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1、Making An Investigation & Doing A Report,4th. Business Trip,Teaching plan Establishing Business Relationship -1 week Business Reception (Etiquette) -1 week Telephone Skills -1 week Business Trip -1 week Product Introduction -1 week Advertising -1 week Exhibition -1 week Negotiation in Business -1 we

2、ek (quality, quantity, Price, package, shipment ) Describing Trends (Diagrams) -1 week Placing an order -1 week Conclusion of Contract -1 week Payment -1 week Agency -1 week Market Research -1 week Final Test -1 week,Arrangement,on business trip arrange carefully for the leaders or colleges (busines

3、s/ daily life) take notes two issues could not happen together could not forget to take contract,stay at home,Book tickets,A: Mr. Green. Im calling to tell you your trip to Beijing is all prepared. B: Great, please go ahead. A: Ive sent a fax to Beijing, telling them that youll arrive at 10 a.m. the

4、 day after tomorrow. B: Good. Have you booked the flight to Beijing? A: Yes. And Ive got your plane ticket.,Book tickets,B: Thank you, how about the hotel? A: Ive reserved a single room in Beijing Hotel there. Its said to be the best. B: Fine, and what about the car reservation? A: The hotel has res

5、erved it for you.,Book hotels,extra bed 加床 cot 婴儿床 complimentary 免费赠送的 vacancy 空缺,Book hotels,A: Good morning, sir, welcome to Witz Hotel. Can I help you? B: Good morning. Id like to reserve a room for myself. A: Certainly, for when, sir? B: From Aug. 14th. for three nights. A: What type of room wou

6、ld you like? We have single rooms, double rooms and suites available.,Book hotels,B: Id like to have a double room. A: Just a minute. Yes, we do have a room available. B: Thats fine. Whats the price fro the room? A: The room rate is RMB 560 yuan per night, including buffet breakfast and tax. Will th

7、at be OK for you? B: Yes, Ill take it.,Arrive at the airport,Boarding card 登机牌 board the plane 登机 non-stop flight 直达航班 transfer 转机 destination 目的地,Pick up,Check in,A: Let me have a check Yes, Mr. Simpson, you reserved a twin-bed room with bath. B: Thats right. A: Could I see your passports? B: Here

8、you are. A: Thank you. Would you please fill in the registration form? B: No problem here you are. How much do you charge for our room?,Check in,A: RMB 400 yuan per night. Would you pay 1,000 yuan as deposit? B: Here you are. A: Thank you. Here is the key card to Room 408. B: Thank you. A: The bellm

9、an will show you up to your room with your baggage.,Check out,A: Good morning, can I help you? B: Yes, could I settle my bill, please? A: Yes, of course. May I have your name and your room number, please. B: Paul Wood, Room 1202.,Check out,A: OK, Mr. Wood, here is your bill. The total is US 1, 200.

10、B: Hmm, the figure seems right. A: By credit card, please. And what kind of credit cards do you honor? B: We accept Master Card, American Express and Visa.,Farewell,A:I really thank you for coming to the airport to see me off. B: Its my pleasure. I hope you have a pleasant journey. A: Thank you for

11、your consideration. When you come to America, please let me know. B: Ok, thank you. A: Ill entertain you with delicious food. B: Im looking forward to seeing you again.,Activities,You are going to make inquiries at an airline booking office. What questions would you ask the assignment? And what ques

12、tions would the assistant ask you? Make a dialogue in pairs on the given situation.,Activities,2. Imagine you are seeing off a friend at the airport. When would you say to your friend and what would he/ she say? Make a dialogue with your partner.,Activities,3. If the flight you have booked for your

13、distinguished guest has been delayed because of the bad weather. How do you explain to him/ her? Would you book another ticket for him/ her? Discuss the topic with your partners.,Assignment,You have booked airline tickets for your customers. But when you arrive at the airport, you are informed that all the planes

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