100.9585.03116.93 543.44损失率0.00%0.68%0.00%0.00%0.00%0.00%0.10%6 6月份退货报废损失按事业部分月份退货报废损失按事业部分序号事业部报废金额比例1中二33082.4138.90

23、%2特冰20019.1723.54%3商用冷柜10003.7911.76%4冷柜5867.016.90%5已粉钣金 5740.716.75%6家用空调3428.94.03%7胶南洗衣机2214.262.60%8电热1455.731.71%9中一1143.781.34%10胶南电热925.711.09%11平度638.930.75%12智能527.120.62%合计85047.52 6 6月份补料损失按事业部分月份补料损失按事业部分序号序号事业部事业部金额金额比例比例1 1中二中二2173.72173.740.4640.46% %2 2电热电热1048.411048.4119.5219.52%

24、%3 3中一中一699.06699.0613.0113.01% %4 4特钢特钢640.76640.7611.9311.93% %5 5家用空家用空调调303.408303.4085.65%5.65%6 6冷柜冷柜266.35266.354.96%4.96%7 7特冰特冰132.96132.962.48%2.48%8 8商用冷商用冷柜柜107.2107.22.00%2.00%总计总计5371.85 5371.85 市场退货分析及改善措施1-12月不良品退货率月份月份1 1月月2 2月月3 3月月4 4月月5 5月月6 6月月7 7月月8 8月月9 9月月1010月月1111月月1212月月合计

25、合计退货金额（万元）退货金额（万元）19.6519.6530.9530.959.489.4810.9310.938.748.749.289.2889.0389.03供货金额（万元）供货金额（万元）1641164114571457206120612656265624002400200320031221812218退货率退货率1.20%1.20%2.12%2.12%0.46%0.46%0.41%0.41%0.36%0.36%0.46%0.46%0.73%0.73%各事业部退货统计汇总各事业部退货统计汇总事业部事业部本 月 退本 月 退货金额货金额本月销售额本月销售额本 月 退 货本 月 退 货率率

26、本 月 目本 月 目标标上 月 退上 月 退货率货率与 目 标与 目 标对比对比与 上 月与 上 月对比对比上 月 退上 月 退货金额货金额与上月金与上月金额对比额对比中二中二33082.4 33082.4 3066226.2 3066226.2 1.07%1.07%0.20%0.20%0.56%0.56%0.87%0.87%0.51%0.51%20797.4 20797.4 12285.0 12285.0 特冰特冰20019.2 20019.2 2814615.8 2814615.8 0.71%0.71%0.40%0.40%0.42%0.42%0.31%0.31%0.28%0.28%1808

27、9.0 18089.0 1930.2 1930.2 商用冷柜商用冷柜10003.8 10003.8 1661396.5 1661396.5 0.60%0.60%0.30%0.30%0.61%0.61%0.30%0.30%-0.01%-0.01%8246.6 8246.6 1757.2 1757.2 家用冷柜家用冷柜5867.0 5867.0 976516.2 976516.2 0.60%0.60%0.45%0.45%0.57%0.57%0.15%0.15%0.02%0.02%4924.9 4924.9 942.1 942.1 已粉已粉5740.7 5740.7 608097.1 608097.

28、1 0.91%0.91%0.85%0.85%0.69%0.69%0.06%0.06%0.22%0.22%5925.7 5925.7 -185.0 -185.0 胶南洗衣胶南洗衣机机4837.6 4837.6 492857.9 492857.9 0.97%0.97%0.90%0.90%0.26%0.26%0.07%0.07%0.72%0.72%2297.3 2297.3 2540.3 2540.3 家用空调家用空调4828.9 4828.9 1321867.0 1321867.0 0.36%0.36%0.30%0.30%0.26%0.26%0.06%0.06%0.11%0.11%3721.7 3

29、721.7 1107.2 1107.2 平度平度2045.6 2045.6 262775.4 262775.4 0.77%0.77%0.10%0.10%0.23%0.23%0.67%0.67%0.54%0.54%529.0 529.0 1516.6 1516.6 黄岛电热黄岛电热1455.7 1455.7 4352447.8 4352447.8 0.03%0.03%0.00%0.00%0.01%0.01%0.03%0.03%0.02%0.02%684.2 684.2 771.5 771.5 胶南电热胶南电热1437.1 1437.1 505570.5 505570.5 0.28%0.28%0.

30、45%0.45%0.47%0.47%-0.17%-0.17%-0.19%-0.19%2448.1 2448.1 -1011.0 -1011.0 黄岛智能黄岛智能1361.1 1361.1 119404.3 119404.3 1.13%1.13%0.00%0.00%0.06%0.06%1.13%1.13%1.07%1.07%80.6 80.6 1280.6 1280.6 中一中一1143.8 1143.8 1221470.5 1221470.5 0.09%0.09%0.40%0.40%0.02%0.02%-0.31%-0.31%0.07%0.07%279.4 279.4 864.4 864.4

31、商用空调商用空调561.6 561.6 321828.6 321828.6 0.17%0.17%0.30%0.30%0.00%0.00%-0.13%-0.13%0.17%0.17%0.0 0.0 561.6 561.6 特钢特钢0.0 0.0 724382.5 724382.5 0.00%0.00%0.40%0.40%0.00%0.00%-0.40%-0.40%0.00%0.00%0.0 0.0 0.0 0.0 青岛洗衣青岛洗衣机机0.0 0.0 137179.1 137179.1 0.00%0.00%0.30%0.30%1.20%1.20%-0.30%-0.30%-1.20%-1.20%39

32、11.3 3911.3 -3911.3 -3911.3 胶南空调胶南空调0.0 0.0 1304154.1 1304154.1 0.00%0.00%0.70%0.70%0.77%0.77%-0.70%-0.70%-0.77%-0.77%15456.7 15456.7 -15456.7 -15456.7 海梅海梅0.0 0.0 36521.4 36521.4 0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.00%0.0 0.0 0.0 0.0 出关散件出关散件0.0 0.0 78465.9 78465.9 0.00%0.00%1.00%1.00%0.

33、00%0.00%-1.00%-1.00%0.00%0.00%0.0 0.0 0.0 0.0 塑胶合计：塑胶合计：50766.8 50766.8 14495019.6 14495019.6 0.35%0.35%0.70%0.70%0.33%0.33%-0.35%-0.35%0.02%0.02%57204.6 57204.6 -6437.7 -6437.7 钣金合计：钣金合计：42016.8 42016.8 5533353.2 5533353.2 0.75%0.75%0.80%0.80%0.43%0.43%-0.05%-0.05%0.32%0.32%30187.2 30187.2 11829.6

34、11829.6 合计：合计：92783.6 92783.6 20028372.8 20028372.8 0.46%0.46%0.75%0.75%0.36%0.36%-0.29%-0.29%0.10%0.10%87391.7 87391.7 5391.9 5391.9 事业部事业部退 货 率退 货 率与与目 标 对目 标 对比比大连大连23.32%23.32%黄岛智能黄岛智能1.13%1.13%中二中二0.87%0.87%平度平度0.67%0.67%特冰特冰0.31%0.31%商用冷柜商用冷柜0.30%0.30%家用冷柜家用冷柜0.15%0.15%胶南洗衣胶南洗衣机机0.07%0.07%家用空调

35、家用空调0.06%0.06%已粉已粉0.06%0.06%黄岛电热黄岛电热0.03%0.03%中试中试0.00%0.00%智能电子智能电子0.00%0.00%海梅海梅0.00%0.00%SKDSKD0.00%0.00%商用空调商用空调-0.13%-0.13%胶南电热胶南电热-0.17%-0.17%青岛洗衣青岛洗衣机机-0.30%-0.30%中一中一-0.31%-0.31%特钢特钢-0.40%-0.40%电工电工-0.50%-0.50%胶南空调胶南空调-0.70%-0.70%出关散件出关散件-1.00%-1.00%塑胶合计：塑胶合计：-0.35%-0.35%事业部事业部退 货 率退 货 率与与上

36、月 对上 月 对比比大连大连23.42%23.42%黄岛智能黄岛智能1.07%1.07%胶南洗衣胶南洗衣机机0.72%0.72%平度平度0.54%0.54%中二中二0.51%0.51%特冰特冰0.28%0.28%已粉已粉0.22%0.22%商用空调商用空调0.17%0.17%家用空调家用空调0.11%0.11%中一中一0.07%0.07%家用冷柜家用冷柜0.02%0.02%黄岛电热黄岛电热0.02%0.02%智能电子智能电子0.00%0.00%特钢特钢0.00%0.00%海梅海梅0.00%0.00%电工电工0.00%0.00%出关散件出关散件0.00%0.00%SKDSKD0.00%0.00%

37、中试中试0.00%0.00%商用冷柜商用冷柜-0.01%-0.01%胶南电热胶南电热-0.19%-0.19%胶南空调胶南空调-0.77%-0.77%青岛洗衣青岛洗衣机机-1.20%-1.20%塑胶合计：塑胶合计：0.02%0.02%事业部事业部与上月与上月金额对比金额对比中二中二12285.0 12285.0 胶南洗衣胶南洗衣机机2540.3 2540.3 特冰特冰1930.2 1930.2 商用冷柜商用冷柜1757.2 1757.2 平度平度1516.6 1516.6 黄岛智能黄岛智能1280.6 1280.6 家用空调家用空调1107.2 1107.2 家用冷柜家用冷柜942.1 942.

38、1 中一中一864.4 864.4 黄岛电热黄岛电热771.5 771.5 商用空调商用空调561.6 561.6 大连大连399.0 399.0 智能电子智能电子0.0 0.0 特钢特钢0.0 0.0 海梅海梅0.0 0.0 电工电工0.0 0.0 出关散件出关散件0.0 0.0 SKDSKD0.0 0.0 中试中试0.0 0.0 已粉已粉-185.0 -185.0 胶南电热胶南电热-1011.0 -1011.0 青岛洗衣青岛洗衣机机-3911.3 -3911.3 胶南空调胶南空调-15456.7 -15456.7 塑胶合计：塑胶合计：-6437.7 -6437.7 钣金合计：钣金合计：11

39、829.6 11829.6 事业部退货率排序事业部退货率排序事业部事业部退货退货率率大连大连23.4223.42% %智能智能1.13%1.13%中二中二1.07%1.07%胶南洗衣胶南洗衣机机0.97%0.97%已粉已粉0.91%0.91%平度平度0.77%0.77%特冰特冰0.71%0.71%商用冷柜商用冷柜0.60%0.60%家用冷柜家用冷柜0.60%0.60%家用空调家用空调0.36%0.36%胶南电热胶南电热0.28%0.28%商用空调商用空调0.17%0.17%中一中一0.09%0.09%黄岛电热黄岛电热0.03%0.03%塑胶合计：塑胶合计：0.35%0.35%钣金合计：钣金合计

40、：0.75%0.75%合计：合计：0.46%0.46%事业部退货金额排序事业部退货金额排序事业部事业部不良品不良品金额金额不良品不良品退货率退货率中二中二33082.4 33082.4 1.07%1.07%特冰特冰20019.2 20019.2 0.71%0.71%商用冷柜商用冷柜10003.8 10003.8 0.60%0.60%家用冷柜家用冷柜5867.0 5867.0 0.60%0.60%已粉已粉5740.7 5740.7 0.91%0.91%胶南洗衣胶南洗衣机机4837.6 4837.6 0.97%0.97%家用空调家用空调4828.9 4828.9 0.36%0.36%平度平度204

41、5.6 2045.6 0.77%0.77%黄岛电热黄岛电热1455.7 1455.7 0.03%0.03%胶南电热胶南电热1437.1 1437.1 0.28%0.28%智能智能1361.1 1361.1 1.13%1.13%中一中一1143.8 1143.8 0.09%0.09%商用空调商用空调561.6 561.6 0.17%0.17%大连大连399.0 399.0 23.42%23.42%退货前退货前2020位产品位产品序号序号存货编码存货编码存货名存货名称称数量数量金额金额1 10060161600 0060161600 后背后背36536511472.0 11472.0 2 2006

42、0111191 0060111191 后背后背3113117121.9 7121.9 3 30060825864 0060825864 底钢底钢69693314.8 3314.8 4 40070203641 0070203641 柜口柜口1461463214.9 3214.9 5 50060823973 0060823973 抽屉抽屉1961963041.9 3041.9 6 60060825863 0060825863 下前梁下前梁1301302900.3 2900.3 7 70060818342 0060818342 下前梁下前梁1161162840.4 2840.4 8 80060205

43、975 0060205975 抽屉抽屉1991992724.3 2724.3 9 90030100889A 0030100889A 后盖板后盖板2202202545.4 2545.4 101000601480021 00601480021 风机支风机支架架4694690 02045.6 2045.6 11110010820444 0010820444 面板面板32321966.4 1966.4 12120070204511a 0070204511a 柜口柜口54541944.0 1944.0 13130030205400 0030205400 盘座盘座78781807.3 1807.3 141

44、40060163859 0060163859 后背后背87871769.6 1769.6 15150060204979a 0060204979a 大瓶座大瓶座2712711617.9 1617.9 16160070203642 0070203642 柜口柜口55551496.6 1496.6 17170060823970 0060823970 抽屉抽屉77771341.3 1341.3 18180070203640 0070203640 柜口柜口66661329.2 1329.2 19190010825840 0010825840 电器箱电器箱体体1001001284.0 1284.0 202

45、00060823972 0060823972 抽屉抽屉76761276.0 1276.0 退货前退货前1010位产品位产品4.14.1万元占总退货的万元占总退货的45%45%。前前2020位产品位产品5.75.7万元，占总退货的万元，占总退货的62%62%。重点产品退货跟进重点产品退货跟进产品名称产品名称专用号专用号五月份五月份六月份六月份六个月平六个月平均退货率均退货率七月份目七月份目标标供货数量供货数量退货数量退货数量退货率退货率供货数量供货数量退货数量退货数量退货率退货率后背后背601616006016160026159261594904901.87%1.87%1763417634365

46、3652.07%2.07%2.08%2.08%2.0%2.0%下前梁下前梁6082586360825863775877580 00.00%0.00%596259621301302.18%2.18%7.99%7.99%1.0%1.0%下前梁总下前梁总成成608183426081834226690266902422420.91%0.91%18462184621161160.63%0.63%0.49%0.49%1.0%1.0%后背后背60826686608266861144114415151.31%1.31%76176114141.84%1.84%3.26%3.26%2.0%2.0%控制盘座控制盘座

47、30205400302054009382938281810.86%0.86%1664166478784.69%4.69%1.25%1.25%1.0%1.0%后背后背60111191601111911121120 00.00%0.00%332133213113119.36%9.36%5%5%重点产品退货跟进重点产品退货跟进( (抽屉）抽屉）产品名称产品名称专用号专用号五月份五月份六月份六月份七月份目标七月份目标供货数量供货数量退货数量退货数量退货率退货率供货数量供货数量退货数量退货数量退货率退货率抽屉本体抽屉本体0060205975A0060205975A19819198192072071.04

48、%1.04%2887288774742.56%2.56%变温室抽屉变温室抽屉60205975602059752956295635351.18%1.18%14540145401991991.37%1.37%果菜盒总成果菜盒总成6082397060823970867986791561561.80%1.80%7298729877771.06%1.06%果菜盒总成果菜盒总成0060823970A0060823970A165816581101106.63%6.63%1368136843433.14%3.14%冷冻上抽屉总成冷冻上抽屉总成60823971608239719733973339390.40%0

49、.40%7088708879791.11%1.11%冷冻中抽屉总成冷冻中抽屉总成60823972608239721573157347472.99%2.99%7532753276761.01%1.01%冷冻下中抽屉总成冷冻下中抽屉总成60823973608239739882988237370.37%0.37%719971991961962.72%2.72%冷冻上抽屉总成冷冻上抽屉总成0060823971A0060823971A1598159864644.01%4.01%1413141367674.74%4.74%冷冻中抽屉总成冷冻中抽屉总成0060823972A0060823972A975997

50、5943430.44%0.44%1384138456564.05%4.05%冷冻下抽屉总成冷冻下抽屉总成0060823973A0060823973A1580158056563.54%3.54%1444144439392.70%2.70%冷冻半抽屉总成冷冻半抽屉总成60820839608208393317331715150.45%0.45%2739273928281.02%1.02%变温小抽屉总成变温小抽屉总成6082077560820775328232820 00.00%0.00%2706270614140.52%0.52%变温大抽屉总成变温大抽屉总成608207766082077632823

51、2821 10.03%0.03%2719271918180.66%0.66%冷冻中抽屉总成冷冻中抽屉总成6082077860820778329832980 00.00%0.00%2706270611110.41%0.41%冷冻大抽屉总成冷冻大抽屉总成6082077960820779329632961 10.03%0.03%2738273835351.28%1.28%83712837128118110.97%0.97%6576165761101210121.54%1.54%1.00%1.00%柜口比上月退货率上升0.08%，退货数量比上月上升57件。重点产品退货跟进重点产品退货跟进( (柜口）柜

52、口）五月份五月份六月份六月份六个月平六个月平均退货率均退货率七 月 份七 月 份目标目标产品名产品名称称专用号专用号供货数供货数量量退货数退货数量量退货率退货率供货数供货数量量退货数量退货数量退货率退货率柜口柜口70204511702045110 00 00.00%0.00%0 00 00.00%0.00%5.17%5.17%柜口柜口7020135270201352169416940 00.00%0.00%244324430 00.00%0.00%2.79%2.79%柜口柜口7020135170201351481848180 00.00%0.00%381338130 00.00%0.00%1.

53、25%1.25%柜口柜口70203640702036401635163512120.73%0.73%3896389666661.69%1.69%1.09%1.09%柜口柜口70203899702038993412341246461.35%1.35%2605260547471.80%1.80%1.14%1.14%柜口柜口70203641702036419370937078780.83%0.83%10318103181461461.42%1.42%0.97%0.97%柜口柜口70201257702012572125212568683.20%3.20%1450145033332.28%2.28%1.

54、79%1.79%柜口柜口70203642702036425851585143430.73%0.73%5831583155550.94%0.94%0.54%0.54%柜口柜口7020123970201239197251972568680.34%0.34%127581275880800.63%0.63%0.76%0.76%柜口柜口70201289702012891654165477774.66%4.66%31331314144.47%4.47%1.79%1.79%柜口柜口0070204511A0070204511A3233323346461.42%1.42%1869186954542.89%2.8

55、9%0.89%0.89%柜口柜口7020115070201150121212120 00.00%0.00%877587750 00.00%0.00%0.00%0.00%柜口柜口0070201239A0070201239A6826820 00.00%0.00%56560 00.00%0.00%0.00%0.00%柜口柜口0070201239D0070201239D3583580 00.00%0.00%107410740 00.00%0.00%0.00%0.00%柜口柜口0070201351A0070201351A108410840 00.00%0.00%234123410 00.00%0.00%

56、0.52%0.52%柜口柜口0070201352A0070201352A131613160 00.00%0.00%136013600 00.00%0.00%0.91%0.91%柜口柜口70203711702037110 00 00.00%0.00%3823820 00.00%0.00%12.20%12.20%58169581694384380.75%0.75%59284592844954950.83%0.83%1.14%1.14%1.0%1.0%质量罚款分析质量罚款分析月份1月2月3月4月5月6月7月8月9月10月11月12月合计质量罚款(万元)1.865.133.374.963.4718.7

57、96月份入厂不合格明细月份入厂不合格明细序序号号名称名称专用号专用号缺陷缺陷事业部事业部日期日期业务主管业务主管责任部门责任部门/厂家厂家1 1 冷藏下饰条冷藏下饰条60810689验收记录单填写错误，涂改验收记录单填写错误，涂改海外冰箱海外冰箱2011-6-1杨春夏杨春夏市场市场/ /质检质检2 2 中铰链右中铰链右60100765自检报告不合格：少尺寸、标准使用错误自检报告不合格：少尺寸、标准使用错误特种冰箱特种冰箱2011-6-2凌晓丽凌晓丽市场市场/ /质检质检3 3 上铰链加强上铰链加强铁铁60110694物料箱内部脏。加强铁表面有灰尘，不粘海物料箱内部脏。加强铁表面有灰尘，不粘海绵

58、条绵条特种冰箱特种冰箱2011-6-3凌晓丽凌晓丽钣金钣金/ /质检质检4 4 柜口柜口70201257外观脏，灰尘外观脏，灰尘青岛商用冷青岛商用冷柜柜2011-6-8杨春夏杨春夏塑胶塑胶/ /质检质检5 5 右管板右管板10100574管板翻边不良管板翻边不良青岛空调青岛空调2011-6-9张龙兴张龙兴钣金钣金/ /质检质检6 6 左管板左管板10100573管板翻边孔小，易割破铜管管板翻边孔小，易割破铜管青岛空调青岛空调2011-6-9张龙兴张龙兴钣金钣金/ /质检质检7 7 排气筒排气筒180100025筒口尺寸小筒口尺寸小胶南洗衣机胶南洗衣机2011-6-10刘清东刘清东钣金钣金/ /

59、质检质检8 8 后盖板后盖板0030100889A后盖板折伤后盖板折伤胶南洗衣机胶南洗衣机2011-6-14刘清东刘清东钣金钣金/ /质检质检9 9 台面台面70203770台面台面3770前盖划伤前盖划伤青岛商用冷青岛商用冷柜柜2011-6-15杨春夏杨春夏塑胶塑胶/ /质检质检10 10 速冻开关盖速冻开关盖板板70203981包装上未标注环保标识包装上未标注环保标识e青岛商用冷青岛商用冷柜柜2011-6-15杨春夏杨春夏塑胶塑胶/ /质检质检11 11 底盘组底盘组001A0100575焊接不良焊接不良商用空调商用空调2011-6-15杨春夏杨春夏钣金钣金/ /质检质检12 12 后盖板

60、后盖板0030100889A包装不合格包装不合格胶南洗衣机胶南洗衣机2011-6-15刘清东刘清东钣金钣金/ /质检质检13 13 隔板组隔板组001A0100019隔板折弯不良，易造成与底盘不易装配隔板折弯不良，易造成与底盘不易装配青岛空调青岛空调2011-6-15张龙兴张龙兴钣金钣金/ /质检质检14 14 电机支架电机支架001A1301321电机支架螺母焊偏电机支架螺母焊偏青岛空调青岛空调2011-6-17张龙兴张龙兴钣金钣金/ /质检质检15 15 柜口柜口70201239缩水变形缩水变形青岛家用冷青岛家用冷柜柜2011-6-22杨春夏杨春夏塑胶塑胶/ /质检质检供应商供应商2011