职场交际英语（海南职业技术学院）试题及答案

1【单选题】(2分)Whatisthemostcommonwayforjobseeking?正确答案：BA.VisitingthecompanyB.ReadingthejobadsC.WatchingTVD.Listeningtotheradio2【单选题】(2分)Wecansee"Mainduties"inMcDonald’sjobad,whichmeans().正确答案：BA.titlesB.requirementsC.qualificationsD.skills3【单选题】(2分)Whatisthefirstpartofaresume?正确答案：AA.personalinformationB.workexperienceC.educationalbackgroundD.skills4【单选题】(2分)WhatistheChinesetranslationof“references”?正确答案：BA.工作经验B.证明人C.资历D.教育背景5【单选题】(2分)“Courteous”means().正确答案：DA.professionalB.confidentC.anxiousD.polite6【单选题】(2分)Being(),professional,andpoliteisthebestwaytomaketherightimpression.正确答案：DA.preparationB.preparingC.prepareD.prepared7【单选题】(2分)Whenitcomesto"Tellmeaboutyourself.“，theapplicantshouldgivea()answertothisquestion.正确答案：DA.difficultB.longC.simpleD.brief8【单选题】(2分)Whenansweringthequestion"Whyshouldwehireyou?",youshouldfocusonyour()thatapplytothejob.正确答案：CA.weaknessB.anxietyC.strengthD.difficulty9【单选题】(2分)Jobinterview()isasetofrulesoneshouldacceptandfollowineverysinglejobinterview.正确答案：BA.answersB.etiquetteC.skillsD.methods10【单选题】(2分)Applicantshoulddress()duringajobinterview.正确答案：CA.informallyB.improperlyC.neatlyD.messy

1【单选题】(2分)Whenyoumeetyourcolleaguesforthefirsttime,howdoyougreetthem?正确答案：AA.Howdoyoudo?B.What'sup?C.Hi!D.Howareyou?2【单选题】(2分)IamJamesSmith.I’vejust（）asthepayrollclerkintheMarketingDepartment.正确答案：DA.comeB.doneC.actedD.joined3【单选题】(2分)Let'sgototheHRDepartment（）alook.正确答案：AA.tohaveB.havingC.haveD.had4【单选题】(2分)Letme（）youaroundthecompany.正确答案：BA.showedB.showC.toshowD.showing5【单选题】(2分)MynameisPeterSmith.Iamincharge（）theHRDepartment.正确答案：CA.inB.forC.ofD.on6【单选题】(2分)Let'sstart（）thefirstpart.正确答案：AA.withB.inC.asD.for7【单选题】(2分)Ourcompany（）inHangzhou.正确答案：CA.locateB.locatedC.islocatedD.locates8【单选题】(2分)A:Whatareyouinchargeofinthecompany?B:I'minchargeof（）employees.正确答案：DA.trainB.trainedC.traindD.training9【单选题】(2分)Foraman,awell-tailoredsuit,polishedshoesandatiewillhelpyoupresentprofessionallyand（）.正确答案：BA.clearB.confidentlyC.confidentD.clearly10【单选题】(2分)Toomuchperfumeandjewelry,overdoingofmakeupandbrightcolorsuitshould（）intheoffice.正确答案：BA.avoidsB.beavoidedC.avoidedD.avoid

1【单选题】(2分)A:Whoisspeaking,please?B:（）正确答案：BA.I'mMary.B.ThisisMaryspeakingC.MynameisMary.D.What'sup?2【判断题】(2分)You'dbettertakenoteswhenyouaremakingacall.正确答案：BA.错B.对3【多选题】(3分)Ifthepersonyouwantisnotin,weoftenuse（）toshowpoliteness.正确答案：CDA.HoldonB.Idon'tknowC.I’mafraidthat...D.I’msorry4【判断题】(1分)Youcan'tbeseenonthephone,soyouneedn'tsmile.正确答案：BA.对B.错5【多选题】(3分)Ifyouneedtoknowyourschedule,youcouldsay（）.正确答案：ABCDA.Wouldyoupleasesendmyscheduletomymailbox?B.What’smyschedulefortoday?C.What’smyschedulelike?D.Letmecheckmyschedule.6【判断题】(2分)Makingscheduleisveryimportant,youcandoitwheneveryouwant.正确答案：AA.错B.对7【单选题】(2分)What'stheEnglishtranslationof“笔记本电脑”?正确答案：AA.laptopB.printerC.photocopierD.projector8【单选题】(2分)Pleasedonotsendthepictures（）attachment.正确答案：BA.withB.byC.atD.on9【判断题】(2分)Ifweneedacolleaguetosendusafax,besuretosweetenyourmouth.正确答案：AA.对B.错10【单选题】(2分)A:What'syourfaxnumber,please?B:（）.正确答案：BA.Thankyousomuch.B.Thesamewiththetelephonenumber.C.Isee.D.Ofcourse.

1【单选题】(2分)Howmanycomponentsarethereinaninvitationcard?正确答案：AA.FiveB.EightC.SixD.Seven2【单选题】(2分)"Requestthepleasure/honorofthepresenceof"means（）.正确答案：DA.youarewelcomeB.thankyouC.reply,ifyoupleaseD.wouldliketoinvite3【单选题】(2分)Confirmingtheflightinformation,youshouldknowyourclient's（）.正确答案：DA.arrivaltineB.flightnumberC.arrivalgateD.flightnumber,arrivalgateandarrivaltime4【单选题】(2分)Whenaskingaboutthetrip,wemaysay:"（）?"正确答案：CA.Howdoyoudo?B.Nicetoseeyou!C.Didyouhaveagoodtrip?D.AreyouMs.Jones?5【单选题】(2分)Beforetouringtheworkplace,whatshouldwedofirst?正确答案：BA.Weshouldtalkaboutthequalitycontrolfirst.B.Weshouldmakeaperfectplanfirst.C.Weshouldgetthefeedbackfromtheguestsfirst.D.Weshouldintroducethesizeofworkshopfirst.6【单选题】(2分)Mostofourproductsstarthereandthisisour（）（最新产品）.Wethinkitwillbeverysuccessful.正确答案：BA.headofSalesB.latestproductC.workshopD.presentation7【单选题】(2分)Ifyouwanttomakeaninvitationwithguests,youcansay（）.正确答案：AA.Howwouldyouliketocometoourdinnerpartywithme?B.Canyourecommendsomethingspecial?C.Let'senjoydeliciousfood.D.MayIordernow?8【单选题】(2分)I’ll（）youupfromthehotellobbyatsixtomorrowevening,isthatok?正确答案：BA.showB.pickC.runD.get9【多选题】(3分)Thewritingofafarewellspeechneedtofollowthe5Sprinciple,theyare（）.正确答案：ABCDA.memoriesB.suggestionsandwishesC.addressD.thanks10【判断题】(2分)Thespeakershouldmaintaineyecontactwiththeaudienceduringthefarewellspeech.正确答案：BA.错B.对

1【判断题】(2分)Generallyspeaking,therearetwotypesofbusinessmeetings.Oneisformalandtheotherisinformal.正确答案：AA.对B.错2【判断题】(2分)Formalmeetingsmayhappenanytimeanywherewithoutfullpreparation.正确答案：BA.对B.错3【单选题】(2分)A:Doeseveryoneagreewithourplan?B:（）正确答案：AA.Greatthen,let’sgetstarted.B.I’msorry.C.No,Idon'tlikeit.D.Idon'tknow.4【多选题】(2分)Theheadofanagendaincludes（）.正确答案：ABCDA.titleofthemeetingB.placeofthemeetingC.participantsD.timeofthemeeting5【判断题】(1分)Inbusinessmeetings,trytofocusandshareorexchangeyourviewsorinformationwhenit'syourturn.正确答案：AA.对B.错6【单选题】(2分)Togiveapologiesforsomeonewhoisabsent,youmightsay:"（）."正确答案：CA.Iamsorry.B.Jennyisabsenttoday.C.IamafraidJennycan'tbewithustodaybecausesheisill.D.Jennyisill.7【单选题】(2分)Whenclosingameeting,youmaysay（）.正确答案：DA.Let'smoveontothenextitem.B.Shallweleavethatitem?C.Letmequicklygoovertoday'smainpoints.D.Ideclarethemeetingclosed.8【单选题】(2分)“会议纪要”的英文是（）正确答案：BA.MeetingMinutesB.MeetingAgendaC.MeetingpreparationD.MeetingDiscussion9【单选题】(2分)Agendasareusuallycirculatedtomeetingparticipants（）ameeting.正确答案：DA.duringB.afterC.attheendofD.before10【单选题】(2分)Minutesareanofficial（）oftheproceedingsofaformalmeeting.正确答案：DA.decisionB.experienceC.discussionD.record

1【多选题】(3分)Toadvertiseproductseffectively,oneshouldconsidertheproduct's（）.正确答案：ABCDA.goodimageB.creativesideC.impressivelogoD.easierandmemorablename2【判断题】(1分)Wecanfindadvertisementsfromdifferentchannels,likeTV,newspaper,magazine,interne,andbillboard.正确答案：AA.对B.错3【多选题】(3分)Aprodudct'ssellingpointsgenerallyincludeits（）.正确答案：ACDA.materialsB.impressivelogoC.qualityandperformanceD.otherinformation4【单选题】(2分)Thesentence"Alwaysbeclosing"means（）.正确答案：DA.总是关闭B.被关了C.失败了D.成交5【多选题】(3分)Usuallyanegotiationincludesfourstages.Theyare（）.正确答案：ABCDA.bargainingB.preparationC.smalltalkD.makinganagreement6【判断题】(1分)Negotiationisadialogueamongnations,companies,non-profitorganizationsorindividuals.正确答案：BA.错B.对7【单选题】(2分)WhatdoestheChinesemeaningof"ShippingMark"?正确答案：BA.索赔B.运输标记C.单价D.数量8【单选题】(2分)The4Psmarketingtheorywasproposedby（）.正确答案：CA.RobertLauterB.JohnFordC.JeromeMcCarthyD.BernardShaw9【判断题】(1分)Thecontractpreparedbythebuyeristhepurchasecontract.正确答案：BA.错B.对10【单选题】(2分)The4Csmarketingtheorywasraisedby（）.正确答案：AA.RobertLauterB.JeromeMcCarthyC.JohnFordD.BernardShaw

1【单选题】(2分)WhatistheEnglishTranslationsof“出价人，投标人”?正确答案：AA.bidderB.sampleC.promoteD.appointment2【判断题】(1分)TheChinesemeaningof"Areyouavailabletoday?"is“你今天有空吗？”正确答案：AA.对B.错3【多选题】(3分)Whataretherightclosingsoftenusedinathank-youlettertoacustomer?正确答案：ADA.TakecareB.YourloveC.LovelyD.Sincerely4【判断题】(1分)Itisnecessarytoidentifythereasonwhyyouwritethethank-youlettertoacustomer.正确答案：AA.对B.错5【多选题】(3分)Todealwithcustomercomplaint,oneshould（）.正确答案：ABCDA.apologizeB.acknowledgeC.fixD.listencarefully6【判断题】(1分)Customerserviceisadifficultjob.正确答案：BA.错B.对7【多选题】(3分)The"threeguarantees"inafter-salesservicerefersto（）.正确答案：ACDA.repairB.reviewC.returnD.replacement8【单选题】(2分)Accordingtothelesson,whenyouaregoingtoanswerthecustomers’questionsaboutafter-salesservice,payattentiontothefollowingexcept（）.正确答案：BA.Bearyourselfwell.B.Speakquietly.C.Don’tasy‘absolutely’,‘must’.D.Solvethemostimportantproblemsfirst.9【判断题】(1分)Incustomerservice,expandingbusinessmeanslookingfornewbusiness,recommendingnewproducts,includingnewcustomersandnewopportunities.正确答案：BA.错B.对10【单选题】(2分)Wecantakethefollowingactivitiesforsalespromotionexcept（）.正确答案：BA.newspaperadvertisingB.playinggamesC.tradefairsD.televisionadvertising

1【单选题】(2分)WhatistheChinesetranslationof“destination”？正确答案：BA.时差B.目的地C.旅行方式D.行程2【单选题】(2分)"Itinerary"means（）.正确答案：CA.flightB.destinationC.planoftravelD.agency3【单选题】(2分)"king-sizebedroom"means（）inChinese.正确答案：AA.大床房B.双人间C.单人间D.标准间4【单选题】(2分)Ifaguestasksabouttheroomrate,whatwouldhesay?正确答案：CA.HowmayIhelpyou?B.Isbreakfastincluded?C.What’stheroomratepernight?D.MayIhaveyournameandphonenumber,please?5【单选题】(2分)Aftertakingofftheplane,youwillgothrough（）firsttohaveyourdocumentchecked.正确答案：CA.theCustomsCheckB.theBaggageClaimC.theImmigrationCounterD.theCheck-inCounter6【单选题】(2分)Ontheboardingpass,youcanseesomeinformationexcept（）.正确答案：BA.flightnumberB.priceC.boardingtimeD.seatnumber7【单选题】(2分)Morethan$10.000ofcashattheimmigrationcountermust（）,oritwillbeconfiscated.正确答案：AA.bedeclaredB.declaredC.bedeclareD.declare8【单选题】(2分)Doyouwanttopay（）cashor（）creditcard.正确答案：AA.in,byB.by,inC.in,inD.by,by9【单选题】(2分)I'mafraidwearefullybooked（）the5th.正确答案：DA.withB.ofC.forD.by10【单选题】(2分)Thehotelisfullandthereissomeone（）yourroom.正确答案：AA.takingB.takeC.totakeD.takes

1【判断题】(1分)Whenchoosingabooth,anexhibitorwillconsidertheboothtype,size,location,price,etc.正确答案：AA.对B.错2【多选题】(3分)Ifanexhibitorwantstoapplyforabooth,he/sheshould（）.正确答案：ABCDEA.faxthecopyormailtheoriginalapplicationformtotheorganizerB.fillintheboothapplicationformC.signtheagreementD.confirmboothallocationE.arrangethepaymentandreceiveexhibitormanual3【单选题】(2分)Publictradefairsareopento（）.正确答案：BA.companyrepresentativesonlyB.thegeneralpublicC.certainpeopleD.Chineseonly4【单选题】(2分)Manytradefairsarebookedquitequickly.Anearly（）isthereforeadvisable.正确答案：DA.budgetplanningB.advertisingC.settingobjectivesD.registration5【单选题】(2分)WhichofthefollowingisNOTaboothservice?正确答案：BA.Demonstratetheproduc.B.Haveasmalltalkwithfriends.C.Handout/collectbusinesscards.D.Gatherinformationaboutcompetitors.6【单选题】(2分)WhatistheChinesemeaningof"BudgetPlanning"?正确答案：AA.预算规划B.售货计划C.买卖规划D.现金交易7【判断题】(1分)“Inbusiness,youdon'tgetwhatyoudeserve,yougetwhatyounegotiate.”Thissentencetellsustheimportanceofcommunicationinbusinessnegotiation.正确答案：AA.对B.错8【多选题】(3分)Iftheofferisunacceptable,youcouldsay（）正确答案：ABCDA.Thepriceisunacceptable.B.Thepriceisfarbeyondourbudget.C.I’mafraidwecan’tagreetotheprice.D.Thepriceistoohigh.9【单选题】(2分)WhatistheEnglishtranslationof“成本价”?正确答案：DA.specialpriceB.buyingpriceC.sellingpriceD.costprice10【判断题】