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interculuralcommunication:
isaface-to-facecommunicationbetweenpeoplefromdifferentculturalback-ground,
intraculturalcommunication:
canbedefinedastheextenttowhichthereissharedinterpersonalcommunication
betweenofthesameculture----whetherthisisinthemajority,orwithinminority
cultures
hostculture:isthemainstreamcultureofanyoneparticularcountry.
minorityculture:
istheculturalgroupsthataresmallerinnumericaltermsinrelationtothehostculture,
subculture:isasmaller,possiblynonconformist,subgroupwithinthehostculture.
multiculturalism:
istheofficialrecognitionofacountry'sculturalandethnicdiversity
cross-culturalcommunication:
isaface-to-facecommunicationbetweenrepresentativesofbusiness,governmentand
professionalgroupsfromdifferentcultures.
perception:
isaninternalprocesswherebyweconventthephysicalenergiesoftheworldinto
meaningfulinternalexperiences
Individualism:
referstothedoctrinethattheinterestsoftheindividualareoroughttobeparamount,
andthatallvalues,rightsanddutiesoriginateinindividuals.Itemphasizesindividual
initiative,independence,individualexpression,andevenprivacy.
collectivism:
meansgrateremphasison(l).theviews,needs,andgoalsofthein-groupratherthan
oneself.(2)socialnormsanddutydefinedbythein-groupratherthanbehaviortoget
pleasure.(3)beliefssharedwiththein-group,ratherthanbeliefsthatdistinguishself
fromin-group.
powerdistance:it'stheextenttowhichasocietyacceptsthatpowerinrelationship,
institutions,andorganizationsisdistributedunequally.
context:
it'stheinformationthatsurroundsanevent.Itisinextricablyboundupwiththe
meaningoftheevent.
high-contextcommunication:
itisakindofcommunicationinwhichmostoftheinformationisalreadyinthe
person.Whileverylittleisinthecoded,explicitlytransmittedpartofthemessage.
low-contextculture:
itisakindofcultureinwhichthepopulationislesshomogeneousandthereforetends
tocompartmentalizeinterpersonalcontacts.
activityorientation:
itisthewayacultureviewsactivity,whichisclassifiedbyKluckhohns
high-contextculture:
itisakindofcultureinwhichpeopleareveryhomogeneouswithregardto
experience,informationnetworks,andthelike.
low-contextcommunication:
itisjusttheoppositeofhigh-contextcommunication.Itisthemassofinformationis
restedintheexplicitcode
Nonverbalcommunication:
Involvesallthosenonverbalstimuliinacommunicationsettingthataregeneratedby
boththesourceandhisorherusedoftheenvironmentandthathavepotential
messagevalueforthesourceorreceiver.
Paralanguage:
referstotherate,pitchandvolumequalitiesofthevoice,whichinterruptor
temporarilytaketheplaceofspeechandaffectthemeaningofamessage
M-time(MonochromeTimeSchedule)
M-timeculturestendtothinkoftimeassomethingfixedinnature,somethingaround
usandfromwhichwecannotescape;anever-presentpartoftheenvironment,just
liketheairwebreathe.
P-time
P-timeculturesdealwithtimeholisticallyandplacegreatstockintheactivityatthe
moment.
l.whyisthestudyofinterculturalconmranicationveryimportant?
Withthedevelopmentofnewtechnologyandinformationsystems,changesinthe
world'spopulationandashiftintheworld'seconomicarena,thestudyofintercu
communicationisgettingmoreandmoreimportant.Firsttechnologyhasaccelerated
interculturalcontactbyspurringdevelopmentintwoareasofhumanendeavor:
transportationsystemsandcommunicationsystems.Second,therapidincreaseinthe
world'spopulationhasalsopromotedtheinterculturalcommunication.Third
changesintheinternationalbusinesscommunityhavecompelledChinatoreexamine
herbusiness.
2.Whatisfundamentaltoourapproachtointerculturalcommunication?
Fundamentaltoourapproachtointerculturalcommunicationisbeliefthatall
formsofhumancommunicationinvolveaction.Putinslightlydifferentterms,
communicationisanactivitythataffectsusandotherpeople.Whetherweare
generatingasreceivingwordsormovements,wearecreatingandproducingaction.
Therefore,anystudyofcommunicationmustincludeinformationaboutthechoices
wemakeinselectingourmessages,plusadiscussionoftheconsequencesofthose
choice.
3.Whatarethehazardsofstudyinginterculturalcommunication?
overgeneralizedandoversimplifiedbeliefsweusetocategorizeofpeoplearethe
hazardsofstudyinginterculturalcommunication.Whenwestudyintercultural
communicationweshouldtakecorrectmethodsandphilosophicalpointofviews.We
cannotassumethatallthepeoplearefundamentallythesame,orbelievethatsome
culturesarebetterthanothers,ormakeassumptionsthatcultureissimplybasedon
people'snationality.Thereforeifwearenotabletohaveacorrectunderstandingof
otherculturesorifwejusthaveastereotypeofotherculturesandbelievein
ethnocentrism,wearesuretofailininterculturalcommunication.Inaword,the
hazardsofstudyinginterculturalcommunicationareovergeneralizingandforgetting
howcomplexthenatureofhumanbehavioris.
1Whyisitimportanttoincludeunintentionalityinadefeinitionofintercultural
communicatioii.
Communicationoccurswhenevermeaningisattributedtobehaviorastheresidueof
behavior.Behaviorcanbeintentionalorunintentional.Whenonepersondeliberately
attemptstoconveymeaningtoanother,heintentionallysendsmessagetochangeor
modifythebehaviorofotherpeople,andthereforeheselectshiswordsoractions
withsomedegreeofconsciousness.Howeversometimesmessagesareconveyed
intentionally.Forexample,theseeminglyinnocentactsofshowingthesolesofyour
feettoastrangerinKoreaortouchingawomanyouareintroducedtoinSandiArabia
coldsendnegativemessagesevenifthesenderofthemessagedoesnotexpecthisor
heractiontobecommunicated.Soitisimportanttoincludeunnitentionalityina
definitionofinterculturalcommunication.
2characteristicsofcommunicationinclude:
nodirectmind-to-mindcontact,wecanonlyinfercommunicationissymbolic,
time-bindinglinksustogether,weseektodefinetheworld,
communicationhasaconsequencecommunicationisdynamic
communicationiscontextualcommunicationisselfreflective
3Peoplearealike(1)peopleareidenticalinnumerousphysiologicalandchemical
ways(2)peoplealsoseekemotionalpleasureandfleeinjurytoourfeelings(3)all
peoplemusteventuallyfacefourfundamentalPeoplearedifferent:thisbeliefis
predicatedonthesimplefactthatpeopleexperienceoftheworldisinternal.
Inaword,acommonbeginning,anatomy,gender,age,cultureandthelikemaybind
us,butourisolatedmindsanduniqueexperiencekeepusapart.Cultrualdifferences
alsokeepusapart.Whilethefourphilosophicalissuesofdeathm,isolation,freechoice
andmeaningconfronteveryone,theresolutionswedecideuponhavetheirrootsdeep
ineachculture.Sointerculturalcommunicationexistswheneverpeoplefromdifferent
culturescommunicatewitheachother.
4.Wereyourinferencescorrect?Howdoyouknow?
MisswangandmisszhangaregoodfriendstheofengoshoppingtogetheronSunday.
OneSunday,misswangsaystomisszhangTodayisSundayandmisszhang
responds:OKletgo.Fromtheirshortdialogue,wecaninferthatmisswangisasking
misszhangtogoshoppingandmisszhangacceptsmisswang'sproposal.According
totheinferentialapproachtocommunication,linguisticcommunicationissuccessful
whenthehearer,uponhearinganexpresspeakerandthehearershareasystemof
inferentialstrategiesleadingfromtheutterancesofanexpressiontothehearer9s
recognitionofthespeaker'scommunicativeintent,soweansayourinferenceis
correct.
whattheaimofintegratingcultureintothelanguageclassroom?
theaimofintegratingcultureintothelanguageclassroomistodevelopboth
teacher'sandstudent'sabilitytoidentifyareasofpossiblemisunderstandingin
interculturalcommunicationsoastoavoidmiscommunication.itisalsotodevelop
skillsallowingparticipantsinasituationtorecognizewhenmiscommunicationhas
occurred,toanalyzeitsprobablecauseandthereforetoattempttorepair.onecannot
learnalanguagewellwithoutlearningitsculture,becauselanguageandcultureare
inextricablylinked.
whatdoyoudefinecultureas?
(DanielBatesandFredPlogpointoutthat,cultureisasystemofshared
beliefs,values,customs,behaviors,andartifactsthatthemembersofasocietyusetocopewiththeir
worldandwithoneanother,andthataretransmittedfromgenerationtogenerationthrough
learning.therefore,wedefinecultureasthedepositofknowledge,experience,beliefs,values,
Attitudes,meanings,hierarchies,religion,notionsoftime,roles,spatialrelations,conceptsofuniverse
andmaterialobjectsandpossessionsacquiredbyagroupofpeopleinthecourseofgenerations
throughindividualandgroupstriving.
Whatdoesthemodelofinterculturalcommunicationdemonstrates?
demonstratestheinfluenceofcultureonindividuals,andtheproblemsinherentin
theproductionandinterpretationofinterculturalmessages.cultureisonefactor
influencinghowweperceiveandinteractwiththeworld.Althoughcultureisthe
dominantforceshapinganindividualwithinanyculture,peoplevarytosomeextent
fromeachother,whenamessageitistointerpreted,themeaningisgainmodified,
therecanbeawidevariationofinterculturalcommunicationduetocultural
differences.
1Communication(occurs)whenevermeaningisattributedtobehaviororthe
residueofbehavior.
2AUcommunicationhavesevencomponents:
Thesource,encoding,themessage,thechannel,thereceiver,decoding,feedback
3TheInferentialModelofcommunicationproposesfourpresumptions
linguisticpresumption,communicativepresumption,
presumptionofliteralness.conversationalpresumption
4fiveaspects
1relevance2sincerity3truthfulness4quantity5quality5Message
modelcannotaccountfor:
1disambiguation2underdeterminationofreference3underdeterminationof
communicativeintent4nonliterality5indirction6noncommunicativeacts.
l.Theworldisaconfusingplace(explain)theworld(reduces)confusion.
2.sixcharacteristics(learned)(transmittedfromgenerationtogeneration)
(basedonsymbols)(subjecttochange)(integrated)(Ethnocentric)
3.o
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