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一、选择填空题(每题10分,共5题)题目1不正确获得10.00分中的0.00分标记题目题干 Could you be so kind as to turn down that rock “n” roll? Im preparing for tomorrows meeting report. _.选择一项:A. Its none of you businessB. No, I dont think soC. Sure. Sorry to disturb you反馈你的回答不正确解析:本题考核“让步并道歉”的交际用语。第一说话人表达了对摇滚音乐的抱怨,提出请求关小音乐声,并给出了理由。听者应该立刻做出让步并表示抱歉,所以答案是C。正确答案是:Sure. Sorry to disturb you题目2不正确获得10.00分中的0.00分标记题目题干Ill be away on a business trip. Would you mind signing for my express delivery?_.选择一项:A. have no timeB. Id rather notC. Id be happy to反馈你的回答不正确解析:本题考核“答应帮忙”的交际用语。根据礼貌原则,当第一说话人提出请求时,听者应该表示很愿意帮忙,所以答案是C。正确答案是:Id be happy to题目3不正确获得10.00分中的0.00分标记题目题干At the same time, the negotiator keeps things secret _ would limit his/her ability to negotiate.选择一项:A. whoB. whatC. that反馈你的回答不正确译文:同时,谈判者对会限制他/她谈判能力的事情只字不提。解析:根据所给的选项who和that可以推测,此题的考点是定语从句:things是先行词,关系代词应该选that;选项what不引导定语从句,常引导主语从句和宾语从句,what引导主语从句时位于句首,引导宾语从句时位于动词之后,所以答案是。正确答案是:that题目4正确获得10.00分中的10.00分标记题目题干When the rest of the room _ emotional, stay cool and use logic to negotiate and close.选择一项:A. getB. getsC. got反馈你的回答正确译文:当房间里其他人情绪激动时,你要保持冷静,用逻辑思考来结束谈判。解析:本句的主语是The rest of the room, 虽然是指房间里其余的人,但主语中的中心词是the room,根据主谓一致的原则,谓语动词还是用第三人称单数形式,所以答案是B。正确答案是:gets题目5不正确获得10.00分中的0.00分标记题目题干In business,whatever you do, do not _ illegal benefit.选择一项:A. chaseB. chooseC. challenge反馈你的回答不正确译文:做生意,无论如何都不能追逐非法利润。解析:chase意为“追逐”;choose意为“选择”;challenge意为“挑战”;本句宾语是非法利润,选择chase符合句意;所以答案是A。正确答案是:chase标记题目信息文本二、阅读理解/翻译/完形填空(题型随机)(共50分)题目6部分正确获得50.00分中的10.00分标记题目题干完形填空:选择正确答案,补全文章(每题10分)。Another example is reading non-verbal communication.回答read the non-verbal communication of another person can be a great asset in the communication process. By being aware回答different signs and expressions回答a person gives verbally and non-verbally, a negotiator can adjust his/her approach and the negotiation can go smoothly. If回答, it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room. Being familiar with another person helps you to回答the differences between verbal and non-verbal communication within the negotiation atmosphere.反馈1. 答案:B解析:空格处需要句子的主语,动名词短语可以作主语,be able to 的形式应该是动名词形式,所以答案是B。2. 答案:A解析:be aware of 是固定搭配,意为“意识到”,所以答案是A。3. 答案:B解析:这个位置需要一个在定语从句中作宾语、修饰物的关系代词,说明先行词signs and expressions;what不是关系代词,不能引导定语从句;that是关系代词,既可以修饰人,又可以修饰物,在定语从句中既可作主语,又可作宾语;whom关系代词,可在定语从句中作宾语,但是只能修饰人,是所以答案是B。4. 答案:C解析: If possible是一个省略了主谓结构(it is)的条件句。当if, when, while等连词引导状语从句,而且主句与从句的主谓语相同时,从句部分可以省略主谓结构,所以答案是C。5. 答案:A解析:本句意为“熟悉另一个人,有助于你感受到在谈判气氛中语言性和非语言性交流的差异”。sense the differences 意为“感受到差异或不同”;touch the differences意为“触及到差异或不同”;make the difference则表示“有影响;产生差别”,所以答案是A。一、选择填空题(每题10分,共5题)题目1正确获得10.00分中的10.00分标记题目题干Ill also throw in the discount of 10% on your up front deposit. What do you think about this suggestion?_.选择一项:A. Ok, I think weve both have done our best for thisB. No, the suggestion is too badC. Ok, you will benefit more than us反馈你的回答正确解析:本题考核商务谈判中“达成协议”的交际用语。第一说话人给了达成协议后的折扣数额,听者应该有礼貌地肯定双方的努力,所以答案是A。正确答案是:Ok, I think weve both have done our best for this题目2不正确获得10.00分中的0.00分标记题目题干Hello, this is Lucas Bowen. Id like to order some machines._. When do you need them?选择一项:A. Sorry, I am busyB. No problemC. No, you can do it online反馈你的回答不正确解析:本题考核“打电话”的交际用语。第一说话人打电话提出订货的请求,接听者第二句询问订货的时间说明,接听者已给对方可以继续商务活动的明确答复,所以答案是B。正确答案是:No problem题目3不正确获得10.00分中的0.00分标记题目题干To attract investors, the government has _ its tax and labor laws.选择一项:A. adaptedB. appliedC. adjusted反馈你的回答不正确译文:为了吸引投资者,政府已经调整了税务及劳动法规。解析:adapt意为“适应于”,常与介词to搭配使用;apply与介词to搭配,意为“应用”,与介词for搭配,意为“申请”;adjust意为“调整”,是及物动词,本句的宾语是税务和法规,所以答案是C。正确答案是:adjusted题目4不正确获得10.00分中的0.00分标记题目题干Their skill and _ has got them on the sales team.选择一项:A. lazinessB. discourageC. enthusiasm反馈你的回答不正确译文:他们的技术和热情使他们进了那支销售团队。解析:laziness是名词,意为“懒惰”;discourage 是动词,意为“使沮丧”,enthusiasm是名词,意为“热情”,与skill并列,构成参加销售团队的条件,所以答案是C。正确答案是:enthusiasm题目5正确获得10.00分中的10.00分标记题目题干They wanted to _ a discussion on economics.选择一项:A. initiativeB. initiateC. initial反馈你的回答正确译文:他们想发起一次关于经济学的讨论。解析:initiative 作名词,意为“主动性”,作形容词,意为“自发的,创始的”;initiate是动词,意为“发起”;initial是形容词,意为“开始的,最初的”;wanted 后面应该接动词不定式,所以答案是B。正确答案是:initiate标记题目信息文本二、阅读理解/翻译/完形填空(题型随机)(共50分)题目6部分正确获得50.00分中的10.00分标记题目题干阅读理解:根据文章内容,选择正确答案(每题10分)。Emotions play an important part in the negotiation process, although it is only in recent years that their effect is being studied. Emotions have the potential to play either a positive or negative role in negotiation. During negotiations, the decision as to whether or not to settle rests in part on emotional factors. Negative emotions can cause intense and even irrational behavior, and can cause conflicts and negotiations to break down, but may be instrumental in attaining concessions. On the other hand, positive emotions often facilitate reaching an agreement and help to maximize joint gains, but can also be instrumental in attaining concessions. Positive and negative discrete emotions can be strategically displayed to influence task and relational outcomes and may play out differently across cultural boundaries.1. Emotions play an important role during the negotiation, although their effect is being studied just回答.A. at the beginning of negotiation practiceB. during the negotiation processC. not long before2. Negative emotions may回答make concessions.A. be helpful toB. be harmful toC. be nothing to3. During negotiations, the decision as to whether or not to settle depends in part on emotional factors.回答A. totallyB. to some extendC. completely not4. Attaining concessions can be done回答.A. only by negative emotionsB. only by positive emotionsC. by both negative and positive emotions5. In different cultures, negotiators should use回答 strategies to show positive and negative emotions.A. the sameB. differentC. no反馈1. 答案:C解析:这是一道细节题。第一句中的in recent years“最近这些年”说明了研究的时间,所以答案是C。2.答案:A解析:这是一道细节题。第四句中的be instrumental in说明negative emotions 或许有助于作出让步,所以答案是A。3. 答案:B解析:这是一道词义辨析题。in part意为“在某种程度上”,所以答案是B。4. 答案:C解析:这是一道主旨题。短文中两次提到了attaining concessions, 综合negative emotions和positive emotions的作用,所以答案是C。5. 答案:B解析:这是一道细节题。短文最后一句提到,在不同的文化中,要策略地应用positive和negative emotions,所以答案是B。一、选择填空题(每题10分,共5题)题目1正确获得10.00分中的10.00分标记题目题干Okay then, so to confirm: a 6% discount but you pay all the shipping and installation costs._. Ill call you tomorrow.选择一项:A. Sorry, its not clearB. That sounds all rightC. Sorry, we didnt discuss about that反馈你的回答正确解析:本题考核对商务谈判结果“确认和认可”的交际用语。当第一说话人陈述谈判结果时,听者应该对双方谈判的结果进行确认和表示认可,所以答案是B。正确答案是:That sounds all right题目2正确获得10.00分中的10.00分标记题目题干Hello, this is Lucas Bowen. Id like to order some machines._. When do you need them?选择一项:A. Sorry, I am busyB. No problemC. No, you can do it online反馈你的回答正确解析:本题考核“打电话”的交际用语。第一说话人打电话提出订货的请求,接听者第二句询问订货的时间说明,接听者已给对方可以继续商务活动的明确答复,所以答案是B。正确答案是:No problem题目3不正确获得10.00分中的0.00分标记题目题干We cant manage that _ you pay for the installation.选择一项:A. ifB. untilC. unless反馈你的回答不正确译文:除非贵方付安装费,否则我方无法承担(此价格)。解析:条件状语从句unless的选择是个难点。解题方案是:主句是否定句,主句和从句之间的逻辑关系是条件关系。选项A的逻辑关系不通;选项B until 在句法结构上讲得通,但语义上不合适;unless = if not, 意为“除非,假如不”,逻辑关系合理,所以答案是C。正确答案是:unless题目4不正确获得10.00分中的0.00分标记题目题干Although he has sought to find a peaceful _, he is facing more pressure from his business rivals.选择一项:A. soluteB. solveC. solution反馈你的回答不正确译文:虽然他已设法寻找一个和平的解决办法,但他正面临着更大的商务竞争对手的压力。解析:solute是名词,意为“溶解物”;solve 是动词,意为“解决”;solution是名词,意为“解决办法”。句中的形容词peaceful意为“和平的”,应该是“和平的解决方案”。所以答案是C。正确答案是:solution题目5不正确获得10.00分中的0.00分标记题目题干That might be acceptable _ you handle the insurance fees.选择一项:A. ifB. whetherC. even if反馈你的回答不正确译文:如果贵方能够承担保险费用,这个(条件)是可以接受的。解析:if意为“如果”;whether意为“是否”;even if意为“即使”。主句提出acceptable“可以接受的”应该是条件,因此选择条件从句的从属连词if, 所以答案是A正确答案是:if标记题目信息文本二、阅读理解/翻译/完形填空(题型随机)(共50分)题目6部分正确获得50.00分中的20.00分标记题目题干翻译:为句子选择正确的翻译(每题10分)。1. By understanding how non-verbal communication works, a negotiator must be able to understand the information the other participants are giving out non-verbally.回答A通过理解非语言性交际如何起作用,谈判者一定能够理解其他参与者透露的非语言性信息。B要理解非语言性交际如何运行,谈判者必须理解其他参与者给出的非语言性信息。C. 通过理解非语言性交际是如何工作的,谈判者必需能够理解其他参与者非语言性地给出的信息。2. Look the person in the eye with honesty and respect.回答A用诚实和尊敬看待这个人。B诚实而尊敬地注视这个人。C诚实并尊敬地用眼看这个人。3. If possible, it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room.回答A. 如果有可能,可以帮助谈判双方花时间一起在谈判室以外的舒适氛围中。B. 如果有可能,让谈判双方花时间一起处于谈判室以外的舒适氛围,可能会有帮助的。C. 如果有可能,谈判双方花时间一起在谈判室以外的舒适的环境中,肯定会有帮助的。4. This is because whoever controls the start of the negotiations tends to control where they end.回答A这是因为无论哪一方掌控了谈判的开始,往往都会将谈判导致结束。B这是因为无论谁曾经掌握了谈判的开始,趋势都会主导谈判的地点。C这是因为无论谁控制了谈判的开始,谁往往就能掌控谈判的结果。5. The negotiation table can be loaded with agendas, egos and emotions.回答A谈判桌承载着议事日程,自我意识和各种情绪。B谈判桌负荷着议事日程,自尊心和不同情绪。C谈判桌充满了议事日程,自我意识和情感。反馈1. 答案:A解析:本句翻译考查对长句分析和理解。句中含有两个从句,一个是how 引导的是宾语从句;一个是省略关系代词的定语从句the other participants are giving out non-verbally,修饰先行词 the information。介词by表示方式;work意为“起作用”;must 表示推测;give out 意为“泄露,透露”,所以答案是A。2. 答案:B解析:本句考查翻译技巧:词性转换。句中with honesty and respect是介词短语,翻译时需转换成汉语的副词短语。另外,look sb. in the eye意为“注视,打量”,所以答案是B。3. 答案:B解析:本句考查不定式复合结构: It is + adj + for sb. to do sth.的翻译。可忽略形式主语it的翻译,而将不定式复合结构for sb. to do sth.作为主语译为“让/使某人做某事”;情态动词may译为“可能”;所以答案是B。4. 答案:C解析:本句考查whoever引导名词性从句的翻译。句中whoever = anyone who意为“无论谁,不管谁”;引导主语从句,翻译时可加强语气:无论谁谁就。此句还有一个难点是where they end的翻译,根据句义应该是“谈判在哪里结束”,即谈判的结果;tend to do sth.译为“往往”,所以答案是C。5. 答案:A解析:本句考查短语be loaded with的翻译,意为“承载着、装载着”;emotion意为“情绪,情感”,为了照顾并列四字结构“议事日程,自我意识”emotions可译为“各种情绪”,所以答案是A。一、选择填空题(每题10分,共5题)题目1不正确获得10.00分中的0.00分标记题目题干Okay then, so to confirm: a 6% discount but you pay all the shipping and installation costs._. Ill call you tomorrow.选择一项:A. Sorry, its not clearB. That sounds all rightC. Sorry, we didnt discuss about that反馈你的回答不正确解析:本题考核对商务谈判结果“确认和认可”的交际用语。当第一说话人陈述谈判结果时,听者应该对双方谈判的结果进行确认和表示认可,所以答案是B。正确答案是:That sounds all right题目2正确获得10.00分中的10.00分标记题目题干Ill also throw in the discount of 10% on your up front deposit. What do you think about this suggestion?_.选择一项:A. Ok, I think weve both have done our best for thisB. No, the suggestion is too badC. Ok, you will benefit more than us反馈你的回答正确解析:本题考核商务谈判中“达成协议”的交际用语。第一说话人给了达成协议后的折扣数额,听者应该有礼貌地肯定双方的努力,所以答案是A。正确答案是:Ok, I think weve both have done our best for this题目3不正确获得10.00分中的0.00分标记题目题干_ has good reputation will sooner or later be successful in his business.选择一项:A. WhateverB. WhoeverC. Whichever反馈你的回答不正确译文:任何人只要有良好的声誉,迟早生意会成功的。解析:whatever意为“无论什么; 任何(事物)”;whoever = anyone who,意为“无论谁,不管谁”;whichever意为“无论哪个”。从语义和句法的角度,应该选whoever,所以答案是B。正确答案是:Whoever题目4正确获得10.00分中的10.00分标记题目题干In business,whatever you do, do not _ illegal benefit.选择一项:A. chaseB. chooseC. challenge反馈你的回答正确译文:做生意,无论如何都不能追逐非法利润。解析:chase意为“追逐”;choose意为“选择”;challenge意为“挑战”;本句宾语是非法利润,选择chase符合句意;所以答案是A。正确答案是:chase题目5不正确获得10.00分中的0.00分标记题目题干We cant manage that _ you pay for the installation.选择一项:A. ifB. untilC. unless反馈你的回答不正确译文:除非贵方付安装费,否则我方无法承担(此价格)。解析:条件状语从句unless的选择是个难点。解题方案是:主句是否定句,主句和从句之间的逻辑关系是条件关系。选项A的逻辑关系不通;选项B until 在句法结构上讲得通,但语义上不合适;unless = if not, 意为“除非,假如不”,逻辑关系合理,所以答案是C。正确答案是:unless标记题目信息文本二、阅读理解/翻译/完形填空(题型随机)(共50分)题目6部分正确获得50.00分中的30.00分标记题目题干阅读理解:根据文章内容,判断正误(每题10分)。The Golden Rules of NegotiatingThe art of negotiating is a difficult skill for most of us, even good salespeople. Here are three golden rules for you to follow:1. Always Start the Negotiations.You must initiate the process. This is because whoever controls the start of the negotiations tends to control where they end. If you let the other party start negotiations, you will be constantly giving up control, often without even realizing it. For instance, when you ask someone what his project budget is, you are allowing him to start the negotiations. You will then spend your time chasing his number rather than finding the best solution. So, never let the other party control the negotiations.2. Always Negotiate inWriting.The purpose of negotiations is to arrive at a formal written agreement, not tell a story or spend time talking. From the first moment you begin a proposal, you should create a document and take it to the client. It will include all the points of agreement and become real to the prospective customer. Negotiating first and then having to create a document adds unnecessary time to a transaction. But if you build your written agreement as you negotiate, you are prepared to ask for a signature the moment the decision to buy is made.3. Always Stay Cool.The negotiation table can be load

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