chapter 4 领导力和项目经理

Chapter4LeadershipandTheProjectManager领导力和项目经理Chapter4LearningObjectives学习目标Aftercompletingthischapter,studentswillbeableto:通过学习，学生应该能够：Understandhowprojectmanagementisa“leaderintensive”profession.理解为何项目管理是一种“领导力集中”的职业Distinguishbetweentheroleofamanagerandthecharacteristicsofaleader.能够分辨管理者和领导者的角色特征Understandtheconceptofemotionalintelligenceasitrelatestohowprojectmanagerslead.了解情商的概念，毕竟这涉及到项目经理如何去领导Recognizetraitsthatarestronglylinkedtoeffectiveprojectleadership.识别出那些与高效的项目领导能力有关的特质04-02Chapter4LearningObjectives学习目标Aftercompletingthischapter,studentswillbeableto:通过学习，学生应该能够：Understandtheimplicationsoftimeorientationonprojectmanagement.理解时间导向对于项目管理的影响Identifythekeyrolesprojectchampionsplayinprojectsuccess.识别出在项目成功过程中的关键项目冠军角色Recognizetheprinciplesthattypifythenewprojectleadership.了解那些能代表新的项目领导力的原则Understandthedevelopmentofprojectmanagementprofessionalisminthediscipline.了解项目管理职业化的发展04-03Leadership领导力 “Theabilitytoinspireconfidenceandsupportamongthepeoplewhoareneededtoachieveorganizationalgoals.”鼓励并支持那些为实现组织目标而工作的群体的一种能力Projectmanagementisleaderintensive!项目管理是领导力的集中体现LeadersVs.Managers领导者Vs.管理者Managers（管理者）

haveofficialtitles（官方头衔）

inanorganizationLeaders（领导者）

focusoninterpersonalrelationships（人际关系）

ratherthanadministrationImportantdifferencesexistbetweenthetwoon:产生的目的工作网的发展焦点时间效果执行DifferencesBetweenManagersandLeaders

管理者和领导者间的区别administerDemandrespectmaintainthestatusquofocusonsystemsstriveforcontrolshort-termviewfocusedonthebottomlineimitatedothingsrightstatetheirpositioninnovateCommandrespectdevelopnewprocessesfocusonpeopleinspiretrusthavelong-termgoalfocusedonpotentialoriginatedotherightthingearntheirpositionLEADERSMANAGERSCopyright©2013PearsonEducationFigure4.2HowtheProjectManagerLeads

项目经理如何领导Projectmanagersfunctionasmini-CEOsandmanageboth“hard”technicaldetails（“硬”技术细节）

and“soft”peopleissues（“软”人的事宜）.Projectmanagers:acquire

projectresources获取项目资源motivateandbuildteams

激励和建设团队haveavisionandfightfires有远见和救火能力Communicate沟通AcquiringResources获取资源Projectareunderfunded

（资金短缺）foravarietyofreasons:vaguegoals模糊的目标nosponsor没有赞助requirementsunderstated要求保守insufficientfunds存款不足distrustbetweenmanagers管理者间的不信任Communication沟通

Itiscriticalforaprojectmanagertomaintainstrongcontactwithallstakeholders Projectmeetingsfeature

taskoriented（确定任务方向）

andgroupmaintenance（组织维护）

behaviorsandserveto:updateallparticipants确认所有参与者increaseunderstanding&commitment增强理解与互信makedecisions做出决策providevisibility提供可见性Leadership&EmotionalIntelligence

领导力与情商Emotionalintelligence（情商）referstoleaders’abilitytounderstandthateffectiveleadershipispartoftheemotionalandrelationaltransactionbetweensubordinatesandthemselves.情商指的是领导人能够意识到高效领导能力需要自己与下属之间的情感交流Fiveelementscharacterizeemotionalintelligence:Self-awareness

自我意识Self-regulation

自我调节Motivation激励Empathy识别他人情绪Socialskill

社交能力04-10TraitsofEffectiveProjectLeaders高效项目领导者的特质 Anumberofstudiesoneffectiveprojectleadershiprevealthesecommonthemes:Goodcommunication良好的沟通能力Flexibilitytodealwithambiguity

灵活地处理歧义Workwellwithprojectteam和项目团队合作愉快Skilledatvarious

influence

tactics熟悉各种影响策略Leading&TimeOrientation领导&时间导向Alignment时间排列timelineorientation（时间轴方向）futuretimeperspective（洞察力）timespan（时间跨度）poly/monochronic（多元/单一）timeconception（时间观念）Skills时间技巧Warping（时间规整）creatingfuturevision（创造未来视野）chunkingtime（时间集合）Predicting（预测）recapturingthepast（回顾过去）WhatareProjectChampions?什么是项目倡导者（发起人）？

Championsarefanaticsinthesingle-mindedpursuitoftheirpetideas.倡导者是指那些一心一意追求他们所钟爱想法的狂热者Championscanbe:倡导者可以是creativeoriginators创意发起者Entrepreneurs主办人godfathersorsponsors教父或赞助方projectmanagers项目经理TraditionalDuties（传统）Technicalunderstanding（熟悉技术）Leadership（领导力）Coordination&control（协调和控制）Obtainingresources（获取资源）Administrative（行政管理）NontraditionalDuties（非传统）Cheerleader（啦啦队长）Visionary（梦想家）Politician（政治家）Risktaker（冒险家）Ambassador（代表）ChampionRoles倡导者角色CreatingProjectChampions

如何培养倡导者Identifyandencouragetheiremergence识别并且鼓励他们的出现Encourageandrewardrisktakers奖励敢于冒险者Remembertheemotionalconnection铭记情感交流Freechampionsfromtraditionalmanagement

使其从传统管理中解放出来NewProjectLeadership新的项目领导能力WarrenBennis博士研究表明，Fourcompetenciesdetermineaprojectleader’ssuccess:1Understandingandpracticingthepowerofappreciation理解并且实践赞美的力量2Remindingpeoplewhat’simportant

提醒人们重要的事情3Generatingandsustainingtrust

产生并且维系信任4Aligningwiththeled与领导人成为联盟ProjectManagementProfessionalism项目管理职业化Projectwork（项目工作）

isbecomingthestandard（标准）

formanyorganizationsThereisacriticalneedtoupgradetheskills（提升技能）

ofcurrentprojectworkersProjectmanagersandsupportpersonnelneeddedicatedcareerpaths（清晰专门的职业道路）CreatingProjectManagers

成为项目经理Matchpersonalitieswithprojectwork

将个性和项目工作相匹配Formalizecommitmenttoprojectworkwithtrainingprograms

按培训方式投入到项目工作中Developauniquerewardsystem

发展独特的奖励体系Identifyadistinctcareerpath确定清晰的职业道路Summary总结Understandhowprojectmanagementisa“leaderintensive”profession.理解为何项目管理是一种“领导力集中”的职业Distinguishbetweentheroleofamanagerandthecharacteristicsofaleader.能够分辨管