运营管理理论与实践（全英文）智慧树知到期末考试答案2024年

运营管理理论与实践（全英文）智慧树知到期末考试答案2024年运营管理理论与实践（全英文）Outsourcingisprovidinggoodsorservicestoanoutsideprovider.（）

A:正确B:错误答案:错误TheBalancedScorecardisanattractivetooltouseintheformationofstrategy.（）

A:正确B:错误答案:错误Operationsmanagementisthecentralcorefunctionofeverycompany.（）

A:正确B:错误答案:正确Companiesarerequiredtouseenvironmentalscanningbecauseofbothfederalandstateregulationsregardingenvironmentalpollutioncontrol.（）

A:错误B:正确答案:错误Aslongaswematchacompetitoronqualityandpricewewillgainmarketshare.（）

A:错误B:正确答案:错误Organizationalstrategyshouldbedeterminedwithoutconsideringtherealitiesoffunctionalareastrengthsandweaknessessincetheycanbechangedtomeetourstrategy.（）

A:错误B:正确答案:错误Efficiencymeansbeingabletoperformmostactivities.（）

A:正确B:错误答案:错误Time-basedstrategiesfocusonreducingthetimerequiredtoaccomplishcertainactivities,suchasnewproductdevelopmentordeliverytothecustomer.（）

A:错误B:正确答案:正确Governmentstatisticsareagoodsourceofdataaboutproductivitytrendsintheservicesector.（）

A:错误B:正确答案:错误Marketingcanmeetthecustomerneedsiftheyunderstandwhatoperationscanproduce.（）

A:正确B:错误答案:正确TheHawthorneeffectisthatworkersaremotivatedbytheattentiontheyaregiven.（）

A:正确B:错误答案:正确Thecreatorofscientificmanagementbelievedthatworkerproductivitywasgovernedbyscientificlaws.（）

A:正确B:错误答案:正确Sustainabilitywasanearly1950’smanagementfunctionandfocus.（）

A:正确B:错误答案:错误Servicesoftendon'tfitsimpleyieldmeasurements.（）

A:错误B:正确答案:正确Nationalproductivityisdeterminedbyaveragingtheproductivitymeasuresofvariouscompaniesorindustries.（）

A:错误B:正确答案:错误Operationsmanagementisthebusinessfunctionthatplans,coordinates,andcontrolstheresourcesneededtoproduceacompany’sproductsandservices.（）

A:正确B:错误答案:正确TheIndustrialRevolutionstartedinthe1770swiththedevelopmentofanumberofinventionsthatreliedonmachinepowerinsteadofhumanpower.（）

A:正确B:错误答案:正确OperationsresearchstartedwiththepublicationoftheresultsoftheHawthornestudies.（）

A:错B:对答案:错Functionalstrategiesshouldbedesignedtodirectlysupportafirm'smission.（）

A:正确B:错误答案:错误Anexampleofatacticaloperationsmanagementdecisionisdeterminingemploymentlevels.(）

A:错误B:正确答案:正确Marketingcanalwaysmeetthecustomer’sneeds.(）

A:错误B:正确答案:错误“Jobenrichment”isanapproachinwhichworkersaregivenalargerportionofthetotaltasktodo.（）

A:错误B:正确答案:错误TodaymanycorporateCEOshavecomethroughtheranksofoperations.（）

A:错误B:正确答案:正确Quality-basedstrategiesfocusoncustomersatisfactionbyensuringthateachproductiscarefullyandthoroughlyinspectedpriortodeliverytopreventsendingoutbadproduct.（）

A:错误B:正确答案:错误TheadventofthecomputeragepavedthewayforthedevelopmentofMRPforinventorycontrolandscheduling.（）

A:正确B:错误答案:正确Anexampleofastrategicoperationsmanagementdecisionisthechoiceofwheretolocate.()

A:错误B:正确答案:正确Atafactory,thetransformationprocessisthephysicalchangeofrawmaterialsandcomponentsintoproducts.（）

A:错误B:正确答案:正确Outsourcingtendstoimprovequalitybutatthecostofloweredproductivity.（）

A:正确B:错误答案:错误Akeyfeatureofscientificmanagementisthatworkersarelimitedonlybytheirtools.（）

A:错误B:正确答案:错误Divisionoflaborinvolvesbreakingdowntheproductionofaproductintoaseriesofsmall,elementarytasks,eachofwhichisperformedbyadifferentworker.（）

A:错误B:正确答案:正确Whatconceptinvolvesbreakingdowntheproductionofaproductintoaseriesofsmall,elementarytasks,eachofwhichisperformedbyadifferentworker?().

A:scientificmanagementB:operationsresearchC:divisionoflaborD:interchangeablepartsE:theHawthorneeffect答案:divisionoflaborWhichofthefollowingisnotprimarilyperformedbytheoperationmanagementfunction?().

A:jobdesignandworkmeasurementB:advertisingstrategyC:facilitylayoutD:locationanalysisE:qualitymanagement答案:advertisingstrategyAggregateplanningistheprimaryresponsibilityofthe_______________department().

A:OperationsB:FinanceC:HumanresourcesandmarketingD:Accounting答案:OperationsAcompanywithalowcustomercontactthatiscapitalintensiveiscalled:().

A:ManufacturingB:afarmC:quasi-manufacturingD:IndustrialeraoperationsmanagementE:Service答案:quasi-manufacturingTheconceptofinterchangeablepartswasintroducedby________(）.

A:HenryFordB:W.EdwardsDemingC:FrederickTaylorD:EliWhitneyE:AdamSmith答案:EliWhitneyWhopopularizedthemovingassemblyline?().

A:JamesWattB:HenryFordC:EliWhitneyD:FrederickW.TaylorE:AdamSmith答案:HenryFordWhendidoperationsmanagementemergeasaformalfieldofstudy?().

A:duringtheearly1900sB:duringthelate1970sandearly1980sC:duringthelate1950sandearly1960sD:duringWorldWarIIE:duringthenineteenthcentury答案:duringthelate1950sandearly1960sWhichbusinessfunctionisresponsibleforplanning,coordinating,andcontrollingtheresourcesneededtoproduceacompany’sproductsandservices?().

A:operationsmanagementB:humanresourcesC:MarketingD:FinanceE:Engineering答案:operationsmanagement__________involvestheactivitiesofamanufacturingcompanywithitssuppliers().

A:UpstreamsupplychainB:DownstreamsupplychainC:n-houseprocessesD:Internalsupplychai答案:UpstreamsupplychainWhichoneofthefollowingwouldnotgenerallybeconsideredtobeatransformation?().

A:atrainrideB:ahaircutC:asurgeryD:manufacturingaradioE:waitingtoseethedoctor答案:waitingtoseethedoctorWhichbusinessfunctionisresponsibleformanagingcashflow,currentassets,andcapitalinvestments?().

A:accountingB:financeC:marketingD:purchasingE:operationsmanagement答案:financeAnexampleofanoperationthatdoesnotaddvalueis________().

A:makingaweddingcakeB:removingironorefromthegroundandshippingittoasteelmillC:fillingtheundergroundgasolinetanksataservicestationD:movingluggagefromacabtotheairportticketcounterE:movingcomponentstoawarehouseforstorageuntilthefactoryneedsthem答案:movingcomponentstoawarehouseforstorageuntilthefactoryneedsthemWhowroteTheWealthofNationsin1776,describingdivisionoflabor?().

A:AdamSmithB:FrederickTaylorC:JamesWattD:HenryFordE:EliWhitney答案:AdamSmithAkeyfeatureofscientificmanagementisthatworkersarelimitedonlyby_____().

A:theirphysicalabilityB:theirjobdescriptionC:MachineryD:co-workersE:theirtools答案:theirphysicalabilityOperationsmanagementisresponsiblefororchestratingalltheresourcesneededtoproduc